Thunderbird-Hilfeforum

Hi:

I'm a longtime ubuntu (lubuntu, actually) user, and upgrading LTS versions every 2 years has been pretty easy til now: all I had to do was copy my .thunderbird folder to the home directory of the new system.

When I do that now for the pre-release version of lubuntu 24.04,, the new Thunderbird requires setting up the new profile from scratch, which is a pain, since I use T-bird for multiple accounts.

Is there an easier way of migrating my emails from my old profile to the new system?

Thanks!

Bill

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently.

Looking further I notice that one of my accounts has 'INBOX' as one of its subfolders which is where the problem appears to stem from. When I look at that account in isolation (ie not in unified folders) I can still see the inbox as a subfolder.

The subfolder 'INBOX' appears to be a duplicate of the account's main inbox (it contains the same number of emails), which may account for the appearance of duplicates.

At a guess this is probably related to inadvertent moving of folders. I find that when trying to use the scroll bar (to scroll down the subfolder list), if the mouse strays slightly to the left it will pick up a subfolder and move it unintentionally. This can cause all sorts of problems with disappearing emails and the folder structures showing differently on different computers.

In this case the duplicate email problem only happens on my desktop. On my laptop I can still see a subfolder named 'INBOX' but it shows as empty and I don't see the duplicate emails in unified folders.

It would be really useful if Mozilla could introduce a 'confirm folder move' feature as that would eradicate inadvertent moves.

How do I resolve the apparent duplicate emails on my desktop? I am somewhat reticent to delete the subfolder 'INBOX' for fear of the potential consequences. . .

[SHIFT]+[DEL] works to permanently delete single messages, but when multiple emails are selected the emails just go to the trash as if I hadn't used [SHIFT]+[DEL].

I have not disabled the warning pop up which asks you to confirm that you really want to permanently delete the emails. I get this warning when there is only one message selected but not when multiple messages are selected.

When I look at the trash I see that the selected emails are there instead of being immediately deleted.

I am having this problem in Troubleshoot mode as well. This is in Linux on a Chromebook.

When I try to open and email link, it immediately starts to download Firefox Installer. It is already downloaded and up-to-date. This has been going on now for almost a year. Please help me.

Hello, since upgrading to 115 Thunderbird has disabled all add-ons, and does not have an option to reenable them. This was done to several extensions which are not marked as incompatible including "NestedQuote Remover" and "Unmangle Outlook Safelinks". Removing and uninstalling them solves nothing. Indeed, the button to install from the market does not work. I had to save to and then install from a local file to test this.

I am not in trouble-shooting mode, but I have found that "Load Temporary Add-on" in debugging works for the current session.

(I tried searching Google and this forum to no avail.... only turning up irrelevant thread about older versions, Firefox etc.)

My email was converted from Cox to Yahoo by Yahoo on a system wide conversion on April 27th. In the transition I lost all the emails in my Thunderbird inbox from 4/12 back to the first of the year. I also lost everything in my draft folder.

Carbonite did a restore of the default file (that was dated 4/8) by couldn't get these back. Need to get everything that was in the inbox and draft file on 4/26 (or sometime prior) What can I do?

Hello, I have Webmail by Godday. I have been using Thunderbird for many years to connect to my accounts without issue. Past couple days I get an error message saying it can't connect to the server. Godaddy says they haven't changed anything. I can log in on Webmail but not with Thunderbird. Thunderbird brings up my mail from before it couldn't log in so I have all my stuff I have saved but I can't get new mail or send mail. I deleted Cache, restarted and all that... Disabled add-ons in trouble shooting mode. Here is what I got. Much appreciated

Am using 115.10.1 Thunderbird on Windows 10. This email account inbox shows one unread message, but I can't find any unread message. Toggled message threads to see if a previous message was unread, but could not find any there either. Have both closed Thunderbird and restarted the computer, but it made no difference. It is bothersome, but my main concern is whether this is indicating some virus or other hack of my computer. This is just a home computer, not on a business network. Do have it on wi-fi. Is it just a matter of somehow resetting the unread message indicator or is it a sign of something more serious?

Quite often I find that Thunderbird is very slow to obtain a connection with my Outlook account. I can run my Outlook directly and everything is updated in about 20 seconds and at the same time it may take a couple of minutes up to a few minutes for Thunderbird to complete downloading. Additionally, many times during this lag in connecting, I receive a message that the password is incorrect, which is bogus; all I have to do is select "Retry" and the download process continues. I am using the latest version of Thunderbird "115.10.2 (64-bit)." This problem has been occurring on previous versions as well.

After last 2 updates several emails were showing up as code. I think I have that stopped. But now 1 email combines with many with to & subject correct, but the from & preview is all the same email from Amazon from 2017.As time goes on, it takes over more emails. My phone email is fine, so this is strictly a Thunderbird issue again.I used sfc/scannow & it said it found problems & they were repaired. Now I see a few more emails look like this. I'm about ready to chuck Thunderbird & go back to Outlook. This has been going on for several weeks with the first issue, the combined emails just started today.

I am in the middle of creating a new event. If I click on the "Invite Attendees" button an "Invite Attendees" dialog appears with an email address already loaded in the first line. In my instance, this email address isn't mine! It is an alias on our corporate Zimbra email system that hasn't been used for 15 years, but is nowhere in my Thunderbird v102.15.1 client. It also isn't in any of my Thunderbird accounts. Where can I define this?

When I click on the arrow to acquire any emails from my isp it will often say downloading 3 emails or 5 emails or some number, but only one or two come in. I have to hit the arrow again to get more. Sometimes it will say downloading some number of emails, but NOTHING comes in. I don't remember this happening until about a month ago. Can you help?

I have a calendar event with multiple people set up. I want to add a person to the event and only send a new invite to the new person (and not send a second invite to the original invitees). Is this possible? thanks.

My Yahoo IMAP account in Thunderbird no longer has any email showing in the Sent folder. There's plenty of mail in Yahoo Sent mail in the browser, but it's not finding its way into Thunderbird. I tried the Repair option, but I just get a typical message that I often see for Yahoo:

"The current operation on 'Inbox' did not succeed. The mail server for account Yahoo responded: [SERVERBUG] UID FETCH Server error - Please try again later."

The Yahoo account shows Sent mail in my iPhone. The Thunderbird Sent folder was seeing messages as recently as last week, so this seems to be a new problem, and I don't know if it's something that I did wrong by mistake. Thanks for any help.

I've gone into "sort-by" and tried enabling threading. I've tried checking the unthreaded box. Group job related email still just disappears. I can't find received group email in the trash or in the junk. I can't find any evidence in Thunderbird that the group email was received. If I go to a different email tool, there it is. Thunderbird is broken. If I scroll back in time and accidentally scroll past the date of the first group email, there it is. I can't be spending all day scrolling through months to years worth of email just to find out I got a group email from someone today. This is totally unreliable way to find an urgent work email.

I have had Thunderbird email account for years and now I have problems getting my emails to come through on a regular basis. I have to shut down my PC and then restart to get emails to come through. What is the problem. Thanks, James Craig Herring

Hello and Good Morning!

I need to transfer messages from one computer to another. I follow your instructions - export to .zip, file smaller than 2gb. On the second computer, I import the .zip file, the import seems to be successful, then I restart the program and I don't see the imported data anywhere (only Local Folders is created, but it is empty).

Could you please help me? Will be very, very helpful ;)