Thunderbird-Hilfeforum

Cox.net is transitioning from in-house e-mail to e-mail handled by Yahoo.com. Our cox.net addresses are supposed to (and apparently have) transitioned so that they still work, but are processed through pop.mail.yahoo.com.

It is my turn to be transitioned and I have been successful in doing so to the extent that I can send and receive using my address(es) ...@cox.net through Yahoo web mail and on my Samsung phone. I have not, however, been successful in either sending or receiving mail using Thunderbird on my desktop.

I have been successfully using Thunderbird with POP settings for years with four different cox.net addresses. [I'm currently just trying to get two of them working -- unsuccessfully.]

I am using Windows 10 on a Dell desktop. I am using Thunderbird 115.9.0 (32 bit). I have reset the POP and SMTP settings as directed by Yahoo. One of the errors I receive is: "Error with Account .... Sending of password for ...@cox.net did not succeed. Mail server pop.mail.yahoo.com responded (SYS/TEMP) Server Error - Please try again later." It then asks me to retry or enter a new password. I have checked the passwords saved by Thunderbird and they are correct.

I suspect, that with all the Cox accounts being newly routed through Yahoo servers that I am not the only Thunderbird user experiencing this problem. Does anyone have any suggestions? Is it likely to help if I uninstall and reinstall Thunderbird? Would I loose all my mail, etc. if I did that? [I did the delete and add account in my phone and that was successful, but I wasn't concerned about losing mail there as it is all on my desktop.]

Thanks in advance. billb1111

According to Help>About Thubderbird the current version is 115. But searches in my browser tells me the latest version is 105.

Am I not searching deep enough?

Thanks, James

This is a recent issue. If I send an email with no images and no attachments, it copies the email into my "sent" folder with no problem.

If I send an email with even a small attachment...it sends the email, but "times out" copying the message to the sent folder.

I've checked the account/server settings, they are exactly as recommended. I've changed the sent files to "other"...no difference. I deleted and reinstalled Thunderbird...no change.

Ideas?

I just noticed that if I check the SENT folder, some of the emails I sent have this text in the body part.

"This is a multi-part message in MIME format.

Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 8bit

[HERE THE CONTENT OF THE EMAIL I SENT]"

I'm wondering if they are sent like that, what the receiver will see and if there is a way to prevent it.

The email account is using IMAP and as far as I know it happen just to that specific email account. The emails are sent using Thunderbird. I'm using the latest version of Windows on a laptop. I'm using the following Thunderbird extensions (latest versions): - Compact Headers - Send Later - Mailmindr - Quicktext

All of our "read" emails, --from all of our accounts -- have suddenly disappeared. All of the folders and subfolders are still present. We still get new email, but as soon as we read it, it's gone. We have had these same email accounts for years and have not made any changes. In Account Settings --> Synchronization & Storage --> "don't delete any messages" is checked. "Read" messages are still on our server.

So, 1) Why did this happen? 2) Is there any way we can get our messages back in Thunderbird?

Cox.com has decided to no longer have their own email server and switched their accounts to yahoo. I can read my email directly on Yahoo, but can't get their imap to work. I changed the imap and smtp settings to yahoo. Also, the email login has changed and I changed that in Thunderbird. With Cox, the login was just "username" and now it is "username@cox.net". When I made these changes in the account settings, my email account has disappeared from the inbox, but it is still in account settings. I am using a unified inbox with several accounts.

Cox will not help me with this, and I have been on hold with yahoo for an hour with no response. I have been messing with this for two days so I hope you can help me.

Ubuntu 18.04.6 LTS and Thunderbird 102.11.0 (64bit) Archives in TB show 2021 and 2024 only but both are empty Archives.sbd contains 4 files: 1) 2021 (empty), 2) 2021.msf, 3) 2024 (apparently all missing emails are dumped here, but not in clear readable format) and 4) 2024.msf I did not intentionally archive the files; could be by accident clicking "A" but unlikely that I accidentally also had selected app. 3,000 emails. App. 60 mails were left (i.e. not archived) in inbox Tried to archive one file afterwards from inbox. OK, went correct to 2024 in the same folder as all the others. However, this mail was visible in Archives, 2024 in TB. I moved it back to inbox without any problem but strangely it still also is in Archives.sbd, 2024! HOW CAN I GET THE EMAILS (app. 3,000) FROM Archives.sbd, 2024 BACK TO TB?

I've provided all of the other data, no problem. But the <Your login> field has only "YOURDOMAIN\yourusername" in it as a format hint. The field carries an Info symbol, but it's greyed out.

There are many possible domains, e.g. microsoft.com, office365.com, outlook.com, each with possible 3LDs, and the domain-name of the organisation that provides my account.

The most obvious (MYORGDOMAIN\Roger.Clarke) gets the error-message: > Authentication failed. Please check the username and password. (I checked, and they're the same as I use for a webmail login there).

Leaving it empty gets this error-message: > Unable to log in at server. Probably wrong configuration, username or password. (That about covers the possibilities then ...).

I have Thunderbird 115.9.0 64 bit on the 2nd latest version of Ubuntu Linux and by second latest I mean it is still supported even though there is a new version available. Several months ago there was a password problem with my internet account preventing me from logging into my internet/email service and all my devices could not send or recieve emails. I changed my password on my cell, my Windows 10 computers and they worked fine. My Thunderbird on my Ubuntu on the other hand rejected my password and I also checked all of my port and server settings with the help of my internet service provider tech support including comparing settings from other email clients. Still no password being accepted. My internet/email service provider tech agent suggested removing my account from my client and reentering it and this worked.

Several months later I changed my main email passwords again on incoming mail and outgoing mail servers on my account, verified my port settings are correct, which they were including the type of security and protocols used. When I select the desktop icon I get prompted to enter my main password and hit enter and the window keeps reoccurring as if it has rejected my password. I select cancel allowing me to enter and again clear and reenter password and again it is rejected. I removed my account (I think) and go through the motions of reinstalling my account and get a pop-up indicating the server already exists which puzzles me. Ports, security settings, password are all correct and tested on other devices. I can even use a browser and log onto my internet service providers server and access my account and my password works but not on my Thunderbird. Should I consider uninstalling and then reinstalling my Thunderbird on my Ubuntu? I think by mistake I deleted all of my emails BUT I have selected IMAP so my emails I want are still on my service providers server. IF I uninstall and reinstall how do I save my contact list. This I Inoticed is still intact. Suggestions please?

I opened Thunderbird this morning and there were no issues. Closed it and just now reopened and I'm getting this message: Thunderbird detected a potential security threat and did not continue to live.thunderbird.net. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

It downloaded 28 emails but will not let me see/access them.

Can anyone help? Thanks, Linda

yesterday afternoon, I noticed a change in my side bar showing the folders. I checked the junk folder, and it was empty. I had left some emails there. I generally have as many as 30 in there some of which get blocked, but some I need. i looked at settings and it was set to delete junk. I changed to move to junk folder. Today, there is nothing in junk. Also, my sent folder is empty. I use that almost daily. I need my emails back.

For many years, my wife and I have each used Thunderbird on our own computers. Several weeks ago, when my wife turned Thunderbird on, a new screen appeared that mentioned account setup and directed her to set up her existing email address. When she did, a home screen appeared that was significantly different than the one she had been using. But more than that, she lost all her saved emails and Thunderbird started to reload emails. The reloading ended with over 1800 “new” emails whose dates reached back for almost a year. Since then, after some work, the home page has been returned to its earlier look; downloading, sending and deleting are working as before. Missing are a few important, personal subfolders. We’ve tried a few things that we thought/hoped would return us to the point before everything went crazy. That hasn’t happened. Recently, we looked at the Profiles folder on each of our computers and saw something that, I think, is unusual and, I hope, might provide a way get her back at least some of what was lost.

The route to my Profiles is C: > Users > Me > AppData > Roaming > Thunderbird > Profiles In Profiles are two folders, one ends with .default and the other with .default-release. The only thing in the default folder is the file times.json. The default-release folder contains many files and folders, including the Mail folder. The Mail folder contains two subfolders: Local Folders and mail.comcast.net.

On my wife’s computer, there is only one folder inside Profiles. The name ends in .default. Inside that folder is the Mail folder. Within the Mail folder are six subfolders: Local Folders, Local Folders-1, Local Folders-2, mail.comcast.net, mail.comcast.net-1, mail.comcast.net-2. The Date Modified date for Local Folders is probably the date the problem started. Date Modified for Local Folders-1, mail.comcast.net and mail.comcast.net-1 is the same: a few days after the date for Local Folders. The dates for Date Modified for Local Folders-2 and mail.comcast.net-2 are the same, and change daily.

I’m hoping/assuming that the missing, personal subfolders are in one, or more, of Local Folders, Local Folders-1, mail.comcast.net, mail.comcast.net-1. What I’m asking here is: does anyone know of a way to easily locate and recover the subfolders and, then, move them into the correct location in Local Folders-2and/or mail.comcast.net-2.

Thanks for taking the time to read this long story.

Windows 10. Thunderbird 115.7.0 32-bit. Email address is at hotmail.com, so it's an old account that's now at outlook.com This is a personal email account not related to any business nor to Office 365 or anything like that. I have had the account for decades.

Thunderbird quit working with my hotmail account this morning. It goes into an Invalid Password Loop, even when I respond with the correct password. I can logon to my hotmail account just fine with a browser. It's just not the same positive user experience as using Thunderbird.

I'm sure the problem must have to do with OAUTH2.

The outgoing SMTP server is outlook.com Server name is imap-mail.outlook.com Port is 993 Connection security is SSL/TLS Authentication method is Normal Password

Changing Authentication method to OAuth2 does not solve the problem. Instead I get a popup error message that's very hard to capture that is to the effect that "The imap server imap-mail.outlook.com does not support the selected authentication message". It's like I need to use a different imap server. I found one site that said to use outlook.office365.com but I don't really use office365. I may give that a try anyway.

I don't see any other account settings that seem relevant

I wish to try K-9 Mail on my Android - eventually I want Thunderbird. When I start K-9 it offers me "IMPORT SETTINGS" and then says CHOOSE FILE. What file(s) do I need to bring over from my Thunderbird profile to get 1. the address book(s) and 2. the email account data?

I'm using Thunderbird 115.7.0 (64 bits). Cannot send messages from my email account: katy.vandenhoek@gmail.com. It says it cannot make connection to server smtp.gmail.com. Receiving emails is OK. The other emailaccounts are working OK. Looks like there is something wrong with the authentification. Reïnstalling Thunderbird didn't help.

I installed TB last July onto a Win11 laptop and migrated all my WLM to it. All has gone great until a day or so ago when my Inbox, Sent, and other folders started to not show Subjects and Correspondents even though the emails were there. The Date column fills in as it should. The columns are there; they are just empty. They were empty all day yesterday. At some point today about a half dozen popped up, but only in the Inbox. I tried searching the web for a solution but have had no luck. Most hits are about missing columns. Anyone have any ideas about what I can try? Thank you. - Dean

I've been using TB since the beginning. But now I have a zillion entries in my various address books and would like to consolidate them into a single, non-duplicated collection. The only tools/extensions I can find are only for really old versions. Any ideas for method and/or extension or tools to accomplish that? Thank you in advance. BobMCT

I want to use thunderbird both for my personal mail and work mail, but I don't want to carry my work with me 24/7 so I don't want to be bothered by email notifications or "unread messages" indicators when I'm off work.

Right now it seems like I can only disable these things for the app as a whole, not per account, but I do want those notifications and indicators 24/7 for my personal account. Are there any more advanced controls for creating rules for how and when new and unread emails are notified to me on a per account basis?

My friend has been using Thunderbird for a long time. Recently I installed her new PC and restored her account profile using the profile folder on her old PC. So far so good. The problem is that her mails are not organized in folders on the mail server but she has a whole collection of folders in her Thunderbird mail client and is concerned about loosing her mails if the new PC (or the disk) would crash at some point. Of course she could just re-install Thunderbird after fixing the crash problem and sync with the mail server, but then the folder structure would be lost. First I considered using a back-up program to keep a back-up of her Thunderbird profile using cloud storage. My second thought (should have been my first thought...) is that she already has a back-up, namely the mail server. The ISP does a better job than any local back-up program to keep her mails safe. Only the missing folder structure remains a concern. So here is the question: if I change the setting to sync all folders with the mail server, what will happen: 1 - the folders in Thunderbird will disappear (only the folders, not the mails) because there are no folders on the mail server 2 - the folder structure from Thunderbird will be mirrorred on the ISP's mail server. Which one is it?