Thunderbird-Hilfeforum

Every morning when I open Thunderbird I receive the notice that "Thunderbird can't update to the latest version." but I am already running the latest version (91.9.0 as of this writing, screen capture attached).

None of the following have worked to resolve this issue yet:

• Download and install from "Download Thunderbird" link in notice.
• Uninstall and re-install from fresh download.

Any thoughts what I'm doing wrong, or what else I can try?

Thank you.

Thunderbird is completely unusable in the latest release. Attempting to set up a gmail based account results in

"Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to 192.168.1.250. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

That's it. No options, no explanation, no KB articles, nothing. It just doesn't work. But why is Thunderbird trying to open a web connection to my local machine? If it's trying to talk to itself, why can't it? This is clearly an issue with trying to authenticate to Google as it happens after auth, but come on, this is a given requirement these days. If your app doesn't work out of the box (MacOS 13 btw), it may as well not exist for the OS, so this is very confusing.

Trying out older versions was a real comedy of failures as well. Too old and it's just a disaster. Too new and it just self updated to 115 again which doesn't work. So kinda seems like this is not a functional app anymore, at least not on Mac. Baffling. I guess it can only be used with legacy style email systems.

After the automatic upgrade to 115.2.2, I have lost access to all my folders, emails and calendar entries. But I can still see my addresses by using Tools/Address Book, and my filters by using Tools/Message Filters.

When I started Thunderbird for the first time on 115.2.2 I got to the usual message page which had all the tabs of the "open" emails I had when I last closed Thunderbird. But there was no sign of my folders and I couldn't get to any other messages (See first screenshot). I also had a second occurrence of Thunderbird running (I could have hit the icon a second time) that didn't show the tabs I had on the first screen. (No screen shot)

On a previous post here https://support.mozilla.org/en-US/questions/1424153 it was suggested that I try Troubleshoot mode. That made no difference and at that time I had no folders showing, and just two tabs. I suspect after that I deleted the tabs.

Now I get a completely blank page in what is usually the message/folder area. Also the button for the address book above the message pane has now gone disappeared (Second screen shot), and I can find no way of accessing my previous (10years+ of messages).

It looks to me as if something is wrong in the profile.

Where do I go from here?

I had version 102:15:1 up and running after I had new terrible version 115 removed. Now during an update TB/Mozilla reverted me back to 115. Now I do not seem to be able to downgrade back to 102:15:1 again. WHY Help would be gratefully received. Thanks

I wish to upgrade to Thunderbird 115 and how do I get to the app so that I can click on the upgrade. Simple question but I have forgotten how to get out of the first screen to the app. Pat Blackburn, uepat624@gmail.com

I understand that Supernova changed the database format of email storage making rollback more difficult.

Well, either I get to roll back to the old UI, or the pre-Supernova Tbird, or I'm done with Tbird and done donating. This update is absolute shite and not being warned of the changes it would make was really, really shitty.

So how do I roll back, oh geniuses who developed this new shite Tbird?

I think I have a corrupt profile in Thunderbird. I would like to totally wipe the installation from my computer and start over.

When I uninstall using the built-in installer in Windows apps, some of the features are removed, but apparently not all, because when I re-download and reinstall, my old emails pop right back up. That tells me that info. about that installation is still lurking on my computer somewhere. I want a completely fresh installation that requires me to recreate my Thunderbird profile, etc. and requires me to re-link Thunderbird to my G-mail account.

Is there a way to accomplish this erasure?

Thanks a mil.

GAS

I upgraded my MacBook Pro operating system and now have a message that thunderbird app is damaged and needs to be put in trash. Can I trash it and reinstall without losing my data? Thanks in advance for the help!!

Not sure where to put this; too many issues at the same time.

Initial post: https://forums.debian.net/viewtopic.php?p=792869#p792869

cat history.log-* history.log | grep -i firefox -B2 Start-Date: 2024-02-11 19:50:43 Commandline: /usr/bin/unattended-upgrade Upgrade: thunderbird-l10n-en-gb:amd64 (1:102.13.1-1~deb11u1, 1:115.7.0-1~deb11u1), thunderbird:amd64 (1:102.13.1-1~deb11u1, 1:115.7.0-1~deb11u1), thunderbird-l10n-fr:amd64 (1:102.13.1-1~deb11u1, 1:115.7.0-1~deb11u1)

- Thunderbird moved the top menu bar to the left, now has unreachable buttons at the bottom due to negative interactions with other menus and window manager => tried many forums, but all changes to ./chrome/userChrome.css are ignored. - the quick filter button was moved from the toolbar to an individual bar, adding one new line above message list, reducing the vertical space for content - new management of borders have negative interactions with window manager (tried both options, with and without decoration, both are ... BAD). making it impossible for window manager to properly resize window magnet to other windows - there are large sensibility zones for decoration management catched by TB that make some buttons unreachable in the left bar, and the window manager gadgets i have below (quick launch and desktop management) - there is a new sensibility zone between the top menu bar and the top decoration of windows that give access to some window manager menu, useless at this place, and it reduced the vertical sensibility zone of the buttons, making the click box smaller, and reducing the effective size of buttons, making them harder to click - the unread message count which used to be a nice light blue is now white in a dark grey box, catching the eye more than necessary, slowing me down, and increasing my brain work to focus on what i need to do. also this value is unconsistent; my inbox is curretly shown with 411 total messages, and 630 unread. If i unfold the folder in left column, it seems i have only 89 unread in inbox, and 2 in one subflder, but, to me, 89+2 is not equal to 630. - the file/edit/view menu bar is now BELOW the actions buttons Get/Write/Reply ... - if I roll up the TB windows in the top decoration, any mouse click in the place where the win used to be remains inefficient. So, TB completely broke E17. A shaded win still occupies the screen as if it's unshaded, and more (about 20 pixels below the bottom decoration). - It's 20y the message list was aligned on the top message, so I always made that box half a message taller than an exact message line height multiple, so that the half line white space was a proof I was at the bottom of the list. Now, the list is aligned bottom, and the top line is shown half. I now have no way to know if i am in middle on bottom of list (plus lift is now auto hide).

i don't have any screenshot from previous version for reference. And half issues are bad interactions with E17 about magnetism, and size of click boxes, and this can't be shown on screenshots; even videos would not help if you can't feel it physically, or never used E17 yourself in the past; you can't know how it used to behave.

All these changes have an intense negative impact on my work speed. They slow me down.

TB had almost not changed in 20y of use, but these changes, at the same time, with so many consequences on window manager ... I can't stand it. 20y of habits lost in one evening. Not something you can change at my age.

I have seen only one improvement (bug fix) in recent TB: "save all" attachements works now fine from the menu under the message, and we no longer need to use Save All from top menus (regression bug between TB 1.2 and 1.5, IIRC).

I just want everyone to know, I will NEVER again update Thunderbird. I do not like the constantly changing layouts. I do not like layouts changing without my consent or knowledge. You are NOT user friendly any more. While some may like your approach, I do not. Frankly it seems that most software is becoming less and less user friendly and more like, do it Thunderbird's way or else. I hope someday, someone will put out a simple email client similar to your older issues. Also, I do not like the continual nagging to update.

TB version: 115.1.0 (64-bit) Windows 10 (corporate laptop)

Fresh laptop, fresh install of TB.

When trying to connect email@example.com (not really my email), TB correctly detects that my domain is hosted at Google, configures IMAP and SMTP for OAuth2, and pops up the window to authenticate.

Instead of an authentication prompt, I'm met with this error:

URL: https://accounts.google.com/o/oauth2/auth?response_type=code&client_id=<CHOMP>aq8lmia8j<CHOMP>.apps.googleusercontent.com&redirect_uri=http%3A%2F%2Flocalhost&scope=https%3A%2F%2Fmail.google.com%2F+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcarddav+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcalendar&login_hint=user%40example.com

Text: Did Not Connect: Potential Security Issue

Thunderbird detected a potential security threat and did not continue to accounts.google.com because this website requires a secure connection.

Hi Mozilla Thunderbird Support team,

My name is Naoko Ochiai. Since Nov. 21, my mail application has stopped receiving and sending emails. I think I haven’t updated it at all. I should reset or uninstall it and reload for the recovery. Please tell me how I can make the mail software work again.

Best wishes

Naoko Ochiai

1. I am customer of Ionos, formerly 1&1, who host my email address.

2. Ionos have advised me I will be unable to download emails from their server after 25 April unless the email program supports TLS1.2 or higher and they said Thunderbird version 52.00 supported TLS1.2 or higher.

3. I have 2 PCs with Windows XP SP3 and 1 laptop with Windows Vista. Ionos say the only email program I will be able to use after 25 April using the latter 3 devices to download emails from their server is Thunderbird version 52.00.

4. Is there now any means by which one may install Thunderbird version 52.00 onto a PC with Windows XP SP3 or, alternatively, a laptop with Windows Vista?

I shut down my PC for 3 days early July, -rebooted on july 5 , new version of Thunderbird was installed since then I cannot complete the new configuration - agrees the account is good, but fails to complete. I have replaced the new version w/ newest version on july 12 , same result - cannot complete setup , fails w/ error message "Unable to login at server- probably configuration , user name or password "

I'm sorry if this topic has already been answered.....and I know it has.....but I have been reading and trying things for almost 3 hours.....I need help!!! I have at work the Thunderbird eMail that goes through a different server. I followed the directions and copied the "Moving Thunderbird Data to a New Computer" to a flash drive. I used that and have all the files that were on it, now on my at home computer. It appears that everything is good up to that point. I even get the window that shows that Thunderbird recognized my other server's setup, however when I choose "OK" it gives me an error message that it is already on the server. I can see the Thunderbird email system on my home computer. But I can't get it to show any of the emails that I know are there from my work computer and I can't get it to download. I'm not sure if I have been clear enough, but I hope either someone can help me with what I have provided--or provide me with directions on how to do the install--EASY directions--because I'm unable to follow what I have found so far. And a reminder--I do still have all the files that I copied to the flash drive--so I could start all over again, and it would not be a problem. THANKS SO MUCH IN ADVANCE!!!

I posted a couple days ago, but what I posted was confusing and convoluted, so I am trying to be more concise this time. I need to have the Thunderbird (TB) eMail on both my work and home computer. It is already on my work computer and I have copied the TB eMail to a USB according to what I found on here, and have checked and all the files appear on the USB. I have tried to get the TB eMail on my home computer now, with that USB, but can not, no matter what I try. I have downloaded the TB eMail from the Mozilla site to my home computer several times; deleted it to try again; and have cleared everything out every time I do. However EVERY time now, I am getting an error message that the Profile Setting Can Not Be Found.....specifically it says " Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." in a pop up window. I don't know how to get rid of this so that it does not pop up every time - because again, it pops every time even after I delete the TB completely. If someone could guide me on how to get the TB on my home computer without that popping up, and how to proceed from there, because I do have all those files on the USB, it would be GREATLY appreciated!!! Thank you in advance for any help!!!!!

Why did you upgrade my software. Now I can't send any emails. What the h did you do, and would you please stop changing the software if it's working!!!!!! I DIDN'T NEED ANY UPGRADES, IT WAS WORKING JUST FINE!!!! Everything keeps timing out. F you. I can't send anything!!!!!!!!!!!1