Thunderbird-Hilfeforum

I deleted Thunderbird, than Installed latest version. Now in Thunderbird "Use Primary Password" is clicked so I can't reset primary P/W. Previous P/W doesn't work because there is no P/W there as far as I can see. Instructions I found: "Tools> Developer Tools> Error> etc. There is no "Error" button. Instead I get Incoming Connection (attachment) and an other screen that I don't understand. Can you help please? Thank you Ilio Pieroni

Hello All,

I have recently installed Thunderbird email client which populated on its own and before I was asked for an address or Password! This may be by design which is not an issue as such. However, I noticed that none of my Laptop, WIN 10, Windows Live Mail subfolders were present.

I had imaged at some point I would have to import all my Folders and the emails from Window Live Mail using the importexporttools-3.3.2 program. I have also been made aware that sometimes the process would not be without errors. Nevertheless I forged ahead.

Unfortunately I have discovered there are odd emails missing. It seems I have two options to try and recover the missing contents. 1) To delete Thunderbird client altogether and fresh install, plus to import folders and emails again. Or 2) To repeat the import procedure by over writing, which will hopefully add the missing emails!

However, I have two questions, if I am able to over write. 1) Is it possible to repeat the import again? 2) Will the result be I end up with hundreds of duplicate emails as well as those missing emails?

Perhaps someone has experience of the outcome.

Thank you in advance.

Searching, nowhere to enter data; I cannot see attachments, looses mail, I have neuromuscular disease, hard to drag; context text EXTREMELY small. I think you all should create a TEXT BOOK [phone book size] on how to use. thanx!

I've gone into "sort-by" and tried enabling threading. I've tried checking the unthreaded box. Group job related email still just disappears. I can't find received group email in the trash or in the junk. I can't find any evidence in Thunderbird that the group email was received. If I go to a different email tool, there it is. Thunderbird is broken. If I scroll back in time and accidentally scroll past the date of the first group email, there it is. I can't be spending all day scrolling through months to years worth of email just to find out I got a group email from someone today. This is totally unreliable way to find an urgent work email.

I have several email accounts - a main one, and two or three subsidiary emails which I use for specific purposes. For the last week I keep getting a large popup saying "Mozilla Thunderbird Email wants to access your Google Account." Not only do I not want or need what this offers for this particular account, but whatever I do, it keeps coming back every few minutes, which as it is on top of whatever I am working with, is extremely annoying. It offers me "Deny" or "Allow" options - but slicking "Deny" just removes that popup - and a few minutes later it returns. Screenshot of the message attached. Can anyone tell me how to get rid of it permanently, please? Many thanks for any help you can offer.

I send .doc and .pdf files to my customers. When creating the outgoing email message and attach a file, I used to be able to see the file in the preview pane. I can no longer see the preview. Please help. This feature does work for jpg, tiff, and other image files.

Why don't you just allow users to just right click on an unwanted email and block the sender? I'm getting so sick of spam that I thinl I'm just going to use gamil for everything and dump thunderbird - it's not a lot of use if I can't block a sender without having to open the email.

With Windows11 and Thunderbird 115.10.1, I am suddenly unable to send emails. It has been fine up until a few days ago and as far as I am aware, nothing has been changed.

Hi I am having problems with Thunderbird, i’m not sure if it’s to do with a windows 11 update or something else. Thunderbird is not responding also at the start of the ‘not responding’ emails from one of my accounts disappeared and then gradually started to reappear but didn’t get up to date and now just not responding st all. I have tried various things to resolve this, uninstalling and reinstalling Thunderbird, doing this and opening my pc in safe mode, doing this and opening Thunderbird in safe mode. Deleting and reinstalling the latest windows 11 update, reinstalling the latest Thunderbird update. I don’t know what to try next? I read somewhere to delete your profile, after saving it, and getting a new profile but no idea how to do this. Any help appreciated.

I had to change my Google account and therefore my Gmail password due to a reported security breach. I've successfully changed my password for Gmail on my iPhone and iPad but I can't on T'Bird.

I expected that when I opened T'Bird, I'd get an error message saying my password was invalid and then prompting me to enter the new password for my Gmail account. That's the way it used to work and it worked well.

Instead, I get some sort of useless error message about STAT (??) and my credentials are invalid. I get no prompt to enter the now changed password. I get no info as to WHAT credentials aren't valid.

So I opened the Password Manager, found the Gmail line, entered Show Passwords and then edit password. I entered the new password, double checked it and closed out the Password Manager. I get the same useless message about STAT. The old password was *not* the Gmail password.

I opened the Password Manager to find the password is entered correctly. Why is this simple operation so miserably difficult? The old method worked perfectly every time now this one won't at all.

As of today Cox is moving all email services to Yahoo. I have been using Thunderbird for Cox.net email. I have about 40 existing folders under cox.net. Yahoo now has Cox.net and is providing my new emails so I still have the same email address and can access it through webmail. What is the best way to transition this from the old Cox cox.net to the new Yahoo cox.net on Thunderbird and keep all existing folders? Thank You

The font size for the whole display is far too small. Also the viewing panel for each email is far too narrow but the text when writing emails is huge. Should I go back to an earlier version?

There is an email app provided by xiaomi on my phone.What in the email sent by this app contains a special format of `Date` fields.It looks like that: `Date: Thu, 2 May 2024 05:55:12 UTC` It doesn't look like others' `Date: Thu, 2 May 2024 06:05:15 +0000` or `Date: Thu, 2 May 2024 10:35:14 +0800 (CST)`

but it is still conforming to standards (or is it only parsable by the JavaScript Date method?)

After I modified windows time zone and restarted thunderbird. all emails changed time so this is not a time zone problem.

But this email shown two different times in the preview and detailed pages at this moment.

So can anyone tell me if this is a bug? Thank you.