Thunderbird-Hilfeforum

Hi! I have trouble setting the date format in the emails list. It should be the UK format as per the setting selection, however it is showing the American format. I am using Linux Mint and timedatectl says Time zone: Europe/London (BST, +0100)

I have attached screenshots. Please let me know what am I missing. Thank you.

Cox Communications recently discontinued its e-mail services but provided a simple, direct transfer path to Yahoo Mail. The transfer retained the '@cox.net' referent in the e-mail address -- e.g., 'myusername@cox.net' -- to make the transition to Yahoo Mail seamless for all correspondence. The new Yahoo Mail username also now includes the '@cox.net' referent -- e.g., the former 'myusername' under Cox is now 'myusername@cox.net' under Yahoo. The transfer was successful, and e-mail send & receive functions for all of my old Cox accounts now work on the Yahoo Mail servers -- but ONLY in Yahoo's webmail.

in order to get Thunderbird to recognize my existing accounts under the new Yahoo regime, I went to 'Set Up Another Account > Email' and entered the required information, as illustrated in the attached screenshots. (See attachments 01 & 02.) The Set Up procedure initially found the old Cox server settings, apparently from Mozilla's archived data for the account. I Then performed a manual configuration, and, as indicated in the attached screenshots, the Set Up procedure also successfully found the new Yahoo Mail servers. Success, right?

Wrong! When I restarted Thunderbird, the new Yahoo Mail server settings were in place, but the username had not been updated -- it lacked the '@cox.net' suffix. After manually amending the username and again restarting, the new server settings and amended username were in place, but connection to the Yahoo servers failed repeatedly. (See attachment 03.) A second round of the 'Set Up Another Account > Email' procedure revealed that the archival Mozilla data had not been updated -- it still pointed to the old cox.net settings -- and a second manual configuration led to the same results as the first: Thunderbird failed to connect to my account on the Yahoo Mail servers.

I then looked for a way to completely remove the existing account from Thunderbird, and then to create a new account from scratch for the existing account on Yahoo Mail. I consulted Thunderbird online support advice [ref. 'Close My Account - https://support.mozilla.org/en-US/questions/1395523 ]:

"If you created a mail account in Thunderbird for a particular email address to download emails from server then you can easily remove it ( Menu icon > Account Settings -- Select name of account in Left Pane -- Click on 'Account Actions' -- Select :'Remove Account'. -- Restart Thunderbird. ),"

However, I could find no 'Remove Account' selection anywhere in the version of Thunderbird that I am using (ver. 115.9.0 - 64-bit)!

Please explain what I must do:

   1. to make an existing Thunderbird account originally set up for an old '@cox.net' address hosted on Cox servers now connect to a new '@cox.net' address hosted on Yahoo Mail servers; 

or, alternatively,

   2. to remove all traces of an existing Thunderbird account originally set up for an old '@cox.net' address once hosted on Cox servers, and then to set up a new Thunderbird account for the same '@cox.net' address now hosted on Yahoo Mail servers.

___________________

Hi, I am running Thunderbird v. 115.9.0 on Windows 10 on my desktop. I have been forced by Rogers in Canada to migrate my internet service from their legacy internet service to Rogers Ignite with its Ignite (Comcast) gateway. My email accounts were supposed to be migrated automatically, but, for reasons unknown, were not, and a tech support representative had to migrate them from the old legacy service to Ignite. After that was done, I opened Thunderbird, and was asked to authenticate my 2 Rogers/Yahoo email accounts, one of which is my primary account, the other a secondary account. I was asked to authenticate the secondary account first, which went well. I then clicked on my primary account in the left-hand pane and was again asked to authenticate, but the dialogue box showed it was for the secondary account. Thinking that this secondary account authentication was just being repeated for no particular reason, and not thinking that the email address in the authentication request box could be changed, I clicked Agree. My primary account is now showing the exact same emails as are listed in the secondary account, and I'm extremely concerned that I will not be able to recover all of the thousands of emails in my primary account, many of which are business-related. When I log into my primary account on the Rogers/Yahoo mail website, the emails in the primary account are still showing, so I know they are still on the Rogers IMAP server. However, I really want to continue to use my primary account on Thunderbird. I'm not sure if I should delete the primary account and recreate it - the Rogers support tech said that deleting the account may result in an issue where my current password for a re-created primary account may not be recognized, so I'm leaving things as they are until I hear back. It the advice is to not delete and recreate the account, what steps can I take to recover the emails on my primary account in Thunderbird. Thanks in advance for any help and advice that can be provided. LES.

Sadly, my old Windows 10 PC crashed, and I'm migrating to a new computer. I have a backup of the old default profile folder (9k7faw1z.default), but not of the entire Profiles folder. I have tried to import this old default profile using the import function in my new Thunderbird install on my new Windows 11 computer.

Alas, I get the error message "Import failed unexpectedly; more information may be available in the Error Console." I looked in the error console, and it's empty.

Is there a better way to import my old data from my old default profile folder? It's 3GB of valuable data and I'll be in a pickle if I can't access it.

Thanks very much.

I'm running thunderbird on ubuntu 22.04 connected to external samba shares. I've used local folders on this remote location (samba shares) for may years. Two days ago, when I've try to move message from mailbox to local folders I've received error "not enough disk space". There was a plenty of space on that remote location. After several attempts to solve the issue I've found that problem happened when local folders are located remotely. When they are defined as local then everything work fine. I've try to cheat making symbolic link for local folders or even for single subfolder. Result is the same. Everything work fine if local folders are located locally on file system. Any remote location, direct or via symbolic link and even for subfolder, don't allow to move any message to that remote folder. There is enough space and proper R/W access tho that remote location from this machine. How I can return to my normal operation with local folders on remote location?

Hi,

I have several profiles in Thunderbird 115.9.0 (64-bit) on Win10 with each profile having few different email accounts which got created over a period of time since we had changed some mail service providers (mail hosting server) earlier.

Profile A1 -Email account a -Email account b (period Jan2022 - till date) -Email account c

Profile A2 -Email account p (period Jan 2020 to May 2020) -Email account q -Email account r

Profile A3 -Email account x (period Apr 2020 to Aug 2020) -Email account y

Profile A4 -Email account z (period Jan 2017 to Dec2019)

In reality the email account "b", "p", "x" & "z" are the same.

Question 1) So how ii can merge all my emails from different emails accounts located into different Profiles into a one single mail account and profile. Please note that the option to retrieve old mails from server is not there as the service provider has changed so i want to merge all past emails into one mail folder from local TB database only.

Question 2) After merging, there might be some duplicate emails in the same folder. How do i remove the duplicates and keep single copy.

Please advise.

Thnx & Regards Tejas

The attendees I select are not receiving their invites to my calendar events. My version of Thunderbird (TB) is 115.9.0 (64-bit). I check my sent folder and it does not send. Older versions of TB, the Calendar invite worked and I can see it was sent from the sent folder. Please note that I am not tech savvy and I need a solution that an average person can employ. If someone has a solution, please get it in step by step instructions and assume I know next to nothing.

TB v115.8.0 (64-bit) Closed the app and went to dinner Came back and opened the app. All the tasks are GONE!!!

I know TB keeps everything in text files, so I found the "calendar-data" folder and opened some files using NOTEPAD.EXE to find keywords I know represent my tasks. Sure enough, the data is there in the sqlite files.

What's the secret code that simply decides to not open those files and populate my task window?

Hello everybody,

I have includes 4 different email adresses in Thunderbird. All of them as IMAP. All the time everthing works fine, but for the last 2 weeks Thinderbird doesnt syncronize correctly.

For example: Thunderbird sees, that there are 8 unread messages in inbox, but at the same time Thunderbird does show me only 5 of them in the inbox. (When I login the the eMail-provider then there are all the 8 messages)

The "repair"-tool did not help so far. Diffrent mail-adresses show similar behavior.

I need a good idea.

Thanks a lot!

Simon

In my attempt to help my wife with her email problems I have managed to totally screw up her profile. There now duplicate inboxes, duplicate local folders, duplicate Outlook Express Import files, etc.

Is it feasible to export/backup the inbox, address book, files&folders, Outlook Express Import files (but not the profile), then uninstall Thunderbird in order to start over? If so, how is the best way to do this?

She only has one email account on Thunderbird and is running Windows 10.

Thanks in advance for any help.

I'm using the latest version of THUNDERBIRD for WINDOWS (now 10 HOME), but this problem has existed for years with previous versions of THUNDERBIRD and former releases of WINDOWS, both HOME & PRO releases. And, it seems to be very specific. When i receive e-mails from (especially) 2 friends who both use AOL as their e-mail client, when I receive them, the imaged files (or memes) are always 'converted into attachments, and what shows in the Body Text of the e-mails is empty boxes. Yet, when I get e-mails from others, including from commercial sources, if there are images within the Body Text, they are present there. This IS very annoying because many times the e-mails I get from these two friends are technical e-mails, with clarifying images as part of the Body Text. When I have mentioned this to them, their responses are that n one else complains, only me, and so the problem MUST BE at my end, but that doesn't make sense, since when I receive e-mails from others (Gmail, etal.) any included images are fully where they belong. ++++++++++++++++++++ Secondly, WHY is it that when there are threaded e-mails in the Sent folder, the ARROW to expand the thread appears at the left side, but in the Delete folder the ARROW appears between the title of the e-mail & the next column? This IS very annoying!!!! Also, when I'm in the DELETE folder, sometimes only two options appear at the right side: Archive Delete, BUT in other incidences, there's a plethora of alternative options, and the Delete option is positioned in a different place. More often than not, I click on the option to send it e-mail to the Archive folder, when I really wanted to Delete it permanently. Another major annoyance!!!! Thank you robert herold

 17mkombi@gmail.com   OR   rhh.jr5387@gmail.com

Some email clients allow the user to change the subject line on an incomng email. I had a client where I could edit the subject line and then store the email in another directory. Changing the subject line allowed for a better way to find the email later on as one can change the text to something understandable and easier to seach for. Can this be done in Thunderbird or is this for the wish list? Cheers Bob

Hi,

I do like how I can change the toolbar buttons that Thunderbird shows when I open Thunderbird. That is, I other mouse button click on the toolbar and select "Customize." I have a panoply of buttons to choose from, to arrange as I wish on the toolbar.

But, when I am reading an email, the buttons I see on the top left of the email window are: "Reply, Forward, Archive, Junk, Delete, More" (in Settings, I have "'Open messages' set to 'in a new message window'."

I have not been able to find a similar "Customize" ability for the toolbar of the message window.

Is there such an ability?

The reason I ask... I'd like to have similar control over that toolbar to that I have on the other Thunderbird toolbars. But I cannot find the appropriate Customize option.

What am I missing?

thx.

(Thunderbird 115.9 on Linux Mint, 115.10 on Windows)

Hello, I got a tale of two computers with Thunderbird on both. First, I will start with my HP Laptop, its my primary computer due to its speed. I went to check my emails this morning. I double click on the TBird icon on my desktop. It does not open. Waited a few seconds, tried again and again. Finally, a folder containing pictures opened up. Then, I went to open FireFox, and that same folder with pictures opened. I tried this like five times and the same thing happened. Then I got to thinkin, when I went to shut it down the other day, it said "update and shut down", so I did. Now that I remembered the update, I decided to go back in time to when the laptop was running real good. So I did that recovery, in doing so, it wiped out some of the applications I had on my computer, such as FoxFire, Thunderbird, Adobe, HP printer, CCleaner, and probably others that I seldom used. Somehow, I got to the point where I reinstalled Thunderbird. The only thing is, it would not let me in. When double clicking on the icon, it took me to a page that just wanted my name, email address and password. I enter the info, that page stayed open and added a few more items to the page, such as IMAP and POP3 stuff. IMAP was already selected by Tbird. I then had the option to click "done" . In doing that, it said "Unable to log into server. Probably wrong configuration, username or password" So there's that. Cannot even see the email program. Second part of the mystery, I have an old Gateway desktop. Its slower than slow. I only use it in emergencies, as the above scenario. I fire it up, wait about 5 minutes before I open Thunderbird on that. Guess what, it wants a password. Whats different about this deal is that the email opens, and I can see all my previous emails, but cannot receive or send. I have no Idea whats going on, unless its my deceased wife coming back to haunt me...I don't know.

Hi folks, I am wondering if there is a possibility to add a strikethrough icon to the compose window. I use strikethrough quite often and it is very inconvenient to go to the menu each time. I can find only addons for earlier versions of TB. Thanks

Good afternoon,

I recently installed Thunderbird, and it worked fine for a little while. More recently, I have been having problems with it. One of them I was able to fix after some research and trial-and-error (which was Thunderbird not letting me log into my Comcast/Xfinity email account), but this second issue is confusing. I had to remove the account to get back into it (during the first issue), so I'm guessing that must have caused this (second) problem?

When I went to check my filters/rules today (since I receive significant amounts of spam), I was shocked to see that my filters list was empty (I had about 30 or so filters in place before the first issue occurred). I'm guessing there's no way for me to get these back, and so I'll have to manually reinstate each filter "by hand"?

If there is any way to do this more easily, I would greatly appreciate it. Thank you in advance for your time!!

Is there a way to search ALL emails for everything received in the last 1 day, last 3 days etc, whether or not the folder is subscribed?

I just had a big problem finding particular new emails. The reason was that that somehow the folder had got unsubscribed. This shocked me because I hadn't even realised I needed to subscribe to folders to search them.

In a practical sense the problem is therefore fully solved and all I need to do is to make sure I'm subscribed to everything. But I find it disturbing that anything could undermine the very simple search of what emails I received today. So I'd like to understand if there is indeed any way to see all of today's emails without any exception.

The search I was using was "Age in days in less than 2" and I was doing this both with "Run search on server" ticked and unticked. The emails are all there on the server, so surely there must be a way to see them in a raw naked state before they are sorted into folders? I guess the global search is able to do just that, but as far as I can see it doesn't seem able to search by any kind of date range (can filter but not search).

I have set up my own domain guytec.org using Namecheap. The alias for email is tguy. I have pointed this new email to my gmail address. I can receive emails into my thunderbird Gmail box from tguy@guytec.org. I want to write emails with sent from tguy@guytec.org showing? How??

Have two computer with same email. My Wife's computer password got corrupted and unable to get messages. I deleted TB and deleted any reference to Thunderbird in the registry. Turn off and restarted PC, downloaded new install and run and all the setting from before automatically were in place and still could not get pass the password issue. My computer does not have any password.

My wife's PC, under setting, does not have any saved passwords or a Primary password or even the "Use a Primary Password" checked. If it is checked there is nothing there. It just will not get passed the password issue being always asked when trying to "Get Messages".

How do you get rid of all the infor, setting, password requirements and to be able to restart with a clean Thunderbird install or get passed the password issue? Making my brain hurt.