Thunderbird-Hilfeforum

When I start T'bird in normal mode, I get what you see in picture #1. Notice the custom menu bar at the top. I can still receive emails into the Inbox (but can't see or access them), and I can write an email, access the Address Book, Calendar, etc.

When I then start in Safe mode, with Shift key down, I get what you see in Picture #2. Notice that the custom menu bar at the top is gone. I have to recreate it every time I shut down and restart T'bird. That is unacceptable.

Please advise what I should do to correct this situation. If I can't, then I'm through with Thunderbird (after some 15+ years).

Many thanks, Robert Hawkins

I'm about the 100th person to have this problem, so I have spent the better part of two days looking at all the threads and possible fixes. Like all the others, with no warning, my TBird stopped being able to send messages through Spectrum. It did NOT start immediately after I updated TBird to 115.9.0 (in March) but just three days ago. I have three roadrunner addresses in TBird, and one other one associated with a website I have. All have the same problem. My phone and my iPad send messages just fine.

I tried all the fixes that worked for some. They didn't work for me; I continued to get various, inconsistent Send Message Errors. I have come back to the recommended Spectrum setup for the outgoing SMTP server: mail.twc.com, Security is STARTTLS, Port 587, Authentication is Normal Password, my username is my email address. Of course the problem is not fixed.

What DID work was putting TBird in Troubleshooting mode, using the Spectrum setup above. While that is adequate, I would much rather find out what is wrong. I have Matt's 10/7/23 11:56 AM answer to someone, asking for the Troubleshooting Information. I will be glad to supply that but I need an answer to this message in order to do that. Thanks! Demaris

how can i stop thunderbird from interacting with windows defender anti virus scan? when ever i download or delete emails i get a few seconds of "not responding " and the whole computer is non responsive. i used to be able to turn off real time scan in security and it would work for a day and then windows would enable it again. now since the last upgrade windows isnt allowing me that option any more. solutions?

My emails have large a lapse in time before the downloading catches up. For example right now my last email showing says 6:41 PM when it is actually 9:44 PM. This is costing me sales on items I have listed on the marketplace because I have no current notification via emails. Please help.

Title. Thunderbird is a really cool client but it's pretty slow. I blame that on the thousands upon thousands of emails that my hotmail and gmail each hold. I don't necessarily want to delete these emails, but I have seldom a reason to have any email older than 2 months in my thunderbird client slowing and crashing the program whenever I want to combine inboxes.

To this end I went to "Synchronization & Storage" and told it to "Synchronize the most recent 2 months" but it didn't delete the huge cluster of older emails. The next option is to tell TB to delete these emails in the same menu but as I understand it that would also delete them in the server, which I don't want to do for posteriority.

What do I do?

Thunderbird runs slow...ie when I type an email I can easily type faster than thunderbird will accept characters....(this does not happen in other applications)...this happened about a month ago, and then stopped ( I have no idea why)...but the problem is back. I am running Ver 115.10.0 build 2024012173147. Rebooting windows 11 makes no difference.... I just tried to enter Troubleshoot mode and thunderbird stopped responding....Top line says Mozilla Thunderbird (Not Responding). Thunderbird is connected to my gmail account. ...and I run IMAP....with 'store all messages on the computer', but thunderbird wants to load every email from the server'

Any advice would be appreciated Rick

Since the latest upgrade to 115.10.1 (64-bit) I have an issue about running Thunderbird.

From a clean Windows 11 start up it is OK but then if I then Exit and then try to run the bird again it does not start.

Digging around I discovered using Task Manager, a number of Thunderbird processes run after I had Exited. See attached.

Any thoughts?

OSX 12.7.4

I upgraded to 115.9.0 to get OAuth for some, but not all, accounts. Those on Gmail & Yahoo are OAuth. I have non-OAuth accounts on a Zimbra server, and on Panix.com.

It prompts for the first account's password. TBird then gobbles all available CPU on the machine, and stays there. If I wait long enough, it becomes usable again, but that may well be hours.

However, once it calms down, it works normally.

Intertwined with this is: TBird rejects the Zimbra passwords as I enter them. I retry and retry, and then they succeed. I know the passwords are correct; I've even typed them out, and then copy&pasted them in. I'm not sure about the Panix account, if its password works the first time or not.

I tried restarting in troubleshooting mode; it made no difference.

I am going crazy. This message keeps popping up every time I turn on my Thunderbird email program on my Windows 10 laptop! Please see the attached file. I shows you the popup and what happens when I click on 'Next'. I 'x' it off, and a few seconds later it pops up again. The only way to stop it from doing so is to turn off my Thunerbird program. I like to keep it on so I know when I get emails. PLEASE help me get rid of this. Thanks so much.

Previously, for years, selecting and deleting groups of emails took only seconds. For sometime now, the more emails selected to delete as a group causes the amount of time to do so to become longer and longer. Minutes go by. It feels like instead of dealing with all of them at once, it's deleting one at a time, but that's just a guess. What can I do to get back to where it used to be? Thank you.

I want to setup my Gmail account that my school hosts. It has a unique domain name and Thunderbird does not recognize it as a Gmail account, but I'm sure it is. Here's what I did to solve the problem (yet no luck) First, I tried to setup with manual IMAP configuraiton by following the steps on LifeWire Article and Google Support, but it says that credentials that I'm using is wrong. It did detect the Gmail mail server though. Next, I tried to pretend that I'm going to login as a user I've created ON GOOGLE so thunderbird can recognize it as Gmail Account, then logged in with my school credential, and it failed. Probably because I've entered fake Gmail address in the form. It's very inconvenient that I cannot setup mail accounts with OAuth authentication method manually.

Do you have a walkaround for this?

Hi, on My Mother computer i have problem with google account. at first i can't add google account as normal mail account; when I run TB (after I deleted google mail account and google calendar's) i have popup from "https://accounts.google.com/_bscframe", and after i click "next" ("Dalej") i get 400 problem ... data from TB: Informacje o programie Nazwa Thunderbird Wersja 115.9.0 ID kompilacji 20240314154241 ID dystrybucji Kanał aktualizacji release Identyfikator programu Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.9.0 System operacyjny Windows_NT 10.0 22631 Proces uruchamiający włączony Okna wieloprocesowe 0/0 Okna Fission 0/0 włączone domyślnie Zdalne procesy 0 Zasady organizacji Aktywne Klucz usługi lokalizacji Google Brak Klucz usługi „Bezpieczne przeglądanie” Google Brak Klucz usługi lokalizacji Mozilli Brak Tryb awaryjny true Rozmiar pamięci (RAM) 15,7 GB Dostępne miejsce na dysku 271 GB Konta poczty i grup dyskusyjnych ID Nazwa Serwer poczty przychodzącej Serwery poczty wychodzącej Nazwa serwera Bezpieczeństwo połączenia Metoda uwierzytelniania Tożsamość Nazwa serwera Bezpieczeństwo połączenia Metoda uwierzytelniania Domyślne? account1 b.dolinska@reoli.pl (imap) imap-bv6.super-host.pl:993 3 3 Barbara Dolińska smtp-bv6.super-host.pl:465 3 3 true account2 Lokalne foldery (none) Local Folders 0 3 account3 biuro@reoli.pl (imap) imap-bv6.super-host.pl:993 3 3 Barbara Dolińska <biuro@reoli.pl> smtp-bv6.super-host.pl:465 3 3 true account5 dolinska@o2.pl (imap) poczta.o2.pl:993 3 3 Barbara Dolińska <dolinska@o2.pl> poczta.o2.pl:465 3 3 true Biblioteki

Biblioteka Stan Oczekiwana wersja minimalna Wersja w użyciu Ścieżka RNP (OpenPGP)

Ustawienia kalendarza Domowy Nazwa Wartość Nazwa Domowy Typ storage Wyłączone true Nazwa użytkownika Adres URI moz-storage-calendar:// Częstotliwość odświeżania Tylko do odczytu Wstrzymaj przypomnienia Włączona pamięć podręczna Tożsamość iMIP id1 Wyłączone iMIP Konto iMIP Identyfikator organizatora mailto:b.dolinska@reoli.pl Wymuś harmonogram pocztowy Obsługiwane wyskakujące przypomnienia Obsługiwane przypomnienia o zaproszeniu Maksymalna liczba przypomnień na wydarzenie Obsługiwany załącznik Maksymalna liczba kategorii Obsługiwany stan prywatności Obsługiwany priorytet true Obsługiwane wydarzenie Obsługiwane zadanie Obsługiwany czas lokalny Obsługiwana strefa UTC/GMT Obsługiwany automatyczny harmonogram Zgłoszenia awarii z ostatnich 3 dni ID zgłoszenia Data przesłania Zdalne procesy

top - left "get messages". either the button or on the account right click and get messages.

its been one or 2 days now that i press either and also on TWO DIFFERENT PC running win 10 and 115.9.0 version and nothing happens! doesnt get any messages. dont even get the Checking notification on the bottom left. auto message retrieve doesnt work either no matter the time period. its like i am clicking on empty space... a while after, just by itself, it starts downloading again.

How do I go about fixing error message regarding Incoming Mail: UID Fetching Failed

I tried support page, but all threads archived. Not sure how to proceed? Be kind too as I'm also pretty old!

I see that there are 9 messages...Tried tools, checked account settings and couldn't find anything.

Your help would be greatly appreciated. Bad day. My sink is stopped up too!

Have used a Onetel e-mail account for a number of years.

Occasionally, the outgoing server drops out so messages can't be sent only received.

When trying to reconfigure with correct port numbers etc it will never reconnect straight away and there is always a long process to get it up and running again which always seems different every time.

I can never manage this by myself and always have to get help in. This has baffled the best brains in the business so any help or advice gratefully received.

About 2 weeks ago, Thunderbird stopped sending emails. I spent a couple of hours on the phone with tech support but was unable to correct the issue. Changed all of the settings several times, SMTP server, port, security and authentication without success. Tech support suggested using their server but that's a pain. Attached are pictures of the error messages. Thanks.

Tim