Thunderbird-Hilfeforum

Haven't been able to download incoming emails on this laptop. They are downloading on my Tablet. I'd be grateful for any ideas about what I can do to rectify this. Not too complicated - I'm 83!!anks

Hoping something will turn up on my Tablet Th

I am s-o-o-o gd tired of this happening. Every time it does, I spend days-to-weeks trying to recover a working edition of Tbird. Why can't you build updates that don't lock a customer out of his/her own emails.

I don't know how or when, exactly, it happened. I use Win11pro which is up to date. I have one Tbird install on dropbox so I can access all my emails from any of four different machines. It worked yesterday (on two machines at any rate, I didn't use the others). Today, no matter which machine I log into, I get an message stating that I ' you have launched an older version of Thunderbird. A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version, or create a new profile for this installation of Thunderbird. Creating a new profile requires setting up your accounts, calendars and ad-ons again. For more information . . .italic text Then it gives an 'exit' button and a 'create new profile' button.

1) I did NOT install a new version of Thunderbird.

2) Insofar as I can tell, the version on Dropbox has not changed so nothing should have altered the profile.

3) I do NOT want to create a new profile -- I have years of data in calendars and emails across multiple accounts.

4) the 'more information' link doesn't work.

Why do you periodically do this to me, Mo? Why can't you make changes that don't destroy a person's account(s), profiles or data? Why do you put up such a useless message without a utility to restore things to the way they should be?

5) I have been searching the internet for hours and I don't see a solution to this problem.

I am trying to set up a new email address on Thunderbird but comes up as a POP account. I then set it up on another computer and it comes up as IMAP. I have tried setting up the IMAP manually but Thunderbird rejects. I have uninstalled the app and re installed it.

Hey everyone,

I've recently come into Thunderbird and I love using it - however, for my Gmail account, Thunderbird only downloads 24 messages every time. It started with 300, but it has decreased exponentially over the past few days.

I have about 30k emails so obviously I need the syncing to be faster than just 24 emails every minute. Is there anything I can do to fix this?

Thanks in advance

Can I run Thunderbird 102 (full install) with Supernova portable? I want to see what SN looks like w/o commiting it. If I install SN portable on my Win 10 PC can I later remove it w/o damaging my TB 102?

I purchased a new computer and downloaded and installed Thunderbird using the instructions for installation for the att.net server. It seems to have downloaded all the mail from the "inbox" and is continuing to receive mail but none of the sub folders under the "Local Folders" were brought over. I've read this thread (https://support.mozilla.org/en-US/questions/1363277) but can't seem to understand what it is I'm supposed to be looking for or do. The new PC has a 225 mb SSD on which all the programs are installed (drive C:) I searched for files containing "Thunderbird" and found several one of which is C:\Users\Dell\AppData\Roaming and another named C:\Users\Dell\AppData\Local. This happened when I had a new hard drive installed in my old computer but I can't seem to remember what I had to do to get everything back onto the new equipment.

Can someone help me to get these folders, and the mail they contain, back?

Thank you, Joe

I have Thunderbird installed on 3 separate computers in 3 separate locations. When will it be possible that the 3 installations are all completely identical, i.e. they're clones of each other? I would like the folders, filters and address books, for example, alterable by one one installation to update the other two. (Working like, say LastPass)? At the the moment, any filter or folder not present on one of the installations causes emails to end up al over the place!

I had a huge problem with M Outlook. In addition it has locked me out of my Office 365 package and I'm not getting help or support. Luckily I had backup completed before the problem. I changed to Thunderbird (using pop3), which I find very good. The back up is approx 8 GB but with many duplicates which I need to clean up. When I click import it seems to limit the file size to 2 GB. How can I import this backup file into Thunderbird to enable me to access the emails, clean up the many many duplicates and reduce the size? I await help, Thanks in advance

After crash, I had to reinstall Windows. After I enter correct address and password, Thunderbird won't connect. I suspect that my two party authorization set up with mail.com is the problem. Thanks

Hello Dear People,

I have been using Thunderbird to great satisfaction. When my computer of 10 1/2 years died, I started to use old laptop of my son who made me the second user. I d/l Thunderbird on my account and it all went well till a few days ago. No Thunderbird. I d/l again, profile not found/inaccessible. I did see advice here from last year, looking for the profile under Users, app data, roaming etc. but to no avail. There is no profile.

How to solve this problem? Also after d/l the set-up, the thumbnail looks strange, like half of the image as shown in the picture. I tried d/l a few times, same result. I was very content with the program. I want Thunderbird back!

Thank you for your advice! Dorith

I ask for help with thunderbird and you send me this: If you need help with Mozilla Thunderbird, you can visit the Thunderbird Support Forum or the Thunderbird Support Articles. which brings me right back here. You are worse than windows.

I have bought a new Mac Air and I want to get all the email address off of Thunderbird on my desktop and put them on Thunderbird on the laptop. I have had to move most of my files and items by Flash drive because when I migrated it the first time, I overloaded the laptop and had to start all over. So what file can I move from the library to get these on my new laptop?

Hello Community Please help me to start again with Firefox from scratch. Last Month I downloaded Thunderbird email app and set up with a new email account using mailfence. Now I find that my mailfence email address was only a free trial and I have to pay to continue to use. I now wish to set up with my original free email with gmail. I did uninstall the Thunderbird app and then installed from fresh. Unfortunately it still has the mailfence email remembered in the Thunderbird App. How so I start again from scratch using my gmail account instead of the mailfence account that has now expired? Thank you in anticipation of you help.

Hi,

I've tried migrating Thunderbird data and folder structure from a Windows 10 PC to a new Mac Sonoma 14.1.2 following the instructions from https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer and encountered problems.

I copied the Thunderbird folder from the PC onto a USB drive and then moved the file to the Library folder on the Mac.

Importing seemed to go well, but when I opened Thunderbird on the Mac only the inbox (and its messages) were there. All other folders and their contents were missing.

What did I do wrong and what do I need to do to migrate all folders/sub folders and their data?

Thanks, Richard