Thunderbird-Hilfeforum

I am using a Mac with Big Sur (macOS Monterey, Version 12.7.5), and my email is POP, using Thunderbird Version 115.11.0. I first retrieve the mail header, then I click on "Download the rest of the message" if I wish to read the full message. When I click "Download the rest of the message" to see the contents of the actual message Thunderbird downloads the rest of the message, highlights the message (new) but then displays the next message in the list of messages in my inbox. The message I had wanted to read now becomes the previous message in the list in my inbox. I then have to go back and click on the message itself to see its contents. Please correct.

Thunderbird seems to be hung up in a circular reference. It continues to download 1 of 2 and 2 of 2 repetitively, nonstop. This is continues process without ceasing. It seems be slowing do the whole system.

For some reason now, every time I go to type a response to an e-mail, the program loads hundreds of lines of text below my earlier sent message. Need help as to how to fix this problem ?

upgraded to Windows 11 , and thunderbird has not worked since then !

I am a Senior person who needs to speak with a real person.

PLEASE call me in Sydney Australia, or send me a local telephone number of someone who can help me !

Just a few days ago, one of my email accounts is unable to retrieve emails and it has the following error message:

Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

I installed the latest updates but still having a problem on that one account. Other accounts I have on the same server has no problems retrieving the emails so it has nothing to do with "disk space". All settings in the accounts are identical except for the email address so it must have something to do with TBird itself. I know it's not the email server as I can log into those accounts using the browser on their website. Thanks!

Hello, Im trying to connect my account Outlook pro on thunderbird. I have the extension owl Windows 11.

I could do on my previous computer 2 months ago.

No i couldnt.

When i m doing the connection through smtp i received this errer message.

Thunderbird need autorisation from administratrice.

When im doing the connection through exchange i receive this message

clientIPAddress 94.109.12.101 X-ClientId: E74E7EF9C8B14572912694A706B2D89F X-Redir-Error ArLym14BNav70IN53Ag|AsTJRt4B-TXm0IN53Ag|ArLym14BQpuq0IN53Ag|AsTJRt4B5yWV0IN53Ag|ArLym14BaYw60IN53Ag|AsTJRt4BpCsZ0IN53Ag|ArLym14BAKXRz4N53Ag|AsTJRt4Bewi1z4N53Ag|ArLym14BGKl0z4N53Ag|AsTJRt4BD29az4N53Ag|ArLym14Bhl0oz4N53Ag|AsTJRt4Bd5oEz4N53Ag|ArLym14B8wCqzoN53Ag|AsTJRt4BNymSzoN53Ag|ArLym14BUWdPzoN53Ag|AsTJRt4Bt483zoN53Ag|ArLym14BnLkAzoN53Ag|AsTJRt4BVUTrzYN53Ag|ArLym14B3jV7zYN53Ag|AsTJRt4BO-tWzYN53Ag|ArLym14BWRF-t4N53Ag X-FEServer AS4P251CA0023 Date:21/05/2024 10:50:2

Can you help?

Thanks

This is basically the same issue as someone posted in https://support.mozilla.org/en-US/questions/1431097 I posted it there as the latest reply, but the thread is idle. So- I am receiving regular emails with jpg attachments from IP security camera, sometimes jpg is displayed, sometimes not, at the same time using mobile phone email app or on my win10 pc other email app it shows just fine. Also strange that when I try to open the attachment with faststone image viewer- nothing happens at all, if I try to save the attachment, it is saved, but the size is 0 bytes, though in a message view it shows as 241 KB. I have tried solution from https://support.mozilla.org/en-US/questions/1404538 and no difference, seems like a bug. Today I noticed that not only jpg, but also pdf files sometimes have the same issue. Email provider is outlook.com

I was using thunderbird. I accidentally hit the sort by star right above the email list. The application crashed closed. When I reopen it, it immediately crash closes. I can't even get an pointer arrow for long enough to exit myself.

On window 10. Thunderbird was up to date.

Tried - restarting computer. Signing out of TB in the crash report box. Can't get into safe mode.

I've been reorganizing my folders, and while working on this, I will occasionally find that I can no longer create a new folder or rename an existing one, or, somewhat worse, when I rename a folder, it will disappear, along with the messages that were in it. The messages that were in the missing folder don't show up in a search, and aren't in trash.

If I close Tbird and quickfilters, and sometimes also restart the computer, the functions again work as they should (but the missing folders do not reappear). Rebuilding the parent folder doesn't recover the missing subfolder. The problem can happen when Tbird is the only open application.

Any idea what can cause this? Or where the missing emails might be?

Thanks Kent

My wife is an ardent and long-time Thunderbird user. She has tens of thousands of old emails organized into dozens of folders. Recently she noted that many folders contained scrambled emails. For example, an email titled "The race to re-design sugar" from Sept. 2020 now contained what looked like content from an email from Office Depot. See below for a short piece of the body of the email. Anyway, I ran Thunderbird's "repair folder" function and not only did it not unscramble the emails, it also seems to have deleted any emails prior to 6 months ago. Fortunately I've got her T-Bird profile file backed up daily, so was able to restore the original (but scrambled) emails. Any thoughts? I use outlook, but I've got pretty good PC skills if you need to take me into the weeds. Thanks!

Example of one of the scrambled emails: 'From - Sun Feb 4 12:28:28 2024 X-Account-Key: account5 X-UIDL: AEZHkUhl+QCXZb/zNgpcWOY28vQ X-Mozilla-Status: 0009 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Received: from 127.0.0.1 by atlas-sbc-production.v2-mail-prod1-bf1.omega.yahoo.com pod-id atlas--sbc-production-bf1-7448fd4479-zt82t.bf1.yahoo.com with HTTP; Sun, 4 Feb 2024 20:27:34 +0000 Return-Path: <error@em.officedepot.com> X-Originating-Ip: [20.57.66.208] Received-SPF: pass (domain of em.officedepot.com designates 20.57.66.208 as permitted sender) Authentication-Results: atlas-sbc-production.v2-mail-prod1-bf1.omega.yahoo.com; dkim=pass header.i=@em.officedepot.com header.s=officedepot; spf=pass smtp.mailfrom=em.officedepot.com; dmarc=pass(p=NONE) header.from=em.officedepot.com; X-Apparently-To: xxxx.xxxx@att.net; Sun, 4 Feb 2024 20:27:34 +0000 X-YMailISG: T.w7qP0WLDtIndBfVsii11yVLG9YUwuh8bXrpNWGHf2Ezt9n W35tfL8ReGJq0phUGg1KeSNel41YbOoogg21rDC6q0i7xvo0jIbdikP0kWCS '

Received an encrypted message but the content appears to be only my public key. Message not visible. Copy of same message was displayed in the clear in gmail on a computer that not set up to encrypt. Any suggestions gratefully received.

Hi, for some time now (around a month), after a couple of days using Thunderbird, I can not load new messages, can not send new messages, and it basically is nonfunctional. The blue bar down right shows an active process that never ends (for example, "sending message"). All menus and software as a whole are still operating, and there is no crash on hang, but every attempt to load my emails or send data ends with endless waiting (no errors whatsoever). When I try to exit the application, it closes down, but a process is listed in Task Manager. When I kill the process manually and try to start the software again, nothing starts (a new process appears in the task manager), but the software never opens a window or something. Only a full computer restart helps, and everything works again for 1-2 days. I have disabled all extensions and tried even troubleshoot mode. No crash reports...

Hello

I have a bizarre issue with attachments.

I open all attachments in their respective programs rather than preview within Thunderbird itself (I have also tried opening in preview but I get exactly the same problem).

When I receive an email with attachments, mainly Word, Excel or PDF docs, I click to open the attachment but nothing happens. If I save the attachments to my computer and try to open it says the attachment is empty or corrupt.

But, if I click to forward the email, I can then open the attachments as normal by clicking on them in the draft email and also then save them to the computer and they open as normal.

I am running the latest version - 115.10.1 (64-bit) and I have noticed this issue for about the last week or so. Otherwise everything seems to work as normal.

Any ideas on what is going on or ways to change this.

Thanks in advance

using 115.10.1 for emails... each day there are plenty so i pile them up into one place until the folder reaches a size or a date and then we start over. yesterday, the pc updated and almost immediately the search was gone. i would type abc on the search bar and it would take for ever to scan through the messages. then i would click on the email i wanted but something else would open up in the message pane... https://support.microsoft.com/en-us/topic/may-14-2024-kb5037768-os-builds-19044-4412-and-19045-4412-cb676101-1641-4a6c-b512-8b277606c6e3 https://support.microsoft.com/en-us/topic/kb5034441-windows-recovery-environment-update-for-windows-10-version-21h2-and-22h2-january-9-2024-62c04204-aaa5-4fee-a02a-2fdea17075a8

today, i guess, it crashed completely . it started by firing of a warning that not enough space is provided which was not true, then it downloaded 10 messages at once... after a while, the message pane was lost. you click on an email and nothing. it selects it but nothing shows up. blank screen. double click, also opens a new blank tab. fearing a totally corrupt database or even a re-install i pressed repair on the folder. took ages. now, though, i have the profile folder in my PC intact, but TB refuses to load it. i only see the 20 emails i got lately. like starting a new profile all over again...

I've had Thunderbird running for a few years now without any issue. Last week I upgraded from Ubuntu 22.04 to 24.04 and ever since that I've been having problems on Thunderbird sending email.

I can receive mails fine but if I try to send emails from any account I get "Sending of the message failed"

I've for 2 Outlook.com accounts and one gmail.com account and all give issues.

GMail I'm using: smtp.gmail.com Port 465 SSL/TLS OAuth2

Outlook: smtp-mail.outlook.com Port: 587 StartTLS Auth: Normal Password.

These settings have worked fine before the upgrade so think there is something broken my TB.

I get a popup every day asking me to update to 115. I refuse to use it anymore after just about pulling my hair out for 3 weeks after 2 115 updates that totally screwed up my Thunderbird mails. Most were completely garbled, or some just disappeared. I followed the solutions in the forums here, but no dice. Since I reverted back to version 102, no problems. I just want to know how to get rid of the popup every day. I am not going to screw op my all in one again. My emails were fine on my phone. But I wasted countless hours trying to fix this mess & then just having to delete them.

I’m running Supernova 115.11.0 (32-bit) on a Windows 7 desktop (64-bit), and – from the beginning – it has been freezing at least once every 24 hours. The only way to “unfreeze” it is to use Task Manager to close Thunderbird, and then reboot it. No troubleshooting reports are ever shown.

Is this a wide-spread issue, that may be addressed in updates?

I am getting numerous delays when sending messages to different recipients with the following response. All the delayed messages refer to remote server aliblezz@tnadex.com.

This message was created automatically by mail delivery software. A message that you sent has not yet been delivered to one or more of its recipients after more than 24 hours on the queue on instance-us-central1-32wd.prod.antispam.mailspamprotection.com.

The message identifier is: 1s7qEx-0000000GzmZ-1gPm The date of the message is: 17 May 2024 15:34:44 +1000 The subject of the message is: Your Shipment tracking Number

The address to which the message has not yet been delivered is:

 aliblezz@yandex.com
   Delay reason: H=mx.yandex.ru [77.88.21.249]: SMTP error from remote mail server after RCPT TO:<aliblezz@yandex.com>:
   450 4.2.1 The recipient has exceeded message ra

No action is required on your part. Delivery attempts will continue for some time, and this warning may be repeated at intervals if the message remains undelivered. Eventually the mail delivery software will give up, and when that happens, the message will be returned to you.

Reporting-MTA: dns; instance-us-central1-32wd.prod.antispam.mailspamprotection.com

Action: delayed Final-Recipient: rfc822;aliblezz@yandex.com Status: 4.0.0

Return-path: <SRS0=37f3=mu=ernesthillwines.com.au=wines@ernesthillwines.com.au> Received: from 131.179.213.35.bc.googleusercontent.com ([35.213.179.131] helo=sgp1011.siteground.asia) by instance-us-central1-bg4s.prod.antispam.mailspamprotection.com with esmtpsa (TLS1.3) tls TLS_AES_256_GCM_SHA384 (Exim 4.97.1) (envelope-from <SRS0=37f3=mu=ernesthillwines.com.au=wines@ernesthillwines.com.au>) id 1s7qEx-0000000GzmZ-1gPm for aliblezz@yandex.com; Fri, 17 May 2024 05:34:48 +0000 DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=ernesthillwines.com.au; s=default; h=Subject:Date:Cc:To:From:list-help: list-unsubscribe:list-subscribe:list-post:list-owner:list-archive; bh=x78vUuysvSLdT7LzAbd7i2aBiqBRPK7aMU9CrvjyKz4=; b=fbyvnH2Bv+noLqKwqnN0HP+hwy v8ZyA95ZscCsP9D+ozeshqELAPmOpXnZ93dJUWIak8zK2NROjXqrdUtSjqVtUFh3s85WFOkbsa1RQ zrNB19JiS6CnV/oQ+AFgQTFqFraf1OyM3YUzb1hV5bxUKaPspmmB44WsbBJXvuujzmms=; Received: from [13.75.157.226] (port=58138 helo=VMWEBAUS23) by sgp1011.siteground.asia with esmtpsa (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.97.1) (envelope-from <wines@ernesthillwines.com.au>) id 1s7qEu-000000007L2-0PSA; Fri, 17 May 2024 05:34:44 +0000 MIME-Version: 1.0 From: "Ernest Hill Wines" <wines@ernesthillwines.com.au> To: debbie.ansell5@gmail.com Cc: wines@ernesthillwines.com.au Reply-To: wines@ernesthillwines.com.au Date: 17 May 2024 15:34:44 +1000 Subject: Your Shipment tracking Number Content-Type: text/html; charset=us-ascii Content-Transfer-Encoding: quoted-printable SG-Abuse: forwarder, USERNAME=u1599-bms229rqhxp9 DOMAIN=ernesthillwines.com.au FORWARDER=wines@ernesthillwines.com.au SERVER=sgp1011.siteground.asia X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - sgp1011.siteground.asia X-AntiAbuse: Original Domain - ernesthillwines.com.au X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12] X-AntiAbuse: Sender Address Domain - ernesthillwines.com.au X-Source: X-Source-Args: X-Source-Dir: X-SGantispam-id: c53240e5e7514efbe1ff48fa8fb6b0d3 Message-ID: <E1s7qEx-0000000GzmZ-1gPm@instance-us-central1-bg4s.prod.antispam.mailspamprotection.com>