Forum der Gemeinschaft Thunderbird

All my Thunderbird incoming emails from June 2019 -last week disappeared. My sent email is still there. I read that it is a not uncommon problem but I cannot understand all the Help Articles. I am 70 years old and can use a computer but do not understand how it works. Our IT consultant retired suddenly and I am urgently looking for a new one. I am in San Francisco.

I called Support at Sonic, They checked and updated my settings but they were not able to restore the incoming email.

Thanks for your attention.

I need to move my storage location from the default on Win 11 (user>app data>roaming etc) to My Documents folder on the same drive (C:). Reason being I cannot include the app data folder in my daily backup schedule. I have read a couple of examples but they are not clear to me. Can someone give me a clear process without any geek talk. I would truly appreciate it. Thanks.

I have 2 email accounts on Thunderbird, both with the same ISP. I can get messages delivered to the inbox of my main account but Thunderbird no longer searches the server for messages on the secondary account. Both accounts are set up in Thunderbird with identical settings.

I have been online and read the support suggestions on how to resolve this but it hasn't worked. Support suggested it may be that the password has changed and advised me to remove the password from settings and next time I open Thunderbird I will be asked for my password. This did not happen. I removed the password from the account which is not downloading to my inbox and when I reopened Thunderbird I was not asked for the new password. However I can send emails from this secondary account.

I have checked webmail and there are definitely messages waiting there to download.

My main Thunderbird email (the one that is downloading messages to my inbox) is aparbury@comcen.com.au not the one showing on this log in.

I am not particularly tech-savvy. The solutions I have read are way above my head! 3 days ago it was all there with the icon showing on the desktop and today it has all gone. I need to use my email and I cannot lose all those messages. Please can someone tell me a simple way to get it all back? I am using different email address because, of course, you can't ask for support without logging in! So very unhelpful. Thank you in advance

Witam Mam problem z instalacja konta gmail. Po uzupełnianiu danych powinno wyskoczyć okno logowania do gmail, ale tak sie nie dzieje, prosze o pomoc w rozwiązaniu tego problemu. Problem dotyczy Google Workspace

Maciej Myszko

All of a sudden I cannot access yahoo mail via Thunderbird. I keep getting prompted for my email id and password, but that doesn't help.

This started August 28, 2024. OAuth2 has been enabled forever.

On the Yahoo help page, there is mention of an "app password" for third-party access. https://help.yahoo.com/kb/account/learn-generate-password-sln15241.html

Has anybody done this? What exactly does it mean? Do I substitute this generated password in the Thunderbird account settings for my real password?

Overnight lost almost 1300 unread emails. To my knowledge, did not delete them, they are not in Trash or Junk, even checked WIN recycle bin. Nothing. Any ideas, suggestions?

I have been using TB (under Ubuntu) for years without problems. I am now on version 115.15.0. Suddenly today the performance of the UI is abysmal. Even selecting a different folder to view in the navigation pane can take over a minute to complete. The activity monitor is no help. It often shows that nothing is happening when I am waiting for the view to change from one folder to another. When it does show something, it is usually indexing an inbox, but I have 5 accounts with inboxes, so this is no help. How can I see which inbox is being indexed? Some posts say that there should be a pause button in the Activity Monitor for the indexing activity, but I don't see any such thing. Some posts recommend changing mailbox format from mbox to mdir, but they don't say how. Searches for "mdir" in Thunderbird's settings and in the support knowledge base support knowledge base came up empty. How can I restore Thunderbird's normal performance?

I have an IMAP email account with Telstra (Bigpond). SSL/TLS is set for Thunderbird account server and smtp. I have looked through lots of web messages without finding one on topic.

Via web browser I can connect to my Bigpond (Telstra) email without issue.

My Bigpond email will also not connect to Outlook, which was provided by my work which I left 3 weeks ago and this was happening on both my laptop and my mobile phone. Before August 2023, there was no problem and I could access my private Bigpond email account on both laptop and phone as added account in Outlook. One day in August 2023, Outlook started not connecting to my Bigpond email account both on my laptop and my phone. Telstra (Bigpond) told me last year that it was a Microsoft issue. Microsoft has denied this.

The fact that the same problem is happening when I want to add my Bigpond account to Thunderbird suggests it is not a problem with the email client (Outlook or Thunderbird) but either a Telstra or a local programme issue. I have Norton Antivirus, but I cannot see anything in that interfering with the email server connection.

I have tried re-setting my Bigpond webmail password and re-starting multiple times - no joy!

I do not have any problem sending messages that I originate, but when I reply to a received email the message that I send appears in my inbox, but does not get sent to the intended recipient. Can you suggest a solution to that problem?

Hello again, I apologize my confusion with using this forum. I can see now that I was not clear with my question. I have been using Comcast as my mail client for years. TB receives & sends my mail via Comcast which has worked fine for years. However, occasionally overnight I get the message "Login to server imap.comcast.net with username jdjanisse5@comcast.net failed" and asks for me to supply a new password. After doing so, I get a message "Login to server imap.comcast with username xxxxxxxxx@comcast.net failed". I have been unable to get my mail from TB for days now. I can go to the comcast site and retrieve my mail using their system What changed overnight??? Comcast keeps telling me the problem resides with TB. Thanks, John

I have started using an older version of T-Bird,[since v. 115 is such a pain in the ass] but most of my contacts are missing even tho it says the Profile is the same as that in 115.10.1 checking the profile contents, via notepad, it appears to contain all the contacts but they don't show up.

Thunderbird v102.15.1 is very slow to open in Win 7. Yes, I know Win 7 is obsolete, but I must continue on with it for a while longer.

When I open Win7 each morning and then try to open TB there is a very long delay before I get the TB prompt to select a profile, the then a long delay for TB to actually open, and then a long delay before I can actually select an email account to read. (I have 20+ accounts). I routinely open Windows Task Manager to see what is going on, and close unneeded programs.

In the past with older versions of TB back to 60.9.1, I recall seeing Thunderbird Profile Manager in list and changed the Priority from Normal to High or sometimes Realtime and that seemed to help. But with recent TB versions, the Task Manager has added several other items besides the Thunderbird Profile Manager - very long items that include something like "child ID1, child ID2 and child ID3." I have tried changing the Priorities of each of these to High or Realtime but am not sure that helps.

Eventually TB starts but when I go to my main email account and try to read Inbox with up to 120 emails each day, messages are very slow to load and I often get "Not Responding" for a long delay.

What is the solution to this problem? I move older messages from Inbox to local folders, delete Junk and Trash each day, etc.

It all started somewhere around 3 days ago when I logged in in the morning and 3 messages/mails were all showing the same thing: "------=_NextPart_000_0545_01DAC090.4F1C4F90--". The restart doesn't work. Then while the app is opened and more messages come they all work properly, it is just when I start it the messages that came when I was absent are not showing properly. I don't know if there is any way to reload those messages or something like that. Please help if you know any possible solution. Thank you in advance

Background: I have two PC's accessing profiles and data on an NAS device. Automatic upgrade to TB 128 went fine on laptop, but on desktop (which installed after laptop), TB did not find the desktop profile (I think--it displayed the create a new account screen when it started). I manually added accounts and pointed them to Local Storage location on NAS. Had to re-enter some settings (e.g. incoming email notification), but all seems okay on email side.

However, my calendar and tasks do not display. I use a local calendar, plus Google, which was not showing in 128. Added Google and it works fine, but local events and todos do not display. I located the local.sqlite file in my desktop profile and viewed it with DB Browser utility. I can see tables and I can find both event and todo data. I restored a backup from before the upgrade, but still no events/todos in TB (the backup file shows events/todos using the utility).

Any advice on next steps to fix this? Thanks.

Having used our Mailserver with the Autoconfig feature which Thunderbird can make use of.

Now with Thunderbird 128 we are looking for a similar feature to setup Calendars & Addressbook für each Mail user.

Is there also an XML-Like configuration possible?

The Autoconfig really increased the acception of the Mailclient by a very large margin. Can the same feature be used for Calendars and Addressbooks?

See Screenshot attached where it doesn't find any DAV service supportet by the server.