Thunderbird-Hilfeforum

Hello!

After upgrading from a very old (but perfectly working) version of Thunderbird (24.3.0 on Windows 7) to 91.8.1 (on the same Windows 7 system), Thunderbird can no longer remember my passwords.

Apart from this everything in the new version works. Emails are retrieved fine when I enter the passwords manually.

Symptoms:

• always asks me for my passwords, even when I have checked the "Use Password Manager to remember this password" checkbox.
• no stored passwords show up in "Saved Passwords ..."
• When I try to set a primary password (I did not use one so far), I get an error "Unable to change Primary Password".

What I tried after searching for solutions:

• Remove files cert*.db and key*.db from my profile. Does not make any difference.

best regards

Edwin

I updated my comcast password recently. Now when I try to send an email I get error about password - dialog comes up one option being reset password. When I click this I expect a dialog to open allowing me to enter the correct password but nothing happens.

I went to saved password dialog and removed the entries there hoping that would force Thunderbird to ask me for password - no joy.

In the Beta version how do I update SMTP password? I do not want to recreate the profile because then I lose lots of stuff - I JUST want to update the SMTP password. None of the pages I find are helping me.

MAY 7, 2022 Hi: I'm using the 'BEST in the WORLD Mail-Program - THUNDERBIRD' for MANY YEARS together with my Email address with Frontier.com for ABOUT 20 Years - since their beginning of their Fiber OPTICS Technology! I was pretty happy with the FLAWLESS(!) Frontier.com Internet Service UNTIL they unfortunately hired the disorganized YAHOO-Server Service: this UNFRIENDLY YAHOO is once-in-a while interfering when I'm trying to LOGIN to my DEFAULT(!) THUNDERBIRD ...does NOT ALLOW me to LOGIN to THUNDERBIRD AT ALL ...ABSOLUTELY RIDICULOUS!!! I've OBTAINED HELPED several times in the past from Frontier.com Support but this is my MAIN REQUEST FROM MOZILLA FOR HELP: CAN ANYONE HELP ME TO FINALLY END THIS RIDICULOUS YAHOO-INTERFERENCE in my LOGIN TO MY THUNDERBIRD, PLEASE - AN EFFECTIVE HELP TO PUT THE END TO THIS BEHAVIOR OF THE YAHOO WILL BE GREATLY APPRECIATED ...?!? In advance - MANY thanks ...dh

I changed the password of one of my emails when trying to configure it for my phone. I forgot that it was set to 0auth2. So now I have changed the password and can open the Gmail, account online OK, but I can't find how to go back to the 0auth2 password. 0auth2 is still set in Thunderbird but I have no idea what the old 0auth2 code was. How can I update it to work again?

i want to disable my spamblocker/ junk mail detector in firefox ..... it keeps sending legit emails to the spam file no matter how i adjust the junkmail settings....is there a way to just turn the spam/junk detector off altogether?

i already have spam detector through my cPanel at my webhost and another junkmail detector in antivirus/malware program on my desktop

i don't need firefox diverting legit emails that get through the earlier detectors.

Several days ago TB daily started asking for my ATT(Yahoo) password. TB initially rejected my password but I did "forgot password" and added exactly the same password back since it was working on ATT(Yahoo) web mail. Now I get "Sending of password for user xxxxx@bellsouth.net did not succeed. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later." TB continues to ask for my password but returns this same message. I looked up the saved passwords on TB settings, but don't recognize any of the passwords. They look like eOauth passwords, but I have never set this up. There are no listings for att inbound or outbound servers. I have searched all the Support articles but cannot find anything that fits this situation. I am thinking something is corrupted on TB and I may have to delete this account and reinstall TB. BUT, I don't want to lose all the emails I have stored on my computer. I copied the Thunderbird file and saved it in another location just in case. 1. Any ideas on how to get running again? 2. Another option might be to delete all the TB saved passwords and put them in again when requested, but will that screw up other stuff? 3. If I have to delete the account and reinstall, how do I make certain all of the emails come back? Thanks Shaw

If I view an old mail, and if the remote contents are no longer available in the server, then I cannot know the contents. Whatif Thunderbird downloads the contents (when the email is downloaded) and includes them in message itself?

Hello,

I have been using Thunderbird for years to collect all emails in one place with out issue. In the last few days authentication has started failing. It started on one gmail account prompting for a password. When I enter the password it is rejected. A second GMail account is now doing the same and one of my Yahoo accounts is now doing it too.

I can still access the accounts on my phone using Oauth2.

Nothing I have tried fixes it. I am in danger of losing access to all my of my email accounts on windows.

What is going wrong?

This is an ongoing problem and it has been around for years. I know it existed in 102 and also now in 115. That is that despite the Junk Settings being set to "Delete them" under the checked statement "When I mark messages as junk", they do not ever get deleted. I have to manually delete items marked as junk, which is mostly accurate. So in my inbox, I just see a multitude of items marked as junk each morning until I re-sort by junk status instead of date and then easily delete them and then go back to sort by date.

Outgoing email includes the user-agent header. I would like to disable or modify the string for better security.

User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:91.0) Gecko/20100101 Thunderbird/91.8.0

Thanks...

After upgrading on my Mac Pro 2010 to Thunderbird 91.10 I couldn't access my Google account. I found some suggestions (e.g. change to 0auth) - and eventually am able to receive e-mails. I still can't send them - not even when I went back to 91.4 (when I could send e-mails). I am being asked the password for my Google account, but when I fill in the correct one, I am again asked for my password - etc. I use the correct one as evidenced by the fact that I can access my Google account via Safari. I have contacted Google One. I followed their suggestion to accept Thunderbird on my Google account. I still can't send e-mails. Google One just now suggested that I no longer use Thunderbird as it does not seem to satisfy their safety standards. I don't want to do that (I like the lay-out). The alternative is to cancel my Google account. Please help: what is wrong - or if I am to blame, what am I doing incorrectly?

Checking the servers and domains that are connected by ThunderBird was a horrifying experience:

incoming-telemetry.thunderbird.net aus.thunderbird.net thunderbird-settings.thunderbird.net live.thunderbird.net services.addons.thunderbird.net versioncheck-bg.addons.thunderbird.net versioncheck.addons.thunderbird.net

location.services.mozilla.com

Are you crazy?!? Totally?

I am using Mozilla products for PRIVACY and SECURITY !

I don't want to be collected for telemetry and location! And also for nothing else that is not ESSENTIAL for using the App!

1) Please explain for which reason any and all of the above servers get connected Esp. what is "aus" for and "live"? What does the "settings" host is used for? Why are there 2 "versioncheck" servers?

2) Please FIX this list by removing any and all statistic-collectors like for telemetry and locations! And also by removing other, non-essential hosts!

Thanks!

I want to connect one of my Gmail account using OAuth2 and I face a blank page after accessing the Google connection page and entering my email address. It only happens on this account.

I have no issues to connect other Gmail accounts, and I tested 4 of them. Is there a way to know where does the issue come from and/or how to solve this? I already applied everything advised in https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20, to no avail.

In TB 115.1.0 (64-bit) on Windows digital signature are maked as not valid for an unknown reason. This happens at least with emails send from Outlook clients. In TB 102.14.0 (64-bit) on Windows this digital signatures were shown as valid. However, digitsal signatures of emails send from other clients (e.g. Thunderbird, Nine from 9folders) are shown as valid.

After update to 102, TB is asking for a PW when starting in normal mode. -> PW-vault is empty When starting in safe-mode everything is working well. (PW-vault is not empty)

I tried to make a new profile. Then it worked, but only until next update (102.0.1).

This happend also after update to 102.0.2 and 102.0.3. :(

Now I tried to copy a not working profile folder from mounted NAS-drive to local drive. -> Profile on mounted device is working only in safe-mode -> Profile on local device is working well in normal mode

For me it looks like, TB is not able to read (decrypt?) stored PW from mounted devices in normal mode. (But it works well in safe-mode).

- Win10 - no addons

I did a clean install for my PC, Installed Thunderbird, added my mail account, checked "save in manager" after entering my password. After restarting the prompt keeps appearing after starting. The Password Manager has no saveds passwords.

I tried deleting cert9 and key4 and session.json, none of those helped.

I originally installed Thunderbird about 2 years ago via the package installer on my Linux desktop. Currently running the 68.10 version which has never updated nor is there a function to update the program. I've read through the FAQ's and nothing was helpful. This all came to my attention when I received the following email from my email provider at mail.com a few days ago.

"Deactivation of TLS 1.0, TLS 1.1 and unencrypted access We are contacting you because one or more of your devices or programs uses the TLS 1.0 and/or TLS 1.1 encryption protocols to connect to our mail.com email servers, or is using an unencrypted connection. This involves either access via SMTP (sending emails) or retrieval via POP3/IMAP (receiving emails).

Unfortunately, the TLS 1.0 and TLS 1.1 encryption protocols are outdated and no longer meet current security standards. To protect your email communications, soon we will no longer allow access to our mail.com servers with these outdated protocols. Unencrypted access will also no longer be possible."

They indicated that mail service will stop to my Thnderbird account in a couple weeks if the problem has not been corrected.

Thank you for any suggestions about correcting the issue.

Hello,

Ive installed a MIME-certificate from Sectigo in Thunderbird 115.6.1 on Pop OS (flatpak).

The cert is in a pw-protected .p12-file which I have imported successfully. However when I try to sign emails I get the error-message shown in the first attached image. That the application cant find my cert or that it has expired. Both statements are incorrect imo :)

In attached image 2 and 3 it shows that the application has imported the cert and that its valid until 2025.

Any tips or input is helpful.

Also under Security Devices I have a PKCS#11 module that I have logged in to, but I dont see how that could affect PKCS#12 certs but I read in some guide that I had to do that. Which also apparently mean that master password is set for protecting credentials in the application, so I have to provide that password when opening Tunderbird.

Hello, I am stuck in an unsolvable loop. I recently upgraded from version 38 to 102.x. I can not set a primary password. I can not set any other passwords. I read several articles, reset my password, etc. Instructions can be difficult for me, unless explicit. I would appreciate help. TY. Vince

Primary password not set. Unable to change Primary Password.