Thunderbird-Hilfeforum

My Thunderbird has been working properly for about 30 years, but now refuses to open. Message received says 'Authentication failed'. This happens repeatedly (for at least 20-30 times) and appears to relate to my password. It suggests 'Retry' or 'Enter new password'. The 'Retry' repeats as before so I check the Saved Passwords and enter the one saved. I get the same message. I am using Version 115 and have been for some time.

Could this be related to a change of Profile? There must be a way to reset the password? I have checked all the settings and no errors appear, all settings confirmed.

I have thought about a Recovery Mode and seem to remember seeing a message that I do have that. I just don't know how to access it.

I have just had an update to 112.0b1 (32-bit) but it looks completely different , I do not to uninstall this version and install old because I could lose all my folders

Any ideas how I change setting to look like the old version

I never seemed to have a problem with my Mozilla Thunderbird but shortly after the last Mozilla Firefox update my inbound email thru Mozilla Thunderbird come into my inbound email box as DRAFT Messages. this is a big problem because I can't reply and or forward because there is no (((send))) showing up anywhere. Nobody seems to know how to solve this problem so it must be a first. My wife is on the same Home network as I and she has no problem like mine. I hate to reinstall Thunderbird because I don't know if it would interfere with all here computer info especially with her Thunderbird which seem to be OK (( No inbound Draft email Messages )). I use cox as my IP and mail coming into their email does not have a inbound draft problem, nor does AOL or GMail just Mozilla Thunderbird.

My email account with Thunderbird was working fine until I rebooted. Now I'm getting the Account Setup page when trying to launch Thunderbird . As I am not a technical person , I need step-by-step instructions how to restore my email account . Your help is much appreciated .

Until yesterday I could click on 'Inbox' and it would shows all emails from all 3 accounts I have set up. There was an update yesterday (102 1.2) Now although I can go to each email account individually, when I click on 'Inbox' it only shows emails for one account.

It also seems that search is also not functioning across accounts.

When I set up a filter for junk mail, it asks "When do you want to move" I DO NOT want to move it anywhere I want it DELETED. Not move to trash where I have to "run junk filter" again or again delete it. In filter when you select DELETE it should be deleted. Otherwise what is the purpose of "JUNK" filter. Who wants to save junk?

I had emptied my spam and junk folders but unfortunately I had marked up one email address as such which I need to undue, but I can't find where the list is. Where do I find it please?

Dear all,

On my version of Thunderbird I have three accounts. From one of them the e-mails which I send do not appear in the Sent folder. What can I do to get all e-mails which I send from that account to appear there? Thanks for your help.

Regards, George

(A detail: this is the only of my three accounts from which I can send to Gmail accounts. E-mail from other accounts bounces. I realise that this one is a Gmail and not Thundeerbird issue.)

What must I do in order to enable address book address information. Now when I try to change address information it is as though my keyboard as been disconnected. thanks

I'm always accidentally hitting the Junk button when I meant to press the Delete button. They are side by side and Junk is one of the most frequent buttons I use. To Delete an email, I just hit my keyboard Delete button I'd like to be able to re-order these action buttons, and if I had this ability, I'd move the Junk button to between the ReplyAll and the Forward buttons. This way if I make a mistake, I just have to close the email window, rather than having to find the Junked email and un-do the mistake.

when I receive a typed Email, The print is not visible. I have tried going into preference to reset defaults, but the setting reverts to what was previously there. White for color rather than black. Allan

I'm using release 102.2.2. My domain and email are hosted at GoDaddy (GD). After moving to a new house on Aug. 30, Thunderbird (TB for short) on my MS laptop can't connect to the account at GD. I use a pw manager and get the error [Enter your password for xxxxxxx.com on outlook.office365.com:"] Entering the pw stored in my password manager for other sites is working well, including this one at Mozilla. The stored login to GD email goes to my inbox on the GD Outlook server, so I assume the GD password works there but it doesn't for the account on TB. GD email imap/pop settings are in the attached image. What can I try next?

I can't control the FONT SIZE of the incoming emails with the new version of T'bird. Hate it!! It's ugly. Looks crowded and, as I said I can't set it so the incoming fonts are a readable size. OR the font size in the individual mail boxes... This lack of control makes it next to useless for me. I'm in my 70s and really do need the larger font sizes.

Stop blocking emails that you have been doing for quite some time , i thought it was my computer playing up but i now belive it is you people that are going too far in your effort to keep me safe you just blocked an email for acode word that i needed , i wish i knew how to terminate you ???/

A couple weeks ago my ATT email just stopped working. I spent a long time on the phone with ATT support and finally got it back up and running, however, fixing it created another issue.

I had set up a number of sub-folders under my Inbox. When I was talking to ATT, they insisted that I needed to delete my original email account and then had me create it again. Before deleting the ATT email account from Thunderbird I asked what would happen to my email folders and the email in them. I was assured that the folders would come back after setting up a new AA account configuration in Thunderbird. THE FOLDERS DID NOT COME BACK!

I desperately need some of the things in those email folders. I have been searching all over for information about where they are stored and how I get them back, but I cannot find them. Can anyone here help? Please if you know where my sub-folders are and how I can get to them, please reply. Thank you!

Like many, I'm getting Authentication error using gmail. I had no problems on my old computer under Windows10. When moving to a new computer with Windows11, my main gmail did install. However, 2 other emails, I also need, will not install without this error. I'm using McAfee LiveSafe antivirus on the new computer. If I can't solve this, I'll no longer be able to use Thunderbird (which I like!).

I changed the email login for my primary account, thinking thunderbird would still show the years of saved messages in folders for the original account. They have gone away, but WHERE TO?

Using TBird 102.11.0: I have two accounts in TBird, A and B. I have a different smtp server configured for each one. I have flagged the server for Acct B as the default which worked fine until the last upgrade yesterday. Now when I write, it only selects the server for A. I can use the drop down to select the B server, but I want that as the default when I WRITE from the A account. If I WRITE from the B account, it works fine. How can I get it to use the B server all the time unless I manually select the A server?

Hello everyone, I just installed Thunderbird Beta (114.0b6 - 64 bit) out of curiosity.

When I import RSS Feed, all icons representing folders are gone unlike on Thunderbird Stable version.

Although Feed Subscription pop up window still show icon for each feed folder.

Is this normal on Thunderbird Beta?