Thunderbird-Hilfeforum

Why do I see this page with the heading of casalemedia.com when attempting to sign in first time to yahoo mail account with OAUTH2

Bob

I am receiving the following error message when I try to download messages from my Comcast.net account:

The RETR command did not succeed. Error retrieving a message. Mail server mail.comcast.net responded: Message 41395 expunged.

This just started happening yesterday, and I can no longer download any messages from the account. Comcast has no clue why this is happening.

I was being nagged to update Thunderbird so did so via download & install as instructed (there was a message 'we will guide you through the update'). That did not happen but I installed 102.2.2 Everything seemed fine except the message pane in lower half of screen is now blank even when I click on an email in the list above. Have tried 'repair' but that had no effect. This is irritating, as the only way I can read my remails is to right click on one and select 'reply' or 'forward' ... it then appears as a new reply and I can see it. But in the upper pane that email rema\ins in bold, ie, unread. I am still getting reminders to upgrade even though 'About Thunderbird' indicates I have the latest version. Hope you can help with this!

Hello Community Please help me to start again with Firefox from scratch. Last Month I downloaded Thunderbird email app and set up with a new email account using mailfence. Now I find that my mailfence email address was only a free trial and I have to pay to continue to use. I now wish to set up with my original free email with gmail. I did uninstall the Thunderbird app and then installed from fresh. Unfortunately it still has the mailfence email remembered in the Thunderbird App. How so I start again from scratch using my gmail account instead of the mailfence account that has now expired? Thank you in anticipation of you help.

I have made many attempts to move Thunderbird from my old Windows machine to my new one. The old machine was running Windows 8.1, the new one is Windows 11. I've exported, then imported using all the different ways listed but can't get all the data. I've had some success doing it one account at a time including my address book and accounts setup information and they are working properly but can't get the folder data for my accounts or any Local Folders for some reason. I don't want to mess up what I've been able to successfully migrate so I'm reluctant to doing a mass migration again. Is there a way I can migrate doing it one folder at a time without messing up the other ones?

I just upgraded to Mac's latest OS 14.0 (Sonoma.) Thunderbird will not load. When I run the application I get a beachball and an "application) is not responding" message. I have tried rebooting and all the "typical fixes.)

Is there an update coming? Something that I can delete to make Thunderbird work?

Hi there. I'm a non-developer but I've been using Thunderbird Beta for a while. I'm not enjoying the current updates (no drag and drop function to move messages between folders!) and would like revert to regular Thunderbird (currently 102.10). I use Backup Thunderbird but I don't think it will load into an older install of Thunderbird. Advice for a safe way to migrate to regular Thunderbird without losing data? Thank you!

Hello! I was wondering if you guys could help me get set up on Thunderbird. I'm having some trouble getting logged in with the "Set Up Your Existing Email Address" section. I'm certain I'm typing in the right login info but it says it is "Unable to login at server.

THIS IS A VERY SERIOUS PROBLEM

Dear Sirs,

I have been a satisfied Thunderbird user for more than ten years, I have made a large one-time donation and I also make a monthly donation.

Since I had my hip replaced ten days ago it is difficult for me to get to my office upstairs so yesterday I wanted to transfer some accounts to my notebook that I otherwise use in Thunderbird on my stationary work computer.

On some website I read instructions for copying a "profile" from a desktop computer (Windows 7 Pro 32 bit) to a laptop (Windows 10 Pro 64 bit). I don't know what I did wrong: all the desired accounts (four of them) appeared on the laptop but they all ask for passwords all the time and don't save or remember them.

Out of sheer stupidity I also updated the stationary computer to version 102.3.3 and also updated the version of the Mozilla browser. The end result is that now even on a stationary computer Thunderbird asks for passwords all the time and does not save them.

I also tested the transfer while entering passwords a few dozen times and somehow managed to forward one email from the archive on two accounts.

Today I tried to install an old version of Thunderbird (38 and/or 52) on a desktop computer from your website but it downloads version 102 every time.

We have our own e-mail server in the company and my colleague reset my password (just in case) and I entered the new/temporary password in the mail on my mobile phone (Blackberry) which after the change normally receives and sends e-mails. Blackberry of course worked normally all the time even with the old password.

PLEASE - PLEASE let me know the solution because I really do NOT WANT to use any other email app.

Best regards,

                            Janez

Hi,

Been using Tbird for forever.

I have a odd setup of accounts. A bunch of accounts that are each one email address. No problem.

And then one LOCAL folder for a bunch of personal email addresses (eg, xxx@mindspring and xxx@earthlink.net combined into one Tbird "account" -- and and a few more email addresses too). This setup has worked fine for years.

BUT, then I upgraded to V115.

All my history in Inbox, Sent, etc, etc. is LOST for Local.

Why? (Honestly, I don't care about THAT so much ... see next question).

How do I get that history BACK??? In those subfolders? If you need it, I can list all the subfolders I use (pretty good guess).

I have TWO profiles apparently. Not clear to me if the install chose the wrong one. Plus a profiles.ini file in the Thunderbird Library folder.

Under Crash Reports: I have an Install Time item for Sept 6 - probably when I installed V115. Useful??

Where do I start?

THANKS! I NEED HELP!!!

Joe

I have a list so long it won't fit here. I can only think to install back to an update 10 days ago. I can't find an option for that- and I am not a proffessional- just a simple user.

I have a MacAir, since installing the latest update, Thunderbird: stalls for so long and can't switch it off or access anything for hours sporadically, it won't save 'sent' emails sporadically, it sends emails full of garbage - numbers, green and black screens, and other illegable content. sporadically. A lot of problems happen the moment I put an image into the content. and then I can't undo it. I can't access the image to move it, to delete it, just stuck. the signature keeps including code. it now says 105% full. Since when did we have a quota? I didn't know how to fix it. So it's now blocking me receiving emails. so I archived, deleted mails and it shifted it. BUT I have never had to do this before and don't want to -I have a busness to run and need to keep records. I can't delete in the future. What is this stupid quota thing?

I can keep going with the problems I have. But I don't have copious amounts of weeks and months to now trouble shoot. So I thought I just take it back to a previous update -say 2 weeks ago before th eproblems started, and not update again until Thunderbird can function on the Mac.

Can anyone help me? I am scared to uninstall, as I don't want to lose my contacts again. (had previous problems with Thunderbird in the last few months) ...now this. and have no idea how to get help? I want to be loyal to thunderbird- but I can't function with it right now.

....anyone?

I had a huge problem with M Outlook. In addition it has locked me out of my Office 365 package and I'm not getting help or support. Luckily I had backup completed before the problem. I changed to Thunderbird (using pop3), which I find very good. The back up is approx 8 GB but with many duplicates which I need to clean up. When I click import it seems to limit the file size to 2 GB. How can I import this backup file into Thunderbird to enable me to access the emails, clean up the many many duplicates and reduce the size? I await help, Thanks in advance

Hello, I'm migrating from Outlook Express to Thunderbird 102, in Windows 8.1. I'd like to import my Address Book (.wab file) into TB 102. It seems a direct import is not possible (?). I have to convert my .wab file to a .csv file that TB can import. But doing so, I loose all the organization of my old address book (1500 contacts and tens of folders and sub-folders) ! How can I save the organization (folders) of my old address book in TB ? Tks in advance for your answers and solutions.

I have connected my wifes outlook acc. and my Gmail acc. without issue, one on each of the user profiles, but with the 3rd my Outlook acc, I keep getting the "Unable to log in at server..." error. The Name/email/password are all correct. I have tried connecting my 3rd email account (+New/Existing Mail Account) as the 2nd account on different profiles but I get the same error trying to connect my Outlook acc.. I have verified that Thunderbird is configured to accept cookies. Is there some issue with having 2 outlook accounts linked to the same instance of Thunderbird?? (I hope not!! - that would be a complete deal-breaker!) Is there anything else I can try? Many thanks

I want to talk with a Thunderbird agent for help. I'm not sure if this is the right way to communicate. Thank you for responding. I finally did get the help I needed when I returned home from travelling. A local business uses Thunderbird on a Mac like me. "Ionos", which hosts my website and web mail that goes to Thunderbird helped me on line to put in changes they require but that did not work for me. And I lost all my email except for the last week. Also mail wasn't coming into Thunderbird. It turns out my Avast had something to do with the muck up. It took 2 hrs. to solve the problem. My husband Uri Cogan passed on last Nov. He set me up with Thunderbird and took care of everything related to my computer. He was a volunteer helping here. Without him I am slowly learning what I can. I am finding out that most people don't really know anything outside their lane and any friend I asked was as clued out as I am.

The last Firefox upgrade did not bring the Firefox address book with it, all my contacts are lost. How could this happen and why, it stops me from using Firefox for emails and I am lost. Need a fast solution to something that should never happen.

[removed emails from public]

I tried to set up TB email using autocomplete, to load up my existing tiscali email account, but this would not work. So I got the latest IMAP setting from the Talktalk website (Talktalk bought out Tiscali years ago) and entered those manually. I keep getting a message from TB saying that the "incoming server already exists" but the emails just don't load. Also there seems to be an issue with my password, The password works for accessing my tiscali / talktalk webmail but not for setting up this account.

Talktalk are about to switch over their email settings, so the old tiscali settings that i currently access my email with go obsolete from 30/9/22, and yet the new talktalk settings given on Talktalk's website don't seem to work either

I am using a HP pc, running Windows 10.

Any suggestions, please? I wan't to back up my email. I've already contacted Talktalk because their new settings aren't working for me. They are looking into it and had advised me to back up my email. The first stage in this is getting it up and working on TB, then, I hope copying it to a hard drive. At present struggling to set up on TB, never mind the backing up! Please advise what to do.

After moving my thunderbird 104 profile to 115 supernova (including the profiles.ini file), I can see the full list of accounts and folders in supernova, but none of the emails are visible. I can receive and send new messages, but again - none of them are visible when I want to see them later in the inbox or sent folders. Moreover, the right-click mouse button does not work on the whole list of accounts/folders on the left side of the agent. What to do. I have 16Gb of emails and cannot use them.

I had to delete one of my email accounts (verizon.net) and now want to reinstall. When I attempt to add email account, I get a message "incoming server already exists"! The email account is, in fact, gone. Please help.