Thunderbird-Hilfeforum

Good afternoon I have 2 accounts in Thunderbird - a gmail and a Yahoo. Both were running great from the time I set up Thunderbird about 2 weeks ago until yesterday when the gmail account stopped sending and receiving. The Yahoo account is still fine. I have not received a message in Thunderbird in my gmail account since, although I have logged in on the web and confirmed that there are incoming messages in my account.

When I attempt to send a message from the gmail account I receive an error message - "Add Security Exception". If I click "View" nothing happens. If I click "Get Certificate" the section "Unknown Identity" changes to "No Information Available". However, when I cancelled the message I noticed a new error message appeared - "Send Error Message" and when I returned to the main Thunderbird screen I noticed a new tab appeared "Certificate for smtp.gmail.com".

As you can imagine, I seem to be getting nowhere with this and as I am only an intermediate user with computers I don't know where to go next. Subsequently, I sincerely hope that someone out there is able to help me. Any assistance would be very much appreciated.

The following are my Thunderbird settings for the gmail account :- Incoming Server Server type : IMAP Mail Server Server name : imap.gmail.com Port : 993 User name : [myname]@gmail.com Connection security : SSL/TLS Authentication method : OAuth2

Outgoing server Description : Google Mail Server name : smtp.gmail.com Port : 465 Connection security : SSL/TLS Authentication method : OAuth2 User name : [myname]@gmail.com

A copy of the error messages as well as the Certificate are attached.

I have a notification set so that I know when I've gotten new email. In the last month or so, AFTER I've closed Thunderbird, I still occasionally hear the notification that I've received new mail. How can that be when I've logged off and closed TB? What is causing this?

Thanks for any info/help.

The folder "popstate-1.dat" appeared under my email account below Inbox, Drafts, Sent, Archives, Junk and Trash. I have attached an image showing the folder located below Trash and above Local Folders.

Can it be deleted? Is it serving a purpose?

I recently deleted old messages from the various Local Folders folders.

Thank you.

Hi! I would like to use Thunderbird with an email account provided by my university. It uses the gmail web client and is provided through google workspace (I believe). The login process involves a redirect to the campus authentication page, with a DUO 2FA ping. Is there a way to add this account to Thunderbird? Programs like Gnome Online Accounts allow me to add this as a google account and then follow the usual process in a web browser window. However, when I try this on Thunderbird, I get as far as granting access through Google's system, but then the system exits with "Unable to log in at server. Probably wrong configuration, username or password." Is there a way to set this up correctly? It looks like it almost works.

Is there a solution to a space problem I encounter when printing a calendar in "Monthly Grid" format which includes an event "End Time" that I am unable to find a way to eliminate? I believe that in a previous TB calendar app, there was an option available for that time feature. Is there a work around to achieve my need for not including an End Time in the printout?. Thank you for your time, JMH

I maintain a "Favorites" folder view as those are the folders I use 95% of the time and I have a very large number of historical folders I need to keep around but don't need very often. Trouble is, when I create a new folder, the creation dialog doesn't offer the option to make the folder a favorite so that it disappears after creation. I have to switch to the "ALL folders" view and then right click on the new folder and check the "favorite" box and then go back to favorites view.

It would make life so much easier if there was a favorite checkbox on the creation dialog.

Thank you.

For the Inbox (main) window:

• Choosing File::Close does nothing.
• Typing Cmd-W flashes the title of the File menu but otherwise does nothing.
• The only way to close the window is to click its red close button (upper left).

Thunderbird 116.0, 115.10, 115.08 and earlier Mac OS 114.5 and earlier

For the past several years I have been dealing with Thunderbird occasionally freezing on me, with the window losing focus and the titlebar saying (Not Responding).

It appears to happen when TB is downloading email. If the emails are large (as some are) TB stops everything to deal with it. I have looked for where to change any settings to allow for process threading, since that was the promise of Windows waaaaay back in 1990. Not so, apparently with TB. Even if I'm in a separate window composing an email, it freezes. I wrote about this back in 2018...

https://support.mozilla.org/en-US/questions/1233121

I noticed that this only happens when downloading emails from one particular account, which I use for receiving project code error debug reports. The emails are typically around 150k or slightly less. Not so huge that it should take so long to pull down, but the debug info is in many, many nested tables and divs. Is it trying to render them, even though I don't have them open?

In any case, I set that account to no longer collect. Yet, every once in a while, it still collects. Do I need to remove the account from TB altogether? I would like to be able to have this account checked every 15 minutes like my other five email accounts, which don't cause me any heartache, but it's driving me mad, especially when a throng of those emails come in, like 50 at a time, and I am effectively prevented from doing anything in TB for up to five minutes. I suppose I could craft the emails to be smaller (it's my own code that is sending the debug reports) but the info in there is there on purpose.

Is there a setting I can change somewhere to break off the processing for the main window and the compose windows?

Hi - My company turned on some additional security settings for connecting to M365. Thunderbird Windows successfully provides the needed Entra ID, that is required in our M365 environment now for access by registered devices. The state of the device, as being registered in Entra ID, doesn't seem to be able to be passed via Mac Thunderbird but does for Windows Thunderbird?

This is the error - the fact that it shows the Device as unregistered is the key item - Thunderbird needs to be able to send the :

        You cannot access this right now
        Your sign-in was successful but does not meet the criteria to access this resource. For example, you 
        might be signing in from a browser, app, or location that is restricted by your admin.
        More details

        Error Code: 53003 
        Request Id: a2ae545e-6d4a-40e7-aed8-31e252422900 
        Correlation Id: 0200d612-710e-42ea-82c6-2aa415f3062f 
        Timestamp: 2024-06-06T14:09:39.975Z 
        App name: Thunderbird
        App id: 9e5f94bc-e8a4-4e73-b8be-63364c29d753
        IP address: 136.226.19.80
        Device identifier: Not available
        Device platform: macOS
        Device state: Unregistered

Is this something that can be addressed? I am really disrupted by not being able to manage my email through Thunderbird...

Bob - ramartin@mitre.org

I'm looking for a message filter function that will wait a specified period of time before performing what the rest of the filter does whatever it is tasked to do. For instance, I want to have an incoming message sit in the inbox until it moves to a local folder some time later. This would allow me to see it from a device that can't see local folders (like a mobile phone). I can't find anything in extensions. Any thoughts?

Currently notifications has the same app_id and the same window properties as the main one. It makes it impossible to assign any rules from my window manager to render notifications differently. For example, I'm using Sway and Arch, and I would love to show notification on the current desktop, but assign main thunderbird window to a particular desktop

I only wish to sort email only from known vs. unknown domain sources into different folders. Is there a method to filter messages from @AnyDomainName where the domain is NOT found in entries of my address book? Specifically, this method would ignore the Sender Name and only scrutinize the domain.

I often copy a link from web, then open Thunderbird to send that link. Thunderbird will not accept the 'paste' until I have gone back to the source, copied again and returned to the (now opened) Thunderbird. Annoying and inefficient! How can I get Thunderbird to allow 'paste' from my clipboard on the first try?

In Outlook you can forward an appointment that is not created by yourself to someone else. In Thunderbird this option seems not available, or is it? Adding attendees to an event that you did not create yourself does not work.

I ran into an error on my Windows 11 PC. If I add an attachment via the system menu called up by the right mouse button, the size of the attachment is displayed in terabits and cannot be sent :-)

Thunderbird. When I move an email it does not go to the new folder, it disappears. Ctrl-Z (in the same session, only) will bring the message back.

This is a serious and fundamental problem for an email reader. And there is no direct channel for getting help with such a fundamental problem.

The messages are not misfiled, they do indeed disappear. Thunderbird 115.11.1 (64-bit) on Windows 11 Pro 10.0.22631. OUTLOOK does not do this with the same mail accounts.

I have been successfully accessing my icloud account with thunderbird on Windows 10 for years and then on Tuesday (June 4th) it went weird. All I am left with is thunderbird's cached inbox e-mails. If I try to update the list of new e-mails, it just sits there with no errors reported. If I try to read some cached e-mails I can see the full text. (I am setup to always read plain text), but for some, I just get whitespace. I see "myname@icloud.com connected to imap.mail.me.com..." on the status line for most folders, but some just clear that status message.

Roy

Hi, I opened my email this morning and all was fine. Then I checked spam etc, and went back and my inbox is completely empty. I'm not tech savvy, so I have no idea how to fix this. Could anyone help please?