Thunderbird-Hilfeforum

I've been using Thunderbird for years and have never had this problem. Since the upgrade today, after I run Thunderbird once and close it I can no longer start it up again. I have to reboot or use Task Manager to kill it in order to run it. This is on Windows 11. Please help - not an acceptable workaround for long. Optionally, how do I downgrade to previous version? I should know better than allow automatic upgrades.

Adding a couple images below, when it has started successfully it shows as one of the Apps in Task Manager. When I close it, Thunderbird drops into the Background Processes but doesn't end. I have to kill it here in order to start it again.

Ever since the last "upgrade" which is terrible I get my emails in threads. Does anyone know how to get rid of the stupid threaded messages? I've tried everything. All I want is emails to be listed in the order I received them. I DO NOT WANT THREADS

Hi all

After upgrading to 115 (Linux amd64), messages are no longer marked as read when I delete them before they are marked as read (either automatically or manually). I have (and have had for many years) set "When I delete a message" to "Move it to this folder" -> Trash on (Name of my IMAP account). Before the upgrade, messages were moved to the Trash AND automatically marked as read when I deleted them. Now, they are moved to the selected Trash folder, but left unread, and the Trash folder gets displayed in bold, together with a number counting unread messages in it.

Is there a way to get the old behaviour back?

Thanks and best regards /m

I installed Thunderbird on Windows 11 and moved my old profile over from my old computer.

Everything is fine except that HTTP: links will not open. It recognizes them because the cursor changes when I hover over them, but clicking on the link results in nothing happening.

Chrome is my default browser.

I have followed all the suggestions here: https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working including checking that a default browser is set, using the config editor to check that network.protocol-handler.external-default preferences are set to true, and trying it in Troubleshoot mode.

Incidentally, mailto: links work just fine.

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show, so I know it is for the email account just removed. I re-add the email address and enter the email address and password and let it find the config itself. Click Done, and get the Mozilla Thunderbird Email wants to access your Google Account again, then click Allow and get the Authentication failure while connecting to server imap.gmail.com. message in the bottom left of my desktop. How can i get gmail to work again please.

When creating new account Thunderbird hangs on "Checking password..." When I click on "Configure manually" and then click on "Done", I get the message "Incoming server already exists". But, the account is not in "Account Settings". Additionally, it is not in "Outgoing Server". I had this email account before and removed it. Please help.

Since the big update I cannot read my messages in the message window without scrolling as I read each line. The message window is so small that I can only see about four lines of text at a time. I can't get the messages to open in a new window unless I click on them and choose "open in new window" even after setting them to open in a new window on their own.

The last update fixed the font on everything from being too big in spite of settings so now I can read a little more at a time. It's still very frustrating having to scroll constantly.

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, messages, address books and settings to a ZIP file." What happened to the ability to export just the address book separately to a csv file? Please help. Thank you.

On opening Tbird I have started getting a Google pop up asking me to sign in to Google to continue to Tbird. This is just annoying as I can access all my email accounts without signing in to Google. I just have to close the annoying pop up every time I open Tbird. How can I stop this happening?

I changed my Xfinity password on Xfinity website. Now I get error message on Thunderbird.saying my imap password is wrong. How can I change my imap and outgoing email passwords to match xfinity password.

I can't receive emails at any address from those in Thunderbird. I have several addresses, some in Gmail but not all. And in each of them I get this message: The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials. I am using version 115.5.2

I'm currently using Thunderbird 115.6.0 (64 Bit) in Win 10. There are a couple of old email accounts that I need to delete as they no longer exist, but although I can delete them using the Account Actions method under tools, they reappear next time I open Thunderbird.

I have looked through the older posts on this topic, but nothing there has helped. Any thoughts?

Many thanks,

Kelvin

I can't seem to be able to edit Address Book entries in TB 115.3.3.

I highlight the email to change and can't do anything with it

In fact the address book is no longer found under Tools.

Troubleshooting info below. (yes I'm running AVAST) The problem: I have 9 incoming accounts from different providers. Mostly thunderbird downloads them fine. However I find its sometimes necessary to right click and choose a particular account to get messages. On one of the accounts I've noticed it can take more than one try to get the emails.

I've read this https://support.mozilla.org/en-US/questions/1425745

Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. yes done that

Don't let your anti-virus software scan incoming and outgoing messages. Don't let your anti-virus software scan attachments. Don't let your anti-virus software intercept your secure connection to the server. Remove any add-ons your anti-virus software may have installed in Thunderbird.

So basically remove all virus protection???

 Application Basics

   Name: Thunderbird
   Version: 115.3.1
   Build ID: 20230928194049
   Distribution ID:

   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.3.1
   OS: Windows_NT 10.0 22621
   OS Theme:

   Launcher Process: Enabled
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 3
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 16.0 GB
   Disk Space Available: 87.2 GB

 Mail and News Accounts
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext

   account2:
     INCOMING: account2, , (pop3) mail.talktalk.net:995, SSL, passwordCleartext
     OUTGOING: , smtp.talktalk.net:587, alwaysSTARTTLS, passwordCleartext, true

   account6:
     INCOMING: account6, , (pop3) mail.talktalk.net:110, plain, passwordCleartext
     OUTGOING: , smtp.talktalk.net:587, alwaysSTARTTLS, passwordCleartext, true

   account12:
     INCOMING: account12, , (imap) imap.talktalk.net:143, alwaysSTARTTLS, passwordCleartext
     OUTGOING: , smtp.talktalk.net:587, alwaysSTARTTLS, passwordCleartext, true

   account14:
     INCOMING: account14, , (pop3) endeavour.servers.prgn.misp.co.uk:995, SSL, passwordCleartext
     OUTGOING: , endeavour.servers.prgn.misp.co.uk:465, SSL, passwordCleartext, true

   account15:
     INCOMING: account15, , (pop3) endeavour.servers.prgn.misp.co.uk:995, SSL, passwordCleartext
     OUTGOING: , endeavour.servers.prgn.misp.co.uk:465, SSL, passwordCleartext, true

   account17:
     INCOMING: account17, , (pop3) uk1001.siteground.eu:995, SSL, passwordCleartext
     OUTGOING: , uk1001.siteground.eu:465, SSL, passwordCleartext, true

   account18:
     INCOMING: account18, , (pop3) pop.mail.yahoo.com:995, SSL, OAuth2
     OUTGOING: , smtp.mail.yahoo.com:465, SSL, OAuth2, true

   account19:
     INCOMING: account19, , (pop3) pop.gmail.com:995, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

   account22:
     INCOMING: account22, , (pop3) endeavour.servers.prgn.misp.co.uk:995, SSL, passwordCleartext
     OUTGOING: , endeavour.servers.prgn.misp.co.uk:465, SSL, passwordCleartext, true

 Libraries

     Library
     Status
     Expected minimum version
     Version in use
     Path

     RNP (OpenPGP)
     OK
     0.17.0
     0.17.0+PR2073.MZLA.115.3.1
     C:\Program Files\Mozilla Thunderbird\rnp.dll

 Calendar Settings

   Home

     Name
     Value

     Name:
     Type: storage
     Disabled:
     Username:
     URI:
     Refresh Interval:
     Read-only:
     Suppress Alarms:
     Cache Enabled:
     iMIP Identity: id1
     iMIP Disabled:
     iMIP Account:
     Organiser Id:
     Force Email Scheduling:
     Popup Alarms Supported:
     Alarms on Invitation Supported:
     Max Alarms Per Event:
     Attachment Supported:
     Max Categories:
     Privacy State Supported:
     Priority Supported: true
     Event Supported:
     Task Supported:
     Local Time Supported:
     UTC/GMT Supported:
     Auto-Scheduling Supported:

 Crash Reports for the Last 3 Days

 Remote Processes

   Type: Count

     Extension: 1
     Isolated Web Content: 1
     GPU: 1

 Add-ons

     Name
     Type
     Version
     Enabled
     ID

       AddToMailinglist
       extension
       1.1
       true
       tb-addtomailinglists@tb.dev

       Amazon.co.uk
       extension
       1.1
       true
       amazon@search.mozilla.org

       Bing
       extension
       1.0
       true
       bing@search.mozilla.org

       Chambers (UK)
       extension
       1.0
       true
       chambers-en-GB@search.mozilla.org

       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org

       Google
       extension
       1.0
       true
       google@search.mozilla.org

       ImportExportTools NG
       extension
       14.0.0
       true
       ImportExportToolsNG@cleidigh.kokkini.net

       Wikipedia (en)
       extension
       1.0
       true
       wikipedia@search.mozilla.org

 Security Software

   Type: Name

     Antivirus: Avast Antivirus
     Antispyware:
     Firewall: Avast Antivirus

 Graphics

     Features
     Compositing: WebRender
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA)

EGL_VERSION: 1.5 (ANGLE 2.1.19735 git hash: 6784271c1c62) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 1 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce GTX 1050 Direct3D11 vs_5_0 ps_5_0, D3D11-27.21.14.5671)
     WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.19735 git hash: 6784271c1c62)
     WebGL 1 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA)

EGL_VERSION: 1.5 (ANGLE 2.1.19735 git hash: 6784271c1c62) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 2 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce GTX 1050 Direct3D11 vs_5_0 ps_5_0, D3D11-27.21.14.5671)
     WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19735 git hash: 6784271c1c62)
     WebGL 2 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
     WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
     Direct2D: true
     Target Frame Rate: 60
     DirectWrite: true (10.0.22621.2428)

     GPU #1
     Active: Yes
     Description: NVIDIA GeForce GTX 1050
     Vendor ID: 0x10de
     Device ID: 0x1c81
     Driver Version: 27.21.14.5671
     Driver Date: 9-30-2020
     Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1c83a5d7cffd7bff\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1c83a5d7cffd7bff\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1c83a5d7cffd7bff\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1c83a5d7cffd7bff\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1c83a5d7cffd7bff\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1c83a5d7cffd7bff\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1c83a5d7cffd7bff\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1c83a5d7cffd7bff\nvldumd.dll
     Subsys ID: 1c8110de
     RAM: 2048

     GPU #2
     Active: No
     RAM: 0

     Diagnostics
     AzureCanvasBackend: direct2d 1.1
     AzureCanvasBackend (UI Process): skia
     AzureContentBackend: skia
     AzureContentBackend (UI Process): skia
     AzureFallbackCanvasBackend (UI Process): skia
     CMSOutputProfile: 10180 bytes, too large
     Display0: 1920x1080@60Hz scales:1.000000|1.000000
     DisplayCount: 1
     HardwareStretching: both=0 window-only=0 full-screen-only=1 none=0 error=0
     SwapChainTearingSupport: Supported
     GPUProcessPid: 31664
     Window Device Pixel Ratios: 1
     ClearType Parameters: Gamma: 2.2 Pixel Structure: BGR ClearType Level: 100 Enhanced Contrast: 50
     WebGPU Default Adapter: [object Object]
     WebGPU Fallback Adapter: [object Object]

     Decision Log
     HW_COMPOSITING: available by default
     D3D11_COMPOSITING: available by default
     DIRECT2D: available by default
     D3D11_HW_ANGLE: available by default
     GPU_PROCESS: available by default
     WEBRENDER: available by default
     WEBRENDER_COMPOSITOR: available by default
     WEBRENDER_PARTIAL: available by default
     WEBRENDER_SHADER_CACHE: available by default
     WEBRENDER_OPTIMIZED_SHADERS: available by default
     WEBRENDER_ANGLE: available by default
     WEBRENDER_DCOMP_PRESENT: available by default
     WEBRENDER_SCISSORED_CACHE_CLEARS: available by default
     WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled in release or beta
     WINDOW_OCCLUSION: available by default
     VIDEO_OVERLAY: blocked by default: Blocklisted by gfxInfo
     HW_DECODED_VIDEO_ZERO_COPY: blocked by default: Blocklisted by gfxInfo
     VP8_HW_DECODE: available by default
     VP9_HW_DECODE: available by default
     REUSE_DECODER_DEVICE: available by default
     BACKDROP_FILTER: available by default
     CANVAS_RENDERER_THREAD: available by default
     ACCELERATED_CANVAS2D: disabled by default: Disabled by default

   Crash Guard Disabled Features

   Workarounds

   Failure Log

 Media

     Audio Backend: wasapi
     Max Channels: 2
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): NaNms (NaN)

     Output Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Speakers (Realtek(R) Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1462EC02&REV_1003\5&8e1e5fd&0&0001
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

       DELL S2419HN (NVIDIA High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10DE&DEV_0080&SUBSYS_10DE1C81&REV_1001\5&80732e2&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0

       DELL S2419HN (NVIDIA High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10DE&DEV_0080&SUBSYS_10DE1C81&REV_1001\5&80732e2&0&0001
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

     Input Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Microphone (HD Webcam C510)
       USB\VID_046D&PID_081D&MI_00\7&2a9fa30f&0&0000
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       1
       default: 48000, support: 48000 - 48000
       144 - 480

       Microphone (Realtek(R) Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1462EC02&REV_1003\5&8e1e5fd&0&0001
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

       Line In (Realtek(R) Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1462EC02&REV_1003\5&8e1e5fd&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0

       Stereo Mix (Realtek(R) Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1462EC02&REV_1003\5&8e1e5fd&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0

     Media Capabilities

     Enumerate database

 Environment Variables

   MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\john\AppData\Roaming\Thunderbird\Crash Reports
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\john\AppData\Roaming\Thunderbird\Profiles\gj3vyfv6.default\crashes\events
   MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\john\AppData\Roaming\Thunderbird\Pending Pings
   MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Mozilla Thunderbird\thunderbird.exe
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini

 Important Modified Preferences

   accessibility.lastLoadDate: 1541573900
   accessibility.typeaheadfind.flashBar: 0
   browser.cache.disk.amount_written: 291137
   browser.cache.disk.capacity: 1048576
   browser.cache.disk.filesystem_reported: 1
   browser.cache.disk.hashstats_reported: 1
   browser.cache.disk.smart_size_cached_value: 358400
   browser.cache.disk.smart_size.first_run: false
   browser.cache.disk.smart_size.use_old_max: false
   browser.search.region: GB
   dom.apps.reset-permissions: true
   extensions.lastAppVersion: 115.3.1
   font.internaluseonly.changed: true
   font.name.monospace.tr: Consolas
   font.name.monospace.x-baltic: Consolas
   font.name.monospace.x-central-euro: Consolas
   font.name.sans-serif.tr: Calibri
   font.name.sans-serif.x-baltic: Calibri
   font.name.sans-serif.x-central-euro: Calibri
   font.name.serif.tr: Cambria
   font.name.serif.x-baltic: Cambria
   font.name.serif.x-central-euro: Cambria
   font.size.fixed.el: 14
   font.size.fixed.tr: 14
   font.size.fixed.x-baltic: 14
   font.size.fixed.x-central-euro: 14
   font.size.fixed.x-cyrillic: 14
   font.size.fixed.x-unicode: 14
   font.size.fixed.x-western: 14
   font.size.variable.tr: 17
   font.size.variable.x-baltic: 17
   font.size.variable.x-central-euro: 17
   font.size.variable.x-western: 18
   gfx.crash-guard.d3d11layers.appVersion: 78.14.0
   gfx.crash-guard.d3d11layers.deviceID: 0x1c81
   gfx.crash-guard.d3d11layers.driverVersion: 27.21.14.5671
   gfx.crash-guard.d3d11layers.feature-d2d: true
   gfx.crash-guard.d3d11layers.feature-d3d11: true
   gfx.crash-guard.glcontext.appVersion: 45.8.0
   gfx.crash-guard.glcontext.deviceID: 0x0162
   gfx.crash-guard.glcontext.driverVersion: 10.18.10.4358
   gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true
   gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true
   gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false
   gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false
   gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true
   gfx.crash-guard.status.d3d11layers: 2
   gfx.crash-guard.status.glcontext: 2
   gfx.crash-guard.status.wmfvpxvideo: 2
   gfx.crash-guard.wmfvpxvideo.appVersion: 91.13.0
   gfx.crash-guard.wmfvpxvideo.deviceID: 0x1c81
   gfx.crash-guard.wmfvpxvideo.driverVersion: 27.21.14.5671
   gfx.direct3d.last_used_feature_level_idx: 0
   idle.lastDailyNotification: 1698040642
   layers.mlgpu.sanity-test-failed: false
   media.gmp.storage.version.observed: 1
   media.hardware-video-decoding.failed: false
   network.cookie.prefsMigrated: true
   network.predictor.cleaned-up: true
   network.trr.blocklist_cleanup_done: true
   places.database.lastMaintenance: 1698040643
   places.history.expiration.transient_current_max_pages: 112348
   plugin.importedState: true
   plugin.state.flash: 0
   plugin.state.npamazonmp3downloaderplugin: 0
   plugin.state.npctrl: 0
   plugin.state.npdeployjava: 0
   plugin.state.npfirefoxtracker: 0
   plugin.state.npgoogleupdate: 0
   plugin.state.npintelwebapiipt: 0
   plugin.state.npintelwebapiupdater: 0
   plugin.state.nppdf: 0
   plugin.state.nppicasa: 0
   plugin.state.npwlpg: 0
   privacy.purge_trackers.date_in_cookie_database: 0
   security.disable_button.openCertManager: false
   security.disable_button.openDeviceManager: false
   security.remote_settings.crlite_filters.checked: 1634965859
   security.remote_settings.intermediates.checked: 1634965859
   security.sandbox.content.tempDirSuffix: {65777b8d-c42a-4208-8c5a-3b6bf94d97dd}
   security.sandbox.plugin.tempDirSuffix: {0341df65-bcf5-43cd-8de5-dbaa759896fb}
   signon.importedFromSqlite: true
   storage.vacuum.last.index: 1
   storage.vacuum.last.places.sqlite: 1696170642
   ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

 Important Locked Preferences

 fission.autostart.session: true

 Places Database

 Accessibility

   Activated: false
   Prevent Accessibility: 0
   Accessible Handler Used:
   Accessibility Instantiator:

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.35
     4.35

     NSS
     3.90
     3.90

     NSSSMIME
     3.90
     3.90

     NSSSSL
     3.90
     3.90

     NSSUTIL
     3.90
     3.90

 Sandbox

   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1
   Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true
   GPU Process Sandbox Level: 1

 Startup Cache

   Disk Cache Path: C:\Users\john\AppData\Local\Thunderbird\Profiles\gj3vyfv6.default\startupCache\startupCache.8.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: true
   Wrote to Disk Cache: false

 Internationalisation & Localisation

     Application Settings
     Requested Locales: ["en-GB"]
     Available Locales: ["en-US","en-GB"]
     App Locales: ["en-GB","en-US"]
     Regional Preferences: ["en-GB"]
     Default Locale: "en-GB"

     Operating System
     System Locales: ["en-GB"]
     Regional Preferences: ["en-GB"]

 Remote Debugging (Chromium Protocol)

   Accepting Connections:
   URL:

 Printing

 Modified print settings

   print_printer: Mozilla Save to PDF
   print.more-settings.open: true
   print.printer_Canon_iP3600_series.print_margin_bottom: 0.590277791023254
   print.printer_Canon_iP3600_series.print_margin_left: 0.590277791023254
   print.printer_Canon_iP3600_series.print_margin_right: 0.590277791023254
   print.printer_Canon_iP3600_series.print_margin_top: 0.590277791023254
   print.printer_Canon_iP3600_series.print_scaling: 1
   print.printer_Canon_iP3600_series.print_shrink_to_fit: true
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_bgcolor: false
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_bgimages: false
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_colorspace:
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_command:
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_downloadfonts: false
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_duplex: -904865472
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_edge_bottom: 0
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_edge_left: 0
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_edge_right: 0
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_edge_top: 0
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_evenpages: true
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_footercenter:
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_footerleft: &PT
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_footerright: &D
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_headercenter:
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_headerleft: &T
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_headerright: &U
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_in_color: true
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_margin_bottom: 0.5
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_margin_left: 0.5
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_margin_right: 0.5
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_margin_top: 0.5
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_oddpages: true
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_orientation: 0
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_page_delay: 50
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_paper_data: 9
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_paper_height: 297.00
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_paper_name:
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_paper_size_type: 0
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_paper_size_unit: 1
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_paper_width: 210.00
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_plex_name:
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_resolution: 104666976
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_resolution_name:
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_reversed: false
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_scaling: 1.00
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_shrink_to_fit: false
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_to_file: false
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_unwriteable_margin_bottom: 0
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_unwriteable_margin_left: 0
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_unwriteable_margin_right: 0
   print.printer_HP_LaserJet_4050_Series_PCL_5.print_unwriteable_margin_top: 0
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_bgcolor: false
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_bgimages: false
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_colorspace:
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_command:
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_downloadfonts: false
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_duplex: -904865472
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_edge_bottom: 0
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_edge_left: 0
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_edge_right: 0
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_edge_top: 0
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_evenpages: true
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_footercenter:
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_footerleft: &PT
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_footerright: &D
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_headercenter:
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_headerleft: &T
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_headerright: &U
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_in_color: true
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_margin_bottom: 0.5
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_margin_left: 0.5
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_margin_right: 0.5
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_margin_top: 0.5
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_oddpages: true
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_orientation: 0
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_page_delay: 50
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_paper_data: 9
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_paper_height: 11.00
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_paper_name:
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_paper_size_type: 0
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_paper_size_unit: 1
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_paper_width: 8.50
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_plex_name:
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_resolution: 104666976
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_resolution_name:
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_reversed: false
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_scaling: 0.90
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_shrink_to_fit: false
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_to_file: false
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_unwriteable_margin_bottom: 0
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_unwriteable_margin_left: 0
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_unwriteable_margin_right: 0
   print.printer_HP_LaserJet_5200_Series_PCL_5.print_unwriteable_margin_top: 0
   print.printer_HP_Universal_Printing_PCL_6.print_bgcolor: false
   print.printer_HP_Universal_Printing_PCL_6.print_bgimages: false
   print.printer_HP_Universal_Printing_PCL_6.print_duplex: 0
   print.printer_HP_Universal_Printing_PCL_6.print_edge_bottom: 0
   print.printer_HP_Universal_Printing_PCL_6.print_edge_left: 0
   print.printer_HP_Universal_Printing_PCL_6.print_edge_right: 0
   print.printer_HP_Universal_Printing_PCL_6.print_edge_top: 0
   print.printer_HP_Universal_Printing_PCL_6.print_evenpages: true
   print.printer_HP_Universal_Printing_PCL_6.print_footercenter:
   print.printer_HP_Universal_Printing_PCL_6.print_footerleft:
   print.printer_HP_Universal_Printing_PCL_6.print_footerright:
   print.printer_HP_Universal_Printing_PCL_6.print_headercenter:
   print.printer_HP_Universal_Printing_PCL_6.print_headerleft:
   print.printer_HP_Universal_Printing_PCL_6.print_headerright:
   print.printer_HP_Universal_Printing_PCL_6.print_in_color: true
   print.printer_HP_Universal_Printing_PCL_6.print_margin_bottom: 0.5
   print.printer_HP_Universal_Printing_PCL_6.print_margin_left: 0.5
   print.printer_HP_Universal_Printing_PCL_6.print_margin_right: 0.5
   print.printer_HP_Universal_Printing_PCL_6.print_margin_top: 0.5
   print.printer_HP_Universal_Printing_PCL_6.print_oddpages: true
   print.printer_HP_Universal_Printing_PCL_6.print_orientation: 0
   print.printer_HP_Universal_Printing_PCL_6.print_page_delay: 50
   print.printer_HP_Universal_Printing_PCL_6.print_paper_data: 9
   print.printer_HP_Universal_Printing_PCL_6.print_paper_height: 296.968328873316
   print.printer_HP_Universal_Printing_PCL_6.print_paper_id: 9
   print.printer_HP_Universal_Printing_PCL_6.print_paper_name:
   print.printer_HP_Universal_Printing_PCL_6.print_paper_size_unit: 1
   print.printer_HP_Universal_Printing_PCL_6.print_paper_width: 209.97333017985
   print.printer_HP_Universal_Printing_PCL_6.print_resolution: 600
   print.printer_HP_Universal_Printing_PCL_6.print_reversed: false
   print.printer_HP_Universal_Printing_PCL_6.print_scaling: 1
   print.printer_HP_Universal_Printing_PCL_6.print_shrink_to_fit: true
   print.printer_HP_Universal_Printing_PCL_6.print_to_file: false
   print.printer_HP_Universal_Printing_PCL_6.print_unwriteable_margin_bottom: 17
   print.printer_HP_Universal_Printing_PCL_6.print_unwriteable_margin_left: 17
   print.printer_HP_Universal_Printing_PCL_6.print_unwriteable_margin_right: 17
   print.printer_HP_Universal_Printing_PCL_6.print_unwriteable_margin_top: 17
   print.printer_iPrint.print_bgcolor: false
   print.printer_iPrint.print_bgimages: false
   print.printer_iPrint.print_colorspace:
   print.printer_iPrint.print_command:
   print.printer_iPrint.print_downloadfonts: false
   print.printer_iPrint.print_duplex: 0
   print.printer_iPrint.print_edge_bottom: 0
   print.printer_iPrint.print_edge_left: 0
   print.printer_iPrint.print_edge_right: 0
   print.printer_iPrint.print_edge_top: 0
   print.printer_iPrint.print_evenpages: true
   print.printer_iPrint.print_footercenter:
   print.printer_iPrint.print_footerleft: &PT
   print.printer_iPrint.print_footerright: &D
   print.printer_iPrint.print_headercenter:
   print.printer_iPrint.print_headerleft: &T
   print.printer_iPrint.print_headerright: &U
   print.printer_iPrint.print_in_color: true
   print.printer_iPrint.print_margin_bottom: 0.5
   print.printer_iPrint.print_margin_left: 0.5
   print.printer_iPrint.print_margin_right: 0.5
   print.printer_iPrint.print_margin_top: 0.5
   print.printer_iPrint.print_oddpages: true
   print.printer_iPrint.print_orientation: 0
   print.printer_iPrint.print_page_delay: 50
   print.printer_iPrint.print_paper_data: 9
   print.printer_iPrint.print_paper_height: 296.926
   print.printer_iPrint.print_paper_id: 9
   print.printer_iPrint.print_paper_name:
   print.printer_iPrint.print_paper_size_type: 0
   print.printer_iPrint.print_paper_size_unit: 1
   print.printer_iPrint.print_paper_width: 209.973
   print.printer_iPrint.print_plex_name:
   print.printer_iPrint.print_resolution: 300
   print.printer_iPrint.print_resolution_name:
   print.printer_iPrint.print_reversed: false
   print.printer_iPrint.print_scaling: 1
   print.printer_iPrint.print_shrink_to_fit: true
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I have thunderbrird on both my laptop and computer, i got home, and did my normal, and on my computer it come up with Authentication Failed, its only doing it on the computer, but no the laptop, i have version 115.4.1, on both, but howcome it only doing it on the computer not the laptop? should i re-install on the computer?? or is their another way to fix this problem?

There is an email account profile on my Thunderbird email program and I simply cannot get rid of it. I have tried everything including running the program as an administrator and nothing works. None of the instructions to remove an email account anywhere on this forum works. When I go into the account settings, there absolutely no selection for me to remove a particular email account/profile from Thunderbird. I have removed Thunderbird, wiped out all traces and profiles for Thunderbird, reinstalled Thunderbird and this particular account keeps coming back. I bought a new computer, installed Thunderbird on that, and this particular email account suddenly appears on the new installation on a new computer. I can't get rid of it. I brought both computers to a technician and they scanned for viruses, trojans, etc., etc., etc., and there is nothing there, but this email address account keeps coming back on any computer I have installed Thunderbird, including new computers that are new out of the box. The email account I want to remove is clogged with spam and tying up my internet connection and the ISP (Charter Communications) will not help me by eliminating this particular email account. I have followed multiple instructions I have found on this forum about how to remove an unwanted email account from Thunderbird and not a single one works because the selection to do this does not exist in Thunderbird. All I get is asked for a password for the email address that the ISP says doesn't exist, but it is being flooded with hundreds of thousands of emails that get sent to this email address in my Thunderbird program. Every time I run Thunderbird, it locks into this particular account and downloads emails until my hard drive is full and crashes. Is there a way to get rid of this email account on Thunderbird or do I just remove the whole program from my computer and use something else?

I get this message when I try to get to the window to enter my password: 400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

Your instructions for unthreading do not work. The commands you suggest do not appear in my "View" folder. And I do not want to unthreads many dozens of folders manually.

Please provide guidance on how to fix this, or I will have to abandon Thunderbird (which I have used loyally for many years) or work via the Gmail platform (ugh).

Mike