Hi my email address (all services) has been migrated to a new company so I've got a new server name and new imap and smtp port numbers all of which has been duly filled i… (Lesen Sie mehr)
Hi my email address (all services) has been migrated to a new company so I've got a new server name and new imap and smtp port numbers all of which has been duly filled in in the correct boxes (as far as I know).
The new server name is mail.mail.coop the old one is smtp.iomartcloud.com.
Everything seems to be working ok, ie. there's the new account listed in the left-hand window with all the folders and subfolders and all the emails in the correct places, all working fine inc. send and receive.
The old iomartcloud account is still there just above it with all the folders etc. but no send and receive because the service has now been closed by the server company (all my emails have been transferred to the new server.
If I go to my webmail page also all is ok inc. send and receive.
I have set the new mail.mail.coop as the default and I've been trying to find out how to delete the iomartcloud one.
The problems I have are two:
1. I can't seem to find any way to delete the iomartcloud account from thunderbird.
2. Whenever I close and restart thunderbird it's forgotten the mail.mail.coop account/identity. I have to go to new account > existing email (my email address hasn't changed) and put in name, password etc. It all works fine again but next time I close thunderbird......
I know the server is ok and I know the passwords, port numbers, server addresses, etc. are ok because it all works fine each time I create the new account (for the 50th time!), so there's some other problem I haven't yet identified. I've searched on this forum and elsewhere, and hunted all around the settings menus but to no avail.
I wonder could the two things be connected? If I could delete the old account maybe it would solve the other problem. Note that both the email address, name and password are the same for both accounts, only the server address is different (and the port nubers maybe as well).
And could the second problem be to do with the security settings of my browser or os? (brave browser, linux zorin os).
Sorry rather a long post!
Hope someone can help me!
Justin