Thunderbird-Hilfeforum

Thunderbird keeps asking for my password and password manager doesn't remember it. Each time I try to look at or respond to messages, it asks for my password --- I check the password manager box to remember it but it doesn't.

Should I delete thunderbird and then install a 2020 version where this was not a problem or is there a way to solve the problem with the latest current version

Peace, Alan

Alan Taplow [removed address, email and phone# from public support forum]

Hello,

I regularly move my emails to local folders. Today, after updating to version 115.6.1, hundreds of emails in one particular folder appear completely blank, without subject, correspondents, or content (see picture). The rest of them are fine.

How can I restore the content of those emails?

Or maybe it's just a bug and they're not "real" emails. How do I know for sure?

Cheers!

Open thunderbird up and want to print an email. Most of the time the printer is the default. Once I print and then go to the next email to print, the default printer is gone and the only option is save to PDF. I can close thunderbird and reopen it and seems to alleviate the issue for a few times then back save to PDF only. Strange issue. I have reinstalled thunderbird a few times. All other programs on the pc I print from always use the defaut printer.

After clicking the Thunderbird to enter my email the whole system goes through connecte3d to uepat624@gmail.com then up comes a message from Thunderbird indicating "you may have too many cached connections use IMAP Advanced Settings to reduce cached connections" Then things continue on for probably 5 to 10 mins. sending login info, looking up IMAP, checking mail server capabilities, looking for folders, sending login, opening folder box, downloading

Eventually email inbox and messages come up. I can send, receive and send mass mailings but when you read a message and want to go back to the inbox you have to scroll all the little boxes at the top of the screen back to the one that says "inbox".

I need someone to remove the cached connections. Pat Blackburn

I tried to update Mozilla Thunderbird to 115.5.0. Now I can not receive emails on my computer. The message I received said, Error: Platform version 115.4.0 is not compatible with version 115.5.0. How do I "return" to 115.4.0 so I can have access to emails on my computer? I can receive emails on my cell phone. Thank you.

When I try to add a link by using Ctrl + K, the email draft essentially crashes. If I click on the email that I was writing, it dings/chimes. The email that was in progress is gone. It cannot be changed, does (did) not save as a draft, and cannot be closed.

Other aspects of Thunderbird continue to work, and I can write a new email. However, to get rid of the email that was in progress, I need to shut down the app. Restarting the computer does not get rid of the problem.

Any thoughts or suggestions?

Every few days, the index pane of some folder gets corrupted. Repair (right-click, Properties, Repair Folder) fixes it. Then a few days later this repeats, with a different folder. I have three IMAP accounts and this occurs on more than one of them.

Any suggestion for finding and fixing the underlying problem?

Hello, as soon as TB Thunderbird was auto updated to the new version 115.4.1 (64-bit) 2 weeks ago, it keeps freezing randomly but often for several seconds when you click inbox folders from Any Emails I have: Private, Outlook, Yahoo, or Google.

It does also freeze randomly while I write emails or I check other folders. It take so much longer to deal with emails all together.

It tends to do it if the program has been opened recently but also in the midle of the day or while writing emails, for no reasons.

The previous version was also slower but was at least manageable.

What is going on? Any hints or different solutions are appreciated. Best Regards, Chris

New installation of Thunderbird on WIndows11 - cannot send mail - get the follwoing error message: "outgoing server smptgo.lanlime.com failed. The server may be unavailable or is refusing connections. Please verify that your outgoing server SMTP setttings are correct." WHERE DO I LOOK TO FIND THESE SETTINGS///

I'm using Thunderbird with my hotmail account and have never had a problem before yesterday. Now I get this error message. "Unable to write the email to the mailbox. Make sure the file system allows you write priviledges." Can anyone advise on this? Temporary email is accounts@gardendesignernorthdevon.co.uk

Hello, Unfortunately after last updating to supernova Thunderbird very often freezes/crashes (several times a day). Is there any solution to this problem. I'm using version 115.4.2 (64bit) on Windows 11. This happens in several work stations.

Best regards Baron Paweł

Since updating to 115.4.1 under Windows 11 (fully updated), Thunderbird regularly (about every 24-48 hours) freezes up and needs to be shut down with Task Manager. What's up??

When composing an email and attempting to select an address from the 3 email accounts I use in Thunderbird, I am having difficulty selecting the email address I want to use. I'm clicking on an email address that opens Thunderbird in a compose window when this happens. It is a new issue but has been present a couple of weeks at least.

Been using Thunderbird for years, seldom have problems. But starting to see the software frequently hanging in the last week or two. Most often, things will be fine, and I'll go to bed. When I wake up, the software is hanging, no messages have been downloaded for hours, the cursor is a small blue spinning circle, and the program is not responding. I have to force-quit with task manager, start it up again, then it runs fine for several hours, before doing the same thing again. Just now, I found it hung again, without having to go to bed first.

I have no way of knowing if any email is being lost during this time or not, but I have no reason to think it is. The problem is not anything major (force quit, then reload is not a horrible inconvenience), but I'd like to avoid the problem.

Only recent change is I created a new gmail account because one place I like to receive emails from seems to be having problems with my own domains' emails, but they don't work with the gmail account either ... go figure. The new gmail account seems to have no problems sending or receiving emails for the most part, but since this problem started happening within the last couple of weeks, and I added the new email in the last couple of weeks, could be connected.

Hello,

I am using Thunderbird 115.4.2 (64-bit) on Win10. Some of my emails have those subjects are not readable as image attached. They are supposed to be chinese charaters. In " View Source" choice, they're displaying correctly. But I tried " repair text encoding" didn't work.

And in my Font Advanced setting, it's searchable that there's encoding. But I cannot see it in my interface. If someone could share how it can be fixed?

Thanks.

Cannot send or reply to emails. Can receive them fine. Alert message says "An error occurred while sending mail. The mail server responded >jlheiman@charter.net< sender rejected. Check account address settings and try again." Account settings are correct. What do I do?