Thunderbird-Hilfeforum

I have two email accounts on my website that is hosted by Hostpapa. Years ago I successfully set up email for both accounts in Thunderbird. Recently (probably after an upgrade) one of the accounts stopped working and I get a timed out message when fetching email messages. After checking the server settings and password were correct the problem was not fixed, so I deleted the account and tried to re-add it in Thunderbird. The incoming and outgoing server settings are correct as is the password. I know the password is correct because I can successfully login to the account using webmail. I received the following error message on the "Setup your Existing Email Address" page. The message appears above the "Checking Password" button.

"Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsiMsgAccountManager.createIncomingServer]

The password on the account is 16 characters long and contains the following special characters: "!#"

I am using Thunderbird version 115.11.1 (64-bit) - on the esr channel

Can anyone help?

I noticed yesterday with version 115.4.2 32-bit (I just updated now) that an e-mail, part of a correspondence, would not load. Actually it did load but it seems to have permanently replaced the original message with a completely different e-mail from a different sender. But the From and the Subject lines pertained to the e-mail that was supposed to be there. The replacement message, if it matters, is an e-transfer notification, again, from a completely different sender.

I noticed then that a few other e-mails show only code data in the body. This is loading from a Gmail account which appears to be intact when I log in there directly.

I was also concerned when I first went to open Thunderbird from the taskbar, that a Win 10 pop-up appeared as I hovered over to click the icon, showing "recent" e-mails from all different dates, most of them well in the past and certainly not accessed recently. This has me concerned about a security breach.

PS: When I tried to remove the "recent" e-mails pop-up menu I accidentally deleted the taskbar shortcut and now can't get it back. Well, I can but the TBird icon won't reload and it just shows up as a blank icon.

Hi! I would like to use Thunderbird with an email account provided by my university. It uses the gmail web client and is provided through google workspace (I believe). The login process involves a redirect to the campus authentication page, with a DUO 2FA ping. Is there a way to add this account to Thunderbird? Programs like Gnome Online Accounts allow me to add this as a google account and then follow the usual process in a web browser window. However, when I try this on Thunderbird, I get as far as granting access through Google's system, but then the system exits with "Unable to log in at server. Probably wrong configuration, username or password." Is there a way to set this up correctly? It looks like it almost works.

In new Windows 11 I created a Folder named General. In there I placed non urgent received e. mails. Now I cannot find it. It used to be in the small window left hand side where folders such as Bin, Scams, Sent are. (Been through also Application Basics where my profile is.) Thanks for any help.

Since Tuesday last the format of my email system has changed (and which I find terrible) but the fundamental problem is I'm unable to receive or send emails. Can someone help me with this . Settings may be incorrect. Telstra's so called experts have been unable to help

Hi all. I cannot seem to add my school email to Thunderbird. I love the platform so it would be great if I could figure this out.

My email address ends in @hws.edu. It seems to be run through Microsoft, but the 2 factor authentication takes you to their own https://sso.hws.edu/...

I have tried adding, just the email (and it says that the configuration isn't recognized by Mozilla's ISP), and then also just putting in the password (where it says, authentication failed either the entered credentials are incorrect or a separate username is required for logging in. This username is usually your Windows domain login or without the domain.) I don't know what\how the "Your login ex: YOURDOMAIN\yourusername" works.

I have no idea how to do manual configuration but would be willing to try. 

Any help would be appreciated

First of all, I would like to thank you for allowing me to receive e-mail through your organization for quite a few years now. Up until about 3 days ago, there has never been any problems with it. Why is it, that I have NOT been able to receive my e-mails FOR THE PAST SEVERAL DAYS NOW? The last thing you sent me was a notice that there was some sort of faulty access by someone to my e-mail account and that I would have to change my password. I HAVE MADE SEVERAL ATTEMPTS TO DO THIS, BUT EVIDENTLY, MY ATTEMPTS HAVE FAILED. Could you please help me now to accomplish this? Dave Beard([edited] @netzero.net) 6-6-24 @ 0842 pdst p.s. or you could call me(please NO texting as I do NOT know how to do this) mu tel. # is [removed phone# from support forum]

Thunderbird has for the past few days begun giving me this error message every time I lick into your program. "Login to server imap.gmail.com with username rg.mccormick43@gmail.com failed". I am also recieving this message for aol.com.

Interestingly, gmail messages continue to come into the program but I cannot send any messages. Unless this is fixed quickly I will drop your program and go back to using google, which I hate, for my email program.

Win10/64-22H2 New installation of TB.

Attempting to create an email account in Set-up Your Existing Email Address. After entering the email information and clicking "Continue" the IMAP data popup showed correct information with the "Configuration found at email provider". Clicking "Done" causes a loop on "Checking password". Attempting to "Configure Manually" and Clicking on "Done" gives me an "Incoming server already exists." message.

The only option I have is to cancel the configuration and start over. I have done this several times.

Issue 1385895: Checking Password loop Issue 1380451: Incoming server already exists message

What did I change?: When typing a TB email, the sentence only types half the width of the page and wraps to the next line. Would look something like this: Isn't it great to be able to utilize the community to be able to resolve this issue I am having. I certainly hope it's a simple setting.

All contacts - email addresses- have disappeared - perhaps the compact request I received a day or 2 ago could have caused this??? Jerry Erickson jerry.erickson@midstatesd.net

I can receive mails - but not send mails An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Service unavailable. Client host 80.208.65.43 rejected for spamming issues. Client Address 80.208.65.43 block for spam incident; http://www.spamhaus.org/query/bl?ip=80.208.65.43 Service unavailable. Client host 80.208.65.43 rejected for spamming issues. Client Address 80.208.65.43 block for spam incident; http://www.spamhaus.org/query/bl?ip=80.208.65.43.