All subfolders disappeared

All of the sudden my subfolders under Sent disappeared and even the Sent folder disappeared. Plus TB keeps asking me for my password which is a long series of letters, ie… (Lesen Sie mehr)

All of the sudden my subfolders under Sent disappeared and even the Sent folder disappeared. Plus TB keeps asking me for my password which is a long series of letters, ie. security key. Please help. There was very important info in those folders and I'm feeling kind of desparate. I uninstalled TB and reinstalled. Not fixed at all. Thank you.

Gefragt von deannie.scott vor 31 Minuten

Sub folders have all disappeared in my email box

After Thunderbird asked me to download a new version & I donated money, all my subfolders to the left have disappeared. ALL my information stored/ emails placed in t… (Lesen Sie mehr)

After Thunderbird asked me to download a new version & I donated money, all my subfolders to the left have disappeared. ALL my information stored/ emails placed in the subfolders are gone. I have sent several requests asking for HELP. This has been so frustrating I do not want to recommend anyone to use Thunderbird. This has nev er happened to me before and I cannot seem to receive an easy solution a t my end. All folders & emails dumbed into folders are gone???? I need HELP Please.....

I have have been unemployed at the time but still donated $$ to support as often as I can and this has happened which has been a nightmare.

Mary B [removed phone# from public support forum]

Gefragt von mbasmaji vor 5 Monaten

Letzte Antwort von deannie.scott vor 34 Minuten

  • Gelöst

Failed to check for updates - Thunderbird 115.11.2 (64bit)

When going from Help on menu to check for updates receive the error message - Failed to check for updates. Running on Windows 10 with NAV - problem is recent in origin … (Lesen Sie mehr)

When going from Help on menu to check for updates receive the error message - Failed to check for updates.

Running on Windows 10 with NAV - problem is recent in origin but I can't be exact as it's not my regular PC.

So far I've manually updated Thunderbird from 115.11.1 to 115.11.2 (64bit)by downloading from Mozilla website, rebooted from cold several times, and applied the fix from Norton:" https://community.norton.com/en/forums/auto-update-norton-360-v2449067835-now-causes-security-exception-thunderbird " in case it was related. It appears to be unrelated because on my regular PC the NAV update occurred necessitating the fix to the security exception error but don't have the checking for updates error.

thanks

Gefragt von mike741 vor 1 Woche

Beantwortet von mike741 vor 1 Stunde

Thunderbird cannot read recovered emails in Outlook Inbox

While managing my Thunderbird Inbox, I inadvertantly transferred a chunk of Inbox messages received from my MS Office365 Outlook account into the trash. I went into Out… (Lesen Sie mehr)

While managing my Thunderbird Inbox, I inadvertantly transferred a chunk of Inbox messages received from my MS Office365 Outlook account into the trash. I went into Outlook on the WebApp and discovered that all of the inadvertantly deleted emails were found under recover deleted emails. So within Outlook I recovered all mails into the Inbox. So far, so good.

Now I have all the mails listed in the Inbox on Outlook. But when I open Thunderbird again, the recovered mails do not show up. It seems that Thunderbird does not fully synchronize the folder and the recovered emails are not downloaded. Instead, all mails are once again removed from the Outlook Inbox. The previously recovered mails disappear again from the inbox of OWA and I have to recover them all again.

I have already tried several fixes. Within Outlook, I created a new folder and moved the recovered Inbox mails to that folder. This was done in the hope that this folder will then sync properly with Thunderbird. Unfortunately no. The folder does not sync and as soon as Thunderbird is closed again, all mails are deleted again from the new folder on OWA.

I also deleted the Outlook account (including all stored data) and recreated the account in Thunderbird. Unfortunately, the same thing happens again. The recovered mails are not displayed in Thunderbird and after closing the program, the mails are deleted again in OWA and I have to recover them again. Finally I went so far as to uninstall Thunderbird completely from my computer and reinstalled the software. That did not fix the problem either.

I will also provide another observation: in the past when I have recovered individual emails the same behavior has occurred. Seems that when Outlook or Exchange places a deleted email into the recovery queue, there is a change in its identify such that TB now views it as a deleted message.

Any suggestions on how this can be fixed?

Best regards

Gefragt von Matthew Kostura vor 2 Tagen

Letzte Antwort von Matthew Kostura vor 4 Stunden

Unable to connect to bellsouth.net emails.

Upgraded to the newest version of Thunderbird, 115.11.1 (64-bit) and now I can not get into my emails on bellsouth.net. . Error message "Sending of password for user xyz1… (Lesen Sie mehr)

Upgraded to the newest version of Thunderbird, 115.11.1 (64-bit) and now I can not get into my emails on bellsouth.net. . Error message "Sending of password for user xyz123@bellsouth.net did not succeed. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later." I keep trying but same error for two days now. I can get my email on the web (Yahoo mail) ok. I double checked the setting and everything is good and migrated to the new version ok.

Gefragt von cad4703 vor 5 Stunden

  • Gelöst

Old Emails still stored locally, but not available

I had trouble updating my email accounts due to an issue with the profile update. The solution for me was to delete the 42 copies of the profile and basically start over.… (Lesen Sie mehr)

I had trouble updating my email accounts due to an issue with the profile update. The solution for me was to delete the 42 copies of the profile and basically start over. Now I need access to some of the folders where emails were locally stored. I know where on the computer fined the folders/files of the old emails. How do I import them into my current TB profile?

Gefragt von david827 vor 12 Stunden

Beantwortet von david vor 6 Stunden

preview appears, email not there

I see a preview of new emails that fades after a minute or so. I just saw such a preview, it faded, but when I opened Thunderbird, there is no new email in inbox. How … (Lesen Sie mehr)

I see a preview of new emails that fades after a minute or so. I just saw such a preview, it faded, but when I opened Thunderbird, there is no new email in inbox.

How can I find it?

Also, is there a way to change frequency of retrieving new emails? To create an account for this, I had to get a 6 digit code...it took 4 minutes to appear.

Gefragt von joseph.warner vor 5 Stunden

Email password issues with Verizon

I used the same password I have been using for a long time with my Verizon account and now I get this message: Sending of password for user k.machv@verizon.net did not su… (Lesen Sie mehr)

I used the same password I have been using for a long time with my Verizon account and now I get this message: Sending of password for user k.machv@verizon.net did not succeed. Mail server pop.verizon.net responded: [SYS/TEMP] Server error - Please try again later. I can open and download my email messages via AOL but it will not recognize my password to allow me to download my messages to Thunderbird.

Gefragt von k.machv vor 6 Stunden

  • Gelöst

No Oauth2 option found in setttings

While using Thunderbird, it mysteriously stopped connecting to Yahoo Mail. This happens every few years and I think it's related to Oauth2 credentials. I generated a ne… (Lesen Sie mehr)

While using Thunderbird, it mysteriously stopped connecting to Yahoo Mail. This happens every few years and I think it's related to Oauth2 credentials.

I generated a new secure mail key and copied it into Thunderbird but that didn't work. So then I checked online, and one of the steps in the Thunderbird instructions is: "Select 'Server Settings' for mail account; Set incoming server 'Authentication Method' to 'Oauth2'; Click on 'OK' ". But Oauth2 isn't one of the options. The choices are normal password, encrypted password, Kerberos/GSSAPI, and NTLM.


I'm using POP. Tbird version 115.11.1.

Gefragt von jeddolnick vor 6 Stunden

Beantwortet von jeddolnick vor 6 Stunden

Lost my open tabs again...

I like to keep a few email 'open' tabs available so I can remind myself of important tasks. It seems that the tabs all get discarded when there is an update. How can I ke… (Lesen Sie mehr)

I like to keep a few email 'open' tabs available so I can remind myself of important tasks. It seems that the tabs all get discarded when there is an update. How can I keep them from being deleted by an update?

Gefragt von eyeart vor 11 Stunden

Letzte Antwort von sfhowes vor 6 Stunden

Hotmail stopped working

A while ago my long-time hotmail account stopped working on two computer with windows 10 and one with windows 11. Last night, I looked up an article that said I have to… (Lesen Sie mehr)

A while ago my long-time hotmail account stopped working on two computer with windows 10 and one with windows 11. Last night, I looked up an article that said I have to use Oauth2 instead of normal pw. I made that change on the windows 11 machine and a popup occurred that wanted the number from the google authenticator on my phone. I gave it that and it checks mail now just fine.

This morning I went to one of the Windows 10 machines and did exactly the same. I tried some different server names online and tried some, but after a while I started getting a little window that asked my email address and pw. I put my hotmail address in and got this message:

Microsoft Accounts or personal email addresses don’t work here. Make sure you enter your work or school account (e.g. user@contoso.com). If you want to reset a Microsoft Account password, click here.

Now this is the very same hotmail email that worked on windows 11 with the same server settings last night. It still works.

Now, on the windows 10 machine with those same settings, I get the blank extra window. The extra window appears, does not populate, and disappeared.

It is: https://login.microsoftonline.com/common/oauth2/v2.0/authorize?response_type=code&client_id=9e5f94bc-e8a4-4e73-b8be-63364c29d753&redirect_uri=https%3A%2F%2Flocalhost&scope=https%3A%2F%2Foutlook.office365.com%2FIMAP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FPOP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FSMTP.Send+offline_access&login_hint=redacted@hotmail.com

I had no opportunity to do what worked on the windows 11 machine just last night. I cannot check mail on hotmail on this windows 10 pc. I took all the updates available to Thunderbird and firefox. TB is 115.11.1

I'm stopped. Why would it work on one pc and not another? Oauth2 on the windows 11 asked for authenticator. On the windows 10 it never asks.

Gefragt von Steevo vor 2 Wochen

Letzte Antwort von Steevo vor 6 Stunden

Thunderbird crashed...have used for 20 years...HELP!

Thunderbird crashed two days ago. I was with Time Warner Cable, now Spectrum. They said everything was fine on their end. What to do? Thank you! Margie Lassmann Cell:… (Lesen Sie mehr)

Thunderbird crashed two days ago. I was with Time Warner Cable, now Spectrum. They said everything was fine on their end. What to do? Thank you! Margie Lassmann Cell: [removed phone# from public support forum]

Gefragt von mlassmann vor 13 Stunden

Letzte Antwort von Googlethunderbird vor 10 Stunden

Thunderbird Unified Folders Will Not Appear - 115.11.1 (32-bit)

Hello, I updated to 115.11.1 (32-bit) and unified folders will not appear and the option will not stay checked. I have exhausted my options. I previously had 64-bit with… (Lesen Sie mehr)

Hello,

I updated to 115.11.1 (32-bit) and unified folders will not appear and the option will not stay checked. I have exhausted my options. I previously had 64-bit with same issue so I deleted and installed 32-bit as some said this would help the issue ( I'm on 64-bit windows 10 OS).

I've tried deleting smart mailboxes, virtualfolder and jsontreefolder

nothing is working, I am at wits end. Please help!

Gefragt von livernois3 vor 6 Tagen

Letzte Antwort von livernois3 vor 10 Stunden

  • Gelöst

Logging in with second Gmail in TB

When attempting to add a second email address to Thunderbird, I get the same error message every time. I have tried updating TB and restarting my computer, here are the s… (Lesen Sie mehr)

When attempting to add a second email address to Thunderbird, I get the same error message every time. I have tried updating TB and restarting my computer, here are the steps I follow, please let me know if I should include any diagnostic logs/how to get them as well.

Please note that I already have an account set up that actively works, both sending and receiving gmail. Settings > Account Settings > Account Actions > Add Mail Account Enter my full name, and email address, but leave the password field blank according to other advice on this forum, although I have also tried with entering the address. Press Continue, receive the "Configuration found in Mozilla ISP database." message. Select IMAP > Done. See a google sign in page, with my email already filled in. Select Next. Then I get a Google 400 error page, reading: "400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know." If I close that popup window, there is now a message in Thunderbird saying "Unable to log in at server. Probably wrong configuration, username or password."

Images with more details are attached below, note that this issue persists after both an update and a restart. Please ask any questions that can help you help me. Thanks in advance.

Gefragt von Arial vor 13 Stunden

Beantwortet von Arial vor 7 Stunden

Signing into Primary Email (rshearin@verizon.net) on Yahoo Mail is not working.

Yahoo Mail was down for HOURS last night. When it comes back up overnight, I can login to my secondary emails (Yahoo.com) but the correct password for rshearin@verizon.ne… (Lesen Sie mehr)

Yahoo Mail was down for HOURS last night. When it comes back up overnight, I can login to my secondary emails (Yahoo.com) but the correct password for rshearin@verizon.net responds "server error"

Yahoo washes their hands of it because it's a "third party app."

Gefragt von rshearin vor 9 Stunden