Thunderbird Support Forum

I love Thunderbird and it has replaced Outlook (classic) for me, but there's one feature I miss, AutoArchive.

In Outlook (classic), emails older than x days can be automatically moved out of the server folders and into local folders, freeing up server storage space and negating the need to pay for additional cloud storage.

Thunderbird has the ability to select a group of messages in any folder and right-click > Archive (move) them to the matching Local Folder: perfect! But manually selecting multiple messages older than x days in multiple IMAP folders and selecting "Archive" is a chore too far.

Thunderbird should natively have the ability to (optionally) iterate across all IMAP folders and "Archive" any message older than x days, according to the Message Archives setting in Account Settings > Copies & Folders. The Disk Space setting in Account Settings could be an ideal place to add an "Archive messages more than x days old" option, since it already has a "Delete messages more than x days old" option.

Note: I know about the AutoarchiveReloaded add-on, but for something as important as shifting emails around with the possible breakage that could occur, and the possibility of the add-on being discontinued, native support would be very much welcome.

Another note: this has of course been raised on bugzilla,[1] but it's a 15 year old bug and seemingly unlikely to come to fruition.

[1] https://bugzilla.mozilla.org/show_bug.cgi?id=536169

Hello,

My friend recently encountered an issue where he can no longer send email messages. Suddenly, all the buttons in the "Message" tab, except for "Create," became disabled. Additionally, the "Send" related buttons in the message creation window have disappeared.

I attempted to restore these buttons using Alt -> Toolbox, as suggested by similar questions. While the buttons do reappear in the toolbox view, they vanish again once I exit that view. All outgoing servers are configured correctly, and this setup has worked for several years without any problems. It seems that something is now blocking the ability to send emails.

We also tried updating and reinstalling the Thunderbird client, but nothing has resolved the issue.

Attached, you will find images of the disabled menus and proof of the correctly configured outgoing servers. Apologies for the software being in Russian; I hope it's still clear which buttons are disabled since the interface layout is the same.

Any suggestions would be highly appreciated! Thank you.

Using Thunderbird version 115.11.0 (64-bit) with Windows 7 OS and THREADING TURNED OFF.

When I receive a second reply to an email I've sent via one of my email service providers that uses an outlook365 server, my thunderbird view hides it beneath the first reply unless I manually intervene by clicking on the "greater than" sign associated with the first reply. When I do click on the first reply the greater than sign spins clockwise 90 degrees and the second reply appears below the first as if it were in a subdirectory.

The above behaviour is very inconvenient because I am prone to missing the second reply and have trouble anticipating its existence. Admittedly the unread second reply does change the first reply's text property to "bold" but I much prefer to see the new message without having to manually click on everything bold to check.

Another email service provider I use also has an Outlook365 server but second replies to emails are not hidden in its associated thunderbird inbox?

Can anything be done in thunderbird to stop this "feature" or is it absolutely fixed by service providers?

Would you please help me permanently remove cache2 folder from Local Folders please. I'm using Thunderbird 115.12.2 (64bit) on esr channel with Windows 7 Ultimate Service Pack 1 OS.

I don't want Local Folders / Cache2 folder (or incidently Inbox, Drafts, Archives, Junk, Deleted and Outbox) but Thunderbird highlight - right click - delete button doesn't get rid of it. I can temporarily delete the Doomed and Entries sub-folders with right click - delete - delete folder but they move to Deleted folder where once again they can be deleted the same way but when restarting Thunderbird they are back under the cache2 folder again.

Even after exiting Thunderbird and directly deleting the cache2 folder(s) in system AppsData - Local and Roaming Thunderbird profiles the cache2 folder (with persistent sub-folders) returns to my Local Folders when restarted.

If ignored I eventually end up having a cache2-1 folder etc.

Hi,

I am running thunderbird-115.12.2-1 and Arch Linux and have the following Problem:

- I am using Unified Folders - Online search is disabled - If I change the view in any Unified Folder with more than 1 source folder to grouped by Thunderbird freezes and sometimes crashes - It does not matter what the sort by value is - Any time I switch from a not grouped by unified folder back to grouped by Thunderbird freezes and crashes sometimes again - The length of the freeze depends on the numbers of source folders for the unified folder. E.g. for my Inbox with 11 source folders between 5 and 10 minutes

I already tried - disable all addons - clear the disk cache - set mail.server.default.use_condstore to true - delete global-messages-db.sqlite

https://www.reddit.com/r/Thunderbird/comments/y795od/comment/jwk1kyp/

Right now the group by feature is not usable for me but makes it so much more clearer that I don't want to miss it.

Can you help me ?

Using TBird 115.10.1 64-bit on Windows 11. For ease of reading text in mail I am composing, I would like to select a large font size. In Settings | Fonts I chose Arial 18; but for some reason I get a small monospaced font whenever I start a new message. I can enlarge it with Ctrl-Plus, but it reverts to its old ways for the next new message. How can I make the change stick?

Like all of us, I get bombarded with spam emails. So I set up filters to separate the "definitely spam" from "possibly spam". I've been doing this for many years now. But recently, maybe for the past few months, I'm finding that these blacklist filters aren't working anymore. The filtering failure seems to be getting worse as time goes on. And, yes, I do a match on "any", but that still doesn't work. As I said above, my filtering rules used to work just fine, but possibly a new Thunderbird update several months ago broke filtering?

Also, is there a way for filtering on the message content URL? I find that sometimes that's the only way to distinguish spam.

I get the pop up that includes Add Security Exception

 You are about to override how Thunderbird identifies this site.

Legitimate banks, stores, and other public sites will not ask You to do this. Location:

This site attempts to identify itself with invalid Information. Unknown Identity The certificate is not trusted because it hasn’t been verified as issued by a trusted authority using a secure signature.

 Permanently store this exception

I am in Australia and Optus is my email provider. They have checked all is working at their end and suggest I contact Thunderbird which is why I am here.

Thanking you for trying to help

Without notice, Thunderbird today required me to sign-in to my Google account and then produced a window in which it said it wanted to access to my mail, contacts and calendar; in order to compose, send, share, delete permanently, among actions on my personal content. I tried to "Deny" (see below) but the window just returned and returned and could not be deleted. (see "Uploaded images", below for the content of this window).

Is this a scam? Or the result of a hacker?

We had a storm and now email doesn't work. We are a business and have to have email. I've went in and changed the Mozilla password and when go back to email it won't accept it. Emails aren't coming through. Can't sign in. What do I do?

When I launched Thunderbird today, it would not connect to one mailserver: imap.mailfence.com. At the same time, Thunderbird said to restart to update to 115.2.2. After updating, it still refuses to connect. There is nothing wrong with Mailfence and I do not find anything wrong with the configuration settings in Thunderbird. I even tried to set up my Mailfence email account again but it failed because it could not connect. Ideas? Thank you.

Our small business has a handful of Zoho email addresses that we use via Thunderbird on MacOS computers in our office. The computer I am using only has some of the email addresses listed in Thunderbird, and I am trying to add the rest.

Once all requested data is entered in the "Set Up Your Existing Mail Address" screen, we receive the error message: "Unable to log in at server. Probably wrong configuration, user name, or password." All of the data is correct, and I have tried this process different weeks to see if the issue will clear on its own, but no. I've attached a screenshot of the error message.

I have tried this with several pre-existing email addresses and it's giving me the same message, although it did allow me to add one address recently. That newly added, previously existing address is now somewhat accessible via Thunderbird, but every time we open Thunderbird it says "Login to server imap.zoho.com with username shipping@jadeandpearl.com failed." I can access the inbox and other folders of this account in the Thunderbird desktop app, but it is not currently showing new email.

Thunderbird version: 115.12.1 (64bit) MacOS: Sonoma 14.5

This there a "Global" Message Filter Rule where you can change an Apply Filter When: to ALL your Message Filters?

Example: I'd like to add "Periodically, every 10 minutes" to ALL my current Message Filters. Currently, it looks like I have to Edit each and every one of them?

Thank you in advance.

I have over 35 email accounts, which I use Thunderbird to collect. Love Thunderbird for well over 2 decades!

I am wanting to have 2 of my email addresses to be downloaded before all the others. I have indeed successfully "moved" these 2 accounts to the top of my account list (Shift and mouse). However they are not downloaded in the order of the account list.

How do I accomplish this? Is it possible?

I created a ticket, and it auto-responded to run this by the Volunteer Community. I really want this to be handled by support, but welcome anyone to give me a solid answer.

Mark Robbins

Right now I'm using 3 different email accounts on Thunderbird. All 3 of them are Office365 accounts. For some reason, 1 of the 3 accounts is prompted at least once a day, sometimes twice a day, to enter my password on the Office365 website popup that is used with the OAuth2 authentication process. It's very irritating, all 3 accounts are Microsoft Office business accounts. What would be the reason why it needs to authenticate daily? Is there no password manager to do this automatically once it's been entered once? Can I pick a different authentication method? What is the correct change to make so I don't have to keep typing in my password every day?

See the previous, now archive post about it.

If this option makes emails sent from Thunderbird to any other email client have arbitrary line breaks where the line changes in the view of the composer. Please explain to me like I am 5, why is this ON by default? I just spent hours wording and formatting a work email vital for my career just to find out it will most likely look like a poem to the person that reeds it. This mailnews.wraplength "feature" looks a lot like is there to signal to other non-Thunderbird users to use Thunderbird. I really really hope there is a good explanation for why `mailnews.wraplength` exists and is on by default.

"Unable to write the email to the mailbox. Make sure the fle system allows you write privileges, and you have enough disk space to copy the mailbox."

After years of working fine, this message has started appearing whenever TB tries to retrieve messages. I've checked that there's enough space (there's many GB free). I've checked the authorisations of the email folders, they're all fine (Full Control in all cases). I found an answer in a forum suggesting that a rogue antivirus might be the problem, but I'm only using MS Defender.

In desperation I removed the entire Roaming/Thunderbird folder, uninstalled TB, reinstalled it (version 115.12.2), created a new profile for my email address (it's a Yahoo email address, and I can retrieve the emails directly through the Yahoo Mail website with no problems). But I'm still getting the same error message. TB tries to retrieve the messages, it says 'Retrieving message 1 of 105' for several minutes, then the error message popup, and nothing appears in the Inbox. (105 is all the incoming messages as of now since this started happening).

I'm completely stuck. Any suggestions?

I back up my TB profile every few months. I just went thru the Cox-Yahoo email conversion and I am getting emails. When I did my back up, I noticed in the properties it had one more folder and the files went from 1311 to 2585 files. Is something wrong? Do I need to compare and research what is causing this or just move on!