Thunderbird Support Forum

Using TBird 15.10.1 64-bit on my Windows 10 desktop system, I find under Tools | Address Book a down arrow to the left of Personal Address Book; clicking on it displays all my created address lists, which are available when I compose a message to send.

Using 15.10.1 64-bit on my Windows 11 laptop, the down arrow does not appear and I have no access to those lists.

Am using IMAP on both systems. Tried importing lists as a CSV file; no effect. How can I get access to my address lists on both PCs?

I want to save all the email addresses in the inboxes and sent folders of the email accounts configured in Thunderbird to the address book. I estimate that there are over 400 email addresses across 5 different email accounts. Is there a way to save these addresses in bulk instead of saving each one individually?

Email source below -- in HTML mode the hyerlink is not being shown highlighted. Switching to Text mode it does show the hyperlink. So appears to be a bug in the HTML parser. Received: from 127.0.0.1

by atlas-production.v2-mail-prod1-gq1.omega.yahoo.com pod-id atlas--production-gq1-64dcb4f976-zgfxg.gq1.yahoo.com with HTTP; Mon, 1 Jul 2024 12:09:10 +0000

Return-Path: <you@you.com> X-Originating-Ip: [192.168.1.1] Received-SPF: pass (domain of aol.com designates 66.163.188.147 as permitted sender) Authentication-Results: atlas-production.v2-mail-prod1-gq1.omega.yahoo.com;

dkim=pass header.i=@aol.com header.s=a2048;
spf=pass smtp.mailfrom=aol.com;
dmarc=pass(p=REJECT) header.from=aol.com;

X-Apparently-To: you@you.com; Mon, 1 Jul 2024 12:09:10 +0000 X-YMailISG: p88qUqIWLDsHCgBxMOL2lCdRl4pdeSBDpVXlxcb5piff1lDw

puChZP4LJR0Wy2j0lrt7IxhKUpxa87T5QUT31WCRc9bdFX5LOSvQOEHLNaP0
bE.BeGiofhz1e0OqucfYuds4GLS2QpjgmpjDrCXazndfDgfBx_MFVU1knNs5
Yqt2xXwrW13b8RfPcoeHWvcRfrsY31dwRziKoG1C4smeJxLfjW.3AFgv5g6.
2P_OvRnba77Cpi6ukPNxX4hlNFTwcC0VvJIi5SFb5Ny2DYNYLBQHyLhulmtr
OLzZ98TLIfR1oFrnTrJoI0GTkpYzq2tKVrTnYS5X642zl7GYkzq3yphCW_nS
0UceiMXeOv0Uf_VvcS6n1in.hGYoMgWWRBCroqijF1H2Be2z.uB6DHsiNAHA
we2sGRGv2Bv.SsmovbusfS0NaNbRnCladGSGCy2nrlwkJLDq1zYGv3A5fg8U
fGc.ybFKzu87BqdYSxMKyxEJNAjwtpGnP.MqnQCmuhjQUzSLlHHLVcN0YB.b
LaNg9dVVi4h9c0V6r.yKj4RoSO6cV64P.Ta60RGrWrJYE0FHVsWpsNH.lY.v
9CqHEaZQty8kFW3eQY.PYPkC9nj4VHGrl9sHm4YEboIsyvk64WfI3i7gmNv8
2kY5Osn0R9QGzXeNj7H8WLaNfKNDn.VK0txcfjslw67uO2eDWNP5Iuy_kFO5
HM6T5BxDc61OaQej4Ht_GVfUZ7UOqs3ng2JEhaE5JsBP4HPLBkniPuW6ahQO
Vc1kSTqYBs5ZgGAm8XTJc_l9IaaHDnv6kDK4B0tIjwEZWYp0LJDytPRkjKNF
AKoVeObmEJhsVdV1o2Ut2BliHXTZ0XRlCfbw3ajKN3JLbzW6VhFjypo7wMXh
Kd7AhaLy20oEabnf9dVcb38k22PYLzSlIxl.N67WQdYdOP43kqTkphriPVGQ
FfSHCCo4CHb6.Ns6B0zZ.LaUYVpHNCMQtfKBIL9MFXMgglKX.6HJHyLrn869
8tkgsG_UJMqoVI4a62CPswj6SU5aM5WN4nQPdrsBK27Xv0zYf.hFb08D806h
U4PGW5ei9armzoM12KzYa_EU3614WIhYI1OEiXrso8E85UKNiKTiUb6LgCGy
6mGsLH8oqtzNmFiDhRMfR07gwLWhev85DfDjnUwTHdZMm.DFSbg81Be3FldN
3VWfvhjuP41yvf2yBD7WVSr_l9lB7JC47QaEWTCUP2cxR3VR

Received: from 66.163.188.147 (EHLO sonic303-21.consmr.mail.ne1.yahoo.com)

by 10.214.155.21 with SMTPs
(version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256);
Mon, 01 Jul 2024 12:09:10 +0000

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=aol.com; s=a2048; t=1719835749; bh=XKbcT7vMua+ZdJprHvYY6Ymf8Sz1pLFATgl3eZafyII=; h=Date:From:To:From:Subject:Reply-To; b=Yn1G7GJKx5jxTys0q7eorTpR90Ag2iszDQe7qit7LhBh79+NJP4yjbe+8YJwO3YL62k4XjjqFg2rpo1JvO2FkGoSVyRCYsAHu3igjVUn/Re+gkZZBwQqJroyy/C0v6LumDozNylZ7aPDcYZIxBU227rxtYWw7qJul4sppXlmdOUBG+czLOn4cKJf+i96xBKzBTtC+lyC/wzR5mQhrFBy7Y2pBJ3aupY/TiSVTFrVaexPQlwN3JPqk7uSaNKMGw1Ar5Je5IHBankzM4ZO4eZzYJIL/Sp8YHbp3BJFIUQEmMf+fUCYWdluvAKoWDEqaX5mptJtzduj5Np89tHR3JzIRQ== X-SONIC-DKIM-SIGN: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoo.com; s=s2048; t=1719835749; bh=C1xBqv6c9jd4lmfuJZRQiIW+tWP9KGVbtlarz6VgmzM=; h=X-Sonic-MF:Date:From:To:From:Subject; b=C/7w7u/VI4ZeWLAYeGVvTxk/Fjllqy3GPYIhRu4Mg8NgEk/HRLlUBzY9gW51EdrP3nRnFTBPOpHCb4mdxeDJRzFL4gxJX44AuZpf3IKOaWqz2CkzUhwa98azr+5mP522Moikolk4+QYX7F5mY81ORenr3354QswSOYo+6kEeSVBwuKTWctT6YwXXXdZZiVNKzL9CJrlqANHyZpnMo0nIouWz1NG/QFLJot4qO4to06Tbc8PkMkuESMcY9O4p4eLxftpG/Rf/Wl/b3oqe3KBkO9Y9wG4R9mkqpe8xdiRBrU3VlS57D4I0qC9WFnOKubJIc+Bt9v8X/1xjsiY0GNOa9A== Message-ID: <818246409.1754915.1719835749727@aol.com> X-YMail-OSG: 5vl6ersVM1meSLA8FCqxjeYJWxlCPM3SYMrKxp._91Wq7.C_8AgXsBQFEkL_KEn

6nTWgOJQiq45OlztmX54TH7am3bVJrnhQQpLbJQdbKZ9v4bGnFcQa3My2HSwNCf9tIJo4RLnDOZK
nwNArvbjdeuAlkO9.XtQ01fk_nwOHeImk6ly7E.cWKW2XqTpeSPxS4IeaqCRjnM0uP0ThAdv9_YS
Ngcmrvjw66VWqBcm1stu9f.1xq0945Sw_Wh0ltpR6BWOCm06nLefesEGQBE6glo1jHHEK4qlvrWZ
yiIeS7dCl8lsz3rhjcxSRX4jFL3oPMR8FNOiS6mYkhIUZGt.Um7x1D5Ci8WD8ho16LM3c1_TWtPb
0QqzOPqecK9o.dKOp44wF2YfsNYkjKyU5f3ME97kIlGEkFR7c4m2Fqot7GUJDyU7WwtoxZ7wlm2z
vDPxCPjfGBFpshdReVZEI2R1rBDpD1ahqNrm_JHcifUdd51CymCm2WzHwmGD7mlPN87P3eq_tB1I
PDf81A3pnIEwCBZA5QYwpB9ruAYJuElkLxkCVBc1WfQCY1YoZWM6SaCw5FGuWv1V6pU2ARBSjp5e
N8PPpFqyQluEJVCdWHh2kA601y7x2SVlp6_fPoh8DzuhTzTQqIc83DBWC2mPGz14fV3bnWSZ59YJ
4wKl2M20WmDcYqbIZlPTlS_irq2WcNhRo4hjgOI2yjhC5QfPSl2PXnMlUnqEa7J_sxIzy6rozNi_
7BdKy4P.w6mRResQZsYbJt_lXli5s5_p76kvpDLqpM8ZGFzvJdNmGeiNoiFLmbsPJnE0dBKGNQXj
i9xgbvGrfOAutouMusWmv8LKMv_0X2XLVy0vaQas_U0C3X4Ffce4okBKEEliZSyxEh0tE7_mZg3b
xq4tf5Uqvr2Jxr8HzrQlCq0wQ6TfEwxgg1m7GF3eFeqkddLjPsO_0yb9yeGwjPa74Ersat7qBRAU
qttdHi6Jrblh1DvDu6DnOlRYwyVFcj8Hyqmjuwrf46RkGMf3MBVv1TDHodhHsLFdVoLP3XTl2Awy
hO21Sg1yJQkjlHrDOEwXuKmHtQPRVLJWBz4i5pphjW8hB8w0Tm3bYWU5aDBQZdKTiFBVW6VrxVbb
YWjNWARNbVWy1b3hAeijtXmsp5BmUtv8pdu.3xqKvvS9RKPw_BOS1Cqe28OSe5bkdVECPV3iyC2J
99wVWS4gJB.GvaIVSGpsB_IQx.rVAcB.fH04tmBwz.WuiRuxKzGvoMm.CAjYLOYeLrQ1B1LFJiJ.
w5LAy_w4TEltCt8CumaBgQO7XRlAPDVkHv00u2YcE9Y_ym83tI6kydvgDUh.Nbtb9WYMjSDnOj6e
YM7Xogzwx_XgQz3ukKg_7UPV2_447SObY02dAdQ0axWys.Z1ZN6WNztJAFFq_wEuUCWzL58Zx5_J
YBL2h2tMuEaMq5w9ZnKR2aw12b34zZroI5vFlQ6D1akS3Jp6TnGadRxhphrdrMjVQzm6j8ICtvdy
TDJkuJJz5q.GK3SesOcpKmpX38XzuxIhodUfUucu14cq1sWpBMGrRS_StcSLUFu63wXLsqRkvoVZ
QfazR56ucFblzPWwSQvKrR3mxlk9rVBesdsheyaXJI3CSNmW9UBfPw3PscVzoFDLXJVr6B5Gk3.7
Nxwdntoer3GiaocQ9fYchoX3fIwXF_8AfscIiUv0MzSgYrN7vQ9P_Z76JbKiuyzlwmkqyHxjKHWy
dSKSV5V3zOuaug1c3SlG.Kj0a97lNXJ9CqGN4TDBlZ9BfnKkcjwrj1LmZ0MKoy956rDk6Pm68ZDX
eqYM3BzgZPuKQkzLsyxHZPQeVCjwntIV.AR9CTbV0xybbiKMDrmjX8RD6KlNLEXfU9_BX_TzcvoS
k4gRExcU8CCDiPjBtjoynbvA9AB_pOqy4v3t6n838haY7i3e_Spr8qlxn5kYAmZVrwZ_QvigTMFx
JI8ncyqMAIbzWbe8EvNN7ItVww1Q9asdhUzxqqWt93._U_SMgTzDYj7rWazh.vd_VwjtBijpzwkB
hXG6XP6nvIMRRm872WsMMY9_mTDXBVOVOdXh4fCQsPp.LbBso8dMbUdGPrFRbHnBVAH87uc5j7Jl
ZFlfu5DiK66ZTCTfjQOozJ_VUyExG49_gZL7zG1Fs5nZQRU_XpFsE6lz0Yv9tqUfsKI9tozLLKEr
NuuLioQ8E_2m218s_EjuMpJc015PQCgvSJ3y_xhKm0W1DOk8WS2DZBdeeZf68XI9j8PRgQscfkpF
22Ehi1qc-

X-Sonic-MF: <you.you.com> X-Sonic-ID: a054ed87-605a-4b0b-b225-a8b18c90e1d7 Received: from sonic.gate.mail.ne1.yahoo.com by sonic303.consmr.mail.ne1.yahoo.com with HTTP; Mon, 1 Jul 2024 12:09:09 +0000 Received: by hermes--production-bf1-7f758cbf9f-tkk9k (Yahoo Inc. Hermes SMTP Server) with ESMTPA ID 2e6a5331df93aa1b270aab429d621fff;

         Mon, 01 Jul 2024 12:09:07 +0000 (UTC)

Date: Mon, 01 Jul 2024 08:08:54 -0400 Importance: normal From: Me <me@me.com> To: You <you@you.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="--_com.samsung.android.email_2044179516038930" X-Mailer: WebService/1.1.22407 mail.backend.jedi.jws.acl:role.jedi.acl.token.atz.jws.hermes.aol Content-Length: 919

Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: base64

aHR0cHM6Ly93d3cuaW5zdGFncmFtLmNvbS9wL0M4dzZBWS1JdjYzLz9pZ3NoPU1YTmlOblJvZW0w eFpqUm1NZz09U2VudCBmcm9tIG15IEdhbGF4eQ==

Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: base64

PGh0bWw+PGhlYWQ+PG1ldGEgaHR0cC1lcXVpdj0iQ29udGVudC1UeXBlIiBjb250ZW50PSJ0ZXh0 L2h0bWw7IGNoYXJzZXQ9VVRGLTgiPjwvaGVhZD48Ym9keSBkaXI9ImF1dG8iPmh0dHBzOi8vd3d3 Lmluc3RhZ3JhbS5jb20vcC9DOHc2QVktSXY2My8/aWdzaD1NWE5pTm5Sb2VtMHhaalJtTWc9PTxk aXY+PGJyPjwvZGl2PjxkaXY+PGJyPjwvZGl2PjxkaXY+PGJyPjwvZGl2PjxkaXY+PGJyPjwvZGl2 PjxkaXYgaWQ9ImNvbXBvc2VyX3NpZ25hdHVyZSI+PGRpdiBzdHlsZT0iZm9udC1zaXplOjEycHg7 Y29sb3I6IzU3NTc1NyIgZGlyPSJhdXRvIj5TZW50IGZyb20gbXkgR2FsYXh5PC9kaXY+PC9kaXY+ PGRpdj48YnI+PC9kaXY+PC9ib2R5PjwvaHRtbD4=

I am unable to read or reply to emails. And when I close the email it shows it as still unread. I have tech support with Best Buy Geek Squad. They were unable to help, but said there was a glitch with the email program. Also is there a phone # I can call. I work from home and my email is my lifeline. Please help!

Thanks, David Lipscomb [ edited .. @bellsouth.net and phone# from public support forum]

I have always kept old emails in the LOCAL folders for security reasons not having all my info on a server somewhere that could be comprimized/stolen/scammed. I am now on Yahoo and have heard security is not the best so I am not sure I want to put all these files on their servers. Now, however, as my PC is getting old I am afraid it could crash, I assume I would loose all those emails-correct?. If I go into my TB Profile and find the Mail/Local Folder I can copy and paste it to a flash drive. Would that be the recommended way to back up? If I did this process a month from now would it, like a file, ask me to overwrite what is already there and add anything new? If my PC did crash, could I do the reverse and copy and paste that flash drive Local folder into my new TB profile? Thank You.

System specs below. Thunderbird is set with 1 account: A paid Yahoo email, with a LOT of messages (well over 36K), using IMAP (Yahoo only lets the most recent 10K come down via IMAP, sadly). Most emails do download and are correctly rendered. But around 10%, starting usually a month or so back from the high water mark of last update, show email source code (text of headers, mimeparts, etc.) for a totally different email than the one highlighted (a few days later, different sender, etc.) Checking the message on Yahoo, it renders correctly. There is no pattern to the corrupted messages: they can be from mailing lists, company marketing mails, an alert from my local town, whatever.

Once the error occurs, it is consistent across Thunderbird shut-and-restarts (still showing same wrong email source as before). Emails to either side (earlier and later) render properly in the message pane.

Double Clicking the message to it's own child pane renders a pane with Subject and From as blank, and the same email source text for a different email. Forwarding the email puts the email source code in as text (I was hoping the act of refreshing and reformatting might grab the correct content, but no).

Doing a Repair Mailbox (which seems to mean "download headers again, then download all the mail again" does seem to correct for a time (including the previously corrupted emails now rendering correctly)... but within a day or two, a new crop of messages will be corrupted, and the dance starts again.

Windows 10, 64 bit. Norton 360 set to exclude all mailbox directories. Thunderbird 115.12.2 (64-bit), though this has been happening since 110. No plugins, no extensions.

Are there diagnostic logs or other info I can share that can help us figure this out? I really like Thunderbird, but it's just unusable here. Outlook, Apple mail, other tools don't seem to have this problem.

Hi, I've received the email below from Microsoft today.

I have 15 email accounts linked to Thunderbird mail and use up to 5 of them daily. Sometimes 'instant' communications on one or more of my accounts can be important.

Will Thunderbird mail still function in the same way from 16th September?

I apologise if this question has been answered somewhere else. I searched but could not find it.

"The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.

What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods."

I composed an outgoing email message that I wanted to keep for future use, and saved it as a Template. That not only saved it under the unified Templates heading, but created a second appearance of my main email account with its own Templates subfolder. At that point I decided I really didn't want to keep it after all, so I deleted the message, but the second Templates folder didn't disappear; its still on the tree list as an empty folder. Right-clicking that folder doesn't have a Delete function, but it does present a Repair option, but running that doesn't help. How do I get rid of that unneeded individual email account listing and the empty Templates folder?

"Unable to write the email to the mailbox. Make sure the fle system allows you write privileges, and you have enough disk space to copy the mailbox."

After years of working fine, this message has started appearing whenever TB tries to retrieve messages. I've checked that there's enough space (there's many GB free). I've checked the authorisations of the email folders, they're all fine (Full Control in all cases). I found an answer in a forum suggesting that a rogue antivirus might be the problem, but I'm only using MS Defender.

In desperation I removed the entire Roaming/Thunderbird folder, uninstalled TB, reinstalled it (version 115.12.2), created a new profile for my email address (it's a Yahoo email address, and I can retrieve the emails directly through the Yahoo Mail website with no problems). But I'm still getting the same error message. TB tries to retrieve the messages, it says 'Retrieving message 1 of 105' for several minutes, then the error message popup, and nothing appears in the Inbox. (105 is all the incoming messages as of now since this started happening).

I'm completely stuck. Any suggestions?

Recently switched from Outlook to Thunderbird, however still have Outlook to make sure Thunderbird is working the way I want to.

However any emails that I am sending - whilst appearing in my Sent folder in Outlook, aren't in the same folder in Thunderbird. Strange thing is however, if I use the search bar, it DOES find the email, and says it is in my sent folder.

I've tried sorting by name, by date, by anything I can think of, but I can't find these emails in the sent folder.

The only thing I can think of, is that the emails have not been delivered - even though sent - because when testing it out with a separate email address that I have, the emails appear fine.

Any ideas anybody?

I would like to remove the newly added listing "Local FOlders" from the Folder Tree and restore the Local Folders listing that was moved to the bottom (below All Folders) to its proper place, namely Above Local Folders. This group displays Sent Copies which I use frequently. The newly added 2nd display called "Local Folders" does not disply "Sent Copies" when I click on it in the folder tree. Thunderbirfd decided to move my original "Sent Folders" display to the bottom of the tree when updating to the latest version last night (early morning hours of 6/26/24). I run thunderbird in Windows 10 Desktop on Lenovo w530 using wired internet connection.

Hi!

What is the way to tell thunderbird to index IMAP folders in global-messages-db.sqlite which are not stored locally?

And a more generally, how does this part work, message indexing and remote IMAP folders not stored locally? Here, after removing the database, thunderbird indexed only some very limited set of IMAP folders in the Gloda, but not all of the folders, despite all are checked for "Include in global search". Or maybe it didn't even index whole folders, - I can't say for sure.

Thanks,

/mjt

I have Thunderbird version 60.9.1 running on my window 7 64 bit computer. I have kept this old version, as an add-on that I like / need (Theme Font & Size Changer) said it would not be upgraded for later versions of Thunderbird at the time (that I did not like the font size options available at the time).

I have just received an email claiming to be from Microsoft about changes to the way you will now need to get access to Hotmail and Outlook email accounts (Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps). https://support.microsoft.com/en-gb/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft-email-apps-c5d65390-9676-4763-b41f-d7986499a90d

To your knowledge, is this message legit and true?

Are the instructions correct for my older version of Thunderbird? If not can you provide correct instructions?

Alternatively, does the latest version of Thunderbird now support the font size changes that the add-on provided and Thunderbird did not provide at the time. If so, I can update to the latest version of Thunderbird.

Thanks,

Brian.

ps Do you do a Thunderbird version for Android?

pps this is what I need on the Theme & Font Size Changer: (see file attached)