Forum der Gemeinschaft Firefox

A week ago I got a BSOD that ruined settings of most of my extensions and most likely some of Firefox's settings too (at least it erased my custom findbar.matchdiacritics value, but probably not just that). After that I moved Firefox's folder and re-installed it. I also created a new profile. The 2 profiles are synced. Because of that, the new profile got (almost) all the extensions from the old one automatically. Then, I decided to do a clean install of those extensions (the reason why is a story for another ticket). So, while both profiles were opened, I removed one extension in the new profile, waited for a bit and checked the old one to see if it got removed from there too. At first it wasn't, so I thought they are not synced (anymore). Yeah, sure, but once I removed all extensions from the new one, the old one woke up and removed all extensions from there too. Great! Awesome! Loved it wholeheartedly! It really had to wait until I removed them all, didn't it? Anyway, I had a backup of my old profile, so I restored my extensions and their settings on both profiles eventually. So now I have clean installs of Firefox and extensions. Back to the issue. I can't load Steam pages (at least store.steampowered and steamcommunity) normally anymore. They load forever, and if the blue dot eventually stops moving (after an insane amount of time), it's either a plain white screen, or badly loaded page with most images missing.

• Edge loads them just fine
• Steam client loads them just fine.
• If I turn on VPN plugin (I use Browsec), then it works. It's like that in both old and new profile. That's why I mentioned that funny little story before.
• Tried Troubleshoot Mode, didn't help.
• Tried to selectively disable some extensions, same.
• Obviously tried to remove cookies, Ctrl + F5 and whatnot. Btw, if I clean everything and try to load it, then it's (most likely?) a white page, but if I turn the VPN on and load it first, and then turn it off and reload it, then it will look a bit better, but still will load forever with some media missing. (Which kinda make sense since something was already cached.)
• Tried to change proxy settings from “Use system proxy settings” to “No proxy” and “Auto-detect proxy settings for this network”, nah-ah.
• Tried to disable DNS in Firefox's settings, no siree.
• The console throws different warning and errors every time (that are probably even unrelated). Or none at all.
• Probably tried something I already forgot about.

Also, it seems the culprit is actually Akamai (it's where the Steam stores its media) or whatever is preventing reaching it. Because it often shows something like “Waiting for community.akamai.steamstatic.com...” in the status bar for a long time. It seems like the problem is within Firefox's settings, and it also looks like settings aren't synced across profiles (or at least some aren't, I definitely had to configure them on the new profile manually). Anyway, I am out of ideas and my butthurt thrust is about to deliver me to Uranus. Thanks for your attention!

All of a sudden, I can't access several websites through Firefox that I have used for years -- but I CAN access them in other browsers, like Chrome and Safari. Also, Firefox no longer works with my password manager. Until about two weeks ago, I could always autofill login information, but no more.

What gives? I am up to date on my IOS (Sequoia 15.5) and on my version of firefox -- and my password manager app. Superfrustrating. I hate to have to turn to Chrome as my primary browser since I hate Google, but I might end up doing that and just not using Firefox anymore, after like 20 years of having it as my primary browser.

Hello,

I am having an issue where my google account half logs out after every session. My gmail remains logged in, but google search does not. Google drive (and this is the main issue), is stuck so that it can see the files of my account, but insists I'm not signed in.

When I attempt to login and retry nothing happens and it remains in the loop. Before today I have been able to open documents only accessible when signed in on google drive by going to the direct link. This is now intermittantly thinking I am not signed in but mostly working.

Things I have tried:

• Troubleshoot mode does not fix this problem.
• My firefox is up to date.
• I have seen this with no extensions or ad blockers.
• I have seen this both with and without cookies from google allowed.
• Screenshots attached from when I talked through this with google support. They said it was a problem on your end and can't do anything.
• This can be solved by logging out of all accounts and back in. But this is not an acceptable solution.

After upgrading my 128 esr to 140 esr, some sites stopped opening. In regular versions, it has not opened for a long time. There are many such sites, for example, qwen3.app or temp-mail.io. It thinks for a long time and finally a message that the time has expired. Chromium is ok.

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. However when I now double-clcik to open a specific article, that article page opens for about one second and is then immediately replaced with a page that says "Something Went Wrong. Access to NBC News is temporarily unavailable. The problem will be resolved as soon as possible." This happens on whatever article I select. It also happens on 2 separate computers.

I e-mailed support at NBC News. Their response was "we cannot duplicate this behavior." They suggested I try another browser. I do not use anything other than Firefox, but I found an old installed copy of Internet Explorer from... 2015. IE opened the NBC News main page and all of the sub-pages just fine.

My Firefox just updated to version 115.30.0esr X64 within the past several days. I am not certain if the NBC News issue happened as a result of that update or not. Has anyone else experienced similar difficulties with this web site or as a result of this latest update?

I have asked this question before and followed ALL recommendations to no avail. I received no other suggestions to now, nearly a year later I am asking this question again. I had to stop using my favorite browser because of this. You all used to help your users but alas, no more. Here is a link to my previous question and then below is my present question;

https://support.mozilla.org/en-US/questions/1473866

I am running a fully updated Windows 11 computer. I have 4 fully up to date browsers; Vivaldi 7.5.3735.66 (Stable channel) (64-bit); EDGE Version 139.0.3405.125 (Official build) (64-bit); DuckDuckGo version 0.126.3; and Firefox 142.01. I play Bejeweled Blitz on FaceBook. The game works perfectly on all browsers EXCEPT Firefox. When I try to play on Firefox I get a message that says I must "upgrade to the latest version of Flash:. There is NO flash anymore. Why am I getting this message on Firefox but the game works just fine on all other browsers?

Hi!

Please see attached image:

Left: Edge (making sure it isn't a network issue)

Right: Firefox using a new profile from about:profiles.

On my main profile, I've tried clearing the data and cookies (though not the history) a couple of weeks back.

Any suggestions welcomed! Many thanks in advance.

For over a week, Firefox always displays the message "Our servers are experiencing problems with our services" when I try to view a TV program on YouTube TV. Opera, Edge and my iPhone do not have this problem. I notice that Firefox doesn't store my location in the same place other browsers do. Could that be the problem?

I hate it when I have to use a different browser.

Dear colleagues, please tell me what could be the reason why the Google AI Studio is not displaying correctly. The buttons are invisible, the fonts are stretched, and it's generally impossible to work (see the attached screenshot). Please refrain from giving advice like "update Windows to a newer version," as this is an old computer (its motherboard was manufactured in 2007), but it still opens most websites fine. I don't currently have access to a newer computer with Windows 10.

We have a web page we've created that is linked to by multiple other websites. For two of the sites where this is linked, Firefox (only) gives a "The Page Isn't Redirecting Properly" error. Using the exact same URL to link from other sites works fine in all browsers. Once you get the error, if you click in the URL and hit enter, the page will load fine. Any ideas? When searching that error, all the ideas I find tend to focus on the individual user's system, but this is happening for all users.

I have an Investors.com account and a feature they offer is a stock sector data table that shows recent performance and other information. When I try to open these tables they close immediately, but if I use my tablet with a different browser they will remain open. I believe this is a simple setting that I need to adjust, but I don't know enough to figure it out.

Hi, I'm using Firefox 142 on Ubuntu 24.04. It's a fresh install. I cannot sign in icloud.com with Firefox even though it works with other browsers like Brave. I deleted all cookies and site data and disabled extensions (KeePassXC). It doesn't help. I tried in new private window. No success. I copy my password from a password manager, so, no, I haven't mistyped it.

Here's what I do:

1. Open Firefox and go to icloud.com
2. Click on the "Sign In" button
3. Enter my Apple-ID and click on the arrow on the right end of the "Email or Phone Number" field

At this point Brave behaves differently than Firefox. See below for how Brave behaves.

Firefox: -> A "Password" field appears (no buttons "Continue with Password" and "Sign in with Passkey")

1. Enter my password and click on the arrow on the right end of the "Password" field

-> Error message "Failed to verify your identity. Try again" appears. See icloud.png

Brave: -> Two buttons "Continue with Password" and "Sign in with Passkey" appear. See icloud-with-brave.png

1. Click on button "Continue with Password"

-> A "Password" field appears.

1. Enter my password and click on the arrow on the right end of the "Password" field

-> 2FA code is sent to my iPhone -> "Two-Factor Authentication" form opens... etc. complete sign in successfully

Please help!

Unfortunately I cannot attach the HAR file from the login sequence because the password is included. However, I attached some screenshots from the Web Developer Tools. It seems to me that the login flow with Firefox is broken. I can't tell who's to blame, Apple of Firefox. The error message with Firefox is always the same, no matter whether I enter the correct password or rubbish. In Brave, however, there is a more precise error message when I enter a bad password. See icloud-with-brave-wrong-password.png

its pretty much what it says on the tin, im not seeing my channel points in chat

 i have turned off all the tracking stuff 

i turned off the enhanced tracking and i still cannot see or earn my channel points i have turned my site security to nothing to see if that would do anything I have turned off all my add-ons and they just dont show can anyone tell me whats happening here

If I have taken photos in past years on a particular date, I get an email from Microsoft to review them. I normally do it on my phone, but today tried it from my computer. The path is "One Drive" "Photos" "Moments" and then "On This Day." If you click on the photos that in the graphic that looks like a movie strip, a montage of the photos shows up and you can also click on one. However, in Firefox, I click on a picture and the screen goes gray, but nothing ever loads. I thought it was a Microsoft issue so used their help function. The rep and I tried it, then cleared the cache, then tried it in a private setting. We got the same result every time. Then he tried it whatever Microsoft's browser is called and it worked just fine. They said it was a problem on the Mozilla Firefox end, so I'm reporting it. Please let me know if you can help me make it work. I don't like using anything except Firefox.

Hi,

The Linked in pages are not appearing properly.

I have attached the images of the following two pages,

https://www.linkedin.com/feed/

https://www.linkedin.com/mynetwork/grow/

Please arrange to do the needful.

Regards Deepak

Hello everyone. From a while now that I need to change to Google Chrome everytime I want to put my credit card details to buy something online. Simply because the text boxes in Firefox don't show. They're simply not there. There are very few websites where they show up for half a second and disappear right after. I've tried disabling "enhanced tracking protection", disabling all my plug-ins, changing the "hardware performance" option, cleaning cache and cookies. Nothing seems to work. I'm going crazy because I like firefox and I want to work always in this one browser, not changing each time I want to do a different task. Similar thing happens with some websites when they freeze before you explore them and the pop-up window comes asking you about the cookies. But some of these, the window disappears right away, so I can see the page but it's stuck, because I didn't manage to accept the cookies option

Please, can you advise me what can I do? It's getting very frustrating, I'm really considering moving everything to Chrome and I don't want to. Thank you.

Bellow you see an example of Firefox page and Chrome.

I'm using the latest version of Firefox. A website I visit a lot - https://www.underconsideration.com/brandnew - uses the Disqus system in its comment section. The problem is that no comments at all show up when viewed in Firefox, I have to switch to Safari just to read and engage with the comment forum. Why is this happening? Any ideas? Thanks.