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no longer have access to email. I was using ,y firefox account fine, but now after I log in you ask verification code which is sent to the old nonactive email.

I was using firefox sync account wadahi@top-mails.net just fine. that email was deleted for non-use. No verification procedure was laid out anywhere in the agreement. Th… (Lesen Sie mehr)

I was using firefox sync account wadahi@top-mails.net just fine. that email was deleted for non-use. No verification procedure was laid out anywhere in the agreement. Then firefox modified the agreement and now sends verification codes to that email, which I no longer have access to. I am able to login in my account using the login and password , however firefox now wont allow me to change the email to the new one to receive verification code. I need access to my bookmarks and saved passwords NOW! Firefox had no rights to unilaterally change the agreement without notice to the customer. Firefox had no right to impose the verification email without letting the customer make sure his email can still recieve verification codes. Firefox failed to provide customer support because it doesnt even have a technical support email or phone number like a registered business should have. I lost access to my bookmarks and saved passwords because of negligence and reckleness of Firefox in failing to notify the customer to change the email to make sure the email can receive incoming emails and is current. I have the access to my firefox sync account, however it wont let me login without the verification code which is being sent to a nonactive email, used many years ago.

Suggested resolution: if you are a smart and relatively educated techncial support, you would realize that the same ip address would indicate that I am who I am and I should be allowed to change the email. However, firefox provided no technciall support and DID NOT EVEN HAVE A CONTACT EMAIL, while making significant profits from the customers and yet fails to provide technical support.

I need access to my bookmarks NOW!

Gefragt von simon42 vor 1 Jahr

Beantwortet von Wesley Branton vor 1 Jahr

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Logged in with my account after format. Did a password reset. No Bookmarks or passwords or anything. Account is correct. What happened?

Fresh windows install. I download firefox, I try to login with my account, the only account I have in firefox. I reset the password, cause I had forgotten it. Finally, I … (Lesen Sie mehr)

Fresh windows install. I download firefox, I try to login with my account, the only account I have in firefox. I reset the password, cause I had forgotten it. Finally, I login. No bookmarks, no passwords, no data whatsoever. It does not sync. Last time I did a format, I remember crearly, logging into firefox account and instantly everything got synced, like in a minute. What is going on? Why are there no data in my profile? Where is all my bookmarks and passwords? What do I have to do to get my bookmarks and passwords back?

Gefragt von koutrasantonis vor 1 Jahr

Beantwortet von koutrasantonis vor 1 Jahr

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Can I get access to my addons having deleted my Firefox Account?

I am the author of a few small addons on the Addons website, (namely Styling) and I didn't think that I would lose access to these by deleting my Firefox account. I have … (Lesen Sie mehr)

I am the author of a few small addons on the Addons website, (namely Styling) and I didn't think that I would lose access to these by deleting my Firefox account. I have regretted my decision to delete my account, because I have put a lot of time and effort developing these addons, and I can't login anymore with my deleted account :(

The addons are still on the Addons website, so is there some hope that I can reclaim my addons with a new account, or log in to the Addons website through some other method?

(More info: I deleted my account 5-10 days ago)

And if this isn't the right place to ask this, where can I ask?

Gefragt von Magm vor 1 Jahr

Beantwortet von McCoy vor 1 Jahr

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How can the 5 minute timeout on sync verification code be increased to 10 minutes in view of delay receiving code by email?

Due to problems with upgrading my Ubuntu to 18.04, I've been forced to use a LIVE DVD for the last 8 months instead of a properly installed Ubuntu. This LIVE DVD crashe… (Lesen Sie mehr)

Due to problems with upgrading my Ubuntu to 18.04, I've been forced to use a LIVE DVD for the last 8 months instead of a properly installed Ubuntu. This LIVE DVD crashes or drops out from time to time so each time this happens I have to re-sync the Firefox it brings up. This re-sync requires a verification code to be sent by email, but because that email has to go through my Google filtering process, it usually takes longer than the code's 5 minute validity before I receive it. When I do finally get it and enter the received code back in Firefox, I'm told the code is invalid or expired. This is because 5 minutes validity is just too short a time for my setup. If it were 10 minutes, that would allow me to go into Gmail -> Settings -> Accounts & Import -> Check email from other accounts -> and then order Gmail to perform a special immediate mailcheck on my selected account. As a slow elderly old codger myself, I find it too hard to do all this within 5 minutes. Why can't we make it 10 mins?

Gefragt von advt vor 2 Jahren

Beantwortet von advt vor 2 Jahren

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Lost all my Google account passwords from stored passwords on firefox

I store passwords on firefox account and use sync to share passwords across devices. I did not delete any passwords on any device. recently, I saw that only google accoun… (Lesen Sie mehr)

I store passwords on firefox account and use sync to share passwords across devices. I did not delete any passwords on any device. recently, I saw that only google account passwords are missing and rest passwords are intact in saved passwords. my google passwords have been stored since a long time. all my old and recent stored passwords are shown in firefox but only my google account passwords are gone on all the devices. I tried login-backup.json but there is no change in passwords shown. need help.

Gefragt von vvons vor 2 Monaten

Beantwortet von jonzn4SUSE vor 2 Monaten

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ALL my Firefox synced data is lost

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail. I had a Windows 10 update issue so I decided to format my PC. My sync… (Lesen Sie mehr)

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail.

I had a Windows 10 update issue so I decided to format my PC. My sync was enabled and all data was synced normally. I went ahead and formatted it, and installed a new copy of Win 10, and all softwares, including FF. Now after syncing for over an hour, I cannot find anything. No history, no bookmarks, no logins, nothing.

This is definitely something to do with your update. I cannot figure anything else out. How can I get my old data back? This is absolutely ridiculous and frustrating.

I have 2 other laptops with FF synced, but they aren't booting up either because of hardware failures. I cannot risk turning them back on, and loosing my FF data from those laptops.

Please advise, how to access my cloud data on FF, or should I switch over to Google chrome because of your incompetency?

Gefragt von mal1k vor 1 Jahr

Beantwortet von Wesley Branton vor 1 Jahr

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Logins and passwordx

I am running Linux version of Firefox. It has just upgraded itself - without any warning that logins and passwords would no longer be accessible The upgrade cannot read p… (Lesen Sie mehr)

I am running Linux version of Firefox. It has just upgraded itself - without any warning that logins and passwords would no longer be accessible The upgrade cannot read previous version of my profile, so I cannot access login and password from my old profile I have used Profile Manager, but it refuses to open my previous profile with the updated Firefox. How can I access my passwords from before this update?

Gefragt von phil152 vor 2 Monaten

Beantwortet von phil152 vor 2 Monaten

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Not able to find my saved passwords after updating Firefox

My Firefox updated automatically, unfortunately before exploring the updated version I as I usually do, deleted the Old Firefox Data Folder that I automatically created w… (Lesen Sie mehr)

My Firefox updated automatically, unfortunately before exploring the updated version I as I usually do, deleted the Old Firefox Data Folder that I automatically created when the FF updates. Now when I saw I lost all of my saved password bookmarks etc. I had more than 400 saved password :/ Its breaking my mind, What should I do. I used to delete the Old Firefox Data folder but happily nothing happened until now, How should I get back my previous data. ? I had very important passwords saved in that history. Even though I turned on the firefox sync but I didn't found any password still. Any help will be highly appreciated.

Gefragt von Ahsan vor 1 Jahr

Beantwortet von jscher2000 vor 1 Jahr

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Syncing

I'm trying to sync a new laptop. It keeps telling me to sign in on another device. I'm already signed in on both devices. Help!

Gefragt von Ellen vor 8 Monaten

Beantwortet von Ellen vor 8 Monaten

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No sync

Hello I just formated my laptop.I installed mozilla and logged into my account to sync everything.I was waiting half an hour just to realize at the end that nothing was … (Lesen Sie mehr)

Hello I just formated my laptop.I installed mozilla and logged into my account to sync everything.I was waiting half an hour just to realize at the end that nothing was synced and nothing can't be synced anymore,like i lost everything passwords bookmarks etc. I'm pretty sure that was my account on mozilla and i activated sync before i format.. what can be done?

yours sincerely

Gefragt von kostadisn7 vor 8 Monaten

Beantwortet von ·´¯`·...¸>-)))º> ~dbben vor 8 Monaten

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Unable to log into Firefox Sync

I recently got all new devices and traded in my previous ones and when trying to login to Firefox Sync, I can sign in successfully but then I’m required to provide the 6-… (Lesen Sie mehr)

I recently got all new devices and traded in my previous ones and when trying to login to Firefox Sync, I can sign in successfully but then I’m required to provide the 6-digit code that is sent to my email. I am unable to login to my email because the password in stored in my Firefox Sync saved passwords.

Attempted to reset my email password (Gmail) but I need to enter the last password that I used, which I have no idea since I’ve always used Firefox Sync and all I get from Google is “we are unable to verify this account belongs to you”. So not much traction on gaining access to my email account.

In my mind, I assumed that by utilizing Firefox Sync as a form of a password manager, I wouldn’t be in this situation as long as I knew my Firefox Sync password. I have since learned otherwise. I can sign-in on accounts.firefox.com but of course making any change requires that I put in the code that was sent via email.

I attempted to download Lockwise and again prompted to enter the code sent via email.

So at this point, I’m just wondering if I’m out of luck and although I know my password to my Firefox account that I’ll be unable to regain access to it or my email because I can’t access the 6-digit code being sent to that email.

Any additional support or suggestions are appreciated but I feel like I’m unfortunately at the end of the line here on what else could be done.

Gefragt von Corey W vor 4 Monaten

Beantwortet von jscher2000 vor 4 Monaten

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Why does my new Mac Firefox make me log into Firefox account every time I open it?

Every time I start Firefox on my new Macbook, I have to login to my "Firefox Account" to get my bookmarks, passwords, and preferences. On my old Macbook Firefox is logged… (Lesen Sie mehr)

Every time I start Firefox on my new Macbook, I have to login to my "Firefox Account" to get my bookmarks, passwords, and preferences. On my old Macbook Firefox is logged in whenever I open it. How do I fix this?

Gefragt von Sue vor 2 Jahren

Beantwortet von rfkelly vor 2 Jahren

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If i change my password, will i lose my sync data?

Greetings. I have been reading about this but i can't find an answer specific to my question. I want to change my Firefox account password, not because i forgot it, just… (Lesen Sie mehr)

Greetings. I have been reading about this but i can't find an answer specific to my question. I want to change my Firefox account password, not because i forgot it, just because i want a better one. Online you can read that if you reset the password (without the recovery keys), all data will be lost, but i don't want to reset it. I have access to my settings page and there is no warning in the "Change Password" option saying that if you change it, data will be lost. Also, in this page: https://support.mozilla.org/en-US/kb/change-your-firefox-accounts-password it says "We recommend changing your password periodically". So, is it safe to change the password if you know the current one and have access to the settings page? Is the "Data will be lost" warning only for when the password is forgotten and needs to be reset? Thanks

Gefragt von Mike vor 1 Jahr

Beantwortet von Mike vor 1 Jahr

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my passwords doesnt sync after login

hi i have a account in firefox : [email address] i have many saved passwords in this account after changing windows on my laptop and install and login to firefox again, m… (Lesen Sie mehr)

hi i have a account in firefox : [email address] i have many saved passwords in this account after changing windows on my laptop and install and login to firefox again, my passwords dont load in options and sites. please solve my problem. thanks

Gefragt von hamed.paydar.68 vor 1 Jahr

Beantwortet von the-edmeister vor 1 Jahr

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My logins.json is empty after synchronized the account and I don't have old logins.json (no corrupt)

I upgrade Firefox Desktop, and succendly no logins sites available. No corrupt and the logins.json is empty. I don't have old logins.json to try. How can i recover the lo… (Lesen Sie mehr)

I upgrade Firefox Desktop, and succendly no logins sites available. No corrupt and the logins.json is empty. I don't have old logins.json to try. How can i recover the logins.json?

Gefragt von mynotas vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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How can I change what to sync, BEFORE syncing?

Hi, I wanted to install FF dev edition. How can I set what to sync before actaully syncing? I know I can change settings afterwards, but then everything has been synced a… (Lesen Sie mehr)

Hi, I wanted to install FF dev edition. How can I set what to sync before actaully syncing? I know I can change settings afterwards, but then everything has been synced already, and I don't want add-ons, book marks to sync.

thanks AO

Gefragt von info2419 vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Sync problems

I have account, where i have passwords/logins, bookmarks, etc. Some days ago i as usual reinstalled my Windows, installed Firefox, and tried to Sync. Sync was done, i pre… (Lesen Sie mehr)

I have account, where i have passwords/logins, bookmarks, etc. Some days ago i as usual reinstalled my Windows, installed Firefox, and tried to Sync. Sync was done, i pressed Sync on Account button, and nothing happens. Then i tried to see my pass/logins there: about:logins , but there is empty. And my bookmarks doesn't show.

How can a get back my logins, passwords, bookmarks, plugins?

Gefragt von Senya vor 2 Jahren

Beantwortet von Senya vor 2 Jahren