Firefox-Hilfeforum

I have several months with this problem, sometimes when I open a new tab from a link is stay with icon of loading but nothing happen. If I open several times finally it loads, but is very frustrating.

I have last version of Firefox, I tried a clean install still happen.

Please let me know how to fix it.

Regards, Spirit

Always have to waste time fixing this. With the power of technology today, why can this never be solved? Last time I finally found some source advising me to log into admin config or something. Then change a '1' to a '2'.

I tried it again this time. Does not remain resolved. Constant back & forth closing browser, restarting which fixes if for day or two, then back to same mess. WHY cannot this be resolved before sending out the upgrade?

After I fixed this last upgrade, it remained fixed.

Not THIS time. Fonts still reverting to skinny Hv light ital or similar. Not consistent. Could occur on some pages, others not.

Hi, I'm running Firefox (both Quantum/Beta and main stable versions tested) on macOS Mojave (newest Beta). The behavior is the same - after File dialog is opened, I can do few actions (e.g. browse few folders, even successfully save) but if I leave it open too long, it stops responding causing the entire Firefox to freeze.

Note that I can save or select a file as long as it is done quickly - "save as ...", then select folder from list of the recent ones and click save. But if you start browsing or creating new folder, or changing file name - it all freezes.

The freezing happens regardless of website or whether it is “save” from Firefox menu or from a web app (eg Google Mail - saving attachment).

Since updating to Firefox v.62.0.2, I can not log into any sites such as Splinter or Jezebel from their homepages. However, It seems that maybe you can log-in from https://kinja.com/ proper. But even when you can log into from Kinja proper, the notification page is funky and doesn't work like it used to. Prior to this update and how it's supposed to work you're supposed to be able click on a notification and it will navigate your directly to the comment that someone has starred or replied to. That is no longer happening.

What was done that it messed up access and navigation within those sites which use Kinja? Is this a setting we can change on our end to fix this, or is this something Firefox will have to fix? I've found others are having the exact same problem, and have had to switch browsers because of it.

In Options->General->Language and Appearance->Fonts & Colors I see some colors and some fonts to choose from a dropdown menu. I'm glad to have the option to be able to customize the browser's appearance, but if we have the ability to customize it, why not go all the way and let us the ability to add custom colors/fonts? (in fonts it really would required a 3rd party addition, whether it's a downloaded font or a Firefox add-on, but with colors it's simply giving us the full RGB instead of a selected few). Thanks in advance.

Upgraded to ver 62 of Firefox browser on my Mac and I have lost any notes that I had attached to my bookmarks?!?!?!

Whatever happened to those notes???

Only in FIREFOX, my TITTER safety settings are changed & locked automatically. If I try to change the settings as I desire, I may not be able to do it as it can NOT be changed. I am using FIREFOX for years. I am only encountering this problem recently after I installed a fresh version of FIREFOX.

I have just been forced to use Google Chrome instead of FIREFOX just for this problem. I can NOT change * uncheck either: -Hide sensitive content -Remove blocked and muted accounts Please see the photo & inform me if I could correct this problem so I can use FIREFOX back again. In previous version or via CHROME, I can change these 2 setting as I want, but not the most current version of FIREFOX

Hi there, this problem started, about 5 days ago, some videos won't play and it shows it's because html5, but they played previously. I don't won't to move to chrome, i don't know what to do. Any idea is welcomed. Thank you very much.

My firefox for fedora is 61.0.2 (64-bit). The print to file cant remember last location. I got to choose the location every time as I use print to file. Is it possible to make it remember last location in about:config? Thanks

I built Firefox 51.0.1 (dont have rustc installed, hence this older version) with --enable-gpsd flag set. I also set geo.provider.use_gpsd to true. But firefox still does not use gpsd for geolocation. I did verify, that gpsd is up and running correctly. How can I troubleshoot the geolocation issue?

On both my Windows 10 machine and my Windows 7 machine, I am using Firefox Quantum 62.0.2 and the information at Tools>Add-on>Extensions says that McAfee WebAdvisor 6.0.0.136 is enabled.

I get the McAfee WebAdvisor green icons to show up for a Google search on my Windows 10 machine. However, I cannot get them to show up for a Google search on my Windows 7 machine.

Why do I get the green icons in a Firefox Google search on the Windows 10 machine, but I do not get them on the same search on the Windows 7 machine??? Google is a default search engine for Firefox on both machines.

I might add that I get the green icons for a Bing search on both the Windows 7 and the Windows 10 machine. Bing is also a default search engine on both machines. But, only Windows 10, and not Windows 7, will show the green icons in a Google search. This is strange!! What can I do to get them to show up in the Firefox browser Google search on Windows 7??

I read a post there dated 9/21/2018 that said Firefox 62 doesn’t support WebAdvisor. But that doesn’t seem to be true, 1) McAfee WebAdvisor is listed as an add-on; 2) I get the green icons when I do a Bing Search on my Windows 7, and I get the green icons when I do a Bing search AND a Google search on my Windows 10. It’s only a Google search on Windows 7 that does not produce them. What can I do to get them to show up for a Google search in Windows 7?

I've backup up my bookmarks as JSON file using the bookmark backup function in Firefox. Now I'm trying to restore a bookmark by clicking the bookmark icon and selecting "Show All Bookmarks". Then the "Library" window pops up and you select "Import and Backup" > "Restore" > Choose File". But then nothing happens. A window should be popped up for you to select a file but nope, there's no response whatsoever. I've tried reinstalling the Firefox, deleting all files and folders in my Windows profile but no success.

Can anyone please help me? Thanks!

Hello, I'm here more to report a bug than to ask a question, but I couldn't get myself to work with Bugzilla, it asks too many things.

So you know how sometimes you open a bunch of tabs in "Private Browsing" just so you have a separate window to close everything at once when it's not needed anymore, well usually in the case of Chrome and Edge, it clears the ram that window was using, instantly no problem... Firefox doesn't really do that and I find it quite worrying if you call it "Private browsing", in fact, closing tabs doesn't really seem to close them at all!

In chrome, when you close 10 tabs you see the ram usage dropping quite clearly, with Firefox it just stays there and it's even worse when I close the whole private window and because I have a normal Firefox window still open, it doesn't clear any ram!

Yesterday I had windows explorer crash because of this and it closed word while I was working on it, go to task manager and Firefox is using 5GB of ram with 5 tabs open... Every damn day I use lots of tabs I have to close Firefox completely and open it again with the same goddamn saved tabs to clear 3gb of memory or more!

Really I want to like this browser, but first of all, this must be a horrible programming practice and second I doubt this is safe at all, keeping closed tabs for hours in memory waiting for the program to close can't be safe, it just can't!

How to reproduce this memory leak? Have Firefox with a normal window open, then open another normal or private browsing window, open a bunch of tabs there, watch memory usage rise, then close that window and watch it not drop at all. Way around it? Close Firefox and re-open. Could it be an add-on bug? Maybe, you tell me if it works with you, but it would still mean there's a bug with Firefox itself.

Really simple, I have no idea why this is a thing, isn't it supposed to have a separate process that clears memory when you close it? I have my doubts it's working like that.

Foxit Reader is my favourite PDF program. To be able to save and print from the preview window in Firefox (on the left hand upper side) I use the ESR channel. Till version 59.9 at the bottom of the preview window a toolbar appeared with which I could save or print the document. Since the upgrade to version 60.2, this toolbar does not appear (which was the fact when I used the standard version of Firefox). I want to downgrade to ESR 59.9 (though Mozilla does not recommend this) in order to have back the toolbar, but if I choose for this version (in the download history under 'options') the latest version remains. Secondly: Is there a way to retrieve the mentioned toolbar in ESR version 60.2?

We have a problem with printing through the firefox of the latest version of 62.0. But there is also a problem with printing in the previous version of 61.02. Print starts only in the old version of the browser, with each print necessary to do Firefox cleaning. Maybe some problem with cache or something like this, but how can i solve it?

System version - Windows 10 Printer - RP820US

I had an insane amount of very important tabs open - many that I hadn't actively visited in weeks, but they were always restored properly when Firefox was restarted, so I didn't bookmark them. I won't be able to just go through my history and find them all, especially since I won't know which ones I was finished with and which ones I still needed to use, since in my History I will have thousands of pages from the past several months to go through. This is complete bollocks, and has not happened to me in years. I thought Firefox was more reliable than this, hence why I admittedly let my guard down a little and got complacent with my tabs. Is there anything I can do to retrieve that session? I'm not seeing any other restoration options from previous dates, and I've already checked the basic troubleshooting, none of which is valid in my case/since updates.

In Linux Mint 18.1, Firefox 62.0.2_64, I installed (extracted) Fx to /opt, in its own new directory (/opt/firefox). Earlier, I created a new profile using profile manager, for an earlier Quantum version Fx 60.x esr..

Then copied several of MOST recent days of bookmark backups (.jsonlz4 files) from the PRE-Quantum profile into the new Quantum profile above, that has only been used with Fx Quantum versions. Note: Some of the jsonlz4 files were copy & pasted from old legacy to new quantum profile; after that, Quantum backups were automatically created (so should be compressed?).

Are there easier ways than I know about, to quickly tell if 2 bookmarks files contain *approximately* the same number of non-corrupted bookmarks - in a human readable way, or file comparison (in Linux) that creates a list of elements found only in one file?

Is there a way (say, convert to a spreadsheet or CSV, etc, to find all differences in specific column, or something  similar?

I'm not so sure something didn't go wrong, moving bookmarks from a Legacy profile to Quantum profile.

The places.sqlite files are IDENTICAL size in both the old legacy profile vs. new Quantum profile. That's a little odd, as exporting to html - the most recent bookmark files of legacy & quantum profiles and comparing them, the legacy bookmarks.html files have a LOT more lines (~ 3000 more lines- "line numbers", in text a editor ). Graphics / icons count as one line, so larger icons or higher resolution doesn't explain a much larger # of LINES in the legacy html file . Maybe that's if bookmarks in places.sqlite don't contain descriptions - ever.

The automatically backed up Legacy bookmarks*.jsonlz4 are considerably larger than the equivalent Quantum automatic backups. The files I'm comparing should have nearly the same bookmarks. No significant additions or deletions of bookmarks were made to either Legacy or Quantum bookmarks, so that's probably not the size difference.

Mozilla said? they wouldn't SHOW bookmark descriptions starting in Fx 62 (that's now), BUT WOULDN'T REMOVE the descriptions DATA from bookmark files until a LATER Fx version, so Ghacks.net says.

Comparing the exported bookmarks from Legacy & Quanum profiles, seems clear the Quantum HTML files do not contain any descriptions. Quantum bookmarks*.jsonlz4 files are ~ *35% smaller than Legacy files (that should contain the same set of bookmarks.

I'd guess that either Mozilla removed descriptions sooner than promised, or moving Legacy bookmark files to Quantum profiles removes descriptions, intended or not.