Forum der Gemeinschaft Firefox

Hello, I reinstalled Firefox and am unable to recover my bookmarks and other data. Before the re-installation, I manually backed up my data, but when I try to restore from the backup, it does not work. All my bookmarks and previous data are still missing. How can I fix this and recover my information?

I was on a website and noticed I was signed out, so I went to log in, but the browser did not display the username/password like it usually does. I clicked on the hamburger menu to go to my passwords and I noticed that it said "Account disconnected" at the top. I figured this was the issue, so I clicked it to log in. After going through the forgot password steps, I got logged in to Mozilla. Firefox then prompted me if I wanted to save that password and I clicked yes. I then went to the password manager and the only one listed was the Mozilla password that I just saved. After some digging, I found there was a logins.json.corrupt file in the profile folder. I tried renaming it to logins.json but that does not work. I tried viewing the corrupt file, but it was not legible.

Is there any way to recover the passwords or are they gone for good?

(I have no idea what topic I should have selected. If you read the text here, you can quickly see that I am flailing about.)

Please bear with me as I try to finish restoring Firefox after a spam attack that got around MalwareBytes, SuperAntispyware, and Windows Defender. I am missing a large collection of bookmarks, and until a day or ago, I had not the foggiest idea what it was called, as I had started it quite a long time ago and had not encountered any problems.

I knew that, whatever it was, was still on the computer as I had caught a glimpse or two of it. Two days ago, I found it: I clicked on the three-dot icon in the top right-hand corner of Firefox, selected Bookmarks, scrolled to the bottom of the list, and clicked on Manage Bookmarks, whereupon I found my compilation named Bookmarks Menu.

I had, more or less accidentally found, several days ago that there is supposed to be an icon specifically for that entry. I thought that I had kept a copy of what the icon looks like; sadly, I just saw that I had not so done.

However, I sort of recall what it looks like, with, I believe a star and something else, and it is supposed to be found in More tools, Customize toolbar icon collection. I looked there, with my miscreant note about the icon I need to restore the use of Bookmarks Menu; the icon was not there (and is not now, I just looked.) I don't even remember how I found the text about the icon, which had an image of it, alas.

If anyone can assist me, that would be, obviously, greatly appreciated.

Hi

I had to update my firefox because I couldn't search anything because maulware was put in the search bar. It kept saying I couldn't go to any site because it might be corrupt. Everytime I opened it. So spectrum told me to one choice was to put firefox back in again and nothing was there fault but firefox wasn't keeping up with security. So here I am I have lost all my bookmarks of my business. Is there anyway I can have them reinstalled? Thank you so much for your help. Firefox has been my browser for a very long time years and years. Please help my business and me. This is disastrous for me.

Help, My computer performed an automatic update, rebooting itself and all the history on Firefox has been lost all my open tabs have disappear. I followed other instructions to open the Profile Folder, but the only 2 files there are the ones created after the reboot. There are no previous files. Thanks, Juan

Siguiendo sus instrucciones facilitadas, he conseguido recuperar la carpeta de mi perfil anterior pero no se qué hacer con ella para que aparezcan los marcadores de siempre en la aplicación, cómo lograrlo Gracias

Question: where can I find a key that has been changed, or when asked is it automatically saved an will appear when needed . Question: I am trying to recover everything-l also need to know (my finger slipped and lost what I was working on) not sure since I lost that info! But I think something like I should tap on user name, and something about a list of keys would appear? I do not remember what I was working on but somehow I think it was important? Recover is taking time but I need a lot to recover.I hope most of what I need to recover if they need a key it will be with (such as contacts!)what I am trying for recover. Thank you in advance for any help you can give me. Sorry for the long rambling but could not see how to shorten the question. I need help with other recovery info...

Moved to different pc, logged into my account, all bookmarks gone. What is going on? The sync even synced with empty bookmarks, and I guess everything I bookmarked is gone now.

When my Firefox crashed today, I chose to restore it rather than troubleshoot. When it was done, my bookmarks icon had disappeared. Yet when I go to the individual websites, I can see that each one is still bookmarked. How can I restore the icon that used to be in the toolbar at top? Thank you for any help you can give. I have been using Firefox for many years now and this is the first time I encountered this problem.

I have two recovery keys, how can i check which is the one set for my preferred installation of Firefox. One was for my en-CA install, the other for an en-US install made a week later due to an update glitch. I had to use my en-CA recovery key to recover my settings to the en-US install, which also made a new recovery key. I want to get rid of the spurious en-US install.

Now i don't know if that new recovery key replaced my en-CA install's key.

I updated my Firefox browser to the latest version (133.0.3) and lost all of my bookmarks (there were so many). This has never happened to me with previous Firefox updates. How do I get these bookmarks back? I am devastated right now and really want my bookmarks back. Please help.

UPDATE: I read several previous questions and support about recovering lost bookmarks prior to posting my question. None of them applied or worked in my situation. This latest update version 133.0.3 overwrote everything in my local Mozilla folder and my old profile did not seem to exist anywhere, but after much searching I did eventually finally find the last bookmark file (after selecting to view hidden files, searched for places.sqlite in my C drive) on my computer from before the update. Next step is to import them.

My previous post seems to have disappeared, so will try again. I am 85 years old and have been using Thunderbird fo over 15 years with out any problems. Afew days ago I tried to send an e-mail and didn't have any "Send" button. In trying fix, I some how deleted my contacts sidebar. I sill have my addresses book. I have tried everything to retrieve them but no luck. I tried removing Thunderbird and reinstall, but it comes back the same. I would appreciate an guidance in trying to resolve my problem. Thank You

Hi. I accidentally deleted the "Today" subfolder that exists under the "History" section in Mozilla. How can I get it back? I'm not interested in getting the internet history from today back, just the folder. Thank you for your help.