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Remove sneakily installed saving option of download

Hi guys, I don't know when and how exactly this thing was added to my firefox behind my back, I don't like it, I don't like Baidu Pan either but I have to use it. I check… (Lesen Sie mehr)

Hi guys,

I don't know when and how exactly this thing was added to my firefox behind my back, I don't like it, I don't like Baidu Pan either but I have to use it.

I checked the extensions and add-ons, nothing suspicious was found.

Can you please help me remove it?

Gefragt von 865285807 vor 1 Jahr

Letzte Antwort von FredMcD vor 1 Jahr

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Getting pop-up for critical virus alert when running 96.0.3 on Win 10 Pro

I'm running 96.0.3 on a fully patched Win 10 Pro system - both O/S and programs. When Firefox is running I'm getting these pop-up error messages randomly with changing c… (Lesen Sie mehr)

I'm running 96.0.3 on a fully patched Win 10 Pro system - both O/S and programs. When Firefox is running I'm getting these pop-up error messages randomly with changing content. They stay on screen for some seconds and then go away. Message states it's from (via) 5.back2yard.biz. I put that in my hosts file and I'm still getting them. My network is a cable modem hooked to Xfinity and then cable connected to another fully newer patched router. All addresses are 10. range. I ran both a Malwarebytes scan and a Windows Security scan - both are clean.

I'm unable to upload a small image after a hour so I'll give up on that right now.

Gefragt von oldserverguy vor 10 Monaten

Beantwortet von oldserverguy vor 9 Monaten

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Old version of firefox keeps opening porn sites randomly

Hello. Im new to the Mozilla Support community I am running a Japanese Windows XP SP3 on VMWare Workstation 16, i have downloaded a old version of firefox, due to newer v… (Lesen Sie mehr)

Hello. Im new to the Mozilla Support community

I am running a Japanese Windows XP SP3 on VMWare Workstation 16, i have downloaded a old version of firefox, due to newer versions not working on xp

And heres the issue: Firefox keeps opening tabs randomly which are related to pornographic websites like xxnx, pornhub, evilangel n' etc..

Heres things ive tried, but didnt work: -Install tdsskiller & scan -Scan with Avast Antivirus -Uninstalling Firefox and delete registry entries -Getting IE8 or G**gle Chr*me for Windows XP SP3

Any way to resolve this problem? i can't watch these things!

Gefragt von mm321 vor 1 Jahr

Beantwortet von James vor 1 Jahr

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Auto download without consent on some malicious websites

(Automatic translation in English ) As what happened in the title, when I was collecting information on the internet, the webpage was redirected twice to a malicious web… (Lesen Sie mehr)

(Automatic translation in English ) As what happened in the title, when I was collecting information on the internet, the webpage was redirected twice to a malicious website. And then I closed an advertising module with "X " in the center of screen, my firefox started to automatically download apk files from a webpage

Gefragt von Ceesucc vor 1 Jahr

Beantwortet von Scribe vor 1 Jahr

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pups prefs.js keep coming back found by malwarebytes plus several tries to hack my email account

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found th… (Lesen Sie mehr)

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found the pups every day up to now:

PUP.Optional.DefaultSearch is Malwarebytes’ detection name for a family of browser hijackers targeting Chrome, Firefox and Internet Explorer. Symptoms The browsers’ default search engine was changed to one that belonged to the threat-actors. I am german so probably I need your patience in helping me to clean my system resp. Mozilla.

Looking forward Ingrid

Gefragt von iethomas vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

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Firefox tries to access weird websites each time it starts

Hello Mozilla community! Merry Christmas! I have noticed since yesterday (but maybe it is related to the 95.0.2 Firefox update) that Firefox tries to access some weird we… (Lesen Sie mehr)

Hello Mozilla community! Merry Christmas!

I have noticed since yesterday (but maybe it is related to the 95.0.2 Firefox update) that Firefox tries to access some weird websites each time it starts.

The websites Firefox tries to access are various (non-exhaustive list):

Kaspersky Internet Security blocks all those access attempts and notifies me with a "Download denied" event and a "Probability of unauthorized software download" message (see uploaded image).

I immediately suspected one of my Firefox extensions, so I disabled them all... But the issue kept on occurring. Could Firefox be infected? (I ran Kaspersky Internet Security through my whole PC, and it found nothing ; I did the same with the free version of MalwareBytes ; nothing again).

I find it hard to believe that this behavior is normal and that these alerts are false positives from Kaspersky Internet Security... What do you think guys?

Regards, Jerome.

Gefragt von Jerome vor 11 Monaten

Beantwortet von Jerome vor 11 Monaten

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Firefox 94.0.2 was hacked

Last night my Firefox 94.0.2 was hacked. When running Firefox, it would lock up my desktop. It disabled Norton Security, it disable other installed security software, an… (Lesen Sie mehr)

Last night my Firefox 94.0.2 was hacked. When running Firefox, it would lock up my desktop. It disabled Norton Security, it disable other installed security software, and it disabled Windows System Restore. The hacker put up a message claiming to be Microsoft Support, with a phone number to call for help. This was a scam. I ran Firefox refresh, and that removed the hacker's program from Firefox, but then I had to do a full repair of my Window's installation. To protect my system, and prevent this from happening again, I added "xpinstall.enabled = false" into about.config. Please let me know if this will prevent a web site from installing a dangerous hack into Firefox, or if there is something else that I need to do. I have used Firefox for years, and have never encountered this problem before. Firefox is my favorite browser, but I am now afraid to use it. Please advise me what to do. Thanks, Jim

Gefragt von jimwest1 vor 1 Jahr

Letzte Antwort von James vor 1 Jahr

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My Firefox browser has been hijacked!! (both literally and figuratively)

Long story short: Whenever I open Firefox, apparently a Russian search engine named 'Poshukach' hijacks my homepage and doesn't let me use google(Image attached). Now to … (Lesen Sie mehr)

Long story short: Whenever I open Firefox, apparently a Russian search engine named 'Poshukach' hijacks my homepage and doesn't let me use google(Image attached). Now to solve this I scoured the Internet. I refreshed Firefox, ran malware scans and even re-installed windows. Still it doesn't go away. I installed Firefox in another device with the same account but to no avail. They while roaming through Firefox settings I noticed in the top that it says 'Your browser settings is managed by your organization' or something like that. So, I figured bad guys took control of my browser's settings disguising as my so called "organization" So, I need help from Firefox's end to solve this. Remove this Organization management stuff from my account. I want my control back. Otherwise, I am afraid I gotta stop using Firefox altogether due to privacy reasons

Gefragt von turjoreal vor 1 Jahr

Letzte Antwort von FredMcD vor 1 Jahr

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site gamigo,desert operations keeps trying to connect.My anti virus stops it but i just want them to stop.

Hi.I would like to know how i can stop this site from constantley trying to connect with my P.C.luckeley my firewall stops it but eventully they will succeed.Iplayed it a… (Lesen Sie mehr)

Hi.I would like to know how i can stop this site from constantley trying to connect with my P.C.luckeley my firewall stops it but eventully they will succeed.Iplayed it a long time ago.I stopt,deleted my account but they keep attacing several times a day.I,ll be gratefull with any help\advise about this.i tryed acsessing the page sourse and i think i,ve only made it worse.

Gefragt von scarrleg vor 10 Monaten

Beantwortet von FredMcD vor 10 Monaten

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In my browser is a pic of an ugly man. When you click on him it says Browser is under remote control (reason:De

That ugly man in the browser won't let me enter websites or pages within the website ,like sweepstakes entries on Cabela's website for example. My numbers are [phone numb… (Lesen Sie mehr)

That ugly man in the browser won't let me enter websites or pages within the website ,like sweepstakes entries on Cabela's website for example. My numbers are [phone number]. Michael Lodsin When I open Firefox, there are 3 or 4 blue screens pop up to make excutible orders to my computer, I always click them off. but they we not always there. Is someone using my computer from afar, or worse tracking my keystrokes or monitoring me ?

Gefragt von nocowfarm2001 vor 1 Jahr

Beantwortet von FredMcD vor 1 Jahr

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Firefox update proces is corrupted/hacked to install background update 308046B0AF4A39CB which provides Tr.Gen threat

I can't find anything about a compromised Firefox update while using the browser when you go to help and let the browser update itself. It seems you've been hacked becaus… (Lesen Sie mehr)

I can't find anything about a compromised Firefox update while using the browser when you go to help and let the browser update itself. It seems you've been hacked because I can't otherwise explain the firefox background update 308046BoAF4A39CB, which is been detected by my systems. I obviously have more information about this if you like, but I see nowhere how to report this properly. This is the first time this has happened to me, at least as far as I know and so far I've only detected the Tr.Gen threat on my Windows computers. I would like an adequate response from Mozilla on how this could happen and what the repercussions are plus how to avoid this in the future. I've been using the Firefox browser on all my systems with various operating systems and would prefer to keep using it, but not if your own updating process is comprimised. I also think it's idiotic that I can't upload a bigger screenshot than 1024 kb because my very relevant picture is 3084 kb in size.

Sincerely,


J.L

Gefragt von Jayfl vor 10 Monaten

Letzte Antwort von FredMcD vor 10 Monaten

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poshukach

good day. two days ago I was infected by poshukach probably when downloading Opera browser or a torrente file. So, whenever I initiate firefox I am redirected to poshukac… (Lesen Sie mehr)

good day. two days ago I was infected by poshukach probably when downloading Opera browser or a torrente file. So, whenever I initiate firefox I am redirected to poshukach browser instead. Question is: how can I get rid of poshukach? Thanks a lot

Gefragt von mail1133 vor 1 Jahr

Letzte Antwort von raotw.sq vor 1 Jahr

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Browser Hijacker

I have incurred a browser hijacker that I can't seem to get rid of as no anti virus that I've tried will recognise it. The hijacker is defaultsearch.nchuser. The 'Refresh… (Lesen Sie mehr)

I have incurred a browser hijacker that I can't seem to get rid of as no anti virus that I've tried will recognise it. The hijacker is defaultsearch.nchuser. The 'Refresh Firefox button is not working at the moment. Please help me to remove this pest. Thank you.

Gefragt von kenrumble vor 1 Jahr

Beantwortet von FredMcD vor 1 Jahr

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Firefox site call is redirected to scam site

Following site is immediately hijacked to a scam site asking for login apparently to access private info. It happens with Firefox (only) whenever security setups are set … (Lesen Sie mehr)

Following site is immediately hijacked to a scam site asking for login apparently to access private info. It happens with Firefox (only) whenever security setups are set "not to track", "not to prompt for passwords", "not to prompt for credit cards" "no history" "reset of cookies at logout" etc.. then the site below: http://thaimassage-herborn.de/ is redirected to SCAM SITE: https://xb7.serverdomain.org/admin/index.php appearing as "Adminpanel" asking for Login etc..

At the same time following site is partially blocked on the news banner pictures, with a white sheet over them, whenever down scroll is hit. https://www.tgrthaber.com.tr/

Only by resetting firefox deals with the issues. But ofcourse with the reason, above security settings removed.

Virusscanner was not able to detect this hijacking or the reason behind.

Is this a firefox software issue? Is there a way to resolve this? Thank you already for any support or suggestions to resolve.

Gefragt von taskin.sakarya vor 6 Monaten

Letzte Antwort von Dropa vor 6 Monaten

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search marquis

Hallo everyone! i have now a couple of days (search marquis) coming up when i start Mozilla :( I have on my Macbook MacAffe protection, but i dont know how to get out thi… (Lesen Sie mehr)

Hallo everyone! i have now a couple of days (search marquis) coming up when i start Mozilla :( I have on my Macbook MacAffe protection, but i dont know how to get out this Search Marquis ... Pls can anybody help me with that ?

Gefragt von sparta.panos1 vor 1 Jahr

Letzte Antwort von FredMcD vor 1 Jahr

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C&C Callback Address [Malware !!]

Im used Firefox (v91.0.2 32bit) on Windows 10 Pro and anti-virus (Trend micro) alert has malware on FF to open website. im open https://www.cloudflare.com and then my use… (Lesen Sie mehr)

Im used Firefox (v91.0.2 32bit) on Windows 10 Pro and anti-virus (Trend micro) alert has malware on FF to open website. im open https://www.cloudflare.com and then my use Google Chrome to open https://www.cloudflare.com and the anti-virus not alert warning. The Admin talk to me firefox has malware.!!!! (sorry for bad Eng.)

Gefragt von khao_lek vor 1 Jahr

Letzte Antwort von FredMcD vor 1 Jahr

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ChunkApp

How can I remove ChunkApp from my browser? It is not showing in my extensions, but i know its there because the internet service I use at a customers site wont allow me t… (Lesen Sie mehr)

How can I remove ChunkApp from my browser? It is not showing in my extensions, but i know its there because the internet service I use at a customers site wont allow me to utilize my browser because of the redirect to Chunk App host/server.

Please help I do not want to switch to Google Chrome because of this legal search engine redirect virus.


Mac Operating System

Gefragt von mbosh vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

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Bitdefender: suspicious connection blocked involving Firefox - signature-2.cdn.mozilla.net

Each morning, when I first cold boot my computer, the moment I open my Firefox browser, I receive numerous (10+) identical error messages from Bitdefender: Suspicious con… (Lesen Sie mehr)

Each morning, when I first cold boot my computer, the moment I open my Firefox browser, I receive numerous (10+) identical error messages from Bitdefender:

Suspicious connection blocked: Feature: Online Threat Prevention

firefox.exe attempted to establish a connection relying on an unmatching security certificate to content-signature-2.cdn.mozilla.net. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.

Question: Is this ACTUALLY coming from Firefox? If so, please match your security certificates! If that's impossible due to a technical issue, then please email me your confirmation so that I can add an exception to Bitdefender.

Question: If it's not coming from Firefox, please email me, letting me know what additional system information you require so that we can get to the bottom of who/what is masquerading as Firefox while attempting to establish an unauthorized Internet connection from my computer.

HP Envy laptop, Windows 10 OS, latest update.

This has been occurring for several months.

Thank you for your time.

Gefragt von swamper vor 1 Jahr

Letzte Antwort von jscher2000 - Support Volunteer vor 1 Jahr

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Accidental search engine download

I mistakenly loaded a browser called Freshy Search. I was trying to access a CarMax type program, and Freshy downloaded. I now get the Freshy search window every time I o… (Lesen Sie mehr)

I mistakenly loaded a browser called Freshy Search. I was trying to access a CarMax type program, and Freshy downloaded. I now get the Freshy search window every time I open a new tab on Firefox. I want to delete Freshy from my computer. Thanks

Gefragt von swan.jamest vor 1 Jahr

Beantwortet von FredMcD vor 1 Jahr