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My RoboForm Mozilla add-on stopped working and I tried to uninstall then reinstall the app. When I try to reinstall the extension, the following pop-up occurs: RoboForm Start Page has detected RoboForm browser extension but cannot connect with it. Please update RoboForm browser extension. How do I update the RoboForm browser extension? Thanks for any help you can provide to resolve this issue.

After updating with Mozilla 129.02 yesterday my platform freezes completely after about 30 secs. I cannot even get the Task manager to work. I have to switch it off at the mains and hope the switch back on is not too harmful. ( 'Update' is fast becoming one of the most scariest words in the English language)

I have tried to download the latest update (v129.0.2). The download stops at about 98kb. This happened on the last update (v129.0.1) as well and it took me countless attempts to get it to work.

I know there are work-arounds but why should I have to **** around with my machine just to get an update?

Firefox has been an excellent browser but something has happened. I tried to access the help and, after several minutes of a blank page, I got the attached. Other legitimate pages are not loading. Sorely tempted to revert to Safari but i have donated this year and still prefer Firefox.

I used to have a home icon to return to firefox home page; it has disappeared.Any help getting it back would be greatly appreciated.I think I might have gotten it back thru the extension app but don't remember the process. Thanks

Just attempted to install latest Firefox update and now NEITHER program can be accessed...ERROR...Platform version 129.0.2 is not compatable with minversion>=129.0.1 maxVersion<129.0.1 NOW, I CANNOT OPEN FIREFOX AT ALL and have no access to the bookmarks, anything having to do with FIREFOX Windows 10

Please help ! TIA

i have bought another mac 2013 with big Sur system installed and i am not seeing firefox in the app store ? is there any solution how can i get in my mac ?

When I went online today (8/21/2024) firefox said it needed an update and started running it. Seemed to take a long time, and then timed out. killed the browser and restarted. Same thing.

Is this a bad update? Having to use another product to ask this question.

LINUX. see subject, please. i started on this laptop w/ mint. 5 or 6 years ago. then downloaded peppermint 1 and has been working great, but the browser does not update automatically like is said. Then, my Linux guy up and passed away. I know no one in town that uses it. I'M ON LINUX. any help appreciated. have gotten some replies with folk trying to help, but it just wants to download/install whole program. my bank wants me to upgrade to at least 115. can't access accts. Chase are useless. They don't know what Linux is. Perhaps someone here can point me in right direction? Regards. God bless.

My organization has been using Firefox ESR for many years. I am trying to upgrade from ESR 115.12 to ESR 128.1 The upgrade is hanging at the very end of the install. Procmon shows firefox.exe being launched in the background and hanging. When I manually run firefox.exe, it says "Unable to read configuration file". If I edit "autoconfig.js", and comment out the "general.config.filename", then everything works.

We still use the general.config.filename and have not fully transitioned to the newer policies.json configuration (we have settings in both).

Was a change made in ESR 128 that broke (or stopped supporting) the older format ?

thanks, -stephen

I recently updated to 129.01 (64bit). Now Firefox keeps crashing, especially when I am trying to fill out an online form. Does anyone else have this issue? Any suggestions on how to resolve?

We ask this today, August 20, 2024, in the hope of finding a current solution to a question that has been asked for years:

How to prevent Firefox from updating?

When we search for this answer online, we find many answers -- all of which seem outdated. The many solutions from many years ago (which appear at the top of search listings) no longer work or are no longer available.

We like Firefox. otherwise we would not even bother asking. But we do not like that it appears users are losing the ability to customise their Firefox experience. We do not like that updates will sometimes break the way that we use Firefox. And we especially do not like that Firefox has become increasingly difficult to constrain.

If we wanted software that does not respect us we have many other other options.

What we want is: the option to tell Firefox that we will continue using this specific version of Firefox for as long as we wish, even if that leads to many terrible things. Yes, we want to know what those terrible things might be and to understand the implications of skipping this new update, but we want to make that informed decision; we do not want updates shoved down our throats.

For those running Ubuntu (Jammy) in August of 2024 how does one successfully prevent Firefox (recent) from updating? We would prefer a menu option but will accept a third-party solution if necessary. We want, among other things, to put a stop to the ominous "in X days we will install the update regardless of your obvious intentions to avoid an update" messages.

(We had these same issues back when we used Windows. The ability to prevent Firefox from updating seems to have been lost many years ago.)

Helpful responses are welcomed and appreciated.