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  • Archiviert

Suddenly Firefox has stopped working, whether I type the url or hit a bookmark. Why? This is very frustrating

hi about 2 days ago ff stopped working. i type an address into the usual window like i've done a million times, hit enter, and nothing happens. i click on a bookmark… (Lesen Sie mehr)

hi about 2 days ago ff stopped working. i type an address into the usual window like i've done a million times, hit enter, and nothing happens. i click on a bookmark, the url shows up in the address window, but nothing happens. there are maybe 3 bookmarks that still work, and all the rest are duds. auto-complete still works, but firefox refuses to take to the address. i get a lot of "flash crashes" (thanks, adobe) so i recently updated flash, and that started the problem. this is why i distrust updates. (for the record, i keep current with firefox updates, even though it is still bloatware that uses 2 GB just to run 3 windows. anyway, any help you could offer would be most... helpful! (not sure why my exclamation points are printing as open-brackets, but hey, whatever, that's the internet) thanks, tim

Gefragt von TIMSPORES vor 5 Jahren

Letzte Antwort von John99 vor 5 Jahren

  • Archiviert

Version 20, Memory Leak Still?

I've been using Firefox since well, lets just say long enough... Version 20 for the Mac seems to not have fixed any bugs or memory leaks. One of the "fixes" is to restar… (Lesen Sie mehr)

I've been using Firefox since well, lets just say long enough... Version 20 for the Mac seems to not have fixed any bugs or memory leaks.

One of the "fixes" is to restart Firefox, which is the only "fix" that works, but this really isn't a fix, this is a stopgap situation, in where you release the memory by closing it...

Are there other people with this same situation? My Firefox uses with nothing in the main page except google.com, if it's open for over 24 hours over 1GB of ram... 2 GB in 48 hours, etc...

The most Firefox has ever used was 5GB before I shut it down, now I know, restarting Firefox seems to stop this from happening, but as I said, this is a stopgap, there is something inside Firefox that makes this happen.

Is there anything in the future that will fix this issue, or is Firefox going to be forever a Memory Hog worse than Microsoft Office?

Gefragt von Cyberpawz vor 7 Jahren

Letzte Antwort von John99 vor 7 Jahren

  • Archiviert

Firefox 28 stops responding at Facebook dynamic search.

Whenever I use Facebook dynamic search, Firefox stops responding. This issue also involves writing a new post/comment using the at-sign, which starts dynamic user search.… (Lesen Sie mehr)

Whenever I use Facebook dynamic search, Firefox stops responding. This issue also involves writing a new post/comment using the at-sign, which starts dynamic user search.

  • Before update from FF27 to FF28 it did not happen. (I use Windows 7.)
  • Safe mode does not help.
  • Clearing cache and deleting Facebook cookies does not help. Neither new profile nor clean install helps.
  • There are no crash reports within Firefox as well as no Windows error logs generated.
  • Other browsers on this computer do not have this problem, another computer with FF28 that I use works well. Firefox 28 on this computer with Ubuntu Linux works.

Edit: I got Firefox not responding even at going through conversations (messages). So I can generalize that any operation at Facebook, during which three "waiting" bars appear, can lead to the not-responding state of Firefox.

Gefragt von xmrazik vor 6 Jahren

Letzte Antwort von John99 vor 6 Jahren

  • Archiviert

firefox 22 keeps crashing

bp-51be9f9b-c8d8-455a-b8ea-e70072130723 bp-8e5327a5-0523-42af-ab49-374a72130723 bp-ea6e0da5-2757-4b2a-b107-cb62d2130723 I use ffox with 100 tabs open, it crashes once per… (Lesen Sie mehr)

bp-51be9f9b-c8d8-455a-b8ea-e70072130723
bp-8e5327a5-0523-42af-ab49-374a72130723
bp-ea6e0da5-2757-4b2a-b107-cb62d2130723

I use ffox with 100 tabs open, it crashes once per 2hours or so, sometimes faster...

I have tried almost everything...

I have used addons like MEMORY FOX, UNLOAD TAB, but no solution...

all extensions updated, all plugins updated....


thanks for any help...

Gefragt von Jota vor 7 Jahren

Letzte Antwort von jscher2000 vor 6 Jahren

  • Archiviert

Firefox is unbearably slow after updating to version 27

After updating to Firefox 27 all webpages take a few dozen seconds to several minutes to load. When loading a webpage Firefox's status displays "connecting" and the CPU … (Lesen Sie mehr)

After updating to Firefox 27 all webpages take a few dozen seconds to several minutes to load. When loading a webpage Firefox's status displays "connecting" and the CPU gets maxed out with 95 to 100% of its cycles taking by Firefox.

The computer is older so it is a little slow but Internet Explorer 8 has no trouble opening the webpages and neither do other computers on the LAN so it is not a network issue. I have tried restarting Firefox, disabling add-ons, deleting add-ons, disabling hardware acceleration, restarting the computer, and reinstalling Firefox after wiping every trace of it and its user data from the hard drive and registry.

CPU: AMD Athlon 2800+ 2.08GHz RAM: 1GB OS: Windows XP Home Edition Service Pack 3 32bit


Comments by a forum moderator.
(Modified April 30, 2014 12:11:58 PM BST by John99 ) ~J99
Rather a long thread so I will add some comments here where easily seen.

 Modified June 18, 2014 6:08:41 AM PDT by John99

Gefragt von hj21c1yg vor 6 Jahren

Letzte Antwort von petef vor 6 Jahren

  • Archiviert

Videos freezing when i watch an episode

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave) also P… (Lesen Sie mehr)

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave)

also Pandora does the same thing. i listen to a song, it starts to skip, shockwave crash box pops up. i stop the plugin then the tab closes.

i allow Adobe flash to run on the page.

i have no add ons or downloads. i reset firefox yesterday. i'm confused as to whats wrong.

Gefragt von UserofFirefox2014 vor 5 Jahren

Letzte Antwort von James vor 5 Jahren

  • Archiviert

Won't open homepage on open, won't open web pages from the menu 'open new window', Can't open menu button

Ok, since update to version 31.0, I have been having some problems. I have tried doing everything stated in the support page about resetting, reinstalling, safe mode, re… (Lesen Sie mehr)

Ok, since update to version 31.0, I have been having some problems. I have tried doing everything stated in the support page about resetting, reinstalling, safe mode, restarting pc etc. First problem, when I open Firefox no web page loads. It just says New Tab and a blank white page. If I press the home button I am taken to my homepage which is google.

Second problem, when I right click on a link and the menu pops up, if I click open in new window, a new window opens but it just says New Tab with a blank page and no URL information, just blank.

Third problem, the Open Menu button just doesn't work at all. You can click all you like, that thing is not opening.

I am really stuck as to what to do. I have only been using Firefox for about a month and t was good until these problems. If I can't resolve it, I will have to use another browser as it is really annoying.

I am using Windows 8.1 by the way and have scanned my computer thouroughly for both virus's and malware.

Gefragt von Espie79 vor 6 Jahren

Letzte Antwort von supmozilla vor 6 Jahren

  • Archiviert

Firefox 49 won't start after installation

OS : Windows 7 x64 I was using Firefox 48.0.2 (x64) - french version. I manually downloaded and installed Firefox 49.0 (x64). After installation, Firefox does not start :… (Lesen Sie mehr)

OS : Windows 7 x64 I was using Firefox 48.0.2 (x64) - french version. I manually downloaded and installed Firefox 49.0 (x64). After installation, Firefox does not start : - the firefox.exe process is running, using something between 5000 and 65000 Mb of memory - nothing else happens : the process does nothing, using 0% CPU

I've seen this issue : - on several PC's of my organization - after automatic update or manual update - after having deleted my Firefox profile - after having disabled Kasperky Antivirus

I've noticed that the last version of Firefox Developer Edition has the same behaviour : install OK, won't start.

Going back to previous version is OK : Firefox starts again.

Gefragt von assistance-multi vor 4 Jahren

Letzte Antwort von Truckerman vor 3 Jahren

  • Archiviert

Mozila FireFox system tools 17.54.5468

When we got up this morning my mum had a message on her computer telling her to download Mozila FireFox system tools 17.54.5468 - the message popped up when she tried to … (Lesen Sie mehr)

When we got up this morning my mum had a message on her computer telling her to download Mozila FireFox system tools 17.54.5468 - the message popped up when she tried to play a facebook game. We clicked it and downloaded it and the computer seemed fine after that (but we did notice something called uniblue was now on her computer). Then i got onto my computer and when i tried to get into yahoo groups i got the same message. I also got a different message when half way thru watching a video on youtube a screen came up saying that the certificates for youtube were invalid or didn't exist. I deleted firefox completely - including the folder in programs (x86) - reinstalled it and i can once again play youtube videos (so far) but i'm still getting a message for Mozila FireFox system tools 17.54.5468 when i try to get into yahoo groups. My question - is 'Mozila FireFox system tools 17.54.5468' a real message from you guys and if its not, does anyone know how i get rid of it? I have Windows 7 and its a desktop if anyone needs to know.

Gefragt von xarnaye vor 6 Jahren

Letzte Antwort von FredMobbing vor 6 Jahren

  • Archiviert

My PC crashes whenever and only, when I am in a Firefox window. I have tried just about every version, including 20.0.1. The only stable version is 3.6.28.

The PC hangs completely, no keyboard or mouse response. The system is very stable and never crashes when not using firefox. The only version which works without crashing … (Lesen Sie mehr)

The PC hangs completely, no keyboard or mouse response. The system is very stable and never crashes when not using firefox. The only version which works without crashing the PC is 3.6.28, but this has a few rendering problems and some websites don't display properly. I have turned on crash reporting, but it never produces a report. I have done a firefox reset, but makes no difference. The system never stays up for more than 10 minutes. I have turned off hardware acceleration. What do you need from me to help identify the cause?

Gefragt von rnewfie vor 7 Jahren

Letzte Antwort von runfrodorun vor 7 Jahren

  • Archiviert

Flash crashing since Flash update to 11.5 and Firefox update to 17.

About 4 days ago, Adobe Flash Player updated to 11.5 and started crashing multiple times a day. So when Firefox updated to 17 today, I immediately uninstalled Firefox an… (Lesen Sie mehr)

About 4 days ago, Adobe Flash Player updated to 11.5 and started crashing multiple times a day. So when Firefox updated to 17 today, I immediately uninstalled Firefox and reinstalled the new versions in hope that the problems would be fixed. When that wasn't the case, I followed all the steps for Flash 11.3 and nothing has worked. This is only happening in Firefox. Flash works fine in Google Chrome and in Internet Explorer. My school's primary requirement is that I use Firefox with Flash to do my schoolwork. This is an issue if I have to restart Firefox multiple times during my session. 25% of all Flash crashes also crash Firefox. I need help soon.

Gefragt von dan2me76 vor 7 Jahren

Letzte Antwort von Chris Ilias vor 7 Jahren

  • Archiviert

how do I fix the "shockwave flash" error, causing firefox to lock up, slow, or crash?

continous errors about "shockwave flash", "script has stopped working" etc, causing numerous slowdowns, lock-ups, and crashes. have tried several fixes, but none have wor… (Lesen Sie mehr)

continous errors about "shockwave flash", "script has stopped working" etc, causing numerous slowdowns, lock-ups, and crashes. have tried several fixes, but none have worked.....please advise

Gefragt von mgenoves vor 6 Jahren

Letzte Antwort von dustymojave vor 6 Jahren

  • Archiviert

firefox will not start. Cannot end process in task manager

As of this morning, I cannot get Firefox to work. I am using Windows 7. I click to start firefox and it looks like the program starts. It opens a Window with the minim… (Lesen Sie mehr)

As of this morning, I cannot get Firefox to work. I am using Windows 7. I click to start firefox and it looks like the program starts. It opens a Window with the minimize, maximize, and close buttons but the window contents are blank and the load icon appears. I can minimize and maximize the window but I cannot end the program. If I use CTRL-ALT-DEL, I can see that firefox.exe is running but I cannot end the task by selecting End Process. If I try to start another instance of Firefox, I get a warning box saying "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."

Nothing I try will end the process.

I uninstalled and re-installed Firefox but the problem persists. I tried doing a fresh install with all previous add-ons and whatnot ignored but it still won't run. I've tried running it with the anti-virus disabled as well as with Windows in Safe Mode but it won't work.

Any ideas?

Gefragt von SDRobot vor 1 Jahr

Letzte Antwort von jscher2000 vor 11 Monaten

  • Archiviert

New windows in Firefox 29 on Windows 8.1 don't open fully maximized when clicked through a link

New problem in firefox 29: When I click a link that opens the new page in a new window, the window pops open in the last partially maximized state that it was in. Should … (Lesen Sie mehr)

New problem in firefox 29:

When I click a link that opens the new page in a new window, the window pops open in the last partially maximized state that it was in. Should I maximize the new window (in Windows 8.1) and close it and re-click the original link, the window opens again in the partially maximized state, not the last fully maximized state that I previously closed it in.

To create it as I've encountered it:

-go to https://news.google.com

-click on any article. the default behavior should be to open the article in a new window

-the window won't be maximized in my experience

-you can maximize the window and then close the window/ article

-re-click on the same article and the new window should appear again in the non-maximized state, not the fully maximized state that you closed it in previously


One point of note. Right-clicking the same link that opens the new window and specifically choosing "Open Link in New Window" DOES open the new window in a fully maximized state. I repeat, the new window does open fully maximized when you choose "Open Link in New Window" from the right-click drop downs menu. But, this doesn't happen with the simple left-click, which I'm concerned with.

Gefragt von bolcrom vor 6 Jahren

Letzte Antwort von Novgorod vor 6 Jahren

  • Archiviert

Java Applets don't run correctly on Mac any more. On Windows everything is correct. 3 months ago it was also working perfect with mac.

I call a Java class from JavaScript in HTML-Code. The JavaScript get loaded earlier then the Java Applet. Even the Java Applet-Tag is on the top. When I have a button in … (Lesen Sie mehr)

I call a Java class from JavaScript in HTML-Code. The JavaScript get loaded earlier then the Java Applet. Even the Java Applet-Tag is on the top. When I have a button in HTML to start the Java-class with JavaScript, it works. But it should also be possible to do that right after loading die Java Applet. Until 3 months ago it was working always properly on Mac with Firefox for 6 years. On Windows it still works perfect with Firefox. And it worked always perfect on Windows with Internet Exlorer and Chrome. I hope you can solve this problem. With Safari Java Applets don't run any more even Java is active in Safari. So my customers have just Firefox to work with on Mac. Chrome doesn't work on Mac. Here is my Code. The Applet is signed by symantec:

<html>
 <head>
 <applet code="testmacsigned.class" archive="testmacsigned.jar" width="0" height="0" mayscript name="testmac" id="testmac"></applet>
 <title>Offline Reservation hellocut</title>
 <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
 
     <!--<object type="application/x-java-applet" name="testmac" id="testmac" width="10" height="10">
         <param name="archive" value="testmacsigned.jar"> 
         <param name="code" value="testmacsigned.class">
         <param name="mayscript" value="yes"> 
         <param name="scriptable" value="true"> 
     </object>-->
     <!-- <embed code="testmacsigned.class" type="application/x-java-applet" archive="testmacsigned.jar" mayscript name="testmac">
        <noembed>
          No Java Support.
        </noembed>
      </embed>-->



 <script language="JavaScript">
 <!--
  function fctapplet(){
   window.document.testmac.testmacsigned();   
  }
 -->
 </script>
 </head>
 <body>
 <table>
  <tr>
   <td>
    <input type="button" onClick="javascript:fctapplet();" value="go">
   </td>
  </tr>
 </table>
 <table>
  <tr>
   <td>
    
   </td>
  </tr>
 </table>

 <script language="JavaScript">
 <!--
  window.document.testmac.testmacsigned();   
 -->
 </script>

 </body>

</html>

The last command - window.document.testmac.testmacsigned(); - doesn't work anymore because the Java Applet on the top isnt' loaded allready.

Gefragt von firefoxproblemonmac vor 7 Jahren

Letzte Antwort von vinay.samant vor 7 Jahren

  • Archiviert

Why Won't The Clear Cache Button Work?

Since the newest update, it is impossible to simply clear the cache, from the browser. When I click on the "Clear Now" button, it only reduces it by 1 or 1 megs at a time… (Lesen Sie mehr)

Since the newest update, it is impossible to simply clear the cache, from the browser. When I click on the "Clear Now" button, it only reduces it by 1 or 1 megs at a time! Well, if I have 550 to clear, am I supposed to sit here all day, to do what used to take five seconds?

Gefragt von StevenCee vor 4 Jahren

Letzte Antwort von MGM808 vor 4 Jahren

  • Archiviert

Since Firefox 61 up to current version Netflix will not stream.

Firefox issued another update today, to 62.0, but this additional new update still did not fix Netflix bug: Error Code: F7121-1331-P7 Is anyone in this forum able to esca… (Lesen Sie mehr)

Firefox issued another update today, to 62.0, but this additional new update still did not fix Netflix bug: Error Code: F7121-1331-P7 Is anyone in this forum able to escalate the bug report to address this problem with Netflix?

Gefragt von loyall vor 2 Jahren

Letzte Antwort von cor-el vor 1 Jahr

  • Archiviert

Firefox 23 uses 1.2 GB of RAM with 4 tabs open!

I just checked task manager, since my computer was running a bit slow, and found firefox to be using nearly 1.2 GIGABYTES of RAM, with only 4 tabs open + Chatzilla for IR… (Lesen Sie mehr)

I just checked task manager, since my computer was running a bit slow, and found firefox to be using nearly 1.2 GIGABYTES of RAM, with only 4 tabs open + Chatzilla for IRC. I have Skyrim running at the same time, and it is using LESS RAM than Firefox is!

I've tried disabling plugins, to the point where I only have the Flash and Adobe PDF ones running, I had to disable the plugin container since it crashes repeatedly (Usually at least once every couple of days). I tried using the "Free Memory" options in about:memory, and they do literally nothing to reduce the RAM usage. It's normally between 400 and 600 MB (Which is still insanely excessive for a browser). Closing Chatzilla only reduces the RAM usage by about 10-15 MB, so it doesn't seem to be the problem.

How in the name of all that's sacred is a browser using more RAM than a modded version of Skyrim?


Comment by a forum moderator.
This is a popular thread with over 10000 views. By all means scroll through and read it for useful tips & information. If however you have your own problem See

  1. My comment about telemetry in post-524332and consider turning that on.
  2. My post 510510 & use special link and start your own thread.
  3. (2nd edit 21Jan2014) Also note some related questions with solutions found after they started a new thread
    /questions/982539 the addon no script was apparently causing 1GB of memory use.
    /questions/980440 a workaround was to tweak the pref Browser.sessionhistory.max_total_viewers to improve the memory issue

Gefragt von r.helsdon vor 7 Jahren

Letzte Antwort von John99 vor 6 Jahren

  • Archiviert

Can't open or close Firefox; already uninstalled, reinstalled, created new profile, deleted parent lock, etc. tried everything; many reboots, etc. what's left?!

Hi, I hope someone can help! I've tried everything. I’m using a desktop; Dell; newer. Windows 10; 1903; plenty of speed and space left. No viruses, etc.; have done many … (Lesen Sie mehr)

Hi, I hope someone can help! I've tried everything.

I’m using a desktop; Dell; newer. Windows 10; 1903; plenty of speed and space left. No viruses, etc.; have done many scans (malwarebytes, adware, etc.)

For whatever reason (I think I incorrectly shut down Firefox and/or my computer, and that was the beginning of the problem), Firefox is causing lot of issues.

Won’t open or close. followed all the advice on this site.

Found out on this site to try ending Firefox in task manager; when that didn’t work; went in to and deleted parent.lock from the profile.

Then rebooted the computer; still wouldn’t open (or did once, but then had the same problem?) Tried shutting off the computer and restarting rather than rebooting many times during all this process as well.

I followed what someone said about adding the word OLD after places.sqlite. So in the original profile folder I have:

    places.sqliteOLD
    places.sqlite-shmOLD
    places.sqlite-walOLD

that didn’t help things. Then someone said to add OLD to ‘prefs.js’

So I have:

      prefs.jsOLD
      prefs-1jsOLD
      prefs-2.jsOLD
      prefs-3.jsOLD
                  Etc….up to # 9; I have 9 of them

That didn’t help.

I then saved that original profile to the desktop. Uninstalled Firefox; and reinstalled it.

If you go into profile folder, it shows the original profile(‘default’) and a new one I guess it creates when you reinstall Firefox? (called ’default-release’).

I tried opening etc. with that new ‘default-release’ profile. Same issues. Again I went into task manager, to end process (sometimes works for some of the instances; but usually not all?); deleted parent.lock again. Rebooted.

Then I created a brand new profile (without going into Firefox; but following some instructions on how to create a new profile without Firefox being open).

I opened Firefox with that brand new profile (it asks me which of the 3 profiles I want to use when I went to open Firefox). I opened tabs, used it, etc. works ok; …..

BUT it won’t close or reopen! So same issues with the brand new profile!

The ‘default-release’ profile and the brand new one I created were never changed or touched; never added the word OLD to anything in there; made no changes.

So Firefox wouldn’t close; so I had to do all of the above again (try to end task in task manager; delete parent.lock, and reboot).

So now I’m at my wits end!!!

I can’t find anything left to try.  : (

I hope someone can help!

Thanks!

Gefragt von FirefoxHelpPlease vor 11 Monaten

Letzte Antwort von cor-el vor 10 Monaten

  • Archiviert

Firefox crash

It crashes whenever I try to look at my Facebook updates (scrolling down), happened only recently when I updated to FireFox 38 crash ID's so far: bp-06ff23ef-5ee7-4f5a-84… (Lesen Sie mehr)

It crashes whenever I try to look at my Facebook updates (scrolling down), happened only recently when I updated to FireFox 38

crash ID's so far: bp-06ff23ef-5ee7-4f5a-84b7-6f2632150622

d36b0c3b-a98f-433b-b75d-8264146cb188

b3474d0a-eb4d-405e-ab4a-5113cb7e6765

bp-e8ab022b-40dd-4dd7-bd85-ef56c2150615

bp-5dfbdbce-fd3b-475e-8dd3-cc0542150615

bp-d4236d3f-5c4e-454c-b01f-aa97a2150615

Gefragt von FFUser2015ll vor 5 Jahren

Letzte Antwort von David (satdav) vor 5 Jahren