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Google search page functions broken.

When I go to google.com and do a search the results page has the "tools" button but it does not work. The "people also ask" categories are also broken (they will not expa… (Lesen Sie mehr)

When I go to google.com and do a search the results page has the "tools" button but it does not work. The "people also ask" categories are also broken (they will not expand), and, if I click the "images" filter button to view images associated with my search it either shows no images (or only a few images) and a bunch of blank boxes. I have found that if I hold the shift key and click the reload button everything is back and working properly until the next time I do a google.com search, then it is back to the same odd behavior. So, my assumption here is that either a cookie or some site data is corrupting the results page for my search. Running Firefox 92.0 (64-bit) on a Windows 7 Dell machine and everything was working fine until about two months ago. Also, Chrome does not show the same behavior. BTW. I have also done everything I have found that was recommended to fix Firefox issues with Google search. Run Firefox in private mode, run without plugins, changed themes, created new profile, I even completely uninstalled Firefox and did a clean install all with the same results. Any help is appreciated. It is almost got me ready to move back to Chrome.

Gefragt von b.j.p.5252 vor 1 Jahr

Beantwortet von dveditz vor 1 Jahr

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pups prefs.js keep coming back found by malwarebytes plus several tries to hack my email account

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found th… (Lesen Sie mehr)

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found the pups every day up to now:

PUP.Optional.DefaultSearch is Malwarebytes’ detection name for a family of browser hijackers targeting Chrome, Firefox and Internet Explorer. Symptoms The browsers’ default search engine was changed to one that belonged to the threat-actors. I am german so probably I need your patience in helping me to clean my system resp. Mozilla.

Looking forward Ingrid

Gefragt von iethomas vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

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Huge Firefox issue. I am significantly scared.

Yesterday I went to my history to locate a prior site I had visited. There was only 1 site in history, which of course surprised me, and it was to CapitalOne.com/link … (Lesen Sie mehr)

Yesterday I went to my history to locate a prior site I had visited. There was only 1 site in history, which of course surprised me, and it was to CapitalOne.com/link accounts. This is my credit card company. I removed Firefox from my Macbook and then re-downloaded Firefox and installed. Nothing has changed. My settings are correct, meaning that I should be able to have sites visited in history, yet only the one site populates, and I've been to a lot of sites today....the credit card/link accounts site is the only site that is in history. You can imagine how nervous I am right now about doing anything on line. I sure hope that someone will help out here.

Gefragt von chefjeff vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

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Constant Crashing on Mac OS – Little hope for solution

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I … (Lesen Sie mehr)

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I really need to continue using Firefox as all the other browsers are significantly slower in my experience and I'm in the browser around-the-clock. I’d be willing to pay for customer support from Mozilla but they do not provide any type of support directly as most of you probably know.

Please review this link here to see all the steps I have already taken to troubleshoot the crashes.

I really thought that the crash reports I had would help me pinpoint the issue but it appears as though they’re not very helpful for those who can interpret them. If that’s not the case, I greatly appreciate it if anybody can dig through them to uncover some insights related to why I may be having frequent crashes (I'm willing to pay).

Crash ID from a recent crash: bp-058c91cd-4b9c-46d1-bd12-640ba0210928

Thank you so much for any help.

Gefragt von stephenp1394 vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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New Firefox Update Bookmarks Toolbar (Show more bookmarks) | Double Space Problem

I updated my firefox to the latest version : Version 92.0 Now in Bookmarks Toolbar (Show more bookmarks) i have a problem about double Space between bookmarks. This … (Lesen Sie mehr)

I updated my firefox to the latest version : Version 92.0 Now in Bookmarks Toolbar (Show more bookmarks) i have a problem about double Space between bookmarks. This is really really annoying. How can i fix that double space issue?

I tried browser.proton.contextmenus.enabled > false (disables Proton UI of context menus) Did not work for me.

Gefragt von Vortex.Cubes.CEO vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Firefox very slow to change web sites

Using version 92.0 After initial log in, F.Fox is very slow to move to other web sites, sometimes just locks uip. Never had problem before version 92.0 Does not happen on… (Lesen Sie mehr)

Using version 92.0 After initial log in, F.Fox is very slow to move to other web sites, sometimes just locks uip. Never had problem before version 92.0 Does not happen on Chrome/Edge But I like F.Fox Solution?

Gefragt von johnoo vor 1 Jahr

Beantwortet von johnoo vor 1 Jahr

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Cannot view bookmarks browser bar

After last update where the bookmarks bar was is now just a message as shown below saying to place bookmarks here but won't display prior ones or let me add new ones. Als… (Lesen Sie mehr)

After last update where the bookmarks bar was is now just a message as shown below saying to place bookmarks here but won't display prior ones or let me add new ones. Also, the >> on the right side that showed a dropdown of them is gone.

Gefragt von GarySGP vor 1 Jahr

Beantwortet von GarySGP vor 1 Jahr

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FF closesupon minimizing

My problem,using Mint20.2-MATE, with FireFox92, is that FF92 shuts down whenever I minimize FF-i.e., totally down-does NOT appear in taskbar. I know I had the same proble… (Lesen Sie mehr)

My problem,using Mint20.2-MATE, with FireFox92, is that FF92 shuts down whenever I minimize FF-i.e., totally down-does NOT appear in taskbar. I know I had the same problem years ago, and it was a simple fix. However, going through the "Help" sections in FF this time was no help. thank you for any suggestions.

Gefragt von tosim91 vor 1 Jahr

Beantwortet von jonzn4SUSE vor 1 Jahr

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passwords recovery - from firefox to portable firefox

hello there i have the following problem the company i work for has unistalled remotely firefox from my laptop, and i do not have any way to re-install it back i have man… (Lesen Sie mehr)

hello there i have the following problem the company i work for has unistalled remotely firefox from my laptop, and i do not have any way to re-install it back i have managed in some way to obtain a copy of portable firefox on the same laptop since i was not informed about this process, i have not saved my password externally and unfortunately, i was not using a firefox profile

in few words: i do not have my passwords anymore

i have seen that in such folder: C:\Users\XXX\AppData\Roaming\Mozilla\Firefox

there are still saved three subfolders (one of them has the last modified date as 13th Sep, meaning today), therefore i think that my profile (and all relevant passwords) are still there somewhere

i would like to understand if and how i can import the passwords from the unistalled firefox in the portable firefox: i have already tried to copy those directories in: C:\Users\XXX\Desktop\FirefoxPortable\Data\profile

but no success, passwords are not importyed. please, i need help

thanks.

Gefragt von sefirothmorpheus vor 1 Jahr

Beantwortet von sefirothmorpheus vor 1 Jahr

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Bookmark Padding in New Firefox Versions

I know I am not the first person to complain about this. The spacing/padding between menu items, in particular the Bookmark menu is just ridiculously large. It got even b… (Lesen Sie mehr)

I know I am not the first person to complain about this. The spacing/padding between menu items, in particular the Bookmark menu is just ridiculously large. It got even bigger in 92.0!

I rely on Bookmarks heavily and use hundreds. I guess this was done for touch screens? The main interface is still currently the mouse for computers.

I see the only current fix is a using a stylesheet and it seems a bit involved. I have to give it a try. I am pleading with the designers, please give us the option to use compact padding once again. I am not sure why this is being forced on us. I really like Firefox, please don't make me look for another option. Thanks!

Gefragt von Steve Goncalves vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

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Lost Bookmarks in Firefox

In trying to fix a Mozilla VPN problem, I uninstalled and reinstalled Firefox as directed by VPN support. Now Firefox has lost its bookmarks. Can they be recovered? If… (Lesen Sie mehr)

In trying to fix a Mozilla VPN problem, I uninstalled and reinstalled Firefox as directed by VPN support. Now Firefox has lost its bookmarks. Can they be recovered? If so, how?

Gefragt von rabbit vor 1 Jahr

Beantwortet von FredMcD vor 1 Jahr

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Browser Version 92 of 7 Sept 2021

This new version of the browser does not maintain the appearance of windows when set to the system defaults. The title bar top of the window is almost white. Moreover, … (Lesen Sie mehr)

This new version of the browser does not maintain the appearance of windows when set to the system defaults. The title bar top of the window is almost white. Moreover,

both an active window and an inactive window look 

exactly the same! Why does Mozilla keep fiddling with these color schemes? Leave it up to the user!

Gefragt von SgrB2 vor 1 Jahr

Beantwortet von watt vor 1 Jahr

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AD Blocker Message

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site … (Lesen Sie mehr)

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site I use extensively cannot now be properly viewed; I get a message to turn off Ad Blocker. I have set Enhanced Tracking Protection to 'Off' but am still unable to obtain full functionality, I am using standard Firefox Privacy settings otherwise. I am able to browse the site properly using MS Edge. I have deliberately refrained from using any AD Blocking on my part so as to ensure the site in question can be properly viewed. The only Firefox extension being used is Kaspersky Protection; I get the turn off Ad Blocker message both when Kaspersky Protection is on or off.

Gefragt von ericbates vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Firefox address bar under remote control. No solution found in community or on web yet.

Greetings. I have scoured the web and read all the community posts on this robot head, under remote control, and orange stripes in the address bar problem that so many pe… (Lesen Sie mehr)

Greetings. I have scoured the web and read all the community posts on this robot head, under remote control, and orange stripes in the address bar problem that so many people seem to be having. There are a few answers, but almost all of them use very technical terms that are way above my head and not defined. None of them provide a sequence of steps to fix the problem that a browser novice might be able to follow. Surely there must be a way to fix this or to explain to frustrated users why it is there and not removable. None of my other Firefox browsers have this on other machines.

Is there a series of steps to solve the problem? That would be so helpful especially without undefined terms. Thanks so much. This type of answer will help so many frustrated users (me included of course) :)

Gefragt von photonic vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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"Custom" Print Option No Longer Works

FF has been my default for decades primarily because of superior print options. I use Custom Print option to print out pages in larger front, but this no longer seems to … (Lesen Sie mehr)

FF has been my default for decades primarily because of superior print options. I use Custom Print option to print out pages in larger front, but this no longer seems to work in 92.01. At say 115 custom I lose text to right and bottom of page (both in preview and print to PDF).

Gefragt von rrichard vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

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Cached web content grows in size when computer turned off

Before I close the Firefox browser i go to Settings>Clear Data> Cookies & Site Data>Cached Web Content. I clear all and the Cached Web Content is lowered to … (Lesen Sie mehr)

Before I close the Firefox browser i go to Settings>Clear Data> Cookies & Site Data>Cached Web Content. I clear all and the Cached Web Content is lowered to 45kb. History is deleted. There is nothing in Manage Data or Manage Exceptions. The computer is turned off. A day later the computer is turned on and Cached Web Content is 2Mb.

Windows Defender anti-virus malware scan and full scan have been run. The computer is up to date, Win 10 Home, version 21H1, OS build 19043.1237.

Any idea what is causing Cached Web Content to grow from 45kb to 2 Mb when the computer is turned off?

Gefragt von lee37 vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

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CSS help needed: how do I recolor bookmark drop-down menus?

So I've got Proton UI forced on me today in 92.0 update and accordingly had to spend my entire evening trying to repair all of the damage. So far I've managed to fix menu… (Lesen Sie mehr)

So I've got Proton UI forced on me today in 92.0 update and accordingly had to spend my entire evening trying to repair all of the damage. So far I've managed to fix menu spacing and the way tabs look all while not breaking previous walls of text in userChrome.css meant to fix even older UI problems. Still one thing I failed to find any solutions to is the bookmark drop-down menus color issue. Those menus used to be gray, but now they are all bright white, which to me is super annoying. Any tips on how to fully recolor those?

Gefragt von jbrandom2 vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Firefox freezes trying to install Thunderbird

Brand new windows 10 laptop. Installed Firefox just fine. I downloaded the Thunderbird exe install file OK. When I try to execute it, Firefox freezes. Tried about 10 … (Lesen Sie mehr)

Brand new windows 10 laptop. Installed Firefox just fine. I downloaded the Thunderbird exe install file OK. When I try to execute it, Firefox freezes. Tried about 10 times. i tried several different exe files. Any suggestions?

Gefragt von jmlandt vor 1 Jahr

Beantwortet von FredMcD vor 1 Jahr

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Minimize, Maximize, and Close buttons invisible after latest update

After the most recent update, currently on 92.0, the Minimize, Maximize, and Close buttons are invisible. They are still there and I can get the tool-tip if I hover over… (Lesen Sie mehr)

After the most recent update, currently on 92.0, the Minimize, Maximize, and Close buttons are invisible. They are still there and I can get the tool-tip if I hover over them with the mouse, but visually they are completely gone.

Any ideas how to fix this?

Thanks in advance!

Gefragt von knight_magnus vor 1 Jahr

Beantwortet von AliceWyman vor 1 Jahr

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Firefox 92.0.1 (64-bit) for Windows does not work on www.t-mobile.com

I just moved to T-Mobile and when accessing this site, clicking on the login button takes several minutes to get to the login screen. After entering the username, it tak… (Lesen Sie mehr)

I just moved to T-Mobile and when accessing this site, clicking on the login button takes several minutes to get to the login screen. After entering the username, it takes several more minutes to get to the password screen, after which it takes additional minutes for the following error message to be displayed.

             Looks like we got our wires crossed.
             We weren’t able to process your request at this time. Please try again later.

My Chrome and Edge browsers on Windows handle this site fine, as does Firefox on an M1 Mac running Big Sur, and safari on my iPhone - this is the only browser/OS setup that fails. I have cleared caches and cookies but nothing resolves this issue.

I would like to continue using Firefox but need to access this site. Any suggestions would be greatly appreciated!

Thanks and regards,

Howard

Gefragt von hij2001 vor 1 Jahr

Beantwortet von hij2001 vor 1 Jahr