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firefox crashes on startup, about:home crashes about:addons crashes

I had been using firefox for years without a problem and all of the sudden today it started crashing. first it was the newly opened tabs but now even about:home crashes, … (Lesen Sie mehr)

I had been using firefox for years without a problem and all of the sudden today it started crashing. first it was the newly opened tabs but now even about:home crashes, about:addons crashes, Tried uninstalling and deleting APPDATA mozilla folders, still same problem. If I manually type www.google.com it gets there no problem but once I hit search it crashes. I submitted few crash reports bp-5361b127-3a0e-4a53-bfca-f96e00181213 bp-1ed948b2-9c81-4062-810c-7e1090181213 I am getting this in the report ' jsimd_idct_islow_avx2' but earlier it was a different message. Recently ORIGIN got updated and I installed logitech setpoint to connect my keyboard to the receiver and then I uninstalled setpoint and all logitech software related to mouse and keyboard. Sidenote I just clicked on Search Mozilla Support for this signature and it got me to the website without crashing.

Please let me know if you need any additional information. Thank You

Gefragt von snowonweb vor 1 Jahr

Letzte Antwort von snowonweb vor 1 Jahr

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Tried to fix Firefox crashes, lost all my bookmarks + FF app support folder

I tried to create a new user profile to solve the Ugh! Firefox has crashed problem. Now my Firefox application support file has disappeared! And I appear to have lost all… (Lesen Sie mehr)

I tried to create a new user profile to solve the Ugh! Firefox has crashed problem. Now my Firefox application support file has disappeared! And I appear to have lost all my bookmarks. I tried to restore from Time machine. Didn't work.

Gefragt von Mikow vor 1 Jahr

Letzte Antwort von FredMcD vor 1 Jahr

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Phone number I have on my website changes to an unrecognized number....

When my website is viewed in firefox on a desktop, the phone number I have listed changes to an unrecognizable one. In the website is correct, ie: pages, footer, etc... b… (Lesen Sie mehr)

When my website is viewed in firefox on a desktop, the phone number I have listed changes to an unrecognizable one. In the website is correct, ie: pages, footer, etc... but when viewed in FF, it changes.

Gefragt von callsorputs vor 1 Jahr

Beantwortet von jscher2000 vor 1 Jahr

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Firefox Crashes on startup — MOZ_CRASH(Using observer service off the main thread!)

Hello – Firefox suddenly started crashing on startup and continues to do so every attempt — Mozilla Crash Reporter appears and MozCrashReason = MOZ_CRASH(Using observer … (Lesen Sie mehr)

Hello –

Firefox suddenly started crashing on startup and continues to do so every attempt — Mozilla Crash Reporter appears and MozCrashReason = MOZ_CRASH(Using observer service off the main thread!).

Same crash on startup in Safe Mode. Also attempted all troubleshooting steps on Mozilla support with no luck, and haven't been able to find any existing community threads that seem to address it. Also attempted complete uninstall/reinstall.

Any help getting this sorted out will be greatly appreciated. Thank you.


Crash Report:

AdapterDeviceID: 0x67ef AdapterVendorID: 0x1002 Add-ons: formautofill%40mozilla.org:1.0,screenshots%40mozilla.org:35.0.0,webcompat%40mozilla.org:3.0.0 BuildID: 20190124174741 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1548792850 DOMIPCEnabled: 1 EMCheckCompatibility: true FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1548792848 MozCrashReason: MOZ_CRASH(Using observer service off the main thread!) Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+4 GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 851407 StartupCrash: 0 StartupTime: 1548792848

TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20190124174741","version":"65.0","vendor":"Mozilla","displayVersion":"65.0","platformVersion":"65.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"count":8,"cores":4,"vendor":"GenuineIntel","family":6,"model":94,"stepping":3,"l2cacheKB":256,"l3cacheKB":6144,"speedMHz":2600,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"18.2.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x67ef","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"scale":2},{"screenWidth":1680,"screenHeight":1050,"scale":2}],"features":{"compositor":"none","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocked"},"webrender":{"status":"opt-in"}}},"appleModelId":"MacBookPro13,3"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{"creationDate":17913,"firstUseDate":17913},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":17920,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17904},"screenshots@mozilla.org":{"version":"35.0.0","scope":1,"type":"extension","updateDay":17920,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17904},"webcompat@mozilla.org":{"version":"3.0.0","scope":1,"type":"extension","updateDay":17920,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17920}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"","scope":1,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"updateDay":0},"activePlugins":[{"name":"dummy","version":"0.1","description":"Blocklist unavailable","blocklisted":false,"disabled":true,"clicktoplay":false,"mimeTypes":["text/there.is.only.blocklist"],"updateDay":17925}],"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}},"persona":"default-theme@mozilla.org"}}

ThreadIdNameMapping: 6:"Gecko_IOThread",7:"JS Watchdog",14:"JS Helper",10:"JS Helper",12:"JS Helper",8:"JS Helper",11:"JS Helper",13:"JS Helper",9:"JS Helper",15:"JS Helper",16:"Timer",17:"Socket Thread",19:"Cache2 I/O",20:"Cookie",22:"DOM Worker",22:"IPDL Background",24:"GMPThread",25:"Worker Launcher",26:"Compositor",27:"ImgDecoder #1",28:"ImageIO",32:"StyleThread#0",34:"StyleThread#2",33:"StyleThread#1",36:"StyleThread#4",35:"StyleThread#3",37:"StyleThread#5",49:"ImageBridgeChild",50:"ProcessHangMon",47:"Lazy Idle",48:"StreamTrans #62",48:"localStorage DB",44:"DOM Worker",

Throttleable: 1 UptimeTS: 7.01949489 Vendor: Mozilla Version: 65.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Gefragt von jpfpf vor 1 Jahr

Letzte Antwort von jpfpf vor 1 Jahr

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Previous fix to eliminate unwanted question marks no longer works.

The solution below no longer works. My current version of Firefox is 64.0.2 When did this problem start for you? On Mac, Firefox 56 ratcheted up the security sandbox, lim… (Lesen Sie mehr)

The solution below no longer works. My current version of Firefox is 64.0.2

When did this problem start for you?

On Mac, Firefox 56 ratcheted up the security sandbox, limiting which files pages can use on your system. This apparently prevents Firefox from using font files in a "suitcase" or "Adobe Type 1" format. The developers are aware of this and some fixes were made in Firefox 57, but they might have missed some font types or unexpected font file locations.

To see whether this is the problem, and as a temporary workaround, you can reduce the sandbox security level back to what it was in Firefox 52-55 as follows:

(1) In a new tab, type or paste about:config in the address bar and press Return. Click the button accepting the risk.

(2) In the search box above the list, type or paste sand and pause while the list is filtered

(3) Double-click the security.sandbox.content.level preference and change the value from 3 to 1 and click OK

That change won't take effect until the next time you quit and restart Firefox

Gefragt von robkuhnjr vor 1 Jahr

Letzte Antwort von Franknca vor 1 Jahr

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Why can't I access my bank account on your site?

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your upda… (Lesen Sie mehr)

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your updates. How can I fix this issue? I can access my account from other sites, just not yours.

Gefragt von majean19 vor 1 Jahr

Letzte Antwort von FredMcD vor 1 Jahr

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Firefox crashes

Firefox is crashing every time I try to download and/or save something. Happens in Safe Mode. (Same thing is happening in Chrome, but not in Edge). Recent crash reports: … (Lesen Sie mehr)

Firefox is crashing every time I try to download and/or save something. Happens in Safe Mode.

(Same thing is happening in Chrome, but not in Edge).

Recent crash reports: bp-675e07fc-4d53-4807-8dc6-a37340190102 2019-01-01, 8:18 p.m. bp-4831347e-a0a9-460c-904c-00b020190102 2019-01-01, 8:18 p.m. bp-f1a3ea5d-aad7-42cc-bb06-c92fb0190102 2019-01-01, 8:18 p.m. bp-311f37e7-bce1-48b1-8fd2-be29b0190102 2019-01-01, 8:18 p.m. bp-836595f9-79c2-49f9-b62a-ad07a0190102 2019-01-01, 8:18 p.m. bp-73a5f978-0039-40b5-a0cd-aa8ef0180909 2018-09-08, 7:40 p.m.

Gefragt von dudabrad vor 1 Jahr

Letzte Antwort von unknownsoldierx vor 1 Jahr

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Uninstall FireFox Quantum since it gives me too many problems.

By Problems I mean that the items in the drop down menus are invisible because the background and text are the same colour. I made no changes to the default installation … (Lesen Sie mehr)

By Problems I mean that the items in the drop down menus are invisible because the background and text are the same colour. I made no changes to the default installation prior to installing Quantum and had black text on a white background. In general I make no wanker changes to pretty up GUI interfaces for any software preferring to use the defaults as they come. But now after a year of use I am at my wits and and Unless I get a quick fix without a bunch of code base d gobbledegook I am going to dump Firefox and all other Mozilla related products. I spend a significant amount of my business computer use on the internet. and now I am at my wits ends.

Gefragt von david2014 vor 1 Jahr

Letzte Antwort von david2014 vor 1 Jahr

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what is sync

Well, I've been doing Firefox sync for a long time, and it seems to work pretty well. But I'm a little confused. What EXACTLY is going on? Note: I do NOT want to know how… (Lesen Sie mehr)

Well, I've been doing Firefox sync for a long time, and it seems to work pretty well. But I'm a little confused. What EXACTLY is going on? Note: I do NOT want to know how to set up sync. I know that.

First question. When sync is automatic, when exactly does it do it? I pull down and do "Open menu" with the three bars, and then hover over the sync arrows-in-the round. It might say "Last sync: 5 minutes ago", and it might say "Last sync: 5 seconds ago". Nothing happened on my Firefox five seconds ago or five minutes ago. So who told it to sync? What determines when it is supposed to sync? I presume Firefox automatically does a sync if you change a bookmark or password.

Second question. What exactly is a sync? I gather that if the sync file (containing bookmarks and everything) in the cloud is younger than the local sync file, the local sync file will be replaced by the one in the cloud. If the sync file in the cloud is older than the local sync file, that sync file in the cloud is replaced by the local one. Is that what's going on? That is, it's all about the time stamp? Do not tell me "Sync lets you share all of your data and preferences (such as your bookmarks, history, passwords, open tabs and installed add-ons) across all your devices." I know that.

Third question. Let's suppose I want sync to ONLY be manual. As in, it will ONLY sync when I do Tools>Sync Now. How do I set it up for that?

Gefragt von danll vor 1 Jahr

Letzte Antwort von cor-el vor 1 Jahr

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Firefox, Thunderbird and TOR all of a sudden are crashing

Hello, I have been using these products with no issues for as long as I can remember. Yesterday, Firefox started crashing when typing anything in the address bar. I tri… (Lesen Sie mehr)

Hello,

I have been using these products with no issues for as long as I can remember. Yesterday, Firefox started crashing when typing anything in the address bar. I tried to self diagnose and created a new profile. Now that does not happen but it still crashes. I cannot access Add-ons in an attempt to disable them.

Also, Thunderbird crashes when clicking on an email to preview. Then I figured perhaps this is a Mozilla issue so I tried to Open a Tor Browser which uses Firefox Quantum, and guess what? It crashes also.

Could one of the windows updates have caused this? Not sure what to do.

Any help would be appreciated. Thank you in advance.

Ralph

Gefragt von Ralph123 vor 11 Monaten

Letzte Antwort von Ralph123 vor 10 Monaten

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Continual messages from Firefox

Firefox is beginning to become more of an annoyance than it is worth - most of the reason for this is the continual string of updates, messages, click bars and pop ups it… (Lesen Sie mehr)

Firefox is beginning to become more of an annoyance than it is worth - most of the reason for this is the continual string of updates, messages, click bars and pop ups it shows on start up.

No these are not spam or bad add ins, they are programmed interruptions inherent to FF.

Users of FF want to get on and do things. Having to close windows with news about the latest update (and there are soooo many updates), or news that the opml feed is now on your desktop (another thing to waste time attending to) or messages about privacy or messages about syncing pages and settings or pop up messages about how FF is private etc are just plain annoying.

It is getting to the point where I expect to wait longer for FF to start and then have to wade through cruft, than it takes to boot the entire Windows 10 OS and deal with the Ms cruft on the log in screens.

If people want to learn, then they will look stuff up. So seriously - stop popping up tabs, notices, messages, dialog boxes and other cruft. Let the users just get on with using FF rather than putting up with cruft about using FF.

FF is now officially slower to start than every other browser we have and slower than me booting an entire windows 10 pc - all because of continuous updates which don't seem to do anything for me - or most users. oh sure, you can say its for security but if you are patching security holes as regularly as you are updating FF then there is something terribly wrong in your programming standards and coding methodologies - not to mention test process.

Its a trend to tell people about your product - but its one that annoys users. We just want to get on with using whatever - so please get out of our way and let us just use the product.

I like FF - but I liker it a lot less than I used to as its now annoying the crud out of me almost every day.

My 10c worth.

Gefragt von oitconz vor 1 Jahr

Letzte Antwort von McCoy vor 1 Jahr

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when open youtube get a persons channel (The Moon) that flashes and can't click or get out of it. Only happens in Firefox when remember history is on.

Am I hacked? When I turn off remember history youtube behaves normally in firefox browser. No problems in Chrome. I'm not subscribed to this guy.

Gefragt von demaere.c vor 1 Jahr

Beantwortet von demaere.c vor 1 Jahr

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Why do I have do restart Firefox each time, when I start my personal computer?

I'm a german user, sorry for my bad english. I hope that someone can help me. Everytime, when I start my personal computer, I do have the same problem: Firefox is startin… (Lesen Sie mehr)

I'm a german user, sorry for my bad english. I hope that someone can help me.

Everytime, when I start my personal computer, I do have the same problem:

Firefox is starting and it shows me my (five) websites in his tabs, but they will not be loaded. Instead of loading, one tab shows me to restart all others, after all other tabs are closed. Then Firefox ask me, if I want to restart all my five websites. It's not important, how many tabs I want to load, it's not important, which websites I want to load. The problem is the same.

I did uninstall Firefox (first simply, later with IObit Unistaller removing residual files) and install it after that again. I deleted the cache and all cookies. Nothing changed. The problem is not resolved.

What can I do?

Gefragt von Cidly vor 1 Jahr

Letzte Antwort von Cidly vor 1 Jahr

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Locally stored website won't go away!?

So, we have our website.... When we update the website through our web editior, it saves and we can view the changes through a mobile device. However, we can't view the c… (Lesen Sie mehr)

So, we have our website....

When we update the website through our web editior, it saves and we can view the changes through a mobile device. However, we can't view the changes through any of the machines in the office?!

I have tried: clearing data/cache; ipconfig /flushdns

Nothing seems to work. I then opend our wesbite through Opera Browser and could see the updated webpage, but through Firefox - the old website...please help :)

Gefragt von markoid vor 1 Jahr

Beantwortet von markoid vor 1 Jahr

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no page loaded

Using FF 64 on a Win10/64bit. All other browsers work fine (IE/Chrome/edge) i think (!) after windows10 update (the 'october update') i just installed since PC just came … (Lesen Sie mehr)

Using FF 64 on a Win10/64bit.

All other browsers work fine (IE/Chrome/edge) i think (!) after windows10 update (the 'october update') i just installed since PC just came out of box... it stopped working. PC has been on and used with FF for few days already, had no problems, synced bookmarks fine etc.

Now: - no url loaded if entered manually - no url loaded if selected from bookmarks - no settings page loaded most of times. - sometimes (!) i can load "options/preferences" - i can never load about: functions

Checked and done so far without luck: - re-install (removed, restarted, checked for removal of Mozilla directory, installed) - created new profile - checked proxy settings in settings : manual / no proxy - checked windows firewall settings and even defaulted them etc - started in 'safe modus' (no extensions loaded) - not using 'offline' modus

anybody? i've spent a few hours now and near close to leaving it and using Chrome...

Gefragt von drblobber vor 1 Jahr

Letzte Antwort von drblobber vor 1 Jahr

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Get removed from Moderator's black list

In November 2017 a moderator for the firefox.mozilla newsgroups put me on the naughty step for comments about the new incarnation of Firefox. (Quantum). It's now over a y… (Lesen Sie mehr)

In November 2017 a moderator for the firefox.mozilla newsgroups put me on the naughty step for comments about the new incarnation of Firefox. (Quantum).

It's now over a year later and I'm still on the naughty step, and though I have attempted to contact the moderator in question, the addresses used all failed... Or I'm being ignored.

A step tooooo far was taken today when the moderator also put my cousin on the proscribed list, who's been kind enough to post occasional queries I've had about Fx.

Having been contacted by cousin today, informing that said Moderator has now put a blanket ban on the ISP (By address) who supplies internet connection for various family members.

How is this problem to be resolved?

Thanks Dave

Gefragt von Davezed vor 1 Jahr

Letzte Antwort von Davezed vor 1 Jahr

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Firefox freezes when i open a particular youtube video !

Hi My firefox freezes when i open this youtube video https://www.youtube.com/watch?v=QAU_8GEgSwI I cant do anything in the interface which goes glitchy after a while,… (Lesen Sie mehr)

Hi My firefox freezes when i open this youtube video https://www.youtube.com/watch?v=QAU_8GEgSwI

I cant do anything in the interface which goes glitchy after a while, forcing me to shut it from task bar and restart. It took me a while to understand the problem was with the youtube video. If i dont open that link, everything works normal. Also, Earlier (till yesterday) i was watching that video without any such problem.

I tried updating and reinstalling firefox completely but still facing the same issue with this particular video. I cant figure out whats the problem !

Please help.

Gefragt von anisetra vor 1 Jahr

Letzte Antwort von jscher2000 vor 1 Jahr