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Using Win XP, SP3 & Firefox 52.8, Can't access any microsoft knowledge base articles

I have a Windows 10 machine also, & it can access these sites. However, with either browser (Firefox or IE) it redirects to a general MS support page. It does this … (Lesen Sie mehr)

I have a Windows 10 machine also, & it can access these sites. However, with either browser (Firefox or IE) it redirects to a general MS support page. It does this on any MS KB article. I've tried disabling the hosts file & flushing the DNS, but I get the same behavior. I know MS doesn't support XP, but all I want to do is read an article.

I'd appreciate any help. Thank you in advance!

Gefragt von phrab7 vor 2 Jahren

Beantwortet von FredMcD vor 2 Jahren

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YouTube videos stop after 25 minutes XP

So, this began a few years ago. Apparently connected to the codec issues surrounding XP and YouTube's choice to change how their videos play back, namely to the exclusion… (Lesen Sie mehr)

So, this began a few years ago. Apparently connected to the codec issues surrounding XP and YouTube's choice to change how their videos play back, namely to the exclusion of flash. I can get the flash player going but that lacks the nice video quality of 1080x720. So not much point there.

It happens at any quality setting. Videos stop at 25:21, or in other cases 23:18. The sound keeps playing, the video freezes. Moving the timeline will allow the video to play for another 25/23 minutes. This of course does not happen in Chrome, but the reason I don't watch videos in chrome is a different color saturation issue; the videos are washed out there and I suppose that is a separate thread on another forum.

Here's some evidence that this is widespread.

https://productforums.google.com/forum/#!topic/youtube/ViiQ_4nNXn8

I'm guessing I will get more attention complaining about Chrome's color saturation, but my preference is to resolve this issue in Firefox.

Gefragt von Hunterwh vor 2 Jahren

Letzte Antwort von Hunterwh vor 2 Jahren

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Restore addons after downdate

Today my system updated my firefox from 52 to 60. I'm a heavy addon user and 3/4 of them were disabled as incompatible with the new version. A well configured browser of … (Lesen Sie mehr)

Today my system updated my firefox from 52 to 60. I'm a heavy addon user and 3/4 of them were disabled as incompatible with the new version. A well configured browser of mine got entirely thrashed....happens. I quickly reverted the installation. Started firefox....it's thrashed still. Went to addons - they are disabled. But they don't have 'enable' buttons even though they are compatible with the firefox version that I run now.

Yes, I know, I should find replacements for them. Seriously, I expect it to take at least another year before replacements for the most critical parts are available but hey, it's good time to check. However I can't do it now because my browser is thrashed!

How do I get my extensions back?

Furthermore, I suggest that firefox asks the users for consent before destroying their profiles.

Gefragt von Agtol vor 2 Jahren

Beantwortet von jscher2000 vor 2 Jahren

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Back button not returning to same spot, goes to top of page now.

On one forum that I use all the time, when I have the list of "Unread topics" up all of a sudden now when I hit the back button it goes back to the top of the list instea… (Lesen Sie mehr)

On one forum that I use all the time, when I have the list of "Unread topics" up all of a sudden now when I hit the back button it goes back to the top of the list instead of where I was. This is only happening on one site. It was suggested I try a different browser which I did and had no issue with the different browser. This just suddenly started happening a couple days ago. I've cleared all history except cookies as was suggested by a friend. Doesn't happen with my other PC's running FireFox either.

Gefragt von Eyesa vor 2 Jahren

Letzte Antwort von Eyesa vor 2 Jahren

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The "Mobile Bookmarks" part of my bookmarks, doesn't show in the drop down menues. Only in "Sidebar" and "Library"

The "Mobile Bookmarks" part of my bookmarks, doesn't show in the drop down menu's. Only in "Sidebar" and "Library". This makes it a TRUE HASSLE to try to access "Mobile B… (Lesen Sie mehr)

The "Mobile Bookmarks" part of my bookmarks, doesn't show in the drop down menu's. Only in "Sidebar" and "Library". This makes it a TRUE HASSLE to try to access "Mobile Bookmarks" in my day to day browsing. The menubar's "Bookmarks" menu item, and the "Bookmark" dropdown menu on the customize toolbar has the same problem.

This is best described by my SCREENSHOT IMAGE (see attachment).

PS:* Its a newly installed browser, (Firefox 52.8.1 ESR) with a brand new and empty user-profile, and this is connected to a phone (via Firefox Sync) that also had a fresh install of the Android Firefox App (ver 60.something). Also the SYNC firefox account was deleted, and then recreated, to EMPTY it of all previous activity. So, everything is freshly installed (on my Android phone, and on my Windows XP Pro machine. (The machine is updated with drivers, and windows updates as of Jun2018)

So why this very strange bug? The menu showing at 50% of where it should show up...?

Anyone with any idea's ??

PS: I did delete the "standard links" that FF puts into the "mobile bookmarks" favorite-folder, on my PC, and as I deleted the last ff-link in that folder, the folder itself was removed (deleted) from the Bookmarks menu, so I went over to my phone, and added a few pages to bookmarks there, waited for sync, and then the "Mobile Bookmarks" showed up again on the PC. But after this, the 50% display (no dropdown bookmarks menu's) problem started..

How can I possible fix this (without reinstalling/deleting sync/recreate sync/and so on* (*the process mentioned above). And also without losing all the newly added bookmarks (takes a lot of time to manually add 50+ bookmarks to FF).

Anyone?

The Image uploader seemed to LAG / STOP so an additional link for the screenshot is this: alexdata.com/FORUMPOSTS/FIREFOX/FirefoxMenuBug.jpg

Gefragt von alexdata vor 2 Jahren

Letzte Antwort von alexdata vor 2 Jahren

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on Win10 firefox ESR 52.8.0 does not run profile manager and goes straight to the browser ( need to use -no-remote -P )

5/2018 - win10 pro, version 1703.15063.786 win-key-R: firefox.exe -P, -p or -ProfileManager, does not run profile Manager, but starts the browser. firefox.exe is located … (Lesen Sie mehr)

5/2018 - win10 pro, version 1703.15063.786

win-key-R: firefox.exe -P, -p or -ProfileManager, does not run profile Manager, but starts the browser.

firefox.exe is located under: C:\Users\USER_NAME\AppData\Local\Mozilla Firefox\firefox.exe

I tried opening cmd prompt at the above location ( C:\Users\USER_NAME\AppData\Local\Mozilla Firefox\ )

 to run firefox.exe by hand and all supported firefox switches only result in the browser starting.I

I'll try searching the registry for firefox.exe and see if anything is there.

Warmest Regards, Robert

Gefragt von Robertwho vor 2 Jahren

Beantwortet von James vor 2 Jahren

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How do I change from esr to release chanel to update latest version

I use Windows XP and I cannot download the latest Firefox updates - current version is 60 and I am on 52.8.0 (32-bit) and am the esr channel - I do not know how I got the… (Lesen Sie mehr)

I use Windows XP and I cannot download the latest Firefox updates - current version is 60 and I am on 52.8.0 (32-bit) and am the esr channel - I do not know how I got there and would like to be able to go back to the release channel and update to version 60 - I only became aware of this because I have been experiencing crashes and "plugincontainer.exe" error message I want to go back to the regular version of Firefox, but no matter what link I try to download from, it always says it's the ESR version, even after I uninstalled Firefox and rebooted. Can anyone give me step by step instructions on how I can get the regular version? I would be very grateful

Thank you

Gefragt von foxygayle vor 2 Jahren

Beantwortet von philipp vor 2 Jahren

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Sync not working on one system

I have several system that all use Firefox and are configured to use sync. All of them, but this one sync fine. The one with the issue is on a RHEL 7.5 host and is runni… (Lesen Sie mehr)

I have several system that all use Firefox and are configured to use sync. All of them, but this one sync fine. The one with the issue is on a RHEL 7.5 host and is running FireFox 52.8.0. What is odd is that I was able to register the system with sync, but when I click on the sync icon, nothing happens. The sync logs indicate some errors:

1527247286244	FirefoxAccounts	ERROR	FxA rejecting with error UNKNOWN_ERROR, details: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIKeyObjectFactory.keyFromString]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame :: resource://services-crypto/utils.js :: makeHMACKey :: line 120"  data: no] Stack trace: makeHMACKey()@resource://services-crypto/utils.js:120 < hkdf()@resource://services-crypto/utils.js:144 < deriveHawkCredentials()@resource://services-common/hawkrequest.js:132 < this.FxAccountsClient.prototype.signCertificate()@resource://gre/modules/FxAccountsClient.jsm:315 < FxAccountsInternal.prototype.getCertificateSigned()@resource://gre/modules/FxAccounts.jsm:986 < FxAccountsInternal.prototype.getKeypairAndCertificate<()@resource://gre/modules/FxAccounts.jsm:1060 < TaskImpl_run()@resource://gre/modules/Task.jsm:319 < Handler.prototype.process()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:932 < this.PromiseWalker.walkerLoop()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:813 < this.PromiseWalker.scheduleWalkerLoop/<()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:747
1527247286244	FirefoxAccounts	ERROR	Could not retrieve profile data: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11
1527247286246	FirefoxAccounts	ERROR	Could not retrieve profile data: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11
1527247286246	FirefoxAccounts	ERROR	FxA rejecting with error UNKNOWN_ERROR, details: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11
1527247286246	FirefoxAccounts	ERROR	FxA rejecting with error UNKNOWN_ERROR, details: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11
1527247286248	FirefoxAccounts	ERROR	Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getSignedInUserProfile/<@FxAccounts.jsm:1524:35

Jon

Gefragt von irishjd vor 2 Jahren

Letzte Antwort von Shadow110 vor 2 Jahren

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Would it be possible that you are controlling access to my BMO mastercard.

I have been purchasing a product online for some time now using my Master Card to pay. Lately I get a message that they are unable to process my payment. I noticed when I… (Lesen Sie mehr)

I have been purchasing a product online for some time now using my Master Card to pay. Lately I get a message that they are unable to process my payment. I noticed when I went to sign in to MC the last couple of times I got the "not allowed" message & had to click on "allow now" to get access. Could this be what's happening to my merchant ?

Gefragt von aswill2 vor 2 Jahren

Letzte Antwort von cor-el vor 2 Jahren

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Firefox ESR 52.8.0 crashes on some web pages. System: Odroid Xu4, Dietpi v6.8

When browsing certain web pages (example Distrowatch) the page loads fine but will crash after about a minute. When I downgrade to version 52.5.0 this problem does not e… (Lesen Sie mehr)

When browsing certain web pages (example Distrowatch) the page loads fine but will crash after about a minute. When I downgrade to version 52.5.0 this problem does not exist.

Gefragt von darrin337 vor 2 Jahren

Letzte Antwort von FredMcD vor 2 Jahren

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How can I stop Firefox loading all web pages for all tabs (I have over a thousand tabs!)?

I'm using Firefox 52.8.0 esr and I need to keep it until some of my add-ons get updated for the latest Firefox. I have over a thousand tabs and that's fine normally becau… (Lesen Sie mehr)

I'm using Firefox 52.8.0 esr and I need to keep it until some of my add-ons get updated for the latest Firefox.

I have over a thousand tabs and that's fine normally because I have Firefox set to load those tabs when I open it but it only actively opens one of those tab's web pages - the one I was on when I closed Firefox last time. So to see any other tab contents I then have to press that tab and it loads the web page for it. For all the other tabs I can see what the web page is from the tab but they aren't loaded.

Now, for reasons that are too long to go into, I am reinstalling Firefox and the only way I can transfer all those tabs is to bookmark them all and import these bookmarks to the new install. I can then open all bookmarks in tabs. The problem is that it literally tries to open and load the web pages of all thousand-plus tabs. Not surprisingly Firefox ultimately crashes due to lack of memory.

So, is there any way to open all those thousand bookmarks as tabs and, in the way that Firefox normally does it on opening, load all tabs but only actively open one tab's web page?

Thanks for any help.

Gefragt von tabbers vor 2 Jahren

Beantwortet von jscher2000 vor 2 Jahren

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Will esr get an update with new PCI DSS security standard for PayPal?

I have the latest esr update. PayPal will no longer support my Firefox after June 30. "To meet the new PCI Security Standard (PCI DSS) required by all websites that hold … (Lesen Sie mehr)

I have the latest esr update. PayPal will no longer support my Firefox after June 30. "To meet the new PCI Security Standard (PCI DSS) required by all websites that hold payment data, PayPal will no longer support outdated web browsers." Their sandbox site says my 52.8.1 (32-bit) will not work. I use XP SP2 and refuse to "upgrade". Will Mozilla make a 52 esr update to address this issue?

Gefragt von donfrank vor 2 Jahren

Letzte Antwort von cor-el vor 2 Jahren

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Using Win XP, SP3 & Firefox 52.8, Can't access many websites. Couldn't login here unless I used Private Browsing

There are many websites that I can't get to & give me error messages, even if I use Safe Mode. For some reason, even when I tried to login to Mozilla support, I got … (Lesen Sie mehr)

There are many websites that I can't get to & give me error messages, even if I use Safe Mode. For some reason, even when I tried to login to Mozilla support, I got messages that "the username is inactive", "you answered the question wrong (it asked how many letters in Mozilla & I said 7)". I can't get to any Microsoft KB articles & can't login to Lastpass.

I thought it might be one of the useragent values, so I posted that here. I can't use the latest Firefox because it doesn't allow toolbars & I use Roboform toolbar.

So my questions are: 1) Is it the useragent values that I posted below that need to be changed & if so, how? 2) Is there anything else that could cause this? 3. If not, & I uninstall Firefox completely, then:

     A.  How can I save my bookmarks & add-ins?
     B.  Can you show me the link to re download Firefox 52.8?

I'd appreciate any advice. Thank you in advance!!

Gefragt von phrab7 vor 2 Jahren

Beantwortet von James vor 2 Jahren

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Can't bookmark a page in Firefox 52.8.0 on Linux

When I open the bookmark menu and click on "Bookmark This Page" a new bookmark is not created. I tried "Refresh" on the troubleshooting menu, but that didn't solve the p… (Lesen Sie mehr)

When I open the bookmark menu and click on "Bookmark This Page" a new bookmark is not created. I tried "Refresh" on the troubleshooting menu, but that didn't solve the problem.

Gefragt von vsnyder vor 2 Jahren

Beantwortet von vsnyder vor 2 Jahren

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Autocomplete on input text box is over the box - cann't see content

Hello, I have problem with autocomplete box which overlay content in box, see screenshot from registration form at support.mozilla.org. Old versions of Firefox has autoc… (Lesen Sie mehr)

Hello, I have problem with autocomplete box which overlay content in box, see screenshot from registration form at support.mozilla.org. Old versions of Firefox has autocomplete under text box, how can move it below input box? I haven't this problem in other browsers.

Thanks Michal

Gefragt von Michal Švamberg vor 2 Jahren

Letzte Antwort von Michal Švamberg vor 2 Jahren

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How do I get my TABS bar back after Firefox Refresh?

On June 11, 2018 I used the Troubleshoot menu and selected "REFRESH" to clear my browser which had been hijacked by a rogue search engine so that only that one would appe… (Lesen Sie mehr)

On June 11, 2018 I used the Troubleshoot menu and selected "REFRESH" to clear my browser which had been hijacked by a rogue search engine so that only that one would appear when using the Search bar (to the right of the URL box). I am running Vista and Firefox 52.8.1 32 bit. The refresh removed the rogue search engine problem and I was able to get my browser looking like it did before except the TAB bar has no tabs shown in it. When I try to exit Firefox it gives me the typical warning box that I am about to close X amount of tabs but there are no tabs visible. What is going on? Here are things I have tried so far: - Uninstalled Firefox and reinstalled from the website. - Went to the about:config page and tried changing the item about displaying tabs in the title bar. That just cleared out the title bar but still no tabs are shown. Changed it back to False and my title bar returned. - Scanned computer and browser for malware, none found by AVG. - Googled this problem and posted it on a different forum, no good answers found.

Below is a screen shot showing the Tab bar with no tabs in it and also showing the right-click menu that appears when right-clicking the bar. All answers will be appreciated.

Gefragt von williad vor 2 Jahren

Beantwortet von jscher2000 vor 2 Jahren

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Firefox will not play videos. Sorry, the video you are trying to see cannot be found. Error 5

esp on Fox news, when trying to see videos, I get this error message. Generally, it says " Sorry the video you are trying to play, cannot be found. ERROR 5". I run Win XP… (Lesen Sie mehr)

esp on Fox news, when trying to see videos, I get this error message. Generally, it says " Sorry the video you are trying to play, cannot be found. ERROR 5". I run Win XP SP 3 . Google Chrome will play the video, but I have been a Firefox user for all most 20 years. I use Firefox ESR 52.8.1 [32-bit] and it says it is up to date. Thanks for help...GGlynnD

Gefragt von GGlynnD vor 2 Jahren

Beantwortet von James vor 2 Jahren

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Error code: SSL_ERROR_NO_CYPHER_OVERLAP in V 60.2 ESL

Cannot connect to secure websites. https://www.hvfcuonline.org/tob/live/usp-core/app/initialLogin https://www.amtrak.com/ Under CENTOS 6.10 and RHEL6.9 (on two machines) … (Lesen Sie mehr)

Cannot connect to secure websites.

https://www.hvfcuonline.org/tob/live/usp-core/app/initialLogin https://www.amtrak.com/

Under CENTOS 6.10 and RHEL6.9 (on two machines) using Firefox 60.2 ESL Tried setting numerous custom settings in config per previous posts and no help Ran in safe mode to eliminate plugins. First link only shows the problem after entering your login. amtrak link shows problem at page load. These are the only two sites I have seen the problem with.


Text of error:


Secure Connection Failed

An error occurred during a connection to www.hvfcuonline.org. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Gefragt von bweb vor 1 Jahr

Letzte Antwort von bweb vor 1 Jahr

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I am unable to download/install Java update 8.0.1720.11 on Windows XP

Firefox tells met that I have outdated Java software, but when I attempt to download and install the new version (8.0.1720.11) it finishes with the message "Something wen… (Lesen Sie mehr)

Firefox tells met that I have outdated Java software, but when I attempt to download and install the new version (8.0.1720.11) it finishes with the message "Something went wrong and the update failed. Please try again. Repeating the steps above result in the same message

Gefragt von dayglo vor 2 Jahren

Beantwortet von Wesley Branton vor 2 Jahren