Firefox-Hilfeforum

Keep getting pop-ups on my computer. Contacted one of the companies the pop-up talks about. They have confirmed its not them and told me it sounds like I have spyware in my computer. They have advised me to download "adaware" or "spybot" search and destroy program, to scan my computer with. I would like to know if Firefox has something I can download ...thank you very much

This evening when I opened firefox, all the tabs from my previous session were there, but all of my bookmarks and history had disappeared. I received an error message, and tried all of the troubleshooting advice on this age: https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional I then tried resetting firefox, and so now all my tabs and theme are gone, but still my bookmarks have not reappeared. I have tried manually creating a new profile, and copying the old files, but that doesn't work either. My firefox is technically out of date because I have an old computer, and I know this might be part of the problem. But I really just want my bookmarks back! Thanks for your help.

When I click to go to a site I get odd things like take a Firefox survey, free Wal-Mart card, both of which are selling things. The 1st one I got was just a small white box in the middle of the page that said something like Congratulations. You are the lucky visitor & win a prize. Click here. That still comes up too. I've never clicked on it. An example of a time it happens is this. I play Gardens of Time. I also belong to Facebook. If I'm on FB & one of my nabors needs something & I try to help & can't get to the GOT site to help them.I get one of the above. I changed today to Safari & it hasn't happened at all from Safari. I much prefer Firefox but if this continues, & it has for many days, I will be forced to use another site. Please help clear this up.

When I click a link, a new tab opens, but won't load the web page until I reload the tab.

This doesn't usually happen if I go to a recently visited site, but mainly on sites that I haven't visited in several hours.

My PC stays on between attempts and I keep FF open; rebooting doesn't help either.

This has been occurring since my last 2-3 FF updates.

FF 16.0.2, Windows 7 Home Premium.

Using this feature: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences?redirectlocale=en-US&redirectslug=Enabling+and+disabling+cookies#w_how-do-i-change-cookie-settings

I go to Facebook, and the following don't work:

• dropping down the "notifications" menu
• dropping down the "messages" menu
• seeing who "liked" something by hovering over
• the detailed list of events in top right
• the chat feature

When I switch off the "ask" feature (by going "Remember history"), and reload FB, all of the above immediately work. When I switch to "Custom/ask" again, and reload FB, the above don't work again. It's entirely reproducible.

Everytime I try to download something either from a website or my email, I only get a part of a download that I can not open. It works if I use Safari so it's a Firefox issue. I already tried to uninstall and reinstall. I have a Mac OS 10.5 I don't know if this is the issue or not. I noticed the new version is not compatible with what I have. Please advise me on what to do. Thank You

Firefox version 16.0.2 was working I have used FF for years. A few days ago it started to run very slow opening web sites. Then this morning when I tried to open it I saw a progress bar that looked like the kind I see after an update has been applied but FF never opened. I rebooted my windows 7 64 bit and tried again, nothing FF would not open and I got no error message. So I opened the profile manager and only found a default profile not the one I created last year with my name. I created a new profile and browsed to my old profile folder. FF opened and ran fine until I closed it and later tried to open it again then I kept getting an error box telling me that FF had crashed and asked if I wanted to send a report and restart, I did but no good it still would not open. I ran the profile manager again and found my profile had changed name to a bunch of numbers. I delete that profile but kept the folder then made a new one and that worked. I shut it down again and once again I get the We're sorry error box. By the way I had set the profile manager to open when FF loads and it is not opening so the problem is before it gets to that command.

Is it possible to remove this 1 px space above tabs (tab bar)? http://i.imgur.com/NFply.png

What I'm trying to achieve is to find a way to either "shift" tabs more to top so that they cover that 1 px line so that when the mouse is moved to highest top of screen, tabs are being selected instead of current behavior where tabs are a bit down.

Using Linux build of Firefox on Debian with LXDE DE, Firefox being without decoration and maximized (as seen in screenshot).

Thanks.

• Edit: I forgot to mention that when switching firefox to fullscreen more the desired behavious is achieved although the line is stil there but the tabs seletion space increases to the topmost of screen.

I have run virus scans and have checked for updates for firefox, when ever I attempt to access these updates my firefox browser shuts down and I have to open it again. There are no viruses or malware on my computer and everything but firefox is updated! Why can I not access anything but the firefox help page and my Facebook?

I'm unable to properly download files using the default Firefox download manager. The relevant extensions are:

 1. Download Status
 2. Download Statusbar
 3. DownThemAll (although since this doesn't interfere with the default, I don't see what this might have to do. Included for completeness).

Now to the problem: Firefox shows weird behaviour whenever downloading a file:

 1. The download completes, and it keeps scanning the file with an antivirus for indefinite periods (it never ended so far) even with tiny text files.
 2. During this period of antivirus checking, if I download another file, the old one gets magically deleted.

I'll disable relevant add-ons, and post back the results.

Well, basically firefox won't start unless i open the profile manager and create and/or use a newly created profile. However, if i try to open firefox again after closing it with the same mozilla profile it just won't start. The mouse will briefly display a loading symbol but nothing happens. Google chrome and internet explorer work just fine if that helps.

Have uninstalled Adobe Flash Plug-in and reinstalled latest version. Had recently downloaded FF 19.0.1 and when I did a System Restore to last week which was before this problem started, went back to FF 16.2. Checked and all my plug-ins are up to date. Don't know what else to try. Please help!

P.S. Didn't update FF previously because I was trying to retain Red Cats with Green Flavor add-on.

Here's a screenshot: http://s10.postimage.org/ce4gb4wyx/Mozilla_Firefox_2012_10_20_01_12_57.jpg

Hi,

Recently an icon has appeared on my Add-on Bar (a blue circle with a white 'i' (like an information i)) and it leads to this website:

http://petzichen.de.gg/?ref=quicklaunch

It doesn't open anything. The main title is PEOPLEPOINT and it appears to be a German website and I have no idea where it came from, probably from something I downloaded I guess.

Anyway, this thing is in all my versions of Firefox and I want rid of it.

Any help gratefully appreciated.

Cheers, Keith

I'm running FF 16.0.2 on Mac OS 10.5.8 on two older computers and sometime after 5/7, FF 16.0.2 stopped loading any Shutterfly.com/lightbox page. I ran the usual Mac and troubleshooting steps - clean FF profile, different Mac user, etc. and even went so far as to take my laptop to a different network - it's definitely a FF 16.0.2 "thing." Safari and Chrome on the old computers will load the pages in question, as will FF 29 on my newer computer. When I run network diagnostics, there are a whole bunch of Shutterfly servers that show "TIME-WAIT" vs. connection "ESTABLISHED" when I load the problem pages in Safari. I tried disabling DNS Prefetching and IPV6 and switching my proxy connection from "no proxy" to "auto-detect proxy settings" - no joy. Shutterfly customer service is of no help. The CSR is not particularly tech-savvy and I suspect she gets penalized if she cannot "solve" the problem herself (meaning that if she doesn't know the answer, she makes something up and marks the case closed). Is there any about:config setting that I could fiddle with that might solve my issue?

when I got to Firefox > About Firefox it tells me I have 16.0.2 However it also tells me I'm up to date. From a quick search, it looks like you're on twenty something! I tried to download the new one (for mac, British English) but it says "file not found".

Not sure what to do.

Until recently I have accessed my Easyjet account with no difficulty. My son has used my laptop in the past to print out his boarding pass. No problem in the past. For a week each time I went on to the Easyjet web site to make a booking it kept throwing me onto my son's account and even with his password to log out it just kept returning me to his account. I tried a different laptop and found that I was being connected to my son's partner's Easyjet account.

I contacted Easyjet but the solutions they offered were already ones I tried.  I then went to an Apple store and as the adviser was not familiar with Firefox she suggested using Safari which I did and then I was able to make my booking through my Easyjet account.

This doesn't happen all the time, but enough times where it's annoying and shouldn't happen. I normally click force quit because everything is going so slowly and not functioning properly. HELP!