Forum der Gemeinschaft Firefox

All of a sudden I am getting loads of SPAM emails and when I try to unsubscribe, I get a Secure Connection Failed error. I have marked them as SPAM but they just keep coming, daily.

Also McAffee notification with all these popups stating that my McAffee protection expired yesterday - I have never had a McAffee notification for a virus or pair for protection from them. Popups are happening every 10 seconds continuously! looks like about 20 or more popups describing different problems with 20 digit numbers and letters as a serial number of the problem!

i asked a few days ago i am on Firefox have been for years and do not wan to have to change. I am trying to video call with my family from messenger and when i try it say it can not on Firefox. Why ? i d love to but why can t firefox do video calling from messenger is it Firefox or is it Facebook?you will force me to go to chrome or edge which i would rather not do please let me kno why this is thank you

All of my tabs at the top of the Firefox window have vanished. There's a list of websites at the left side to choose -- but I am not able to open more than one window. I want to restore all of my tabs!

Mozillers,

I depend heavily in my environmental and other work on Firefox and am grateful for its ability to restore previous tabs when my laptop, not infrequently, stops working abruptly.

Now the much-used bookmarks have disappeared. A search site states promisingly:

"To restore Firefox bookmarks, use the built-in backup feature by going to Menu > Bookmarks > Manage Bookmarks > Import & Backup > Restore, then select a dated backup or a manual file (like a JSON backup) to bring back lost bookmarks..."

But my Firefox's Bookmarks drop-down menu has no Manage Bookmarks option. PLEASE, what must I do?

Elsewhere I managed to find this file which apparently contains recent bookmarks:

"C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\unk14jlv.default-release-1647366062305\bookmarkbackups\bookmarks-2025-12-26_95_4IdGtYxezJpwuH1UIiT1bRwe1K6bcGO8rv0mqa9rUWU=.jsonlz4"

But attempting to open it with Applications\firefox.exe (default) accomplishes nothing.

FOOL-proof instructions would be wonderful. Thank you.

For awhile now I have trouble completing purchases on some websites when using Firefox. I need to open another browser like Edge to complete the transaction. Anything using "Shop with Visa" doesn't work and, for example, I just had to buy tickets on StubHub through a regular credit card submission. I bought them 4 times, got confirmation, and then had the order cancelled because it didn't go through. I called my credit card and was on with StubHub tech support. The final solution was to open Edge and make the purchase and it went through and I had the tickets a minute later. I'm now having the same issue trying to make a reservation at a restuarant through sevenrooms.com Its been sitting on the confirmation page for several minutes. I went into edge and made the reservation and it was confirmed with 30 seconds.

when I try to log into my gmail account, it is asking me to verify by log in first to an inactive account that was linked to my gmail account. with Chrome I have no problem log in to my gmail account

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to ⁨enta3ommry@gmail.com⁩ was returned and we’ve locked your account to protect your ⁨Firefox⁩ data.

If this is a valid email address, and we can help unlock your account.

Hello, I periodically check to see if there is a way to stop dynamic tab resizing without having to edit the registry. I have tried several methods involving tab size in settings and nothing has worked to stop the dynamic resizing. Any new ideas out there?

As of 12/9/25, Firefox seems to now prevent Theme add-ons from working if there is a contrast setting configured in Windows configuration. (Version 146.0) Previously, this allowed a very aesthetically pleasing view. I would greatly enjoy having that option again. Thank you.

On two different sites that use fairly high security (for example, www.experian.com), I have been unable to find a logout option when I was ready to end the session. It's hard to believe that the sites don't have a logout. I have not tried other browsers with these sites, so I don't know if this problem is unique to Firefox. Is there a workaround for this situation? Am I missing something? Merely closing the browser does not end the session. Any advice would be greatly appreciated.

Greetings ! For the last two days I have not been able to access Facebook or Amazon websites. When I use a shortcut or try to type in the URL, the display says something like using Google or such when I have my default set to Firefox ( And I confimed that it is set as such). I can click on a tab or reach anything else ok. Also, those two are accessible through Chrome or Edge ok on here and also on my phone and tablet.I have cleared cache and such multiple time and removed extensions. It is just those two sites on this device on Firefox. I think there was an update recently too.. Thanks for an assistance anyone can give. Cherry

I am going to be brutally honest here: I'm militantly anti-AI and think its proliferation has caused innumerable issues societally, including offloading simple cognitive tasks or questions that could have been directed towards actual living breathing people being instead handed over to something that doesn't know what words even mean, just where they might go in a sentence. Many people share my concerns, and have voiced them across social media, and have gone out of their way to criticise and take a stand against what we see as a plague.

So it is with much frustration that I find out Mozilla are aiming to turn Firefox into "a modern AI browser", per new Mozilla CEO Anthony Enzor-Demeo's first blog post in the role. I have already gone out of my way to turn off as much of the AI nonsense in Firefox as I can — even downloading a plugin to remove the Google Gemini summaries, because they're all less than useless and absolutely defeat the point of using Google in the first place — and now here we are; it's going to be shoved down our throats, whether we wanted it or not (which, of course, many of us didn't).

I didn't anticipate that this would be the thing that forces me to make an account for the support forum of all things, because my experience of Firefox up to this point (an experience spanning almost as long as Firefox has existed) has been a largely positive experience, and I even make use of Thunderbird for my email needs. Now, all of this is being swept aside because of corporate greed and an outright rejection of its userbase.

This same userbase is very strongly and vocally against this, and it is within our power — even if we don't necessarily want to have to do so — to move elsewhere. Therefore, I urge Mozilla and its leadership to read the goddamn room and recognise that we don't want this, stop forcing it upon us, and focus on being a browser that is nice to use without having to rely on the Infinite Plagiarism Machine to do it.

If there is no about-turn on this or almost prostrated assurances that you would have to directly opt in (not out, but in, specifically; as in, I would have to turn everything on myself to even see a single bit of it) to this otherwise seemingly enforced "modern AI browser" experience, I will stop using both Firefox and Thunderbird and will actively recommend against them. I've already gone some distance towards excising the likelihood of encountering AI in my life, and I will continue to do so if I have to, even if it comes at the cost of software I've been using ever since I was a teenager.

Your call, Mozilla.

Choose responsibly.