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Debugging crashes in complex environment with no crash report

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day. I most often see crashes in the middle of a Webex video conferen… (Lesen Sie mehr)

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day.

I most often see crashes in the middle of a Webex video conference for work. But Firefox sometimes goes down in other situations that I see no pattern in.

This is Ubuntu 20.04, Firefox 102.0. Unfortunately, it's a complex environment to debug.

First, when firefox goes down, it rarely leaves a crash report behind. So I'm not getting any direct evidence as to what is happening. Second, I run with uBlock active and it is very difficult to function in the browser without long enough for the crash to happen. Third, I typically have several hundred tabs open. I have a lot of memory (64G) in my machine, and the machine doesn't act like it's swapping, so I don't think I'm running out of memory.

Any help getting to the bottom of what's going on is welcome.

Gefragt von jlquinn vor 1 Jahr

Letzte Antwort von jonzn4SUSE vor 1 Jahr

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My bookmark is now synced correctly

Hi support team, I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmar… (Lesen Sie mehr)

Hi support team,

I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmarks are very very out of date. Because my old PC was formatted, I lost my latest bookmarks in Firefox.

Could you help with this?

Eason BR

Gefragt von lxfyc314 vor 1 Jahr

Letzte Antwort von Paul vor 1 Jahr

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"Sign in with Google" not working

I'm trying to sign in to a site that uses "Sign in with Google" but it's not working. I click the button, the page loads, but then the sign in with Google button comes ri… (Lesen Sie mehr)

I'm trying to sign in to a site that uses "Sign in with Google" but it's not working. I click the button, the page loads, but then the sign in with Google button comes right back. I've cleared cookies and cache and restarted my browser, disabled pop-up blocker, and tried in a private browsing session but its always the same thing

Gefragt von Tenley H vor 1 Jahr

Letzte Antwort von cor-el vor 1 Jahr

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Background Startup

Firefox Start Up Automatically After System Boot Up And Using almost 50% of Gpu. Also Starts Automatically When I close All Tabs & Firefox Too. And When I close Firef… (Lesen Sie mehr)

Firefox Start Up Automatically After System Boot Up And Using almost 50% of Gpu. Also Starts Automatically When I close All Tabs & Firefox Too. And When I close Firefox From Task manager After Some Time it start automatically & CPU Usage is 50%

Gefragt von saurabhsubham.singh vor 1 Jahr

Letzte Antwort von cor-el vor 1 Jahr

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Facebook scrolling out of control

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, n… (Lesen Sie mehr)

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, new images begin to load. This reload results in 3-15+ newly loaded Fb posts scrolling past so fast as to be invisible. I have to keep my cursor on the scroll slider and, when the loading begins, start scrolling up if I want to have any chance to easily find the last post I was reading. I have seen this behavior, grossly exaggerated, when I was viewing a video. The reload caused the viewing to pause and upwards of 15 newly loaded posts scrolled past in this rapid manner. My work requires that I am able to view pages of Facebook posts and this is now massively time-consuming and intolerable. I may have to change browsers in spite of my reluctance to do so.

Gefragt von Helium2 vor 1 Jahr

Letzte Antwort von Helium2 vor 1 Jahr

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Reload current page (Ctrl+R)

When I click the reload button or press CRTL+R, I expect firefox to return to the top of the current page and reload the current page. But lately (a few months now) fire… (Lesen Sie mehr)

When I click the reload button or press CRTL+R, I expect firefox to return to the top of the current page and reload the current page.

But lately (a few months now) firefox does not return to the top of the page, it stays at the position that I'm currently viewing and reloads.

I tried starting firefox in safe mode by holding the shift key, and it still shows the same problem. I even tested this on another computer (not mine) with the same result.

If this is a new feature of firefox, can I turn it off?

thanks

Gefragt von buzbard vor 1 Jahr

Beantwortet von buzbard vor 1 Jahr

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Latest Firefox update 102.01

My firefox did an update today and I can not view many websites in my bookmarks. I tried to manually go to a website and still get the same error show below. An error oc… (Lesen Sie mehr)

My firefox did an update today and I can not view many websites in my bookmarks. I tried to manually go to a website and still get the same error show below. An error occurred during a connection to www.newsmax.com. PR_END_OF_FILE_ERROR Some websites I can view and others not. I did not have this problem till todays update. I also can not view non HTTPS websites. Basically all is not well.

Suggestions.

Gefragt von Rosecity vor 1 Jahr

Letzte Antwort von Rosecity vor 1 Jahr

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SUGGESTION (Firefox focus for windows 10}

GOOD DAY FIREFOX SUPPORT YOU KNOW WHAT MAKE THINGS EVEN BETTER AND STRONGER FOR YOUR BUSINESS IS A COMPLETE FULL FIREFOX FOCUS FOR WINDOWS 10 ASWELL YOU KNOW HOW M… (Lesen Sie mehr)

GOOD DAY FIREFOX SUPPORT YOU KNOW WHAT MAKE THINGS EVEN BETTER AND STRONGER FOR YOUR BUSINESS IS A COMPLETE FULL FIREFOX FOCUS FOR WINDOWS 10 ASWELL YOU KNOW HOW MUCH YOUR CUSTOMERS\SUPPORTERS WOULD LIKE THAT YOU MUST GIVE US THE SAME FEATURES AS WHAT YOU.S HAVE ON THE ANDROID VERSION OF FIREFOX FOCUS IT WOULD GREATLY APPRECIATED ACCEPTED BY EVERYONE THAT USES YOUR PRODUCTS\BROWSERS

Gefragt von Donovan vor 1 Jahr

Letzte Antwort von Paul vor 1 Jahr

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Restore Bookmarks in Windows11 on new Desktop

On my old Desktop with Windows10, I created and saved my bookmarks as backup *.json file on my backup drive. How do I copy this backup to Firefox on my new Desktop with W… (Lesen Sie mehr)

On my old Desktop with Windows10, I created and saved my bookmarks as backup *.json file on my backup drive. How do I copy this backup to Firefox on my new Desktop with Windows11? When I installed Firefox on my new Desktop, I don't see any way to access bookmarks (because I haven't copied the *.ison file??)

Gefragt von JChris vor 1 Jahr

Letzte Antwort von user104147805413306348376805769878442569366 vor 1 Jahr

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Numbers and characters in strange font

On some websites like Wikipedia and Nitter, the numbers and certain characters (like "quote marks") don't match the other characters. They are in a serif font and so much… (Lesen Sie mehr)

On some websites like Wikipedia and Nitter, the numbers and certain characters (like "quote marks") don't match the other characters. They are in a serif font and so much smaller that they are practically unreadable. I've selected "Allow pages to choose their own fonts" in settings and restarted FF but nothing has changed. This problem does not exist in other profiles but I don't want to have to switch profiles. How can I fix this? Screenshots attached.

Gefragt von baladonchik vor 1 Jahr

Letzte Antwort von baladonchik vor 1 Jahr

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Firefox Asked to be Refreshed--now it won't work and my bookmarks are all gone :(

Today firefox prompted me to "refresh" itself. After doing so, the icon is now blank and won't open saying it's damaged or incomplete. I restarted my mac to see if it mi… (Lesen Sie mehr)

Today firefox prompted me to "refresh" itself. After doing so, the icon is now blank and won't open saying it's damaged or incomplete. I restarted my mac to see if it might come back, but I continue to get the same error message that firefox is damaged or incomplete.

I downloaded firefox again, but didn't replace the original one on my computer and while it works. I've lost ALL my bookmarks. I waded through ways to get them back but don't believe I ever made a manual copy of my bookmarks.

Is there any way to restore them? I hadn't used a firefox account before either but just made one today.

Thanks

Struggling with bookmarks

Gefragt von woj.johnny vor 1 Jahr

Letzte Antwort von cor-el vor 1 Jahr

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Firefox browser is suddenly very slow to load sites and pages.

I have tried so many "solutions" offered by the community, etc., but not one of them works. I have used Firefox for years and loved it, now I am beside myself trying to … (Lesen Sie mehr)

I have tried so many "solutions" offered by the community, etc., but not one of them works. I have used Firefox for years and loved it, now I am beside myself trying to access internet websites at a snail's pace. Please help me with a definitive solution. Thank you.

Gefragt von DOB vor 1 Jahr

Letzte Antwort von DOB vor 1 Jahr

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Problem with NY Times loading

The New York Times is only partially loading with white space on the bottom. The same with article links. The ad blocker is off. I deleted the cookies. This just started … (Lesen Sie mehr)

The New York Times is only partially loading with white space on the bottom. The same with article links. The ad blocker is off. I deleted the cookies. This just started happening a few days ago. Can go back from article to home page either. Other sites are working. NY Times works on Chrome.

Gefragt von msljy vor 1 Jahr

Letzte Antwort von cor-el vor 1 Jahr

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Duckduckgo has apparently hijacked firefox browser

I've gone through all of the steps to reset my Firefox browser and attempted to change my search engine from Duckduckgo to Startpage. Every time it works a couple of tim… (Lesen Sie mehr)

I've gone through all of the steps to reset my Firefox browser and attempted to change my search engine from Duckduckgo to Startpage. Every time it works a couple of times then Duckduckgo hijacks the search engine back to itself. I've deleted this search engine, reset my browser, said yes to prompts by Startpage to be the default browser, and tried everything that I can think of. Very, very frustrating. And I start to worry about the security of the Firefox browser itself. Any ideas?

Thanks, David

Gefragt von maddogmog vor 1 Jahr

Beantwortet von Dropa vor 1 Jahr

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Firefox 102.0.1 update for macOS just killed pinch to zoom.

Worked flawlessly until .0.1 update. Now when I pinch out (or in) nothing happens. I checked about:config for pinch and all the settings seem to be properly in place. … (Lesen Sie mehr)

Worked flawlessly until .0.1 update. Now when I pinch out (or in) nothing happens. I checked about:config for pinch and all the settings seem to be properly in place.

Gefragt von gbs vor 1 Jahr

Letzte Antwort von gbs vor 1 Jahr

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Google accounts sporadic and disconnecting only on Firefox/Windows

I've been trying to do some research on this and I've tested a number of results (clearing cache/cookies, running on Safe/Troubleshoot mode) but I'm still getting this er… (Lesen Sie mehr)

I've been trying to do some research on this and I've tested a number of results (clearing cache/cookies, running on Safe/Troubleshoot mode) but I'm still getting this error. I have also done a complete reinstall of the Firefox browser

I don't have any issue logging into any of the Google applications (gmail, youtube, drive, etc) on Chrome or Edge on my Windows machine, and I don't have any issues on my Mac running firefox, this issue seems to be specific to my Windows 10 OS on firefox.

It also occasionally works, so it's really confusing trying to debug what's going on (it works randomly if I refresh enough.

I'm not sure if it's related, but Youtube occasionally has issues connecting as well with the following issue. Any help would be greatly appreciated, I would really prefer this to work properly, otherwise I might end up having to switch browsers since it greatly effects a lot of things.

Gefragt von kevinyao93 vor 1 Jahr

Letzte Antwort von kevinyao93 vor 1 Jahr

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Need help restoring the open tabs that are saved in Computer1, to Computer2, but Computer1 does not work

Hi - I need some help restoring the 100+ open tabs that are in Computer1, and open them AS-IS in Computer2. To help you understand my story......Computer1 is main machin… (Lesen Sie mehr)

Hi - I need some help restoring the 100+ open tabs that are in Computer1, and open them AS-IS in Computer2.

To help you understand my story......Computer1 is main machine, and I had over 100 tabs opened in there. I would like to transfer ALL of the open tabs to Computer2, before re-partitioning the C Drive in Computer1.

The problem is, my Computer1's Windows 10 is giving me problems at the moment, so I can not get into the computer by logging in. No recovery or diagnosis method will do the trick, so I will have to reinstall a fresh copy of Windows into Computer1. Besides, the computer was troubling me for having only ~50 MB available space in the C Drive (I have multiple partitions in my hard drive).

For now, I have removed the hard drive from Computer1, attached it in Computer2, and have access to the data in the various Computer1's drives.

I read many articles here in the Support Mozilla help site to restore the 100+ open tabs from Computer1, into Computer 2, but it is not working for me. I even tried copying the entire "sessionstore-backups" folder from Computer1's location, and replacing the same folder in Computer2's location.

Maybe I have to do more than just copying the "sessionstore-backups" folder, like do something additional through FireFox options??

Any help would be appreciated.

And here is the location of the "sessionstore-backups" folder in both computers:


Computer1 K:\Users\Team Umizoomi\AppData\Roaming\Mozilla\Firefox\Profiles\jrvowkxo.default\sessionstore-backups

Computer2 C:\Users\einstein jr\AppData\Roaming\Mozilla\Firefox\Profiles\x9z76c15.default-release-1\sessionstore-backups

Gefragt von lucky11 vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr