Forum der Gemeinschaft Firefox

Hello 1) How can I stop Google pop-ups? Each time I open a homepage that requires a log-in, a Google pop-up is disturbing and presses me to log-in via Google. This is harassment. I do not want to be harassed. 2) Firefox support: Each time I would like to get an answer, that is what I want, when I ask for support, I have do a lot of work until I get the bottom to contact you. Time is money, for me too. Where is the direct button to ask? 3) When I got an answer from you, is there a way I can store my questions and your answers? Asking and getting an answer by E-mail would be a good solution, but as I learned e-mail is not allowed to contact you. Kind regards, Ernst Kupfer.

I can't get to my yahoo email account because they say I have an ad blocker. As far as I can tell there is no ad blocker on my computer. I've never added on and on the game I play ads come on all the time. I would love to find anything on where to even find where an ad blocker would be on my computer. I've searched add ons and extensions and apps and everything I can think of and no ad blocker. Please help

I have no idea where the ad blocker is here on Firefox and cannot turn it off when I need to. It is crazy that it is so difficult to find AD BLOCKER - I find articles that say how to do it but they make no sense because I try to follow and it still does not work. I need to know how to turn off the ad blocker - especially when I want to use Rakuten - I cannot never use it because I cannot manage my ad blocker when I need to

The extension ZoneAlarm Web Secure is preventing safe downloads from web sites. I do not want this program in my version of Firefox. version of Firefox. There is no way I have found to remove this program. Please advise me how to do so.

I'm on WinXP and Win7; FF is there respectively on ESR 52.6.0, and 56.0.2.

• • Pls refrain from lecturing me on updating etc. I need it to be this way for umpteen reasons. Thanks for understanding.**

First, all of a sudden all my legacy add-ons were disabled. Most of them ensure FF looks like it did ages ago, which is what I'm used to, and need, to function properly myself. They overall are no longer maintained or downloadable, hence the need to stay on lower browser versions as well.

Managed to fix that.

Then, last Fri, my webmail provider missed updating their security certificate. They seemingly later do, but I am left unable to access their website from FF on both machines, and Chrome on the XP. Disaster.

The error messages I get are, in FF:

[www.netaddress.com] uses an invalid security certificate.

The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported.

Error code: <a id="errorCode" title="SEC\\\\\\\\\\\\\\\_ERROR\\\\\\\\\\\\\\\_UNKNOWN\\\\\\\\\\\\\\\_ISSUER">SEC\_ERROR\_UNKNOWN\_ISSUER</a>

and in Chrome:

classic.netaddress.com normally uses encryption to protect your information. When Google Chrome tried to connect to classic.netaddress.com this time, the website sent back unusual and incorrect credentials. This may happen when an attacker is trying to pretend to be classic.netaddress.com, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Google Chrome stopped the connection before any data was exchanged.

You cannot visit [classic.netaddress.com] right now because the website uses HSTS. Network errors and attacks are usually temporary, so this page will probably work later.

When running a SSL server test on their certificate it turned back: Chain issues Incorrect order, Contains anchor

No idea if that's relevant.

I tried just abt everything I was handed, could think of, or googled. Adding an exception included. Nothing works. Logically, the error should be on their end (w/ their old certificate, it all worked fine, now it doesn't), but somehow I keep being directed to that your root certificate having expired is the culprit.

Earlier today, I took the plunge and updated FF to 72.0.2 on the Win7 machine. (My webmail doesn't have full functionality on Chrome, so I was still very hampered in that regard there.) Now I can access the webmail -- but all my add-ons AGAIN are disabled. And what I did before to make the work does now NOT work anymore.

Can someone pls take me out of my misery? My whole existence is falling apart. I am already on 75 % (invisible) disability. Nothing works, least of all I. I am days behind on an already massively overburdened schedule. Not everyone can handle constant updates and their user interface being changed all the time. Some ppl are dependent on things looking and acting the exact same.

I'd like my add-ons back functional on the Win7 machine, and my webmail back -- INCLUDING the add-ons remaining functional, on the WinXP. Thank you.

How do I activate the VPN Extension to exclude certain websites? I have added the extension and I already subscribe to VPN but a can't find the Preferences to select a website for exclusion.