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EMAIL address is incorrect in Mozilla recovery option. Cannot receive verification codes

The email address in the account recovery option is incorrect. I cannot locate any option to revise it. Correct address is: GHUGHES204@gmail.com. The INCORRECT email ad… (Lesen Sie mehr)

The email address in the account recovery option is incorrect. I cannot locate any option to revise it. Correct address is: GHUGHES204@gmail.com. The INCORRECT email address is GHUGES204@gmail.com. How can this be corrected?

Gefragt von Gloria Hughes vor 2 Tagen

  • Gesperrt

how to access my firefox account when email is already changed without a secondary email on account?

Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old… (Lesen Sie mehr)

Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old email was disabled. When I try to add now Firefox send a code to my old email which I have no access to. The extension of the email has been changed to @gmail.com vs the old email was "@shaw.ca" (company got brought out & not exist anymore). thanks for your help Regards, Melinda

Gefragt von Melinda Sam vor 1 Woche

Letzte Antwort von Denys vor 1 Woche

Lost Access to my email account

I've lost access to my [edited] @hotmail.com email address that is associated with this account, and I'd like to change my email address now before I'm locked it forever.… (Lesen Sie mehr)

I've lost access to my [edited] @hotmail.com email address that is associated with this account, and I'd like to change my email address now before I'm locked it forever. This is the last computer that I have that is still logged in! It seems that to add another email address I need verification from my first email address, which I can not get. Please help! I don't know if your response to this help question will go to my Firefox account or my email, but if it goes to my lava950 email I won't receive it. If you could please also send it to [edited email from public community support forum], I'd really appreciate that. Thank you!

Gefragt von lava950 vor 2 Wochen

Letzte Antwort von jonzn4SUSE vor 2 Wochen

primary email lost.

I don't have access to the primary email to do anything. I do have the secondary email entered but it's asking for a code from the primary email to change it, like I men… (Lesen Sie mehr)

I don't have access to the primary email to do anything. I do have the secondary email entered but it's asking for a code from the primary email to change it, like I mentioned we don't have access to. Is there any help for this. Hate to lose what we have.

Gefragt von Fulton Asphalt Solutions vor 3 Wochen

Letzte Antwort von Paul vor 3 Wochen

  • Gesperrt

Secondary email won't completely be removed

My account has my primary email and it used to have my secondary email connected as well. I now want to create a new account with the secondary email so I can have anothe… (Lesen Sie mehr)

My account has my primary email and it used to have my secondary email connected as well. I now want to create a new account with the secondary email so I can have another profile, so I deleted my secondary email from the manage accounts on my primary email. I ensured that this says it is removed on all devices and it is. But when I try to create a new account with that secondary email, I keep getting the error that I need to sign in my primary email and I am taken back to my profile with my primary email.

How can I fully detach my secondary email so that I can make a new account with it?

Gefragt von avlyn.singer vor 4 Wochen

Letzte Antwort von Denys vor 3 Wochen

  • Gelöst

Cannot change billing method

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing informati… (Lesen Sie mehr)

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing information". See also screenshot attached. The arrow keeps turning and I cannot select anything on this web page to change my billing method.

Cheers Olaf

Gefragt von aomcan vor 4 Wochen

Beantwortet von aomcan vor 4 Wochen

  • Gelöst

My Firefox account settings show wrong MacOs version. Am I OK?

Unsure if it really matters, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm … (Lesen Sie mehr)

Unsure if it really matters, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm on 12.76 (Monterey), but Firefox is showing me as 10. Is this normal or anything that might matter?

And a screenshot below just for those, like me who, prefer a book for it's pictures

Gefragt von Villainous Chillinous vor 1 Monat

Beantwortet von James vor 1 Monat

  • Gelöst

In my Firefox 144 account setting when editing....

Unsure if it really matter, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm o… (Lesen Sie mehr)

Unsure if it really matter, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm on 12.76 (Monterey), but Firefox is showing me as 10. Is this normal or anything that might matter?

And a screenshot below just for those, like me who, prefer a book for it's pictures

Gefragt von Villainous Chillinous vor 1 Monat

Beantwortet von Villainous Chillinous vor 1 Monat