Forum der Gemeinschaft Firefox

The email address that was used when my Mozilla account was first set up no longer exists, I'm trying to change it but the site keeps sending the confirmation codes to the existing non-existent email address which I no longer have access to. How do I change the email address without losing any data?

Confirmation email is not arriving to my new email account

I need to change the username on my Mozilla and email address to avoid paying ridiculous prices on my email. I am trying to change it to a gmail address.

First I am trying to add secondary email address but the confirmation code never shows up in the gmail.

How do I fix this without losing all my data and passwords.

I set up my Mozilla account, with its pirmary and secondary emails, before deleting my primary email To switch my secondary email to my primary email, I'd need to receive a code on my primary email, which has been deleted.

Hi there, I no longer have access to my primary email and I do not have a secondary one. How can I change it and add the secondary one? Thanks in advance for any help.

Regards

had to change internet provider I can't change my e*mail address because it will send confirmation to old address that i don't have my new address is [email removed]@bright.net

My Firefox account is tied to an old roadrunner account to which I no longer subscribe. I need to change Firefox to a new computer. My Firefox has all my newspapers, banking, bookmarks attached which I need. Please help.

how can I change my primary email now is xxxxx@yandex.ru. I want to change secondary email xxxxxx@gmail.com can my primary email. _{email address usernames hidden by moderator, for privacy.}

The email address on my Mozilla account no longer exists. I am unable to change any data nor delete the account, since I cannot login to the old email address. Contact email: [edited from community support forum] @icloud.com

I cannot change to another (new) email address, because the old mail address is not accessible anymore, but the new one collides with some other ... What can I do?

i need to change my email since my old email go hacked, so i dont have access to my old email anymore. i still have access to my account since i am logged in on my phone and desktop. I have backup authentication codes if that helps. Codes are getting sent to my hacked email which i dont have access to.

I would like to make a new account with an email account I control. Currently, the secondary email address can receive 2FA codes and such, but is there some way to transfer all of the history I have with the account to a new one? I cannot make the secondary email address the new one because my university email is now unable to receive emails such as 2FA codes.

Hi! I had a firefox account when I worked for the law firm McCormick Barstow a few years ago. I haven't worked there for a few years. I just set up firefox on my personal computer, but am having problems changing my primary email from my work email ([email address]) to my personal email ([email address]). Can you help? I have no way of receiving any codes going to my old work email address which no longer exists. Thank you, Gina Axsom

i miss spelled my email and after i did it wouldnt let me go back and change it even though i didnt even enter the password. now when i try to change it, it trys to make me make a new profile please help.