Firefox-Hilfeforum

I have a paid subscription BUT when I click to open it in Mozilla, I keep getting the free account that only has 2 passwords listed.

How do I get rid of the free account so that I can use my Dashlane subscription?

Thanks, Linda

I use Firefox on mac OS 11.5.2 and the system language is English so is the main display language in Firefox (so I see File - Edit-View etc. on top in English) However whenever I try to print something or save a page the window that opens up is in Turkish. I tried to change this from preferences -> setting-> general -> language (which shows English US as default with Turkish as the second on the list) but the "remove" button is not active.

The info on Firefox Troubleshooting Information page is like this: (not sure if it is because of one of these)

Internationalization & Localization Application Settings Requested Locales ["en-US"] Available Locales ["en-US","tr"] App Locales ["en-US","tr"] Regional Preferences ["en-TR","tr-TR","el-TR"] Default Locale "tr" Operating System System Locales ["en-TR","tr-TR","el-TR"] Regional Preferences ["en-TR","tr-TR","el-TR"]

I also tried from Mac System Preferences -> Language&Region -> Apps I tried to add Firefox and select the language but language selection is not active (in gray "System Default-Turkish" is written and the message under that says Firefox doesn't support additional languages. For other apps like Word etc. system default language shows as English no problem.

Thank you

I have spent each Thursday of this year trying to get into the front of the line for AMD store for a shot at a GPU at MSRP. Yesterday, I finally succeeded to get in line and had a shot at a 6900 XT or 6700 XT. No matter what I tried I could not add any product to cart. 10 agonizing minutes of trying everything I could think of to add a gpu to cart and nothing would work. Finally, all products sold out since I was unable to claim my place in line. I have been using Firefox for many, many a year and only minor problems on occasion. This was a crushing blow. I have been a stay at home dad providing 24/7 care, without income, for 17 years for my special needs daughters with 2 extremely rare genetic disorders. My oldest passed Nov 3, 2018. My youngest passed may 14, 2021 after having to endure a total lock down with no visitors from family during the pandemic. I am trying to distract myself as best I can with pc gaming as my body allows as the stress and physical demands of my duties has left my spine and spinal cord damaged. In turn my auto immune system is compromised and I am still in lockdown myself. My current video card is artifactting on me and is out of warranty. I have been a part of the star citizen community for years and with time on my hands I have been accepted into the Evocati Testing Focus group to help get the game tested and patched out each quarter. I was really crushed that I wasn't able to get the 6900 XT in cart and purchased at MSRP. That is probably more than I should spend but I need as much gpu power as I can get to carry me through several years of high end capabilities. Could you please figure out why this happened and correct it?

I installed Linux version Firefox on Chromebook relying on this instruction: https://support.mozilla.org/en-US/kb/run-firefox-chromeos?utm_source=www.mozilla.org-firefox-browsers-chromebook&utm_medium=referral&utm_campaign=seo

and I cannot type any letters other than English alphabet, even though I've set OS and input language to Korean. Problem is consistent to other typing language, except some languages that seems to have letters from alphabet combination.

While it seems that it's normal that some Chrome OS keyboard shortcuts are not compatible on Linux application, I'm not only unable to switch input language on Firefox but also not able to type any Korean letters after switching the input language outside Firefox.

I keep getting errors on pages like Secure Connection Failed

An error occurred during a connection to www.amazon.com. SSL received a malformed Alert record.

Error code: SSL_ERROR_RX_MALFORMED_ALERT

I have HTTPS only mode turned off but it keeps setting everything to https.

{

 "application": {
   "name": "Firefox",
   "osVersion": "Windows_NT 10.0 19043",
   "version": "92.0.1",
   "buildID": "20210922161155",
   "distributionID": "",
   "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:92.0) Gecko/20100101 Firefox/92.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/92.0.1/WINNT/en-US/",
   "osTheme": "",
   "numTotalWindows": 1,
   "numFissionWindows": 0,
   "numRemoteWindows": 1,
   "launcherProcessState": 0,
   "fissionAutoStart": false,
   "fissionDecisionStatus": "disabledByDefault",
   "remoteAutoStart": true,
   "policiesStatus": 1,
   "keyLocationServiceGoogleFound": true,
   "keySafebrowsingGoogleFound": true,
   "keyMozillaFound": true
 },
 "securitySoftware": {
   "registeredAntiVirus": "Avast Antivirus",
   "registeredAntiSpyware": "",
   "registeredFirewall": "Avast Antivirus"
 },
 "processes": {
   "remoteTypes": {
     "web": 5,
     "extension": 1,
     "privilegedabout": 1,
     "prealloc": 1,
     "gpu": 1
   },
   "maxWebContentProcesses": 8
 },
 "environmentVariables": {
   "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",
   "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports\\events",
   "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",
   "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini"
 },
 "lockedPreferences": {
   "fission.autostart.session": false,
   "security.enterprise_roots.enabled": true
 },
 "media": {
   "currentAudioBackend": "wasapi",
   "currentMaxAudioChannels": 2,
   "currentPreferredSampleRate": 48000,
   "audioOutputDevices": [
     
 "addons": [
   {
     "name": "AdBlocker for YouTube™",
     "type": "extension",
     "version": "0.3.4",
     "isActive": true,
     "id": "jid1-q4sG8pYhq8KGHs@jetpack"
   },
   {
     "name": "AdBlocker Ultimate",
     "type": "extension",
     "version": "3.7.11",
     "isActive": true,
     "id": "adblockultimate@adblockultimate.net"
   },
   {
     "name": "Amazon.com",
     "type": "extension",
     "version": "1.3",
     "isActive": true,
     "id": "amazondotcom@search.mozilla.org"
   },
   {
     "name": "Avast AntiTrack Premium",
     "type": "extension",
     "version": "1.6",
     "isActive": true,
     "id": "antitrack@avast.com"
   },
   {
     "name": "Bing",
     "type": "extension",
     "version": "1.3",
     "isActive": true,
     "id": "bing@search.mozilla.org"
   },
   {
     "name": "DuckDuckGo",
     "type": "extension",
     "version": "1.1",
     "isActive": true,
     "id": "ddg@search.mozilla.org"
   },
   {
     "name": "eBay",
     "type": "extension",
     "version": "1.3",
     "isActive": true,
     "id": "ebay@search.mozilla.org"
   },
   {
     "name": "Google",
     "type": "extension",
     "version": "1.1",
     "isActive": true,
     "id": "google@search.mozilla.org"
   },
   {
     "name": "Hoxx VPN Proxy",
     "type": "extension",
     "version": "3.11.0",
     "isActive": true,
     "id": "@hoxx-vpn"
   },
   {
     "name": "Touch VPN - Secure and unlimited VPN proxy",
     "type": "extension",
     "version": "4.2.1",
     "isActive": true,
     "id": "touch-vpn@anchorfree.com"
   },
   {
     "name": "Video Downloader Prime",
     "type": "extension",
     "version": "0.2.5",
     "isActive": true,
     "id": "jid1-i6dUGvCrz2WZu8@jetpack"
   },
   {
     "name": "Video DownloadHelper",
     "type": "extension",
     "version": "7.6.0",
     "isActive": true,
     "id": "{b9db16a4-6edc-47ec-a1f4-b86292ed211d}"
   },
   {
     "name": "Watch2Gether",
     "type": "extension",
     "version": "8.1",
     "isActive": true,
     "id": "{6ea0a676-b3ef-48aa-b23d-24c8876945fb}"
   },
   {
     "name": "Wikipedia (en)",
     "type": "extension",
     "version": "1.1",
     "isActive": true,
     "id": "wikipedia@search.mozilla.org"
   }
 ],
 "features": [
   {
     "name": "DoH Roll-Out",
     "version": "2.0.0",
     "id": "doh-rollout@mozilla.org"
   },
   {
     "name": "Firefox Screenshots",
     "version": "39.0.1",
     "id": "screenshots@mozilla.org"
   },
   {
     "name": "Form Autofill",
     "version": "1.0.1",
     "id": "formautofill@mozilla.org"
   },
   {
     "name": "Picture-In-Picture",
     "version": "1.0.0",
     "id": "pictureinpicture@mozilla.org"
   },
   {
     "name": "Web Compatibility Interventions",
     "version": "25.4.0",
     "id": "webcompat@mozilla.org"
   },
   {
     "name": "WebCompat Reporter",
     "version": "1.4.2",
     "id": "webcompat-reporter@mozilla.org"
   }
 ],
 "normandy": {
   "addonStudies": [],
   "prefRollouts": [],
   "prefStudies": [],
   "nimbusExperiments": [],
   "remoteConfigs": []
 },
 "modifiedPreferences": {}

}

Hello everyone, since a few months ago (I think it started happening on June) I am having this problem where the bookmark bar, the tabs, the search bar, well actually everything in the header of the Firefox window will suddenly freeze and become almost unresponsive, and I say almost since I can still interact with the content, it will just not update visually when I do so. For example, if that glitch occurs, whenever I close a tab the other tabs won't cling onto one another like they should usually do, there's a wide space from the tab I closed that never gets filled. Additionally, right clicking stops functioning completely when Firefox is in this state. This strange glitch was only encountered recently, been using Firefox for almost a decade now and I have never seen this before.

The first time it occured was admittedly my fault and I thought it would only happen that day. I had over-stressed the browser by downloading an enormous amount of data at once, or more so I was about to. I have an extension called DownThemAll, and I like to download a ton of images off the internet, so as I was using DownThemAll that way, the browser started to slow down, then I interacted with something else on the browser and this is when this occured to me for the first time.

However, although I did not repeat the same mistake twice, this issue happened to me a total of 8 times.

The second time, I was on a private browsing window (Which had all the extensions disabled, except for uBlock origin, uBO-Scope, Decentraleyes, Emoji cheatsheet, Newsguard and an extension called Ecosia that acts as a button to get onto the main page of a search engine), and all I did for it to occur again was to check the download page as I was downloading a file from Mediafire. The third time, the same thing occured on a private window after I downloaded something from another website (Can't remember which one). The fourth time, it was caused because I opened a webpage on a private new tab (Can't remember which site). The fifth time, I added a page into my bookmarks by using the star icon. The sixth time occured by clicking on the search bar on my browser. The seventh time, it occured again by accessing a website on a private window, it was a neocity website called "loveweb" that was made by an animator on YouTube called Shadok. The eighth and final time it happened was yesterday and it wasn't on a private window this time, it was on my normal Firefox window, it happened because I wanted to check the history of all the pages I've viewed.

6 times out of 8, the problem happens although I'm on a private tab and the "patient zero" DownThemAll is disabled, and I had all the other extensions installed prior to the issue happening, so that cannot be them that cause the issue in the first place. Additionally, I have a few more extension on my "public" Firefox (Facebook container, OceanHero search, Simple Mass downloader (As temporary replacement), etc), but they couldn't possibly be the culprits as they are also disabled on the private window, and most of them have been installed a long time ago. I theorize that one of two things might be the cause of my problem.

1. DownThemAll broke something in my browser the day I had used it improperly since the issue only started happening after that fateful day.
2. Firefox updated and that broke something in the browser, so now I have this issue.

Note that uninstalling DownThemAll didn't fix the problem, which was obtuse on my part as the problem occurs even when it is disabled, so I reinstalled it.

Also note that the glitch is so sporadic and, should I say, rare that I cannot reliably troubleshoot it to fix the problem myself. If I could I would disable each extension one by one, alter the about:config options and modify my settings on the settings menu to see what could potentially cause the problem.

I accidentally put my login information on a page that was insecure, I didn’t realize it was insecure until the last second and I’m really unsure what I should do.

Secure Connection Failed

An error occurred during a connection to www.nakedwines.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Learn more… Could you sort this issue your earliest. Thanks. Regards, S Thillainathan

Someone in Bugzilla instructed me to use Troubleshoot Mode for a separate problem, so I did. After reverting back to normal mode, I find that my addons are gone. Then I checked about:profiles. I find that one profile (default-release) has my tabs in normal colors (gray) and no addons, while another profile (default) has my addons, but the tabs are strangely white, which I don't want. How do I get the addons to appear while having normal tab color (gray)?

I am trying to use secondlife to open a teleport. I accidentally clicked on the wrong Firestorm in the menu and it wants me to open a new version of Firestorm. I already HAVE firestorm running. I want the OTHER firestorm but I don't know how to change it

Hello there,

so I usually have two Firefox windows open, both in fullscreen. When I than shutdown and restart my computer, and open Firefox again, it will create two windows with the tabs I had opened before (although I didn't check "Restore previous session" in my settings), but one of those windows will be small and flickering while the other is working normally. A solution I found to stop it from flickering is to press "F11" two times to maximize it and than get it back to normal fullscreen mode.

Firefox: Version 92.0 (64-bit) Ubuntu: 20.04.2 LTS (Focal Fossa)

Thank you in advance.

Please some one help me fix this issue every time I m trying to open Mozilla Firefox it is crashing. But I m able to surf Mozilla Firefox using only private window mode but not in normal mode when I click on FIrefox icon it is coming in the screen for 5 seconds and stopping abruptly.

SBS TV on demand - to play a missed TV show used to work up but now it does not and the following message comes up

Video Playback Error

Sorry, we’ve encountered an error playing this video. If you have an ad blocker turned on, try turning it off or whitelisting our website before trying again. This may prevent you from loading videos.

tried Chrome and it plays, so it is a Firefox setting and I do not know which 

Thank you

Since the last two updates of 92.0 and 92.01, there is a major lag issue with my bookmark list. When you hover the cursor over a particular folder or link, it takes forever for it to be highlighted. In addition, the favicon associated with any particular link takes forever to populate. The bookmarks worked perfect prior to version 92.0. Being that I am a WIN 7 user, it would appear that whatever the developers did beginning with 92.0, had great affect to WIN 7 users, which implies that maybe other WIN 7 users may also be having the identical issues with their bookmarks. The developers should fix this issue ASAP in the next update. There is no excuse for this issue to be occurring.

Here are an examples using one site: [Image 1] is Firefox's default 100% zoom. Note the flushed text at the left margin. Ideally, it should look like [Image 2], however, that was zoomed down to 90% where the text body also shrinks along with it and making reading a tad harder. Obviously, not the best solution. [Image 3] is the same site on Safari. [Image 4] is taken from Palemoon. [Image 5] is reddit.com's comment page, again with the unsightly margin problem.

Any ideas how to fix this? Would really appreciate any troubleshooting tips.