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My addons doesn't show up in the top right bar

Basically i noticed that whenever i installed adblock or any other addons they don't show up in the top right bar as icon and even if i have them enabled they do not work… (Lesen Sie mehr)

Basically i noticed that whenever i installed adblock or any other addons they don't show up in the top right bar as icon and even if i have them enabled they do not work, i searched a bit and it seems to be an old issue that was present with some older version of firefox, is somebody currently experiecing this?

Gefragt von dddcod5 vor 4 Monaten

Beantwortet von dddcod5 vor 4 Monaten

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key4.db file gets corrupted after I close the borwser

Hello FF team. starting with FF update 56 to 57 and so on I got this strange problem: it looks like my key4.db file gets corrupted and FF become almost useless after I ac… (Lesen Sie mehr)

Hello FF team.

starting with FF update 56 to 57 and so on I got this strange problem: it looks like my key4.db file gets corrupted and FF become almost useless after I access my saved passwords and then exit the browser. If I delete the key4.db file (I still have the key3.db and logins.json files in profile folder) everything works fine. The key4.db file is generated, my passwords are there and I can use them till next browser exit/restart. Here are the symptoms:

- upon start the browser directly asks for master password (normally I'm asked for the master password only when I really need it) - no browsing history is shown in the address bar - enter key and 'Go to...' button do not work at all (I can only open a site if it is bookmarked) - when I go to browser's options there is nothing under 'Search' section - in other words the content cannot be loaded or displayed - when I open 'Saved Logins' dialog there is nothing - there are no *corrupt files in my profile directory

So when this happens I have to exit the browser and delete the key4.db file. However if I don't access my saved logins during the session at all, there is no such problem. I can start/use/exit the browser as many times as I want and it works fine. So it looks like the access to the saved logins breaks something.

Regards, Ivan Mitov

Gefragt von ivan.mitov vor 2 Jahren

Beantwortet von ivan.mitov vor 2 Jahren

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Bookmarks disappeared; restore seems to do nothing.

Windows 7, 64-bit. Firefox 62.0.3 (64-bit) Noticed today that my bookmarks are gone. Went through many support pages trying to get them back. The bookmarks restore dialog… (Lesen Sie mehr)

Windows 7, 64-bit. Firefox 62.0.3 (64-bit) Noticed today that my bookmarks are gone. Went through many support pages trying to get them back. The bookmarks restore dialog shows I have a variety of backups, each claimed to be containing ~4500 bookmarks, which sounds about right. Restoring one of them produces no errors, but nothing seems to happen -- my bookmarks are still all gone. Did the "verify" on the Troubleshooting page, didn't see any complaints. Did a backup to a .json file and, wow, that's impressive -- never seen Gnu Emacs lock up trying to load a file before; did they really elect to put no newlines in there?

Finally, I am desperate enough to post for help. :-)

Gefragt von ronburk vor 1 Jahr

Letzte Antwort von ronburk vor 1 Jahr

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Restore previous session doesn't always work.

When using the "Restore Previous session" Firefox keeps refusing to load one of the tabs I had open last at random. Then when I copy the internet address and close the ta… (Lesen Sie mehr)

When using the "Restore Previous session" Firefox keeps refusing to load one of the tabs I had open last at random. Then when I copy the internet address and close the tab then use the Paste and go in my address bar, it promptly crashes that tab as well. As you can understand this is extremely annoying, so what's going on here?

Gefragt von Michael11 vor 1 Jahr

Letzte Antwort von FredMcD vor 1 Jahr

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lost password no new passwords

since after Firefox 59. All my existing passwords have gone awol (settings passwords blank) and no new passwords are being prompted to be added even if I enter them in we… (Lesen Sie mehr)

since after Firefox 59. All my existing passwords have gone awol (settings passwords blank) and no new passwords are being prompted to be added even if I enter them in websites. (also wierdly since 59.01 it keeps a restart message in the help even though i have updated

Gefragt von Garlic vor 2 Jahren

Letzte Antwort von FredMcD vor 2 Jahren

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Lost data after Firefox upgrade

Hello. I had naively let my computer do an upgrade of Mozilla. Guess what. All data gone. History, bookmarks, add-ons. I didn't have a back-up of bookmarks, well, at leas… (Lesen Sie mehr)

Hello. I had naively let my computer do an upgrade of Mozilla. Guess what. All data gone. History, bookmarks, add-ons. I didn't have a back-up of bookmarks, well, at least not recent.

How can I get them back? I've spent a lot of time with setting up Firefox so it would be comfortable to me, I've spent my time in it, and now it's all gone and I don't even remember the name of some add-ons I used to use.

Gefragt von Freya.Norregaard vor 1 Jahr

Letzte Antwort von FredMcD vor 1 Jahr

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Lost settings for most addons after system crash

I had a system crash, probably with Firefox opened. After restarting PC and starting Firefox, most of the addons I have had lost all of their settings and were reset to d… (Lesen Sie mehr)

I had a system crash, probably with Firefox opened.

After restarting PC and starting Firefox, most of the addons I have had lost all of their settings and were reset to default - Tampermonkey lost all the scripts I had installed, uBlock lost all settings and rules, etc. Weirdly some extensions kept portions of their settings, like TreeTabs saved tree structure despite also getting reset to default.

Additionally Firefox also got its own settings reset to default, while the tabs from my session and bookmarks were saved.

Is there any way to recover addon and Firefox settings, is there any backup of them?

Gefragt von Shajirr vor 1 Jahr

Beantwortet von Shajirr vor 1 Jahr

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Firefox Updated yesterday, again my logins and passwords are not there, how do I fix this? I

I also tried using Sync and still no logins & passwords. This has happened numerous times, last time it was AVG. I'm now using Dashlane and Chrome for any website t… (Lesen Sie mehr)

I also tried using Sync and still no logins & passwords. This has happened numerous times, last time it was AVG. I'm now using Dashlane and Chrome for any website that requires a login but this is getting tiring.

Gefragt von Gary vor 8 Monaten

Letzte Antwort von FredMcD vor 8 Monaten

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saved logins disappeared

hello since last week, my saved logins have disappared. I tried with a win10 system recovery (there were 2 timestamps available): both didn't work, linked to a problem wi… (Lesen Sie mehr)

hello

since last week, my saved logins have disappared. I tried with a win10 system recovery (there were 2 timestamps available): both didn't work, linked to a problem with Firefox profile (but error message doesn't show up fully so hard to see what is wrong).

Via shadowexplorer, I was able to export the following files from previous system recovery backups: key3.db key4.db & logins.json .

If I copy these to a new (or existing profile), the logins.json file is renamed to logins.json.corrupt

I have seen that there was a similar problem with AVG-users, but I run Comodo internet security premium...

Any clues how to retrieve the logins??

thx in advance!

Gefragt von kenny.smet1 vor 7 Monaten

Letzte Antwort von cor-el vor 7 Monaten

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Bookmarks and backups disappeared. Worked fine at last shutdown, next startup gone, no updates. How do I fix?

Turned on my computer, loaded Firefox and bookmarks gone. Backup gone. No updates or changes. Worked fine and all there prior to shutdown last use. Restarting compute… (Lesen Sie mehr)

Turned on my computer, loaded Firefox and bookmarks gone. Backup gone. No updates or changes. Worked fine and all there prior to shutdown last use. Restarting computer - no change. Scanned - no viruses/malware. Other user, my wife still has hers, just mine are gone.

Where are they and how do I get them back? Why are they gone?

Gefragt von zelo vor 2 Jahren

Beantwortet von zelo vor 2 Jahren

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Firefox mac 65.0.2 profile hiding folder

I been having problems with Firefox ever since I refreshed 65.0.1 losing 6 years of bookmarks, addons and passwords, after 7 hours and I managed to get old files back and… (Lesen Sie mehr)

I been having problems with Firefox ever since I refreshed 65.0.1 losing 6 years of bookmarks, addons and passwords, after 7 hours and I managed to get old files back and had to redo addons and passwords. It became unreliable with copying/paste not working, slowness etc and when I found that it was not updating to latest 65.0.2 I scrapped it and downloaded latest. But cannot get old version of profile back. Instead I have no files showing up in local directory, though root directory is showing *see screenshot. So I have to restart everything from scratch with important passwords and bookmarks etc. It still will not show but closing down firefox it does save and keep customised setup and session etc. Is this normal to vanish on this version?

have mac MojaveOS 10.14.3

Gefragt von Myk3y vor 1 Jahr

Letzte Antwort von cor-el vor 1 Jahr

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After Firefox updated a few days ago, all of my bookmarks disappeared. I have tried to get them back, but nothing has worked.

I have tried a number of recommended methods, and nothing has worked. History does not acknowledge anything before the Firefox update.

Gefragt von jhcampbell vor 9 Monaten

Letzte Antwort von the-edmeister vor 4 Monaten

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I down loamy bookmarks/history disapear & come back when I enter via login with username email sent wby FF How to fix?

I downloaded FF again because my Ff history was disappearing & maybe that interfered with my FF. I can only get my FF history & bookmarks back by logging in wit… (Lesen Sie mehr)

I downloaded FF again because my Ff history was disappearing & maybe that interfered with my FF. I can only get my FF history & bookmarks back by logging in with the link sent with am email telling me my user name but not instantly. I changed my password which may or may not be relevant. I have the latest Kaspersky & a 2 year old Dell XPS

Gefragt von jPendragon vor 11 Monaten

Letzte Antwort von FredMcD vor 11 Monaten

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Unable to recover bookmarks after update on MAC, nothing has worked!

My history is not showing, my auto entry is not showing, and my bookmarks are all not loading. I have tried importing and exporting as well. Export is blank(nothing is ha… (Lesen Sie mehr)

My history is not showing, my auto entry is not showing, and my bookmarks are all not loading. I have tried importing and exporting as well. Export is blank(nothing is happening), When I try to import from the Auto-Backups (I did not make manual saves), it says Unable To Recover File.

I have looked in the browser for profiles, and it shows only the one currently in use, no old profiles show.

Any help would be appreciated!

Gefragt von Rupi vor 9 Monaten

Beantwortet von cor-el vor 9 Monaten

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Need help with real support person at fire fox.

I need help with a real support person. I am very older, and trying to restore something and do not underestand in community what some folks are talking about. How can I… (Lesen Sie mehr)

I need help with a real support person. I am very older, and trying to restore something and do not underestand in community what some folks are talking about.

How can I talk to a real live support person and get help at firefox for windows?

Thanks.

Gefragt von beliefteam vor 2 Jahren

Letzte Antwort von beliefteam vor 2 Jahren

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Does Firefox store "All Bookmarks" or autosaves to C:? What's the filenames? Dave

My VISTA computer's motherboard died, and thus the computer, but the hard drive was saved. It's now an external drive to a Win 10 laptop. When I go to C:\Program Files (x… (Lesen Sie mehr)

My VISTA computer's motherboard died, and thus the computer, but the hard drive was saved. It's now an external drive to a Win 10 laptop. When I go to C:\Program Files (x86)\Mozilla Firefox the directory is dated 5/23, the day before the crash, so something got updated, but the most recent date on files in the directory is 5/10, including the file firefox..application..505kb. When I double-click it and go Bookmarks>All Bookmarks>Import and Backup>Restore there's no file dates in May except the one created yesterday when I was trying to find a way to get a missing bookmark directory and its contents recovered. Thus: How can I get my missing bookmarks back? Are they on the rescued C: (as some kind of "Favorites" file), or "in the cloud" somewhere? Is the firefox file I mention above the correct file to double-click? All help is immensely appreciated. Thanks, Dave

Gefragt von DistressedasHeck vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Firefox Sync Lost Bookmarks

After signing in to my Firefox account the history is still present but all my bookmarks from the account are gone. I tried on both Windows and Android and none of my sav… (Lesen Sie mehr)

After signing in to my Firefox account the history is still present but all my bookmarks from the account are gone. I tried on both Windows and Android and none of my saved bookmarks are showing.

Gefragt von coolprash vor 1 Jahr

Beantwortet von Shadow110 vor 1 Jahr

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Firefox update 63.0.1 is "super" slow. Nothing in the fix suggestions works.

This has been an ongoing problem that started, first with update 63.0, and continues with update 63.0.1. I have tried multiple fix suggestions, including the very disappo… (Lesen Sie mehr)

This has been an ongoing problem that started, first with update 63.0, and continues with update 63.0.1.

I have tried multiple fix suggestions, including the very disappointing "refresh Firefox" option. While that did nothing to cure the problem, it did wipe out every saved password. That, to be blunt, really ticked me off. It says this fix solution will keep our saved information, with no mention of erasing passwords.

Second, I changed the Network Settings as directed, from Use system proxy settings to auto-detect proxy settings for this network. I have been cautioned NOT to use the no proxy option, because it has a chance of rendering some websites unavailable. Not interested in messing up my browsing experience any worse than these recent Firefox updates have accomplished by themselves.

All these problems aside, my biggest disappointment is in the total lack of communication from Mozilla. While I value the Firefox ideology and the mission to provide a more private internet browsing experience, all this is worthless to me if my pages load at something akin to dial-up speeds.

At this juncture I have no choice but to use Google Chrome until someone can provide me with a workable solution, a solution that doesn't send me back to square one with all my saved Firefox information. If that is the only remedy, I might as well switch my default browser now and begin to re-acclimate myself to the changes.

Thanks.

Gefragt von ProfessorCNut vor 1 Jahr

Beantwortet von ProfessorCNut vor 1 Jahr

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saved usernames and passwords are missing

Just noticed everything is gone.....nothing shows. I'm using ver 63.0.3. Not sure if it is the result of a Firefox update. I last checked the passwords approx 7 days… (Lesen Sie mehr)

Just noticed everything is gone.....nothing shows. I'm using ver 63.0.3. Not sure if it is the result of a Firefox update. I last checked the passwords approx 7 days ago. I have an old firefox data file dated 2-18 on my desktop.

can I pull them out of old file?

Gefragt von nexialist vor 1 Jahr

Letzte Antwort von FredMcD vor 1 Jahr

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All my bookmarks including auto backups have vanished. How might I get them back?

Firefox did an update last night and loging in this morning all my bookmarks have disappeared. "Ok, don't panic" I tell myself," go online and find a solution". That is a… (Lesen Sie mehr)

Firefox did an update last night and loging in this morning all my bookmarks have disappeared. "Ok, don't panic" I tell myself," go online and find a solution". That is all fine except the only profile folder/file I can find is today's. No auto backups in sight. Nothing.

Any ideas please?

Gefragt von twilko69 vor 1 Jahr

Letzte Antwort von jscher2000 vor 1 Jahr