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Firefox crashes more than 50 times a day, what should I do?

I've been experiencing too much crashes on Firefox 75.0, downloaded from Mozilla, not the one that comes with Linux. I'm running on debian9 on Qubes OS but I also experie… (Lesen Sie mehr)

I've been experiencing too much crashes on Firefox 75.0, downloaded from Mozilla, not the one that comes with Linux. I'm running on debian9 on Qubes OS but I also experienced crashes on Ubuntu 19.

It happens mainly when I switch tabs. I'm asked to restart. I already submitted hundreads of crash reports, hope you guys are taking a look. However this have been happening since january I guess. And it's getting worse.

Sometimes the crash will happen again and again if I try to reload the tab. I have to close the tab and open it again so it won't crash.

Please help, I love firefox, don't want to use another browser.

Here are a few ones:

https://crash-stats.mozilla.org/report/index/1859a0a1-2a41-4381-b2f9-8dd3d0200415 https://crash-stats.mozilla.org/report/index/35fb2b8d-f773-4c81-85cc-a1b560200415 https://crash-stats.mozilla.org/report/index/f81599e5-8671-45b4-8935-b42970200411 https://crash-stats.mozilla.org/report/index/01ca9596-1fac-4927-a61f-b736b0200219

Gefragt von Lucas Zanella vor 1 Monat

Letzte Antwort von Roland Tanglao vor 1 Monat

Can't reopen Firefox. Did it crash?

I opened Firefox this morning and used it for about half an hour. I can't remember why I closed it (or IF I closed it) but when I attempted to reopen I got a blank scree… (Lesen Sie mehr)

I opened Firefox this morning and used it for about half an hour. I can't remember why I closed it (or IF I closed it) but when I attempted to reopen I got a blank screen attempting to open my Yahoo homepage, but nothing happened. I force quit and attempted to reopen and nothing happened. I'm on a iMac and the icon on the deck just keeps bouncing. I haven't changed anything and it worked fine earlier. Is there a system problem? Thanks.

Gefragt von rasouza2149 vor 1 Monat

Letzte Antwort von FredMcD vor 1 Monat

Firefox unexpectedly exits

In the last couple of days, Firefox has started unexpectedly exiting. It doesn't show an error message on screen or create a Firefox crash report - it just vanishes - bu… (Lesen Sie mehr)

In the last couple of days, Firefox has started unexpectedly exiting.

It doesn't show an error message on screen or create a Firefox crash report - it just vanishes - but it does create a WER log and entry in the Windows Application error log. It doesn't necessarily exit when it has the focus in response to user interaction - some times I'll be doing something else, and try to tab back to Firefox, and it's just gone. Mean time between crashes is about 30 minutes - not "instantly" or "on startup" but enough to be unlivable with.

I have reinstalled Firefox, checked that it is up to date (73.0.1 (64-bit)), and disabled all my plugins except 1Password (I can't really use a browser without the 1Password plugin so if it doesn't work with it on, it's the same as it not working at all)

Some WER log files for example:

https://pastebin.com/hCYpgRnJ https://pastebin.com/GczJg6xV https://pastebin.com/65xDaCrU

and here's a windows application log entry:

Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0

Problem signature: P1: firefox.exe P2: 73.0.1.7352 P3: 5e4abc33 P4: ntdll.dll P5: 10.0.18362.657 P6: 64d10ee0 P7: c0000005 P8: 000000000003c900 P9: P10:

Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF67.tmp.WERInternalMetadata.xml

These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_firefox.exe_5842855acf56b951933ad221b8aefc848d0bf9_fd4a202a_cfe131be-ac4c-4c84-aaf1-565f6edc013e

Analysis symbol: Rechecking for solution: 0 Report Id: a6d3bb6e-585f-4a9e-bf89-80d4b12d5fc0 Report Status: 131172 Hashed bucket: Cab Guid: 0

and here's the systme metadata file

<WERReportMetadata> <OSVersionInformation> <WindowsNTVersion>10.0</WindowsNTVersion> <Build>18362</Build> <Product>(0x31): Windows 10 Pro N</Product> <Edition>ProfessionalN</Edition> <BuildString>18362.657.amd64fre.19h1_release.190318-1202</BuildString> <Revision>657</Revision> <Flavor>Multiprocessor Free</Flavor> <Architecture>X64</Architecture> <LCID>2057</LCID> </OSVersionInformation> <ProblemSignatures> <EventType>APPCRASH</EventType> <Parameter0>firefox.exe</Parameter0> <Parameter1>73.0.1.7352</Parameter1> <Parameter2>5e4abc33</Parameter2> <Parameter3>ntdll.dll</Parameter3> <Parameter4>10.0.18362.657</Parameter4> <Parameter5>64d10ee0</Parameter5> <Parameter6>c0000005</Parameter6> <Parameter7>000000000003c900</Parameter7> </ProblemSignatures> <DynamicSignatures> <Parameter1>10.0.18362.2.0.0.256.49</Parameter1> <Parameter2>2057</Parameter2> <Parameter22>0000</Parameter22> <Parameter23>00000000000000000000000000000000</Parameter23> <Parameter24>0000</Parameter24> <Parameter25>00000000000000000000000000000000</Parameter25> </DynamicSignatures> <SystemInformation> <MID>85361BF0-48E9-4BB8-A01E-1DFE00E50316</MID> <SystemManufacturer>Gigabyte Technology Co., Ltd.</SystemManufacturer> <SystemProductName>Z97N-WIFI</SystemProductName> <BIOSVersion>F7</BIOSVersion> <OSInstallDate>1571139164</OSInstallDate> <OSInstallTime>2019-10-15T11:32:43Z</OSInstallTime> <TimeZoneBias>00:00</TimeZoneBias> </SystemInformation> <SecureBootState> <UEFISecureBootEnabled>0</UEFISecureBootEnabled> </SecureBootState> <ReportInformation> <Guid>cfe131be-ac4c-4c84-aaf1-565f6edc013e</Guid> <CreationTime>2020-02-26T10:20:20Z</CreationTime> </ReportInformation> </WERReportMetadata>

Gefragt von Ben Curthoys vor 2 Monaten

Letzte Antwort von Roland Tanglao vor 1 Monat

Crashing crashing crashing. Tried all instructions. Deleted all folders. Uninstalled. Rebooted and then reinstalled. NADA.

Problem signature: Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 71.0.0.7275 Application Timestamp: 5de4f320 Fault Module Name: fir… (Lesen Sie mehr)

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	71.0.0.7275
 Application Timestamp:	5de4f320
 Fault Module Name:	firefox.exe
 Fault Module Version:	71.0.0.7275
 Fault Module Timestamp:	5de4f320
 Exception Code:	c0000005
 Exception Offset:	0000000000011579
 OS Version:	6.1.7601.2.1.0.256.48
 Locale ID:	1033
 Additional Information 1:	2544
 Additional Information 2:	25449d3bb174a5a3235cd4834357e789
 Additional Information 3:	20d4
 Additional Information 4:	20d46540fac115652f26a3af0f46a187

Gefragt von Deeeee vor 5 Monaten

Letzte Antwort von rjt69 vor 5 Monaten

  • Archiviert

[Mac OS Mojave] Firefox crashes suddenly every time i use the keyboard

Firefox crashes suddenly every time i use the keyboard to copy, paste, close a tab, ecc. Removed software + related data, reinstalled from scratch, but same! Tested also… (Lesen Sie mehr)

Firefox crashes suddenly every time i use the keyboard to copy, paste, close a tab, ecc. Removed software + related data, reinstalled from scratch, but same! Tested also in safe mode, but same. Please, anybody have faced/solved a similar issue?

Gefragt von z vor 6 Monaten

Letzte Antwort von FredMcD vor 6 Monaten

  • Archiviert

Firefox crashes

bp-c5f05dab-f4d8-4ae3-9043-15fba0191118 bp-5db264f9-3dda-4063-956c-a97e30191119 (edited to add crash report posted in [another thread] - c) … (Lesen Sie mehr)

bp-c5f05dab-f4d8-4ae3-9043-15fba0191118 bp-5db264f9-3dda-4063-956c-a97e30191119

(edited to add crash report posted in [another thread] - c)

Gefragt von sabasmartos vor 6 Monaten

Letzte Antwort von FredMcD vor 6 Monaten

  • Archiviert

firefox restarts comp while watching twitch streams with hardware acceleration on

only with firefox while watching twitch streams will restart my comp. no other streaming site does it, no other browser...ive tried a lot of different drivers. ive uninst… (Lesen Sie mehr)

only with firefox while watching twitch streams will restart my comp. no other streaming site does it, no other browser...ive tried a lot of different drivers. ive uninstalled the windows update thats known to be bugged. also while the twitch stream is playing im watching the gpu jump up to 100%. its not overheating floating at 50c. ive diagnosed everything i can think of but it all comes down to firefox and twitch this is the weirdest problem i have seen no bluescreen, no warning and nothing in event viewer....it can happen in 5 min or 2 hours..but it will restart the computer

Gefragt von circeseye1 vor 8 Monaten

Letzte Antwort von FredMcD vor 8 Monaten

  • Archiviert

Crashes Mac, OK in Safe Mode

FF 69.0.1, OSX 10.12.6, everything browser is updated. Frequent crashes in normal mode, even with all addons disabled. Stable in Safe Mode. I've been through the entire t… (Lesen Sie mehr)

FF 69.0.1, OSX 10.12.6, everything browser is updated. Frequent crashes in normal mode, even with all addons disabled. Stable in Safe Mode. I've been through the entire troubleshooting article and handled everything except the OS, which I can't do because of other software requirements. Crashes are hard OS crashes & reboots, not FF Crash Reporter. Most often is 'plugin_container' and less often 'kernel_task'. System is completely stable without FF running and with FF in Safe Mode. Is there anything else I can do? I deeply depend on my browser, have used FF since inception and would like to not switch to "that which is not evil" (which I'm having to use here because moz.org wouldn't let me log in in Safe Mode in FF).

Gefragt von andrewm1 vor 8 Monaten

Letzte Antwort von FredMcD vor 8 Monaten

  • Archiviert

firefox crashing when downloading a file

We are using blue prism to automate a process. Part of the process is downloading a file from a web site. We are using firefox 67 with the BP extension. This problem star… (Lesen Sie mehr)

We are using blue prism to automate a process. Part of the process is downloading a file from a web site. We are using firefox 67 with the BP extension. This problem started happening recently and i cant seems to find the solution.

Gefragt von galimirganchev vor 10 Monaten

Letzte Antwort von FredMcD vor 9 Monaten

  • Archiviert

Firefox crashes

bp-cac6787b-d36b-458b-96de-f8b0b0190503 The browser crashes while loading a page when visiting sites. Youtube and twitter sites on start-up and other sites when browsing… (Lesen Sie mehr)

bp-cac6787b-d36b-458b-96de-f8b0b0190503 The browser crashes while loading a page when visiting sites. Youtube and twitter sites on start-up and other sites when browsing through them, even on the Mozilla help/support pages. Tried all the solutions as suggested on the help-pages, de-installed Firefox, peformed new installation and a new profile. No improvement, still crashes. One oddity in the crash report; "CPU Info-warning: family 20 model 2 stepping 0 ". The crash-problem started a few weeks back, before it worked good for years. No changes in the hardware or software are done on my behalf and everything is kept automatically up-to-date. Any advice or direcions to a solution are really appreciated. Thanks in advance, Dionysius

Gefragt von Dionysius.d.V vor 1 Jahr

Letzte Antwort von FredMcD vor 1 Jahr

  • Archiviert

Firefox is constantly crashing on Windows 10

Firefox 66.0.3 is constantly crashing on Windows 10 64bit. It doesn't matter if I am actively doing something or if it is idle. The frustrating part is there is nothing i… (Lesen Sie mehr)

Firefox 66.0.3 is constantly crashing on Windows 10 64bit. It doesn't matter if I am actively doing something or if it is idle. The frustrating part is there is nothing in about:crashes to indicate why this is happening. I've tried reinstalling, refreshing, etc. to no avail. Any assistance will be greatly appreciated!

Gefragt von wolverine130 vor 1 Jahr

Letzte Antwort von cor-el vor 1 Jahr

  • Archiviert

Firefox causes Windows 10 crashes

Hello! I use FF 65.0 / 64 bit Windows 10 Pro N / 1809 / Built 17763.292 Nvidia driver 418.81 In this version of windows, but also in the last one, FF causes Windows blue … (Lesen Sie mehr)

Hello!

I use FF 65.0 / 64 bit Windows 10 Pro N / 1809 / Built 17763.292 Nvidia driver 418.81

In this version of windows, but also in the last one, FF causes Windows blue screens (KMODE_EXCEPTION_NOT_HANDLED). It happens after some time working with the browser, especially when many tabs are open and videos are played. But not always - I cannot reproduce it. I just know it always happens when I browse in FF.

I have uploaded the corresponding MiniDump file on my cloud storage: https://box.medunigraz.at/s/ccJj8qbC9mESAjL

I also include my DxDiag file, so you can see what I have installed.

Thanks for any help, best wishes, Herwig


System Information


     Time of this report: 2/6/2019, 19:17:04
            Machine name: DESKTOP-QDH01D4
              Machine Id: {CE3EF5AA-97B3-46CE-80B6-EE8A9C03189E}
        Operating System: Windows 10 Pro N 64-bit (10.0, Build 17763) (17763.rs5_release.180914-1434)
                Language: German (Regional Setting: German)
     System Manufacturer: ASUS
            System Model: All Series
                    BIOS: BIOS Date: 04/08/15 11:17:32 Ver: 24.02 (type: BIOS)
               Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
                  Memory: 8192MB RAM
     Available OS Memory: 8136MB RAM
               Page File: 4268MB used, 12570MB available
             Windows Dir: C:\WINDOWS
         DirectX Version: DirectX 12
     DX Setup Parameters: Not found
        User DPI Setting: 96 DPI (100 percent)
      System DPI Setting: 96 DPI (100 percent)
         DWM DPI Scaling: Disabled
                Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Not Supported

          DxDiag Version: 10.00.17763.0001 64bit Unicode

DxDiag Notes


     Display Tab 1: No problems found.
       Sound Tab 1: No problems found.
       Sound Tab 2: No problems found.
         Input Tab: No problems found.

DirectX Debug Levels


Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail)


Display Devices


          Card name: NVIDIA GeForce GTX 980
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 980
           DAC type: Integrated RAMDAC
        Device Type: Full Device (POST)
         Device Key: Enum\PCI\VEN_10DE&DEV_13C0&SUBSYS_36731458&REV_A1
      Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
Device Problem Code: No Problem
Driver Problem Code: Unknown
     Display Memory: 8120 MB
   Dedicated Memory: 4053 MB
      Shared Memory: 4067 MB
       Current Mode: 1920 x 1200 (32 bit) (59Hz)
        HDR Support: Not Supported
   Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
    Color Primaries: Red(0.639648,0.330078), Green(0.299805,0.608398), Blue(0.150391,0.059570), White Point(0.313477,0.329102)
  Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
       Monitor Name: Generic PnP Monitor
      Monitor Model: S2401W
         Monitor Id: ENC1912
        Native Mode: 1920 x 1200(p) (59.950Hz)
        Output Type: DVI

Monitor Capabilities: HDR Not Supported Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP

     Advanced Color: Not Supported
        Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4aa19ae78d94d8a3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4aa19ae78d94d8a3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4aa19ae78d94d8a3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4aa19ae78d94d8a3\nvldumdx.dll
Driver File Version: 25.21.0014.1881 (English)
     Driver Version: 25.21.14.1881
        DDI Version: 12
     Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
       Driver Model: WDDM 2.5
Graphics Preemption: DMA
 Compute Preemption: DMA
           Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
     Power P-states: Not Supported
     Virtualization: Paravirtualization 
         Block List: No Blocks
 Catalog Attributes: Universal:False Declarative:False 
  Driver Attributes: Final Retail
   Driver Date/Size: 30.01.2019 01:00:00, 958008 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: Unknown
  Device Identifier: {D7B71E3E-5080-11CF-B170-7D161BC2D435}
          Vendor ID: 0x10DE
          Device ID: 0x13C0
          SubSys ID: 0x36731458
        Revision ID: 0x00A1
 Driver Strong Name: oem2.inf:0f066de3ad09d9de:Section082:25.21.14.1881:pci\ven_10de&dev_13c0
     Rank Of Driver: 00D12001
        Video Accel: 
        DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeVC1_D2010  DXVA2_ModeVC1_VLD  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeMPEG4pt2_VLD_Simple  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  
  Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

Gefragt von wigl12 vor 1 Jahr

Letzte Antwort von Teksonik vor 1 Jahr

  • Archiviert

Firefox crashes

Hi. The crash is always reproduced when we are trying to start video capture using getUserMedia() and requesting the camera access. It crashed with our code and with all … (Lesen Sie mehr)

Hi. The crash is always reproduced when we are trying to start video capture using getUserMedia() and requesting the camera access. It crashed with our code and with all of official webrtc samples as well

There are two links to similar issues marked as resolved in our crash report mentioned at Bugzilla tab. Could you please let me know which version of Firefox will come with the fix for the issue

Crash id is: 955ac854-0b6e-49fa-b6ac-6c6c20190221

Gefragt von AntonKryloc vor 1 Jahr

Letzte Antwort von TyDraniu vor 1 Jahr

  • Archiviert

Firefox crashes

Hi, some of our users are experiencing crashes. I believe they click on a link appearing on a windows forms app and this causes firefox to crash. This also causes the win… (Lesen Sie mehr)

Hi, some of our users are experiencing crashes. I believe they click on a link appearing on a windows forms app and this causes firefox to crash. This also causes the windows forms app to crash as well. The issue appears to be intermittent. Can we please get some more details and potentially a solution to avoid this in the future?

Example crash id: bp-6143d7c7-4af9-46f4-a70b-11ee90190402

FireFox Quantum 60.6.1esr (64-bit)

We do use Roboform Version 7.9.32.2 as well.

Gefragt von barry.g vor 1 Jahr

Letzte Antwort von TyDraniu vor 1 Jahr

  • Archiviert

firefox crash

I have post this questions a week ago but there is no response of my questions. I re-post it and hope someone could help to resolve the problem. The firefox v.65 crash ,… (Lesen Sie mehr)

I have post this questions a week ago but there is no response of my questions. I re-post it and hope someone could help to resolve the problem. The firefox v.65 crash , usually after 3o mins, when I have the new brought photoshop elements 2019 program running in the background. After crashed I try to restore the tab. However, firefox crash again right after restart and restore the tab. If I keep trying to restore the tab. The firefox has no response and freeze. A error message come out " video driver failed to restart ....... Sometime the computer get into blue screen and die. i find that the problem also happen with Microsoft Edge browser too. I google the possible issue of the crash and get some information regarding the crash. It may be cause by the photoshop element face detection feature use too much memory to run the program or the program has memory leak problem that cause firefox crash.

I did check my computer RAM memory and PC window system files. they did not show any error. I refresh firefox and reinstall my video driver. However, it make no change of the crash situation. The firefox crash and Blue screen die issues only happen if I run my photoshop element and premier 2019 program at the same time. Adobe support said that it was not photoshop element program problem for the firefox crash.

I want to find out what is the root problem of the crash and how to fix it. I also want to know any known issue firefox crash assoicated with photoshop elements program.

5 Firefox crash Report ID Date Submitted bp-3bc9dd4d-ad04-43de-be4d-3f3270190310 09/03/2019, 6:42 p.m. View bp-387f17b9-0e9e-4d8e-a824-3a2b70190309 08/03/2019, 5:28 p.m. View bp-77e7b317-33cf-44b2-9a1d-868080190309 08/03/2019, 5:13 p.m. View bp-133e4f96-b678-49ce-bac7-b5d1c0190309 08/03/2019, 5:11 p.m. View bp-1435fdb6-debd-49cf-8616-c222e0190226 25/02/2019, 10:52 p.m.

please let me know if someone know the answers Thanks

Gefragt von lchow192 vor 1 Jahr

Letzte Antwort von FredMcD vor 1 Jahr

  • Archiviert

Tabs crashing randomly

I can be actively browsing or be afk, it doesn't matter it seems, but sometimes tab would just crash. Can be active tab or some other, I'm kinda lost. I suspect it's hard… (Lesen Sie mehr)

I can be actively browsing or be afk, it doesn't matter it seems, but sometimes tab would just crash. Can be active tab or some other, I'm kinda lost. I suspect it's hardware acceleration related, but I would like to fix the issue rather than turn it off.

Some reports:

bp-dffa0904-8976-421e-bb3a-7a5aa0190327

bp-7cf2d617-22a2-4f6e-ad3b-db92f0190327

bp-5af1444e-bf68-4f2a-983b-715590190327

bp-7bd8ad76-c929-44df-9a39-83f430190325

bp-682cc861-90c0-4186-a369-f30a80190325

I would love to find a reason and a fix for that. Using latest nvidia drivers and latest firefox.

Gefragt von qazqazqaz vor 1 Jahr

Letzte Antwort von FredMcD vor 1 Jahr

  • Archiviert

Firefox crashes

In many pages, always show me this message: "Wow! Your tab just failed." What should I do? This is a lot of codes-problems of Firefox. bp-9fe1e71e-3f59-4271-aac0-548ff019… (Lesen Sie mehr)

In many pages, always show me this message: "Wow! Your tab just failed." What should I do?

This is a lot of codes-problems of Firefox.

bp-9fe1e71e-3f59-4271-aac0-548ff0190322 22/03/2019 16:52

bp-1cfd43c6-dced-4da3-b26d-9d5f80190322 22/03/2019 16:51

bp-fb2967b8-6ab3-4702-a5e2-5b6430190322 22/03/2019 16:47

bp-f7771b7f-8ba8-42b8-ac86-f4cd20190322 22/03/2019 16:47

PD: Sorry for my bad English, I'm Spanish

Gefragt von DrPingas vor 1 Jahr

Letzte Antwort von FredMcD vor 1 Jahr