Firefox-Hilfeforum

Hi everyone,

Since today, I cannot get Firefox to synchronize my bookmarks on one of my computers. I still can send a tab from this computer to others and vice versa though.

Here is an exemple of sync log:

1598260143111 Sync.LogManager DEBUG Flushing file log 1598260143122 Sync.LogManager DEBUG Log cleanup threshold time: 1597396143122 1598260143132 Sync.LogManager DEBUG Done deleting files. 1598260144429 FirefoxAccounts INFO Polling device commands. 1598260144429 Sync.Service DEBUG User-Agent: Firefox/79.0 (Windows NT 10.0; Win64; x64) FxSync/1.81.0.20200720193547.desktop 1598260144429 Sync.Service INFO Starting sync at 2020-08-24 11:09:04 in browser session 8pd4DSAYP9NP 1598260144429 Sync.Service DEBUG In sync: should login. 1598260144430 Sync.Service INFO User logged in successfully - verifying login. 1598260144430 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1598260144431 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1598260144431 Sync.Status DEBUG Status.login: error.sync.reason.serverMaintenance => success.status_ok 1598260144431 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144431 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1598260144431 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1598260144437 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=15967270 1598260144611 Sync.Resource DEBUG GET fail 503 https://sync-600-us-west-2.sync.services.mozilla.com/1.5/92612799/info/collections 1598260144611 Sync.Resource WARN GET request to https://sync-600-us-west-2.sync.services.mozilla.com/1.5/92612799/info/collections failed with status 503 1598260144611 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.server 1598260144611 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144611 Sync.ErrorHandler DEBUG Got Retry-After: 3600 1598260144611 Sync.Status DEBUG Status.login: error.login.reason.server => error.sync.reason.serverMaintenance 1598260144611 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144611 Sync.SyncScheduler DEBUG Got backoff notification: 3600000ms 1598260144611 Sync.SyncScheduler DEBUG Fuzzed minimum next sync: 1598263744611 1598260144612 Sync.ErrorHandler ERROR Sync encountered a login error 1598260144612 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1598260144613 Sync.SyncScheduler DEBUG Next sync in 4413803.3495770125 ms. (why=schedule) 1598260144614 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.sync.reason.serverMaintenance(resource://services-sync/service.js:1043:15) JS Stack trace: onNotify@service.js:1043:15 1598260144614 Sync.Service DEBUG Not syncing: login returned false. 1598260144614 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Many thanks in advance for your help. Any advice most welcome.

Regards, Renaud

I have noticed that the favicons on a website are not being created when I bookmark a new site or when I use a previous bookmark, they are not updating.

They are showing as a world globe when first created.

They used to always work so I can only assume that one of the Firefox updates has stopped this working so can someone provide any information to help get this fixed?

Thanks.

At approximately the time FF updated automatically to release 80.0, I was unable to save a backup file (json) and restore it to another computer. First time this happened. When I completely removed FF 80.0 from the target computer and tried again, I continued to get the message: "Unable to process the backup file."

I can only imagine that FF 80.0 on the source computer is producing faulty backup JSON files.

Suggested solutions I've seen for this error message are from older FF versions.

I have one Firefox account with all my work bookmarks and another account with my personal ones. I would like to login to my work device with the latter account, but am afraid to hit OK at the prompt warning this:

"A different user was previously signed in to Sync on this computer. Signing in will merge this browser’s bookmarks, passwords and other settings with <personal account>".

I am trying to find a way to login and see only my personal bookmarks when I sign in with the personal account. I have disabled Sync for the work account and installed the Multi-Account Containers add-in, but it does not appear that either option will support this workflow. Am I doing something wrong or is there no way to keep things entirely separated? It looks like the add-in keeps my browsing data separate, but I just want to see separate sets of bookmarks when using the corresponding account.

Thanks in advance!

I am trying to delete all bookmarks but there's one stubborn one that gets suggested in the address bar and I don't know how to delete it. It's got a star next to it and when I turn off bookmark suggestions in settings it does not appear. All bookmark folders are empty. Anyone know where it can be hiding?

The instructions for exporting bookmarks to HTML file call for clicking on a IMPORT AND BACKUP button (screenshot is attached), but there's no button to click on. How do I export bookmarks to an HTML file?

Thank you very much.

Hello I recently changed PC. However I forgot to backup my Firefox Bookmarks, using either the Firefox backup feature or backing up my Firefox profile data to an external drive.

I was however using Firefox sync to sync my Bookmarks between my Windows PC and Android phone. On my Android phone, I can see that all of my Bookmarks are there.

Is there a way to restore my WIndows PC Firefox Bookmarks from the Bookmarks on my Android Phone? Maybe my understanding of the sync feature is not right - I know Firefox Windows bookmarks are sync'd out to other devices like Android. However, does it work in teh reverse also whereby Android Firefox bookmarks are sync's back to the WIndows PC ?

Thanks in adnace for any assistance Ken

I use the Bookmarks Bar extensively. But all the folders are the same color. I would find it much easier to find things quickly if I could change individual folder colors.

Any way to do this?

I'm already using Jscher's excellent UserChrome script to make the folders an attractive yellow, instead of gray. But can this be done for individual foders?

Once every few weeks or so, I click on a Firefox dropped down bookmark folder in a clumsy way (using the non-dominant hand for medical reasons) and accidentally make that bookmark folder or subfolder 'disappear' from the drop-down list for bookmarks, and also from Show All Bookmarks. When I then export the bookmarks and do a File Explorer search of that exported html file, I do see the missing folder or subfolders in the list of links that appears, and the missing folder is where it belongs in the list. I am presuming that the drop down list will be restored when I close and reopen Firefox, and I will edit this post if not. I cannot tell what mouse action can cause this problem, and would appreciate input on that. More broadly, what in Firefox could make a particular bookmark folder disappear from the viewable lists until Firefox is closed and reopened? I have accidentally moved bookmark folders before, but the search results do not show the bookmark folders moved, but rather still in bookmarks where they are supposed to be.

My bookmarks are deleted after windows update. I never did a backup on bookmarks. The only available day for restore is today's date. Is there a way to restore bookmarks from yesterday?

About a year ago an update to Firefox erased all of my bookmarks. After painstakingly replacing them it happened again today with the latest update. How can I get them back?

i accidentally, somehow, through moving the mouse around while clicking on the star in the URL bar that used to allow me to "bookmark this page" quickly, made it disappear. i tried to restore it by looking for an option in preferences, in the bar itself, and by "restoring default settings" for the whole browser toolbar. it is still not returning there. i would much like it back, rather than having the click the 3 dots on URL to get that option, or use keyboard shortcut.

please advise. thank you