Forum der Gemeinschaft Firefox

Hello! Since the latest update to Firefox (153, I believe) my Firefox has not worked. It starts up perfectly fine, but quickly freezes, becomes non-responsive, and needs to be closed. No matter how many times I attempt to open it, the same thing occurs. There’s been been occasions where it hasn’t frozen immediately so I have been able to turn off hardware acceleration as well as remove my theme and disable all my add-ons/extensions, but this has done nothing. Creating a new profile does not help, nor does trying Safe Mode: the same thing happens no matter what. I tried to reinstall the update, but this also did nothing. I haven’t yet tried to uninstall & reinstall or do a Firefox refresh as those are my last resorts and I won’t do them unless I’m sure they’ll make a difference. I haven’t downloaded any new extensions recently, and this only started happening after the most recent update. I’m not sure what else I can try at this point, and am very frustrated.

Why does Mozilla 154.0 always stall after a couple of minutes? It is a hell of a mess. I couldn't place this question without resorting to an older version of Firefox :-[[

Did anybody test V 154.0 anytime, at all?

I unfortunately updated a Windows 10 computer to this version of Firefox.

As such, I cannot provide you with troubleshooting information, because the new browser 154.0 does not work. At. All.

I did all the usual stuff like restarting the computer, the users of Windows OS junk are used to anyway. The Task Manager shows not less than 16 Firefox-processes, with a truckload of memory usage, having opened just one browser tab. Waiting for 20 minutes for firefox to show me the grace of continuing its operation didn't help either.

Any ideas?

Over the past few weeks, my typing is continually being interrupted. It did this a few years back, but this is getting very annoying and I am soon to switch browsers if not fixed. BTW on any machine using Firefox, this is happening

i tried firefox, zen and librewolf but every of them has the same problem. smooth scrolling is sometimes good but sometimes so slow and laggy, especially in a tab that has a video. in tabs that has a video always have that issue and tabs that not has a video does it sometimes. its like scrolling is in 60hz when it happens. i tried uninstalling lots of times but didnt fix.

Every thing will be working fine? And then I click on something, and it takes a long time. And then at the top of my prompt, it says Mozilla firefox is not responding. I've been dealing with this for some time now. You can't figure it out. This is happening on my computer. Also I would update it the program and the very next day.There's a prompt asking me to upload again. I upgrade, and then I still get the same thing.Mazilla is not responding.

Hi Mozilla team,

I’d like to report a serious issue with Firefox lately. The browser has been performing very poorly and frequently becomes “Not Responding.” In many cases, websites fail to load properly or get stuck indefinitely, even though my internet connection is working normally.

I’m experiencing these issues on the latest version of Windows 11 with the latest version of Firefox. This has become quite frustrating and significantly affects my daily browsing experience.

I hope the Firefox team can investigate these stability and website-loading issues and provide a fix soon. Firefox used to be much more reliable, but recently the overall experience has been very disappointing.

Thank you.

Hi. Recently, a old issue has comeback on my firefox. When I load youtube video, or a twitch livestream, at 60FPS, and I scroll down the page, the scroll "lags" until the player is off screen. By lags i mean it slows down the scroll and is no longer smooth. This is an issue I've had before and had successfully dealt with by accessing about:config and turning media vp9 off, but it has returned fairly recently, since I do not remember this issue happening before the last week, maybe two. Another issue, also on youtube, is that when I scroll down through shorts, sometimes after a couple of videos, the browser will visually freeze entirely, but will still allow me to click things on the page and also play sounds. After about 20 or so seconds, it will unfreeze and work normally.

I understand that this issue, atleast the 60fps scroll lag, has been an issue for a while and I have tried multiple fixes for it, changing various boolean settings, refreshing firefox, updating my Nvidia drivers to the newest via nvidia app which i should add has never been an issue for the past few months and has worked flawlessly and my nighmarish evening of troubleshooting ended with me completely fully uninstalling firefox and redownloading fresh, but the issue presists.

It should be noted that on other browsers, I have no such issue. Im not sure if mentioning this is some sort of taboo or persona non grata, but i also downloaded and tested Waterfox, and it also does not have this issue. The only band aid fix I found for the moment is that turning off Hardware Acceleration fixes the scroll issue, but it causes awful screen tearing, which is just as bad and distracting.

So to my understanding, 3 potential things are happening. This issue is just in my head Something on my pc is dying and I have a mechanical or software problem Or finally, there is some issue with a recent update, either with firefox or maybe some driver somewhere causing an issue. It just upsets me greatly due to this being a relatively new issue. As stated I have dealt with the scroll lag before and did find a permanent fix, and firefox has since worked literally flawlessly for months/years. But now, somewhere within the last week, maybe 2, something has gone wrong. I hope this gets fixed in an update, or if others have this problem there is a fix. Thank you.

I'm having an issue where when you try to do things in-browser, Firefox freezes, puts up a grey screen and holds this way for a few seconds. Scrolling and video seem to trigger it most often. Repeatability is nominal; sometimes I have no problem, sometimes every action I try to take results in another fit of grey screens and freezing.

I'm using version 153.0.3 64bit on Windows 10.

Hello

I have Firefox 154.0 on my 2 PCs that have Windows 11 and both computers are updated fully as of 22nd August 2026 with both Windows updates and Nvidia drivers.

Background: On my 2 PCs I have an "old" stationary PC with Geforce 1070 TI card, and I have a laptop Asus Vivobook 15 PRO with a Geforce GTX 4600 card. Both computers working fine and no issues so far.

Symptoms: I updated Firefox. Note! I always update Firefox on my computers, so it wasn't a clean install of the browser. And suddenly on both computers there were black artifacts all over screen and flickering when scrolling on Facebook or Youtube. Also even worse on sites were you drag a div and the browser turns into a 1-bit disco.

Workaround that seems to be working for me: I went to about:settings and searched for hardware on my laptop (the one with 4600 card) and searched for "hardware". Then I disabled the hardware acceleration thing, or whatever it was, but unchecking the result after search. Then I restarted my laptop not using hardware acceleration and it worked fine.

Then again I search about:settings for hardware and checked the bottom of the 2, not sure what the first one was. And restarted computer.

Now I don't have those black artifacts and flickering any more.

Not sure if that somehow triggered something that works for fresh installs or not.

Anyway... I can't submit a ticket since I can't reproduce the error it's no point submitting to Bugzilla. But hopefully this makes sense anyways... But I'm pretty sure you guys are aware of this issue already. But posting anyways in case it might help.

Been using Firefox for over a decade. But lately is has become so slow now. Often freezes up if more than two tabs are open or a website is in any way very complex. What settings and issues should I check? What has changed? I can run the same sites on Brave and Edge browsers with no issues or not nearly as slow and bogged down.

i have checked my mouse settings and reset everything but no change,,this started after a windows update, so i went in and uninstalled the update but did not fix the problem..i don't know how better to explain it, the scroll just stopped working while trying to scroll web pages,when i try to scroll the page doesn't move ., if i move my pointer over to the right side where the indicator of where you have scrolled to is and i click under it to scroll down and sometimes it kindof goes crazy and scrolls through many,many pages instantly...i hope all this some sense to you computer gurus cause i have tried everything that i know...thanks for giving it a shot..i use firefox browser and windows 11

Updated Firefox to 154. When I select Firefox, I get a notice that Firefox is already running. If I cancel, Firefox comes up but I quickly get a notice that Firefox is not responding. I tried refresh but that didn't fix it. If you don't have an answer, I'll de-install and then (maybe) reinstall. -JJM

Dear Support Person,

Yesterday, after being notified that an upgrade was available, I executed the upgrade to version 152.0.

The upgrade completed successfully with my eight tabs populating on the left side along with a new tab showing all the features of the new upgrade.

I opened my Gmail tab and my Yahoo mail tab. Eventually, Firefox froze up, saying it was Not Responding. I looked at Task Manager and saw that Firefox was continuing to grab up memory. I ended the Firefox process in Task Manager.

I then opened it again and deleted all the tabs except for one. It continued to grab up memory.

I then opened it in Troubleshooting mode. It errored out, and I sent the report to Firefox support.

The only thing that has changed is the fact that I ran the upgrade to Firefox. Nothing else has changed.

Firefox has been my go-to browser for years. I am using Chrome as my access to the internet now, and cringe every time I go into it.

I hope and pray that you can bring my Firefox friend back to me.

I am anxiously looking forward to hearing from you.

Take care and God bless!

~ Kyle P.S. I just tried getting information from about:support. I was able to copy the raw data and then the application crashed. I sent the Crash Report to you folks. The raw data I pasted in the Troubleshooting Information box.

Good morning from the UK. When I loaded my laptop this morning there was a message saying I need another firefox, I get worried quickly and didnt take a screen shot .

I am on windows 10.

I have notice that the laptop is very slow on loading everything.

Please help me and advise...I'm not computer savvy sadly.

Thank you Barbara

So normally firefox uses a reasonable amount of ram but sometimes the amount of ram usage almost doubles, then if I try to change tabs the program freezes. I then have to wait for firefox to stop using the excess of ram and return back to normal levels.

I believe this mainly happens when I have youtube or reddit open but I have no idea how to fix this.

I have already tried reinstalling firefox and deleting/changing extensions. The current extension i have on is adguard adblocker and no others.

u have asked how to stop Firefox from keeping saying firefox id running but not responding. I have gotten some answers but i need to let you know this is what i have in my task manager you will se the photo there is also one at the top plus i have all these profiles the one in bllue now i saw where it said to place.sqlite and rename it old i also took out parent lock and it is still happening all the time so what can anyone k help me stop this