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30-day refund

Hi, I purchased a 30-day VPN but it is not supported by my computed, so I can't use it. I tried downloading a previous version but it didn't work anyway. Therefore I'd li… (Lesen Sie mehr)

Hi,

I purchased a 30-day VPN but it is not supported by my computed, so I can't use it. I tried downloading a previous version but it didn't work anyway. Therefore I'd like to request a refund, following the 30-day refund policy (I purchased it 2 days ago).

My e-mail is [redacted] @gmail.com and user is francisco.pasqual.

Thanks,

Offen 1
Firefox Konten
James antwortete vor 4 Tagen

REQUESTING REFUND FOR MOZILLA VPN (30-DAY MONEY BACK GUARANTEE)

I'd like to request a refund for the Mozilla VPN I paid for. My Last bill was on September 25, 2026 in the amount of $59.88 + $3.83 tax. I won't really be needing it and … (Lesen Sie mehr)

I'd like to request a refund for the Mozilla VPN I paid for. My Last bill was on September 25, 2026 in the amount of $59.88 + $3.83 tax. I won't really be needing it and I am OK with the built-in VPN on Firefox. I am within the 30-day money-back guarantee. Thanks.

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Firefox Konten
James antwortete vor 1 Woche

Refund Request

This request is regarding payments and billing. I am unable to successfully install the Mozilla VPN on linux, and I do not want to try again. My VPN subscription has b… (Lesen Sie mehr)

This request is regarding payments and billing. I am unable to successfully install the Mozilla VPN on linux, and I do not want to try again. My VPN subscription has been cancelled. It has a 30 day guarantee. Please refund my payment of $64.78 for invoice# DCANJX09-001 on September 18, 2026. Thank you. Mary

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Firefox Konten
James antwortete vor 3 Wochen

Why is "Link" asking for my credit card information?

It looks like "Link" has hijacked my credit card, it is listed as what will pay Mozilla VPN. How can I avoid this and pay you directly the way I've done from the beginnin… (Lesen Sie mehr)

It looks like "Link" has hijacked my credit card, it is listed as what will pay Mozilla VPN. How can I avoid this and pay you directly the way I've done from the beginning.

Asking because there was several attempted frauds on my CC the bank stopped. Original CC has been blocked and cancelled. Went to put new CC information in and find it will go to "Link". Please explain if you can.

Offen 1 30
Firefox Konten
Paul antwortete vor 4 Wochen

How many devices can add Mozilla VPN under my current subscription?

I purchased a new laptop, want to add Mozilla VPN protection, signed into my account, find no information telling me how many devices can add Mozilla VPN under my current… (Lesen Sie mehr)

I purchased a new laptop, want to add Mozilla VPN protection, signed into my account, find no information telling me how many devices can add Mozilla VPN under my current subscription. Thank you.

Offen 2 20
Firefox Konten
James antwortete vor 1 Monat

Need to cancel subscription due to death

Please cancel my Mozilla VPN subscription...My husband is deceased and this service is no longer needed...please help. The email connected to this account is [redacted]… (Lesen Sie mehr)

Please cancel my Mozilla VPN subscription...My husband is deceased and this service is no longer needed...please help. The email connected to this account is [redacted] @gmail.com...

[redacted], or [redacted phone# from public] Michele

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Firefox Konten
James antwortete vor 1 Monat

Refund Request for Automatic Mozilla VPN Renewal

Hello Mozilla Support, I would like to request a refund for my recent Mozilla VPN subscription renewal. The subscription was renewed automatically just now, but I no long… (Lesen Sie mehr)

Hello Mozilla Support,

I would like to request a refund for my recent Mozilla VPN subscription renewal. The subscription was renewed automatically just now, but I no longer use the VPN and did not intend to continue the subscription.

I have not used the service since the renewal. Please cancel my subscription and refund the latest charge to my original payment method.

Thank you for your help.

Offen 1 60
Firefox Konten
James antwortete vor 1 Monat