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I have Windows 10 and don't want to lose all my files.

I have a computer that is not eligible for Windows 11, apparently. I don't want to lose my files before I can purchase a new one--what can I do? I have a lot of files--… (Lesen Sie mehr)

I have a computer that is not eligible for Windows 11, apparently. I don't want to lose my files before I can purchase a new one--what can I do? I have a lot of files--some can be discarded but I need and want to keep others. I am a senior and not completely computer savvy.

Open 1 96

How do I enter my account recovery key?

I have an account recovery key [removed the recovery key] But there is nowhere to enter this to recover my account. Why? Moderator note: This question has been edited to … (Lesen Sie mehr)

I have an account recovery key [removed the recovery key] But there is nowhere to enter this to recover my account. Why?

Moderator note: This question has been edited to remove sensitive information.

Open 1 166

My account has been restricted and I need help recovering access to it.

Hello, My account has been restricted and I am unable to log in. I did not receive a clear explanation about why it was restricted. I use this account to sync my bookmark… (Lesen Sie mehr)

Hello, My account has been restricted and I am unable to log in. I did not receive a clear explanation about why it was restricted. I use this account to sync my bookmarks and saved data, and I really need access again. Please help me understand why my account was restricted and what steps I need to take to recover it. Thank you for your help.

Open 1 116