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XUL Runner Error

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message: XUL Runner Erro… (Lesen Sie mehr)

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message:

XUL Runner Error: Platform version '118.0.1' is not compatible with minVersion >= 118.0 maxVersion <=118.0

Can someone please help us get back to a previous version of Mozilla Fire. Perhaps it is a Windows error. I have no way of knowing. Please help me. My email is: [removed email from public] Thank you.

Gefragt von raem.kauai vor 6 Monaten

Beantwortet von raem.kauai vor 6 Monaten

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Error message will not let me open Firefox

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Do… (Lesen Sie mehr)

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Does anyone know how I can fix this? Deb PS I need simple instructions, I'm not terrible techy.

Gefragt von Deborah Lief vor 4 Tagen

Beantwortet von TyDraniu vor 4 Tagen

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Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (Lesen Sie mehr)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Gefragt von Maria Quetell vor 2 Wochen

Beantwortet von Sean Thomas vor 1 Woche

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Can't open Firefox - error re "platform version '120.0.1'

Hello, Clicking to open Firefox gives me the following error message: Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= … (Lesen Sie mehr)

Hello,

Clicking to open Firefox gives me the following error message:

Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= 120.0

Can't open firefox! I'm running Windows 11 version 10.0.22631 Build 22631

Thanks! Julie

Gefragt von Julie vor 3 Monaten

Beantwortet von Terry vor 3 Monaten

New PDF Editor

How do I perform very basic editor functions like add/remove/move a page in the new Firefox PDF document editor? I am in the Mainstream Firefox 124.0.1 64-bit. Thank You,… (Lesen Sie mehr)

How do I perform very basic editor functions like add/remove/move a page in the new Firefox PDF document editor? I am in the Mainstream Firefox 124.0.1 64-bit. Thank You, David

Gefragt von Drone vor 6 Tagen

Letzte Antwort von zeroknight vor 5 Tagen

Suddenly no sound on rumble.com (March 24 2024)

Yesterday I was playing videos on rumble fine. Sat my laptop down, picked it back up after waking up and suddenly no sound on any rumble.com video. Youtube plays video an… (Lesen Sie mehr)

Yesterday I was playing videos on rumble fine. Sat my laptop down, picked it back up after waking up and suddenly no sound on any rumble.com video. Youtube plays video and audio fine. So does X and truth social. In fact, any website plays audio EXCEPT rumble.com. Its not Windows related. Its firefox related. I installed Chrome and rumble.com plays with sound fine. I uninstalled firefox and reinstalled and that didnt fix it. I have rumble installed via WebCatalog an it plays videos and audio fine. I then installed Firefox nightly and never signed in or anything and still rumble isnt playing sound. Its rumble+firefox=no sound. And it appears to be happening to others too on other help forums. DOES ANYONE KNOW HOW TO FIX THIS?

Gefragt von Human vor 4 Tagen

Letzte Antwort von cor-el vor 5 Stunden

connect to site

when i type site url or chose from dropdown the error message Hmm. We’re having trouble finding that site. We can’t connect to the server at cciawards.za.. If you ente… (Lesen Sie mehr)

when i type site url or chose from dropdown the error message Hmm. We’re having trouble finding that site.

We can’t connect to the server at cciawards.za..

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Gefragt von iwor112 vor 4 Wochen

Letzte Antwort von jonzn4SUSE vor 4 Wochen

Unable to hold backspace to delete multiple characters in certain text boxes

Recently, I have been unable to hold down backspace to delete multiple characters in certain text boxes in Firefox. Namely, in the EndeavorOS forum post text box, Google … (Lesen Sie mehr)

Recently, I have been unable to hold down backspace to delete multiple characters in certain text boxes in Firefox. Namely, in the EndeavorOS forum post text box, Google Docs, and the google search box. I am not experiencing this issue with any other app, and in chrome, with the same pages, the issue doesn’t occur. The issue also does not occur in the URL box or the forum post text box here. The issue still occurs in troubleshoot mode.

Gefragt von enderthexenocide vor 4 Tagen

Letzte Antwort von zeroknight vor 1 Tag

Remote Desktop Stops Web Players From Playing (Audio & Video)

When running a remote desktop connection, if the the remote computer has a web player running (YouTube, Spotify, SoundCloud, etc.) it will stop playback and audio will st… (Lesen Sie mehr)

When running a remote desktop connection, if the the remote computer has a web player running (YouTube, Spotify, SoundCloud, etc.) it will stop playback and audio will stop outputting from the remote computer.

However, you can hit play again on the web player and it will resume playing. But once you end your remote desktop connection the player will stop again and all audio or video output

There is a post here (https://mzl.la/3Pg6xU3) that stated you can change "security.sandbox.content.level" value to "2" but this did not work.

Any ideas?

Gefragt von user10x59 vor 3 Wochen

Files failing to download

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. D… (Lesen Sie mehr)

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. Downloads work on other browsers such as Chrome fine but nothing will download on Firefox.

Gefragt von maryam.sufi vor 1 Woche

Letzte Antwort von cor-el vor 6 Tagen

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Suddenly cant delete emails in outlook.live.com

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave… (Lesen Sie mehr)

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave the page and come back, its marked as read again.

I tried dropping all add-ons (a kill switch to drop all add-ons and re-activate them is still a feature I feel Firefox needs, I have to click every single one of them every time) to no avail.

I was in the process of writing this question on the Microsoft forums (which is usually like whizzing in the wind) when I thought to try a different browser. I had zero issues and Outlook.live.com worked perfectly normal on Microsoft Edge.

This HAS to be a bug in a recent update in Firefox

Gefragt von Adrenoreceptor vor 2 Monaten

Beantwortet von Adrenoreceptor vor 2 Monaten

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Spotify webplayer on Firefox is unuseable after updating to latest version

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it." I will play … (Lesen Sie mehr)

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it."

I will play a song from a playlist and is given that pop-up, it will continue skipping to the next song until it plays, but only for 9-10 seconds until the song mutes, to specify, the dot (when hovered on the progress bar) will still move, indicating that "it's playing".

Some clarifications: 1. I use Spotify Desktop app (windows), Spotify App (android), and Spotify Webplayer on Chrome and Firefox. Everything works just as fine on all of these, except for Spotify Webplayer on Firefox. 2. Skipping to a later timestamp does not unmute the song. 2. I have Spotify Premium 3. I have no VPN 4. I am running Firefox with an ad blocker 5. I am running Chrome with an ad blocker (same ad blocker in Fifefox) 6. I am running Firefox to the latest version (Firefox 119.0.1 (20231106151204))

What I've done so far: 1. Cleared caches and data. 2. Updated my Windows to the latest update available - Win10 v.22H2 3. Signed-out of Spotify for all my devices, then logging-in first on Spotify Desktop (this automatically redirects to Firefox webplayer) 4. Ran Firefox on "Troubleshoot Mode" 5. Un-checked and re-checked "Play DRM content" setting. 6. Disabled and re-enabled the plug-in "Widevine Content Decryption Module by Google Inc". (this plug-in is last udpated on November 17, 4.10.2710.0

I'm including this link from Spotify's Community page.. where two other users, who commented it is only with Firefox (webplayer), are experiencing the same problem as I am. https://community.spotify.com/t5/Desktop-Windows/Spotify-can-t-play-this-right-now-If-you-have-the-file-on-your/m-p/5679914#M123192

Gefragt von kit vor 4 Monaten

Beantwortet von zeroknight vor 4 Monaten

Problem logging in, "Entry Point not Found"

Clicking on Firefox icon to log in I receive following message and gray screen. firefox.exe - Entry Point Not Found " The procedure entry point Flush could not be located… (Lesen Sie mehr)

Clicking on Firefox icon to log in I receive following message and gray screen. firefox.exe - Entry Point Not Found " The procedure entry point Flush could not be located in the dynamic link library C:\Program Files (x86)\Mozilla Firefox\xul.dll." Followed by another pop-up. "Could not load XPCOM" There was an automatic up-date several days ago and I have had this problem ever since. Is there a fix?

Gefragt von John Vivian vor 5 Monaten

Letzte Antwort von cor-el vor 5 Monaten

Start of Firefox is slow. Startup-Time between 35 seconds and 2 Minutes

Hello, the Startup of our Firefox is slow on some Machines. With Developer-Tools enabled we don´t see any activity in the Network Tab until the Page starts to Load after… (Lesen Sie mehr)

Hello,

the Startup of our Firefox is slow on some Machines. With Developer-Tools enabled we don´t see any activity in the Network Tab until the Page starts to Load after 35 - 120 seconds.

What we did to determine the Problem so far:

  • disabled Anti-Vir
  • Disabled VPN-Client and tried connection via LTE-Hotspot to bypass company Network and Firewall
  • Changed DNS to 8.8.8.8 and 9.9.9.9
  • Deleted Cache
  • Changed Startup-Page
  • Disabled Secure DNS in Firefox Settings
  • Disabled all GPOs on Workstation and deleted policies.json so no Policies got applyed
  • deleted Startup-Cache and enabled secure-start in about:support
  • reinstalled Firefox
  • changed from up to date ESR to latest Release
  • Users Temp and Windwos-Temp deleted

No Problems on another similar Workstation with same Firefox Release.

I wonder if there is any startup-debugging capability.

Gefragt von Crofex vor 4 Tagen

Letzte Antwort von Crofex vor 2 Tagen

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Firefox Update 124.0.1 has deleted all my Bookmarks and History - can I get them back?

My Firefox Browser on (Windows 11) updated on 23rd March 2024. Now my History and Bookmarks have been deleted (but not cookies for some reason). yes, it is my correct pro… (Lesen Sie mehr)

My Firefox Browser on (Windows 11) updated on 23rd March 2024. Now my History and Bookmarks have been deleted (but not cookies for some reason). yes, it is my correct profile as I checked the dates and also double checked it against a backup I made 2 weeks ago.

Have included an image of my 'more troubleshooting information' details - I'm sure this is supposed to have more data on the page?

If there is no way to recover my hisotry and bookmarks, I see there in my profile folder is a 'bookmarksbackup' folder which contains .jsonlz4 files, one of which was saved on the 21st March 2024. I know book marks are .json files, can anyone tell me how to turn a .jsonlz4 file to a .json?

[Oh, I pressed to add here my 'troubleshooting information' as directed by this forum page and it said it couldn't automatically do it, and when I pressed 'manual', it opened that over this page and so when I pressed 'back' it had naturally deleted this post so I've had to retype everything from memory, thanks so much Mozilla for that. How about a warning that this will happen?]

Gefragt von cetaceus1 vor 5 Tagen

Beantwortet von cetaceus1 vor 4 Tagen

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No support of 64bit PKCS#11 drivers for signing devices (i.e. smart cards) on 64bit Firefox

Hi, this is the same issue as as described here for Mozilla Thunderbird: 64bit Thunderbird issues with 64bit PKCS#11 drivers – Firefox 122.0 (64-bit) – Windows 11 Pro 6… (Lesen Sie mehr)

Hi, this is the same issue as as described here for Mozilla Thunderbird: 64bit Thunderbird issues with 64bit PKCS#11 drivers

– Firefox 122.0 (64-bit) – Windows 11 Pro 64bit (– Thunderbird 64bit)

Even though, I use a 64bit version of Firefox, it is not able to load any 64bit PKCS#11 module for security devices. Tried on several different PCs and several different 64bit PKCS#11 drivers for different smart cards.

When I try to load e.g. C:\Windows\SysWOW64\eop2v1czep11.dll for the Czech eID, it returns "Unable to add module". When I do the same from C:\Windows\System32\eop2v1czep11.dll, it works.

The issue is that some issuers of qualified and commercial certificates (like e.g. Komerční banka) do not issue a 32bit version of PKCS#11 drivers for their smart cards anymore and the only driver available is C:\Windows\SysWOW64\mopkcs11.dll, which cannot be loaded by Firefox or Thunderbird either.

I don't see a problem in implementing the support for 64bit PKCS drivers in a 64bit browser and a 64bit email client. And if it does have the support, then there is something wrong going on.

Gefragt von kralpatr vor 1 Monat

Beantwortet von kralpatr vor 1 Monat