Firefox-Hilfeforum

Been a Firefox user for yrs, this afternoon, auto update runs while trying to open browser and then a get an error box popping up titled XULRunner. Msg states Error: Platform version '55.0.03' is not compatible with minVersio>=55.0.2 maxVersion<=55.02. I have no idea what that means or how to fix it so I can go back to using Firefox and getting access to my bookmarks. Pls help. Thanks-Aaron

My internet connection is good but I am not able to access my firefox browser. I keep getting "unable to connect....try again" It began yesterday. I have had to use explorer which I don't like. All my bookmarks and info is on firefox. It is my default browser. It also happened once before, but I was able to access it later. My OS is Windows10.

Please help, I need my firefox. Thank you

JoAnn

I have a problem with ebay it shows as a mobile site why? amazon shows fine and all other sites the only add-on i have installed us ublock nothing else.

I have tried clearing cookies,temp files, resting firefox even removing ublock reset firfox and even uninstalled firefox with iobit uninstaller and scanned for leftovers after removing it.

I'm on windows 10 pro running build 1703 and it happened in 1607 as well

Thanks for the help in advance

Firefox will stop responding, suddenly all of my OS (Windows 10 Pro) will simply stop, freeze, a warning will come up that the program is not responding and if I wait longer it may respond again, the CPU light that it is doing its thing on my laptop goes dead, the only way I can get to use my laptop again is by hard resetting it holding the power button. This happen multiple times a day, and only while browsing using firefox.

It is my preferred browser, but I have noticed its quality to degrade as time goes by.

FireFox not working as of today after update 08/17/2017 Following is last lines from file titled: maintenanceservice-1

Process finished with return code 1.

• • • Warning: Error running update process. Updating update.status (0)***

Service command software-update complete. service command MozillaMaintenance complete with result: Failure.

Started computer today for the first time.

Mozilla crashes every time on start-up. This persists after uninstalling, rebooting my machine, and reinstalling Firefox using the latest installer from the Mozilla website.

Crash ID: bp-f429ed6c-3415-4a0a-9a05-849b61170723

Скрин не мой, но проблема у меня такая же, как и на скрине. Когда я навожу курсор на любой инструмент в меню, или на сайте, то подсказки всплывают, но текста там нет. Вместо них просто белый фон. The screenshot is not mine, but the problem is the same as in the screenshot. When I point the cursor at any tool in the menu, or on the site, the prompts pop up, but the text is not there. Instead of them show up just a white background.

I'm at a loss, I've tried: Safe mode Profile refresh Deleting the profile Reinstalling Uninstalling/Reinstalling Uninstalling/Deleteing All mention of mozilla or firefox in the windows registry/Reinstalling Removing flash Disabling all antivirus, hips and firewall services Stopping any unrelated services Installing firefox 53.0.3 Running it in a sandbox Running it as administrator Running it with compatibility mode

No matter what it still just crashes directly after starting. I didnt even mess with it, I shut down my computer and was away for the weekend. When I came back this was happening.

Crash ID: bp-13f2235a-4c6c-4ebb-9365-1634f0170702 Crash ID: bp-15ff2342-431d-404e-a5cb-3a6c50170702 Crash ID: bp-190e0035-8c66-4353-969c-6041d1170702 Crash ID: bp-1d25d63c-79f8-4aef-bc8c-41a6c1170702 Crash ID: bp-208fad85-9077-48f0-97b0-3b47e1170702 Crash ID: bp-2650377b-2735-4bcc-88d5-5ae571170702 Crash ID: bp-2d885f8f-ad39-40ce-9835-5a7c71170702 Crash ID: bp-37abdc1d-a9a2-4dbd-8192-43e2f0170702 Crash ID: bp-39723e9a-214c-4928-a7d3-ed9be0170702 Crash ID: bp-3dc784f4-8190-4296-81a6-251100170702 Crash ID: bp-4155b239-3012-48df-a6fd-932f51170702 Crash ID: bp-44241589-9a35-48b0-91c8-e4f1f1170702 Crash ID: bp-4a162293-7030-4136-9b68-870971170702 Crash ID: bp-503e4e07-9987-478a-9bea-0188c1170702 Crash ID: bp-517d850a-c7f4-4c1f-b56b-0971c0170702 Crash ID: bp-66fc1982-e9d1-412e-8416-384bf1170702 Crash ID: bp-68193608-f857-4d2a-aad2-c96e11170702 Crash ID: bp-68df3533-1ce5-4ead-b383-5ac4e1170702 Crash ID: bp-8c93007b-7bb8-46f4-9538-ee9631170702 Crash ID: bp-93e0c30a-4ddc-41c7-8d82-cbde21170702 Crash ID: bp-9a2ffe0e-1fe4-4a88-923a-e0e5b1170702 Crash ID: bp-a8b2a1a6-225f-4ca2-b2d4-7036f1170702 Crash ID: bp-bedc8483-5f1e-442b-801d-8f6781170702 Crash ID: bp-c1c5db47-335c-4571-8d5a-535c31170702 Crash ID: bp-cd51bebd-4f79-45b1-bb2b-f7ddf0170702 Crash ID: bp-d13c3d53-156c-44f7-ae89-226631170702 Crash ID: bp-d32d6392-f252-4efc-9e30-3908a0170702 Crash ID: bp-dd002430-91c1-46ea-99be-201401170702 Crash ID: bp-ee5333a0-fe73-45f3-b074-9d8960170702 Crash ID: bp-f0d8c923-f22e-4a0a-b18e-0d8c71170702 Crash ID: bp-f1e5d76b-1ae8-49b7-af8f-e07341170702 Crash ID: bp-fe8e5609-ec1f-4cdb-9aa6-1d4ff1170702 Crash ID: bp-ff133365-2f90-4cfc-ae05-ac59b1170702

P.S. Your "Troubleshooting Information: Automatically Add" button on this page redirects to a "We couldn't fine the page your looking for", which caused me to loose the entire initial message I typed.

It crashes both firefox & waterfox, Even chrome seems to be having issues when trying to save an image. (I'll check chrome forums aswell) but its quite annoying that i cant save anything. There is no error being provided and i cant exactly describe the problem other than when trying to save an image or anything with 'Save image as' or similar. It crashes.

A couple of days ago Firefox stopped working on my PC. Nothing had been changed. When it opens, it doesn't load, the cursor stays on the thinking circle whenever I move it over the page. I can't open the options menu, can't load a specific page if I type the address in, Bookmark toolbar is gone and when I retrieve it, my data is gone. I can't exit using the X in the corner, I have to go into the menu and use the "Exit Firefox" icon.

I have deleted and reinstalled approx 4 times. I have researched and researched, tried all the suggestions I have found on different websites and forums (Microsoft Edge and IE still work). A couple of things worked, but then I couldn't get Firefox to load any pages as they were ALL untrustworthy, so I imported my Anti-virus Software certificate, that fixed that problem but as soon as I exited and reloaded Firefox I was back to the beginning with nothing loading.

I'm usually pretty self sufficient at finding a solution without annoying anyone with questions, but after a few days of research and testing, I'm not finding anything that works and am at a complete loss.

Crash ID: bp-0b8f75db-c083-4250-8db3-de8682170130

I was using Firefox for a long time. Crashed. It keeps saying firefox crashed. I uninstalled Firefox and reinstalled it. I still get the same message.

I received an automatic update on Firefox. After the update I can no longer open Firefox. Just a black tab shows. I uninstalled it and re-installed and still nothing. I even did a reset and no success. I'm at the point of uininstalling for good.

One of these is the "apply now" button @

https://ebus2.hiav.networkrail.co.uk/OA_HTML/OA.jsp?OAFunc=IRC_VIS_VAC_DISPLAY&p_svid=1768658&p_spid=6699960&refsh=0

Also, sometimes actions that ought to follow information input, such as updating card details in amazon, where there is no response or option to continue following inputting new card dates.

The problems are the same on firefox and on browsers I have not modified at all or installed add-ons in.

Any help with what the issue might be would be greatly appreciated.