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Excessive GPU memory usage when visiting websites (especially watching live streams)

Firefox always uses excessive GPU memory when I watch video and livestream. about:memory shows that the explict GPU memory allocation is only about 200 MB but in the task… (Lesen Sie mehr)

Firefox always uses excessive GPU memory when I watch video and livestream. about:memory shows that the explict GPU memory allocation is only about 200 MB but in the task manager the GPU memory usage is 1GB, and the latter doesn't decrease even if I close the tab. I suspect that this is a memory leak. I searched for Bugzilla and found a similar issue that has been existing for years: https://bugzilla.mozilla.org/show_bug.cgi?id=1386177

Gefragt von ZeroAurora vor 2 Wochen

Beantwortet von ZeroAurora vor 2 Wochen

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Restore Session odd behavior in Windows 11

I found a really unusual behavior. If I close Firefox using the "x" at the top right of the window, the Windows default for close, it does not restore session no matter … (Lesen Sie mehr)

I found a really unusual behavior.

If I close Firefox using the "x" at the top right of the window, the Windows default for close, it does not restore session no matter what I do. I can manually go to the settings, history, recently closed windows, and restore them from there, of course - but that is a definitive hassle.

Strangely, even if I open up a new tab less than 2 seconds before I hit the X to close, it will not restore the session but does indeed save the new tab to the previous.jsonlz4 file, and makes that available via going through the settings menu.

What is oddly more unusual is that if I close Firefox by way of ctrl-shift-q, it works fine (opening Firefox after ctrl-shift-q restores the session without any extra intervention required).

How do I make Firefox recognize closing via the bog-standard-since-windows-3.11-for-workgroups X in the top right of the window as properly closing/quitting?

Gefragt von verahsa vor 1 Woche

Beantwortet von jscher2000 - Support Volunteer vor 1 Woche

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back button not bringing up previous page without right clicking

I expect the back button to return to the previous page visited, but too often the button either doesn't respond at all or a right click is required to view the page hist… (Lesen Sie mehr)

I expect the back button to return to the previous page visited, but too often the button either doesn't respond at all or a right click is required to view the page history. Is there something I need to do get the original function of the back button that I thought was universal in most browsers?

Gefragt von cnaset@msn.com vor 1 Woche

Beantwortet von cor-el vor 1 Woche

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addon '' extensions''

hi, i see a new addon in my bookmarks bar- extensions , on the right above... its not possible to drag it down to customize toolbar .i can drag /up and down/other itmes… (Lesen Sie mehr)

hi, i see a new addon in my bookmarks bar- extensions , on the right above... its not possible to drag it down to customize toolbar .i can drag /up and down/other itmes buy why not this one? pls fix it...

Gefragt von s.a.dzwonek vor 1 Woche

Beantwortet von jscher2000 - Support Volunteer vor 1 Woche

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Ask to open of download isn't working

I have my setting to ask me what to do with files, pdf , whether open or download i have it all set to ask it asks , it opens them in firefox but still downloads them t… (Lesen Sie mehr)

I have my setting to ask me what to do with files, pdf , whether open or download i have it all set to ask it asks , it opens them in firefox but still downloads them to my computer. i don't want them to download , i'm never sure if they are safe how i stop stop auto download This has only been in the last few updates this began

Gefragt von cyntaur vor 2 Wochen

Beantwortet von Terry vor 2 Wochen

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is it possible to get help from technical specialists from mozilla?

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help m… (Lesen Sie mehr)

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help me. I can't find if I can to get help from technical specialists of mozilla company? Is there only this community? This is really huge problem for me, because I work a lot with google docs and if I don't solve this problem then I'll have to go to another browser, but I don't want to :(

Gefragt von Aivory vor 1 Monat

Beantwortet von jscher2000 - Support Volunteer vor 2 Wochen

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Facebook starting scrolling out of control...again

In reference to my previous post ( https://support.mozilla.org/en-US/questions/1382198?page=1 ) I have noticed that the "jumping while scrolling" in the Facebook News fe… (Lesen Sie mehr)

In reference to my previous post ( https://support.mozilla.org/en-US/questions/1382198?page=1 ) I have noticed that the "jumping while scrolling" in the Facebook News feed has returned after a couple of months of proper behavior. Ver. 108.0.2 It's not as bad as it was but it seems to be getting worse.

Is the circus back in town?

Am I going to have to move back to Chrome again ?? >:-(

Gefragt von Helium2 vor 2 Wochen

Beantwortet von Helium2 vor 2 Wochen

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Firefox sync dont sync

Hi. I bought new pc, and i'm trying to set up mozilla with all my passwords and bookmarks, from old pc. But after i logged in, bookmarks and passwords dont appear in a br… (Lesen Sie mehr)

Hi. I bought new pc, and i'm trying to set up mozilla with all my passwords and bookmarks, from old pc. But after i logged in, bookmarks and passwords dont appear in a browser. I had so much important stuff there that im now kinda scared. Thanks for any help in advance

Gefragt von donkeymonkey vor 2 Wochen

Beantwortet von Paul vor 2 Wochen

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Can't print in Black & White

I've recently switched back to Firefox from Edge and have run into a frustrating issue. When I try to print documents from Firefox, the "Color Mode" in the print settings… (Lesen Sie mehr)

I've recently switched back to Firefox from Edge and have run into a frustrating issue.

When I try to print documents from Firefox, the "Color Mode" in the print settings is grayed out so I can't select B&W.

This same problem exists both on my MacOS laptop + my Windows 11 desktop. Additionally, they are connected to different printers on different networks. It also occurs whether I'm trying to print a PDF or anything else in Firefox.

Based on this, it appears Firefox is the culprit here.

Any ideas on how to fix this?

Firefox Version: 108.0

Gefragt von converge vor 3 Wochen

Beantwortet von TyDraniu vor 3 Wochen

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Input Type from a CSV File is Recognized as Ms excel file

In the current Version of Firefox the input field is set to the wrong filetype if select an csv file. Open with Chrome and Firefox. Chrome set the file type to text/csv F… (Lesen Sie mehr)

In the current Version of Firefox the input field is set to the wrong filetype if select an csv file.

Open with Chrome and Firefox. Chrome set the file type to text/csv Firefox to "application/vnd.ms-excel"

Working example open the consoel to see the output: https://codepen.io/GrizzlyStu/pen/YzjZjez

Gefragt von Grizzly vor 3 Wochen

Beantwortet von cor-el vor 3 Wochen

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Reding PDF in the browser / latest updates result in low resolution

For a long time Ive been reading my newspaper in the browser but recently I noticed that the resolution has been changed text is blurry and images unclear. If I download … (Lesen Sie mehr)

For a long time Ive been reading my newspaper in the browser but recently I noticed that the resolution has been changed text is blurry and images unclear. If I download the file and read it with ADOBE PDF Reader it is as normal, sharp. I guess there is a setting that has change with one of the resent updates but I cant find it :(

I cant say when the resolution changed but it was round New Year / Christmas ....

I have auto update on.

Hope you can help me

Carl

Gefragt von Bow_String vor 3 Wochen

Beantwortet von Bow_String vor 2 Wochen

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Access website

Hi, can you help? I can't access morphy richards website from my phone and my pc through Firefox. I can access it through Microsoft Edge on my pc and my Samsung Internet … (Lesen Sie mehr)

Hi, can you help? I can't access morphy richards website from my phone and my pc through Firefox. I can access it through Microsoft Edge on my pc and my Samsung Internet app on my phone but not through my Firefox app or windows 11 Pro desktop pc. I get this message on my pc

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.morphyrichards.com. If you entered the right address, you can: Try again later Check your network connection Check that Firefox has permission to access the web you might be connected but behind a firewall

and this message on my phone through the Firefox app

Address Not Found. The browser could not find the host server for the provided address. Check the address for typing errors such as ww.example.com instead of www.example.com.

If you are unable to load any pages, check your device’s data or Wi-Fi connection. 

Steps I have taken is clearing data, history and cache on pc, turning off mcafee firewall. I use my pc through a wired Internet connection and my phone through Wi-Fi and data and it's the same on both I can't access the website. Like I mentioned I can access it no problems through Microsoft Edge on my pc and Samsung Internet app on my phone so I have now pinpointed it to Mozilla Firefox being the issue, also this is the only website I have issues with. Please can you help? Regards, Steve

Gefragt von steveveg vor 3 Wochen

Beantwortet von Paul vor 3 Wochen

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Themes & extension icons

I just installed Firefox on a new Windows 11 desktop computer. I ported my profiles over and it appears everything came over EXCEPT: - Themes aren't working. I've tried… (Lesen Sie mehr)

I just installed Firefox on a new Windows 11 desktop computer. I ported my profiles over and it appears everything came over EXCEPT: - Themes aren't working. I've tried switching them and they still don't display. The menu bar is black w/white letters; the toolbar is gray with white icons/letters. - My extension icons are there...sort of. If I hover over them I can see the tool tip but the icon doesn't appear on the toolbar which is light gray in color. I can live without the themes if I have to. Not so much the invisible extension icons. Any suggestions as to how I can get them to appear as they do on my Windows 10 desktop? Screen cap below. Cursor is hovered over the Undo Close Tab extension icon but where's the icon? Any suggestions as to how to troubleshoot this will be appreciated!!

Gefragt von MarkZ vor 3 Wochen

Beantwortet von MarkZ vor 3 Wochen

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Audio issues with Firefox

Hello, I was using my headphones for watching YouTube on Firefox but then I unplugged them and the audio has stopped playing. I thought the issue was with the volume of m… (Lesen Sie mehr)

Hello, I was using my headphones for watching YouTube on Firefox but then I unplugged them and the audio has stopped playing. I thought the issue was with the volume of my speakers, but the audio worked on any other app. So I plugged my headphones again and I could hear the audio from them. Anything I can do for fixing this (I even restarted the PC but the audio only plays with headphones)?

Regards, Tommaso

Gefragt von Tommaso vor 3 Wochen

Beantwortet von jonzn4SUSE vor 3 Wochen

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I am unable to log into any Microsoft 365 programs, (Microsoft 365, Microsoft Outlook, Microsoft OneDrive) on the Firefox browser since installing Windows 11

I am unable to sign into Microsoft 365 services in Firefox. When I try to sign in on the Microsoft 365 Website, it doesn't sign in, it simply redirects me back to the web… (Lesen Sie mehr)

I am unable to sign into Microsoft 365 services in Firefox. When I try to sign in on the Microsoft 365 Website, it doesn't sign in, it simply redirects me back to the website. When I try to sign in from the Outlook login page, I get an error page saying "500 Something went wrong. Repeating redirects detected." Screenshot attached.

1. I was able to sign in with another browser. 2. I was able to sign in on a device running Windows 10. 3. I have cleared the entire cache and history on the Firefox browser - it didn't work. 4. I tried logging in with Firefox in Troubleshooting Mode - it didn't work.

I saw an archived thread from 10/28/2021 where @OthelloBloke had the same issue ("Microsoft 365 Signin on Office.com Doesn't Work After Windows 11 Update"). It didn't seem to have been resolved. It has been a while since Windows 11 came out. Has there been any resolution to this issue? Please help me fix it. Most of my activities are on Microsoft 365, and I prefer to use Firefox as my browser. But if this is ongoing I will need to abandon this browser in order to access my work.

Gefragt von kelenne vor 1 Monat

Beantwortet von kelenne vor 3 Wochen

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i can't find my 'mozilla' directory in "appdata/roaming"

i somehow can't find the 'mozilla' folder in 'appdata/roaming'. i was trying to open my profile folder but it displays the message saying that it's 'unavailable'. i digg… (Lesen Sie mehr)

i somehow can't find the 'mozilla' folder in 'appdata/roaming'. i was trying to open my profile folder but it displays the message saying that it's 'unavailable'. i digged in further into the problem and found out that i had no such mozilla folder in appdata. is there any way to fix this problem? or am i just missing something?

Gefragt von MNK vor 1 Monat

Beantwortet von cor-el vor 1 Monat