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  • Gelöst

Videos buffering and/or not playing

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip a… (Lesen Sie mehr)

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip around the video (either by clicking around in the loaded section of the progress bar or using +/- seconds buttons), the video begins buffering again before the video resumes. This makes it extremely difficult and frustrating to watch anything that requires me to pause, rewind, or fast forward. I've noticed this issue affect multiple video viewing sites, such as YouTube, Vimeo, and Netflix. My roommate also uses Firefox, but doesn't have this issue, so I know it's not a problem with my internet. I thought it might be a problem with my computer, but I tried to replicate the issue in Chrome and everything worked fine there. The issue has persisted almost a week. I have:

  • Rebooted my computer several times
  • Deleted my history/cache
  • Disabled my extensions
  • Turned off Java scripts in firefox (this disabled my ability to load sites like YouTube completely, so I turned it back on)
  • Updated my computer
  • Updated my graphics drivers
  • Refreshed firefox
  • Uninstalled and reinstalled firefox (and rebooted my computer)
  • Uninstalled and reinstalled firefox AND deleted all the data it stored on my computer (and rebooted my computer)

I am currently using version 123.0.1 of Firefox. My OS is Windows 10 22H2.

Gefragt von AccidentalRogue vor 3 Monaten

Beantwortet von AccidentalRogue vor 3 Monaten

Sudden recent clogged up searches / loads on newest Firefox

Hi Mozilla - I just wanted to report some recent phenomena. In the past couple weeks Firefox, and related Private Browsing browser, seem to have developed consistent han… (Lesen Sie mehr)

Hi Mozilla - I just wanted to report some recent phenomena. In the past couple weeks Firefox, and related Private Browsing browser, seem to have developed consistent hangups in fetching data across a pretty wide range of sites. Both my banking sites will not load after logging in to them, just spins and spins. Also some very general searches will not load any results for minutes at a time, I just give up and kill them. I've uninstalled/cleaned/reinstalled latest version, etc, etc. By comparison, these same data fetches in banking sites, etc, work dandy in Duckduckgo browser, which is also a heavy no-trace browser. This ominous to me as I really like Firefox and do NOT want to have to resort to Edge. Duckduckgo browser is very good but doesn't have nearly the menu or favorites sort of features that Firefox does. Can you investigate? This is typical Win 10 system in Lenovo i7, been working like a champ till just recently, no system changes. Thanks.

Gefragt von DaveyJones700 vor 1 Stunde

Letzte Antwort von DaveyJones700 vor 30 Minuten

  • Gelöst

Youtube very laggy recently?

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox… (Lesen Sie mehr)

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox and youtube has no issues on other browsers.

Gefragt von Dartagnan Rozycki vor 5 Monaten

Beantwortet von TyDraniu vor 5 Monaten

Cannot add Amazon search engine to search toolbar

I am using Firefox 126.0 under Windows 10. I am trying to add search engines to the search toolbar. (Just to be clear, this is the search box that appears below the addr… (Lesen Sie mehr)

I am using Firefox 126.0 under Windows 10.

I am trying to add search engines to the search toolbar. (Just to be clear, this is the search box that appears below the address bar, not the address bar itself.)

I followed the instructions [http://mzl.la/1VShhHu|here]. That worked fine for Wikipedia, Google Maps and YouTube. Then I tried to add Amazon UK. The Amazon icon is now present in the search box, but when I select it, I see this message:

Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

I have no idea what this means or what to do about it.

(I also tried adding it from Settings > Search > Search Shortcuts, but Amazon does not appear on that list of search engines [unlike on my other computer]. I clicked "Find more search engines", but that brought up a list of 5,192 extensions, most of which seemed not be related to searching.)

Thanks in advance for any help or suggestions.

Mike

Gefragt von Mike L vor 1 Stunde

Letzte Antwort von Mike L vor 1 Stunde

Removal of Extension Opt - Out Google Analytics

I using an ASIS Latop model X756U running the Windows 10 Operating System. Firefox is my default browser. I installed the Opt-Out Google Analytics Extension on 9 June 2… (Lesen Sie mehr)

I using an ASIS Latop model X756U running the Windows 10 Operating System. Firefox is my default browser.

I installed the Opt-Out Google Analytics Extension on 9 June 2024. The intent was identify which of my applications are using Google Analytics by testing them and seeing which ones were broken.

Having done that I removed the Opt-Out Google Analytics Extension from the Firefox Extension list.

Unfortunately the extension remains active and continues to disrupt my browsing experience.

How do I remove this extension permanently?

Dave

Gefragt von DaveG vor 1 Stunde

outlook links keep opening a new firefox

I lost my Outlook365 with the latest Windows 10 update. When I reinstalled I went through the preferences to select Firefox as my default browser. I have been using this … (Lesen Sie mehr)

I lost my Outlook365 with the latest Windows 10 update. When I reinstalled I went through the preferences to select Firefox as my default browser. I have been using this for years and every time I picked a link in an Email it would open a new tab in my existing browser.

Now, regardless of anything I try it continues to open an new Firefox browser, with pages included since this started on the weekend.

What settings am I needing to make to correct this. I have gone through the config settings and selected 0 in the browser.link.open_newwindow.restriction with no success.

Gefragt von proteus206 vor 1 Stunde

Wordpress element does not display in Firefox

Hello there, I am using WordPress, and the Video Player Element does not display on Firefox, although in HTML code is visible. The same problem appears in Firefox troubl… (Lesen Sie mehr)

Hello there,

I am using WordPress, and the Video Player Element does not display on Firefox, although in HTML code is visible. The same problem appears in Firefox troubleshooting mode if it helps.

Do you have any idea what causes it, and how can I solve it?

Gefragt von Ismini Farmaki vor 1 Stunde

All downloads failing

Hi - I updated my Firefox / Mozilla browser yesterday and now all types of downloads are failing. PDFs and EXEs alike. I can't an error that says Failed. And yet, when I… (Lesen Sie mehr)

Hi - I updated my Firefox / Mozilla browser yesterday and now all types of downloads are failing. PDFs and EXEs alike. I can't an error that says Failed.

And yet, when I use Chrome or Edge, the downloads work fine, soooo - not sure what is going on.

Can you please assist? Thank you!

Firefox: 127.0 (64-bit) Windows 10

Gefragt von Wendy vor 1 Stunde

Unable to restore previous session following power outages & Firefox update

Hi, My computer was on during the week-end and when I came back home I noticed we had a couple of power outages. Computer restarted automatically (Win 10 22h2) and when … (Lesen Sie mehr)

Hi,

My computer was on during the week-end and when I came back home I noticed we had a couple of power outages. Computer restarted automatically (Win 10 22h2) and when I launched Firefox, it started as brand new with all my addons gone and none of the previous session restored (I had 4 Firefox browsers opened with each 20+ tabs opened).

I have tried looking at C:\Users\MYUSER\AppData\Roaming\Mozilla\Firefox\Profiles but found nothing of interest. Where is everything and how can I restore everything I had ?

I even tried Troubleshooting mode and downgrading to a former version of Firefox (126.0.1 64 bits).

Thanks,

Gefragt von aglaepheryl vor 1 Tag

Letzte Antwort von aglaepheryl vor 4 Stunden

Seeking Recommendations for Best Browser Extensions to Enhance E-commerce Experience

Hi everyone, I run an online barber supply store called Magnus Supply (https://magnussupply.com/) where we offer a variety of products including clippers, trimmers, shav… (Lesen Sie mehr)

Hi everyone,

I run an online barber supply store called Magnus Supply (https://magnussupply.com/) where we offer a variety of products including clippers, trimmers, shavers, grooming products, accessories, and sanitation supplies. I'm always looking for ways to improve the user experience on our website and streamline our e-commerce operations.

Can anyone recommend browser extensions that could help with:

Enhancing website performance and speed. Improving user engagement and retention. Simplifying the checkout process. Better tracking and analyzing customer behavior. Ensuring data security and privacy for our customers. I’m particularly interested in extensions that work well with Firefox, but suggestions for other browsers are also welcome. Your insights and experiences would be greatly appreciated!

Thank you in advance!

Gefragt von Ahmad Shehzad vor 5 Stunden

Letzte Antwort von jonzn4SUSE vor 5 Stunden

Private Windows are separate in the taskbar despite having that feature disabled

This is really annoying. I've had that feature disabled since I first started using Firefox as I feel it defeats the purpose of incognito tabs to make it obvious when you… (Lesen Sie mehr)

This is really annoying. I've had that feature disabled since I first started using Firefox as I feel it defeats the purpose of incognito tabs to make it obvious when you have them open, and I prefer keeping all my tabs organized in a specific way

I've checked about:config and that feature is still set to false, I've checked about:studies and there's nothing that looks like it would impact private browsing. I've tried restarting both Firefox and my computer, the tabs are still separate

Anyone have any ideas on what to do now?

Gefragt von darkflamethedragon vor 8 Stunden

Letzte Antwort von TyDraniu vor 7 Stunden

cannot open Firefox and getting popups when I do

I keep getting a popup about using an older version and creating a new profile. I already created a new profile a few days ago so I cannot keep creating new profiles ever… (Lesen Sie mehr)

I keep getting a popup about using an older version and creating a new profile. I already created a new profile a few days ago so I cannot keep creating new profiles every time firefox deploys a new version and would need to open firefox to update the browser version.

Gefragt von diane.wajslic vor 8 Stunden

When computer boots, Firefox does not restart right

When I reboot a Windows 10 computer and click once on the Firefox icon on the Taskbar, (1.) Firefox does not open full screen although when closed it was full screen. (2.… (Lesen Sie mehr)

When I reboot a Windows 10 computer and click once on the Firefox icon on the Taskbar, (1.) Firefox does not open full screen although when closed it was full screen. (2.) A second Firefox window opens with Yahoo on a Tab and also not full screen. Please fix!

Gefragt von Wayne Carpenter vor 11 Stunden

keep getting sent to different sites

i keep getting sent to .ca sites instead of the .com that i had typed in and wanted to go to ie: yahoo.com discovery.com There was no yahoo.ca or hotmail.ca when i got … (Lesen Sie mehr)

i keep getting sent to .ca sites instead of the .com that i had typed in and wanted to go to ie: yahoo.com discovery.com

There was no yahoo.ca or hotmail.ca when i got my email accounts and i only deal with originating networks Discovery.com not ripoffs like ctv.ca/discovery.

Gefragt von trek_al vor 13 Stunden

Letzte Antwort von jonzn4SUSE vor 12 Stunden

Downloads Failing instantly

Whenever I try to download anything, it automatically fails. The problem just started recently and I don't know what could have caused it because I haven't done anything … (Lesen Sie mehr)

Whenever I try to download anything, it automatically fails. The problem just started recently and I don't know what could have caused it because I haven't done anything that could affect downloads to my knowledge. Things I've already tried are

  • Reinstalling firefox (including full uninstall via "Revo Uninstaller"
  • Updating firefox to the latest version (127)
  • Disabled all firewalls
  • Chose the save location
  • Disabled all parental controls in windows
  • Chose the "don't enable HTTPS mode" (https://support.mozilla.org/en-US/questions/1414064)
  • Tried firefox & windows safe mode (https://support.mozilla.org/en-US/questions/1442742)
  • Chose a different save location inside my computer (a folder other than downloads)
  • Cleared download history
  • Ran a chkdsk on windows

The thing is that everthing else of firefox works (browsing the web, watching videos, etc), it's only the downloads. It's also not a computer problem I think because I can download on other browsers (such as chrome and pale moon). Any help asap is appreciated.

Gefragt von NuGUndam123456789 vor 15 Stunden

Random Total Freezes

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't be… (Lesen Sie mehr)

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't been able to notice it; sometimes it happens as soon as I open the browser, sometimes it happens after several hours, sometimes it happens twice in ten minutes, sometimes it happens twice in a few hours (however, I can count the number of days it's happened less than twice in one day in the past few weeks on the fingers of one hand). When the browser freezes, it becomes totally unresponsive - it doesn't fade or display "Not Responding", and Task Manager shows nothing abnormal, but it doesn't accept any input at all, any video or other animated material that may have been displaying freezes, and it can only be "fixed" by force quitting from the task manager and reopening. This is exclusively a firefox issue; other programs open at the same time as the browser freezes are not affected.

The only real lead I have as to what could be going on is that sometimes, things don't freeze all at once, but in a cascading effect. For example, tabs, bookmarks, etc. might not highlight when moused over, but still accept the clicks, or selecting another tab might causes the address bar to display the URL of the selected tab, but the screen displayed in the window will not change. Once these cascading changes start, they generally progress to total freeze before I have a chance to do much with that information (only a few seconds), but it's unusual enough behavior to be worth noticing.

Things I've already tried that haven't fixed the issue:

  • Reducing the number of tabs used and otherwise reducing Firefox's system resource usage has not impacted the problem in any way.
  • Running in Troubleshoot Mode has not had a consistent effect on the problem (the most recent time I did, the browser ran stably for longer than I could stand to use the internet without my ad blocker, but this is only one data point in an already inconsistent spread; prior instances of the problem have occurred in Troubleshoot Mode)
  • Disabling hardware acceleration has not fixed the issue.
  • The issue has persisted through multiple refreshes and at least one full uninstall and clean reinstall.
  • The issue persisted after creating and switching to a new profile multiple times.
  • The issue persisted after renaming places.sqlite
  • The issue persisted after clearing cache and cookies multiple times.
  • The issue persisted after clearing downloads and history.
  • And very likely some other stuff that I'm forgetting, I've been trying to fix this on my own for a while now.

Gefragt von 8bitorne vor 1 Woche

Letzte Antwort von NoahSUMO vor 16 Stunden

Bookmarks disappeared in desktop browser even though still marked with blue star

The bookmarks disappeard on the toolbar or in the library even though the sites that were previously bookmarked are still marked with the blue star. Comically it still sh… (Lesen Sie mehr)

The bookmarks disappeard on the toolbar or in the library even though the sites that were previously bookmarked are still marked with the blue star. Comically it still shows my recent additions even though they are nowhere else to be found.

On mobile the bookmarks are still there but resynching, reinstalling, restarting didn't work.

When i want to bookmark the disappeared ones again, they won't be saved and are gone again the next time I start the browser.

It's really annoying, I had a lot of them and I don't want to use desktop shortcuts or use another browser but I might just have to.

Gefragt von ckeeesn vor 23 Stunden

Letzte Antwort von jscher2000 - Support Volunteer vor 19 Stunden

Firefox doesn't allow web message to be sent but Google Chrome does

Firefox doesn't allow a web message to be sent but Google Chrome does. After filling out the form at: SPECTRUM URGENT: FUNDING FOR THE AFFORDABLE CONNECTIVITY PROGRAM IS … (Lesen Sie mehr)

Firefox doesn't allow a web message to be sent but Google Chrome does. After filling out the form at: SPECTRUM URGENT: FUNDING FOR THE AFFORDABLE CONNECTIVITY PROGRAM IS RUNNING OUT, I could not send the message because I got a message saying, "Please enter a 5 digit zip code." but I did enter a 5 digit zip code! I copied the URL into a tab of Google Chrome and there was no zip code error so I was able to send my message.

Gefragt von Wayne Carpenter vor 3 Wochen

Letzte Antwort von Wayne Carpenter vor 20 Stunden