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YouTube videos refuse to play and buffer indefinitely.

Recently YouTube videos have stopped playing when I'm using the Firefox browser on Windows 10. This has occurred both on my laptop and on my desktop computer. The player,… (Lesen Sie mehr)

Recently YouTube videos have stopped playing when I'm using the Firefox browser on Windows 10. This has occurred both on my laptop and on my desktop computer. The player, surrounding website, comments, description, etc. all load correctly. The video does not, instead displaying either the video's thumbnail and a buffering symbol, or a blank black screen and a buffering symbol. The time codes on the video load correctly. Ads do not play either, and instead after about 15-30 seconds of buffering the "skip ad" button appears in the lower right hand corner of the video. Videos play normally on both Chrome and Edge, and all other media content appears to load correctly (music/spotify, videos on social media websites, etc.)

So far I have tried: - Running Firefox in troubleshoot mode - Refreshing Firefox - Clearing the cache - Disabling and re-enabling hardware acceleration (didn't work either way) - Uninstalling and reinstalling Firefox - Rebooting my machine - Waiting for the problem to fix itself (it's been two weeks on my main desktop/tower and it's still not working).

At this point the only thing I haven't tried is messing with advanced config settings, and I'm avoiding that since I have no idea what any of them actually do (despite what certain reddit threads recommend).

As far as I'm aware, no specific update to either of my machines or Firefox has preceded the issue appearing. It's been going on on my desktop computer for about two weeks, the problem just started on my laptop last night.

It's worth nothing that I usually use UBlock Origin, Simple Tab Groups, and Facebook container. Those extensions are not currently installed since I had to reset my browser in the process of trying to fix the issue.

I can also confirm it's not an internet issue; speed tests show normal download/upload speeds for my wifi, and those have not varied since the issue began. All of my drivers are also currently up to date.

Gefragt von duskscales vor 5 Monaten

Letzte Antwort von a111bear vor 3 Tagen

Cannot login to Netflix

Background: I am on the Beta track, currently running 98.0b4 on Mac OSX 11.6.1, until kinks are worked out of Monterey. Issue: One of the latest FF upgrades has killed my… (Lesen Sie mehr)

Background: I am on the Beta track, currently running 98.0b4 on Mac OSX 11.6.1, until kinks are worked out of Monterey.

Issue: One of the latest FF upgrades has killed my ability to login to Netflix. I get an orange popup field stating "Incorrect password. Please try again or you can reset your password." The password is fine, as I'm able to login using my backup browsers, Safari and Vivaldi. The issue persists when I try to log in using a private window that doesn't allow any add-ons, so I don't see that as the issue.

Firefox is still my preferred and default browser, so I'd like to see this resolved before.

Gefragt von Focksee vor 3 Monaten

Letzte Antwort von cor-el vor 1 Woche

Website Malfunction

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, no… (Lesen Sie mehr)

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, nor can I log into my FedEx account. When trying to track a package, the FedEx site displays the following message: "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later." Likewise, when trying to log in, the site shows this message: "We are having trouble establishing a connection. Please refresh the page." Repeated attempts in both cases have failed. In the past, the fedex.com site has functioned flawlessly with Firefox. Moreover, I do not experience either of these problems with Google Chrome.

Please advise.

Gefragt von spenglertp vor 1 Woche

Letzte Antwort von FredMcD vor 1 Woche

websites all of a sudden not available

A few days ago the Best Buy website started giving me this message: We’re sorry, something went wrong. And yesterday I cannot get into the Walmart website. This was all w… (Lesen Sie mehr)

A few days ago the Best Buy website started giving me this message:

We’re sorry, something went wrong.

And yesterday I cannot get into the Walmart website.

This was all working perfectly fine last week. What's up Mozilla??? Oh, and both websites work perfect on Chrome as I had to use them to place my orders because Mozilla decided to all of a sudden make changes...

Gefragt von tony_r1 vor 2 Wochen

Letzte Antwort von cor-el vor 1 Woche

Unable to log into my Citizens Bank account

Unable to log into my Citizens Bank account. I keep getting an "Access Denied" "You don't have permission to access "https:citizensbank.com/HomePage.aspx" on this server.… (Lesen Sie mehr)

Unable to log into my Citizens Bank account. I keep getting an "Access Denied" "You don't have permission to access "https:citizensbank.com/HomePage.aspx" on this server." Tried updating Firefox and Troubleshoot mode.

Gefragt von klsus612 vor 1 Woche

Letzte Antwort von FredMcD vor 1 Woche

Secure Connection Failed

Hi. In the past week, my Firefox has been giving me this message for many sites - all of which I've landed on before and I trust. Firefox wants me to contact the website … (Lesen Sie mehr)

Hi. In the past week, my Firefox has been giving me this message for many sites - all of which I've landed on before and I trust. Firefox wants me to contact the website owner which is not do-able. Any suggestions? Thx!

Here's the error msg I get: An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Gefragt von Najib Joe Hakim vor 1 Woche

Letzte Antwort von FredMcD vor 1 Woche

Can't sign up for Disney Bundle

I'm getting a blank/black screen when I try to signup for Disney Bundle.... https://www.disneyplus.com/en-gb/sign-up?type=bundle What's going on...my settings? Which one/… (Lesen Sie mehr)

I'm getting a blank/black screen when I try to signup for Disney Bundle....

https://www.disneyplus.com/en-gb/sign-up?type=bundle

What's going on...my settings? Which one/s...

Gefragt von Magnogreato vor 2 Wochen

Letzte Antwort von FredMcD vor 2 Wochen

can't get to hmnow.com; all I get is white screen

When I try to log on to hmnow.com, all I get is a white screen. I worked with Hallmark support, but they couldn't figure it out even though I have a paid subscription wit… (Lesen Sie mehr)

When I try to log on to hmnow.com, all I get is a white screen. I worked with Hallmark support, but they couldn't figure it out even though I have a paid subscription with them. I've rebooted my Mac and it says I have the latest Firefox version installed. This has gone on for weeks. I've had no problem with any other website.

Gefragt von cd.kje vor 2 Wochen

Letzte Antwort von FredMcD vor 2 Wochen

problems with some websites, that do not happen when using Chrome.

I have noticed in a couple of websites, a link or text box does not appear in Firefox, but does in Chrome (unfortunately, I don't remember which site that was). Also I ha… (Lesen Sie mehr)

I have noticed in a couple of websites, a link or text box does not appear in Firefox, but does in Chrome (unfortunately, I don't remember which site that was). Also I have tried to open my Citibank account (Citibank.com.au) but it comes up with an error and wont open, yet it does with Chrome. I would rather not use Chrome, but I may not have a choice if this problem is not addressed.

Gefragt von edmundr1 vor 2 Wochen

Letzte Antwort von FredMcD vor 2 Wochen

one website not working

I AM CSCTRANSPORT.IN LAST FEW DAYS ITS NOT WORKING WITH MOZILLA FIRST PAGE MAY OPEN AND REDIRECT TO ITS SOURCE PAGE THEN IT WILL SHOWS SORRY PLEASE TRY AGAIN MESSAGE … (Lesen Sie mehr)

I AM CSCTRANSPORT.IN LAST FEW DAYS ITS NOT WORKING WITH MOZILLA FIRST PAGE MAY OPEN AND REDIRECT TO ITS SOURCE PAGE THEN IT WILL SHOWS SORRY PLEASE TRY AGAIN MESSAGE

Gefragt von vipindas90kpy vor 2 Wochen

Letzte Antwort von FredMcD vor 2 Wochen

having trouble logging in/loading page of Banking institutions ONLY. All other websites load. Please tell me how to fix this.

Please tell me how to fix this problem: ever since I allowed Firefox to upgrade, I cannot load pages for banks/credit card accounts. I can do it on my Apple phone and IPa… (Lesen Sie mehr)

Please tell me how to fix this problem: ever since I allowed Firefox to upgrade, I cannot load pages for banks/credit card accounts. I can do it on my Apple phone and IPad. So I believe it is a Firefox problem. I prefer using my desk top computer to pay bills. Please help me sort this out. I will change browsers if you can't help me. I'm not being snarky, just very upset that your upgrade did this to me. I am a 81 years young senior female, so please don't get to techy with the answer, keep it simple for this old brain. BTW, I cleared cookies and cache, didn't help. Thanks, Norma

Gefragt von azjo_9947 vor 2 Wochen

Letzte Antwort von FredMcD vor 2 Wochen

moz-extension://05fce67b-7fb7-493b-950e-6c79939c569b/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3D1%26type%3DY21_F163_204855_110220%26p%3Dbugerking

moz-extension://05fce67b-7fb7-493b-950e-6c79939c569b/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3… (Lesen Sie mehr)

moz-extension://05fce67b-7fb7-493b-950e-6c79939c569b/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3D1%26type%3DY21_F163_204855_110220%26p%3Dbugerking

This extension, even if it is Firefox's extension, I do not want. It is hindering my ability to get my schoolwork done your browser that I like to use. I really do not want to have to make the complete switch to Edge. I should not have to add this extension that I do not want.

Gefragt von mcoggeshell vor 2 Wochen

Letzte Antwort von cor-el vor 2 Wochen

Error message: hmm. We're having trouble finding that site

Hello! I've seen several people ask this question but it was for Windows or Mac. I'm running current Lubuntu on an HP laptop and every few weeks I get this error messa… (Lesen Sie mehr)

Hello!

I've seen several people ask this question but it was for Windows or Mac. I'm running current Lubuntu on an HP laptop and every few weeks I get this error message and can't shake it. I've tried several fixes up to and including reinstalling the distro but if it fixes itself it seems to be random. Any help would be appreciated

Gefragt von brianjacobsen988 vor 2 Wochen

Letzte Antwort von cor-el vor 2 Wochen

check boxes dont' click

I was on a website last night to pay property taxes and the check box won't click. had to switch to safari. Had issues with tax act with the same similar problems. firefo… (Lesen Sie mehr)

I was on a website last night to pay property taxes and the check box won't click. had to switch to safari. Had issues with tax act with the same similar problems. firefox 99.0.1 OS 10.13.6

Gefragt von slage1 vor 2 Wochen

Letzte Antwort von FredMcD vor 2 Wochen

Can't access my website: zoomselling.com

I can access all the usual websites I visit, but not my own website: "zoomselling.com." However, I can access it on my cell phone and the website folks checked and tell … (Lesen Sie mehr)

I can access all the usual websites I visit, but not my own website: "zoomselling.com." However, I can access it on my cell phone and the website folks checked and tell me my website is working fine. I was able to access the website using 'duckduckgo' but only after I verified I wasn't a bot. I think there's some security issue that is causing the firefox browser problems with the website.

Gefragt von bcatrain vor 2 Wochen

Letzte Antwort von FredMcD vor 2 Wochen