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Cisco Webex Desk Camera not working (works with other browser).

Hello, I have a new Cisco Webex Desk Camera that it's not working with Firefox (Flatpak on Fedora Silverblue 35). lsusb: Bus 006 Device 004: ID 05a6:0023 Cisco Systems, I… (Lesen Sie mehr)

Hello,

I have a new Cisco Webex Desk Camera that it's not working with Firefox (Flatpak on Fedora Silverblue 35).

lsusb: Bus 006 Device 004: ID 05a6:0023 Cisco Systems, Inc. Cisco Webex Desk Camera

https://mozilla.github.io/webrtc-landing/gum_test.html shows two cameras "Video Capture 4" and "Video Capture 5", none of them work, the page shows an error message: "AbortError: Starting videoinput failed".

The same website works in Chromium (also a Flatpak), which only sees "Video Capture 4 (05a6:0023)". "OBS Studio" is also able to use the camera. "Video Capture 5" is not available in Chromium and freezes the image in OBS Studio. I believe Video Capture 5 is the IR camera that is used in Windows Hello.

Would you be able to help me to get this camera supported, please?

Detailed "lsusb -vv" output:

Device Descriptor:

 bLength                18
 bDescriptorType         1
 bcdUSB               3.10
 bDeviceClass          239 Miscellaneous Device
 bDeviceSubClass         2 
 bDeviceProtocol         1 Interface Association
 bMaxPacketSize0         9
 idVendor           0x05a6 Cisco Systems, Inc.
 idProduct          0x0023 
 bcdDevice            0.0f
 iManufacturer           1 Cisco System, Inc.
 iProduct                2 Cisco Webex Desk Camera
 iSerial                 3 --redacted--
 bNumConfigurations      1
 Configuration Descriptor:
   bLength                 9
   bDescriptorType         2
   wTotalLength       0x0750
   bNumInterfaces          6
   bConfigurationValue     1
   iConfiguration          0 
   bmAttributes         0x80
     (Bus Powered)
   MaxPower              768mA
   Interface Association:
     bLength                 8
     bDescriptorType        11
     bFirstInterface         0
     bInterfaceCount         3
     bFunctionClass         14 Video
     bFunctionSubClass       3 Video Interface Collection
     bFunctionProtocol       0 
     iFunction               0 
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        0
     bAlternateSetting       0
     bNumEndpoints           1
     bInterfaceClass        14 Video
     bInterfaceSubClass      1 Video Control
     bInterfaceProtocol      0 
     iInterface              0 
     VideoControl Interface Descriptor:
       bLength                14
       bDescriptorType        36
       bDescriptorSubtype      1 (HEADER)
       bcdUVC               1.10
       wTotalLength       0x00aa
       dwClockFrequency       30.000000MHz
       bInCollection           2
       baInterfaceNr( 0)       1
       baInterfaceNr( 1)       2
     VideoControl Interface Descriptor:
       bLength                 9
       bDescriptorType        36
       bDescriptorSubtype      3 (OUTPUT_TERMINAL)
       bTerminalID             5
       wTerminalType      0x0101 USB Streaming
       bAssocTerminal          0
       bSourceID               2
       iTerminal               0 
     VideoControl Interface Descriptor:
       bLength                 9
       bDescriptorType        36
       bDescriptorSubtype      3 (OUTPUT_TERMINAL)
       bTerminalID             4
       wTerminalType      0x0101 USB Streaming
       bAssocTerminal          0
       bSourceID               2
       iTerminal               0 
     VideoControl Interface Descriptor:
       bLength                27
       bDescriptorType        36
       bDescriptorSubtype      6 (EXTENSION_UNIT)
       bUnitID                 2
       guidExtensionCode         {2c49d16a-32b8-4485-3ea8-643a152362f2}
       bNumControls            6
       bNrInPins               1
       baSourceID( 0)          6
       bControlSize            2
       bmControls( 0)       0x3f
       bmControls( 1)       0x00
       iExtension              0 
     VideoControl Interface Descriptor:
       bLength                27
       bDescriptorType        36
       bDescriptorSubtype      6 (EXTENSION_UNIT)
       bUnitID                 6
       guidExtensionCode         {23e49ed0-1178-4f31-ae52-d2fb8a8d3b48}
       bNumControls            4
       bNrInPins               1
       baSourceID( 0)          3
       bControlSize            2
       bmControls( 0)       0x03
       bmControls( 1)       0x90
       iExtension              0 
     VideoControl Interface Descriptor:
       bLength                27
       bDescriptorType        36
       bDescriptorSubtype      6 (EXTENSION_UNIT)
       bUnitID                12
       guidExtensionCode         {0f3f95dc-2632-4c4e-92c9-a04782f43bc8}
       bNumControls            2
       bNrInPins               1
       baSourceID( 0)          3
       bControlSize            2
       bmControls( 0)       0x20
       bmControls( 1)       0x01
       iExtension              0 
     VideoControl Interface Descriptor:
       bLength                27
       bDescriptorType        36
       bDescriptorSubtype      6 (EXTENSION_UNIT)
       bUnitID                 7
       guidExtensionCode         {3c94e6df-11e5-1c4d-80a5-df687a3eec0b}
       bNumControls            4
       bNrInPins               1
       baSourceID( 0)          3
       bControlSize            2
       bmControls( 0)       0x0f
       bmControls( 1)       0x00
       iExtension              0 
     VideoControl Interface Descriptor:
       bLength                18
       bDescriptorType        36
       bDescriptorSubtype      2 (INPUT_TERMINAL)
       bTerminalID             1
       wTerminalType      0x0201 Camera Sensor
       bAssocTerminal          0
       iTerminal               0 
       wObjectiveFocalLengthMin      0
       wObjectiveFocalLengthMax      0
       wOcularFocalLength            0
       bControlSize                  3
       bmControls           0x0006022e
         Auto-Exposure Mode
         Auto-Exposure Priority
         Exposure Time (Absolute)
         Focus (Absolute)
         Zoom (Absolute)
         Focus, Auto
         Privacy
     VideoControl Interface Descriptor:
       bLength                12
       bDescriptorType        36
       bDescriptorSubtype      5 (PROCESSING_UNIT)
       bUnitID                 3
       bSourceID               1
       wMaxMultiplier          0
       bControlSize            2
       bmControls     0x0000145b
         Brightness
         Contrast
         Saturation
         Sharpness
         White Balance Temperature
         Power Line Frequency
         White Balance Temperature, Auto
       iProcessing             0 
       bmVideoStandards     0x00
     Endpoint Descriptor:
       bLength                 7
       bDescriptorType         5
       bEndpointAddress     0x85  EP 5 IN
       bmAttributes            3
         Transfer Type            Interrupt
         Synch Type               None
         Usage Type               Data
       wMaxPacketSize     0x0040  1x 64 bytes
       bInterval               8
       bMaxBurst               0
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        1
     bAlternateSetting       0
     bNumEndpoints           0
     bInterfaceClass        14 Video
     bInterfaceSubClass      2 Video Streaming
     bInterfaceProtocol      0 
     iInterface              0 
     VideoStreaming Interface Descriptor:
       bLength                            16
       bDescriptorType                    36
       bDescriptorSubtype                  1 (INPUT_HEADER)
       bNumFormats                         3
       wTotalLength                   0x03f1
       bEndpointAddress                 0x81  EP 1 IN
       bmInfo                              0
       bTerminalLink                       4
       bStillCaptureMethod                 2
       bTriggerSupport                     0
       bTriggerUsage                       0
       bControlSize                        1
       bmaControls( 0)                     0
       bmaControls( 1)                     0
       bmaControls( 2)                     0
     VideoStreaming Interface Descriptor:
       bLength                            11
       bDescriptorType                    36
       bDescriptorSubtype                  6 (FORMAT_MJPEG)
       bFormatIndex                        2
       bNumFrameDescriptors               10
       bFlags                              1
         Fixed-size samples: Yes
       bDefaultFrameIndex                  1
       bAspectRatioX                       0
       bAspectRatioY                       0
       bmInterlaceFlags                 0x00
         Interlaced stream or variable: No
         Fields per frame: 1 fields
         Field 1 first: No
         Field pattern: Field 1 only
       bCopyProtect                        0
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  7 (FRAME_MJPEG)
       bFrameIndex                         1
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                           1280
       wHeight                           720
       dwMinBitRate                110592000
       dwMaxBitRate                221184000
       dwMaxVideoFrameBufferSize      921600
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  7 (FRAME_MJPEG)
       bFrameIndex                         2
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                           3840
       wHeight                          2160
       dwMinBitRate                995328000
       dwMaxBitRate                1990656000
       dwMaxVideoFrameBufferSize     8294400
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  7 (FRAME_MJPEG)
       bFrameIndex                         3
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                           4096
       wHeight                          2160
       dwMinBitRate                1061683200
       dwMaxBitRate                2123366400
       dwMaxVideoFrameBufferSize     8847360
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            38
       bDescriptorType                    36
       bDescriptorSubtype                  7 (FRAME_MJPEG)
       bFrameIndex                         4
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                           1920
       wHeight                          1080
       dwMinBitRate                248832000
       dwMaxBitRate                995328000
       dwMaxVideoFrameBufferSize     2073600
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  3
       dwFrameInterval( 0)            166666
       dwFrameInterval( 1)            333333
       dwFrameInterval( 2)            666666
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  7 (FRAME_MJPEG)
       bFrameIndex                         5
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                            896
       wHeight                           480
       dwMinBitRate                 51609600
       dwMaxBitRate                103219200
       dwMaxVideoFrameBufferSize      430080
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  7 (FRAME_MJPEG)
       bFrameIndex                         6
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                            640
       wHeight                           360
       dwMinBitRate                 27648000
       dwMaxBitRate                 55296000
       dwMaxVideoFrameBufferSize      230400
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  7 (FRAME_MJPEG)
       bFrameIndex                         7
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                            512
       wHeight                           288
       dwMinBitRate                 17694720
       dwMaxBitRate                 35389440
       dwMaxVideoFrameBufferSize      147456
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  7 (FRAME_MJPEG)
       bFrameIndex                         8
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                            448
       wHeight                           240
       dwMinBitRate                 12902400
       dwMaxBitRate                 25804800
       dwMaxVideoFrameBufferSize      107520
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  7 (FRAME_MJPEG)
       bFrameIndex                         9
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                            320
       wHeight                           180
       dwMinBitRate                  6912000
       dwMaxBitRate                 13824000
       dwMaxVideoFrameBufferSize       57600
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  7 (FRAME_MJPEG)
       bFrameIndex                        10
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                            256
       wHeight                           144
       dwMinBitRate                  4423680
       dwMaxBitRate                  8847360
       dwMaxVideoFrameBufferSize       36864
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            11
       bDescriptorType                    36
       bDescriptorSubtype                  3 (STILL_IMAGE_FRAME)
       bEndpointAddress                 0x00  EP 0 OUT
       bNumImageSizePatterns               1
       wWidth( 0)                       3840
       wHeight( 0)                      2160
       bNumCompressionPatterns             1
       bCompression( 0)                    3
     VideoStreaming Interface Descriptor:
       bLength                             6
       bDescriptorType                    36
       bDescriptorSubtype                 13 (COLORFORMAT)
       bColorPrimaries                     1 (BT.709,sRGB)
       bTransferCharacteristics            1 (BT.709)
       bMatrixCoefficients                 4 (SMPTE 170M (BT.601))
     VideoStreaming Interface Descriptor:
       bLength                            27
       bDescriptorType                    36
       bDescriptorSubtype                  4 (FORMAT_UNCOMPRESSED)
       bFormatIndex                        1
       bNumFrameDescriptors                8
       guidFormat                            {32595559-0000-0010-8000-00aa00389b71}
       bBitsPerPixel                      16
       bDefaultFrameIndex                  1
       bAspectRatioX                       0
       bAspectRatioY                       0
       bmInterlaceFlags                 0x00
         Interlaced stream or variable: No
         Fields per frame: 2 fields
         Field 1 first: No
         Field pattern: Field 1 only
       bCopyProtect                        0
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  5 (FRAME_UNCOMPRESSED)
       bFrameIndex                         1
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                           1920
       wHeight                          1080
       dwMinBitRate                497664000
       dwMaxBitRate                995328000
       dwMaxVideoFrameBufferSize     4147200
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  5 (FRAME_UNCOMPRESSED)
       bFrameIndex                         2
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                           1280
       wHeight                           720
       dwMinBitRate                221184000
       dwMaxBitRate                442368000
       dwMaxVideoFrameBufferSize     1843200
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  5 (FRAME_UNCOMPRESSED)
       bFrameIndex                         3
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                            896
       wHeight                           480
       dwMinBitRate                103219200
       dwMaxBitRate                206438400
       dwMaxVideoFrameBufferSize      860160
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  5 (FRAME_UNCOMPRESSED)
       bFrameIndex                         4
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                            640
       wHeight                           360
       dwMinBitRate                 55296000
       dwMaxBitRate                110592000
       dwMaxVideoFrameBufferSize      460800
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  5 (FRAME_UNCOMPRESSED)
       bFrameIndex                         5
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                            512
       wHeight                           288
       dwMinBitRate                 35389440
       dwMaxBitRate                 70778880
       dwMaxVideoFrameBufferSize      294912
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  5 (FRAME_UNCOMPRESSED)
       bFrameIndex                         6
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                            448
       wHeight                           240
       dwMinBitRate                 25804800
       dwMaxBitRate                 51609600
       dwMaxVideoFrameBufferSize      215040
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  5 (FRAME_UNCOMPRESSED)
       bFrameIndex                         7
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                            320
       wHeight                           180
       dwMinBitRate                 13824000
       dwMaxBitRate                 27648000
       dwMaxVideoFrameBufferSize      115200
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  5 (FRAME_UNCOMPRESSED)
       bFrameIndex                         8
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                            256
       wHeight                           144
       dwMinBitRate                  8847360
       dwMaxBitRate                 17694720
       dwMaxVideoFrameBufferSize       73728
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            11
       bDescriptorType                    36
       bDescriptorSubtype                  3 (STILL_IMAGE_FRAME)
       bEndpointAddress                 0x00  EP 0 OUT
       bNumImageSizePatterns               1
       wWidth( 0)                       1920
       wHeight( 0)                      1080
       bNumCompressionPatterns             1
       bCompression( 0)                    3
     VideoStreaming Interface Descriptor:
       bLength                             6
       bDescriptorType                    36
       bDescriptorSubtype                 13 (COLORFORMAT)
       bColorPrimaries                     1 (BT.709,sRGB)
       bTransferCharacteristics            1 (BT.709)
       bMatrixCoefficients                 4 (SMPTE 170M (BT.601))
     VideoStreaming Interface Descriptor:
       bLength                            27
       bDescriptorType                    36
       bDescriptorSubtype                  4 (FORMAT_UNCOMPRESSED)
       bFormatIndex                        3
       bNumFrameDescriptors                8
       guidFormat                            {3231564e-0000-0010-8000-00aa00389b71}
       bBitsPerPixel                      12
       bDefaultFrameIndex                  1
       bAspectRatioX                       0
       bAspectRatioY                       0
       bmInterlaceFlags                 0x00
         Interlaced stream or variable: No
         Fields per frame: 2 fields
         Field 1 first: No
         Field pattern: Field 1 only
       bCopyProtect                        0
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  5 (FRAME_UNCOMPRESSED)
       bFrameIndex                         1
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                           1920
       wHeight                          1080
       dwMinBitRate                373248000
       dwMaxBitRate                746496000
       dwMaxVideoFrameBufferSize     3110400
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  5 (FRAME_UNCOMPRESSED)
       bFrameIndex                         2
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                           1280
       wHeight                           720
       dwMinBitRate                165888000
       dwMaxBitRate                331776000
       dwMaxVideoFrameBufferSize     1382400
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  5 (FRAME_UNCOMPRESSED)
       bFrameIndex                         3
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                            896
       wHeight                           480
       dwMinBitRate                 77414400
       dwMaxBitRate                154828800
       dwMaxVideoFrameBufferSize      645120
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  5 (FRAME_UNCOMPRESSED)
       bFrameIndex                         4
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                            640
       wHeight                           360
       dwMinBitRate                 41472000
       dwMaxBitRate                 82944000
       dwMaxVideoFrameBufferSize      345600
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  5 (FRAME_UNCOMPRESSED)
       bFrameIndex                         5
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                            512
       wHeight                           288
       dwMinBitRate                 26542080
       dwMaxBitRate                 53084160
       dwMaxVideoFrameBufferSize      221184
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  5 (FRAME_UNCOMPRESSED)
       bFrameIndex                         6
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                            448
       wHeight                           240
       dwMinBitRate                 19353600
       dwMaxBitRate                 38707200
       dwMaxVideoFrameBufferSize      161280
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  5 (FRAME_UNCOMPRESSED)
       bFrameIndex                         7
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                            320
       wHeight                           180
       dwMinBitRate                 10368000
       dwMaxBitRate                 20736000
       dwMaxVideoFrameBufferSize       86400
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                            34
       bDescriptorType                    36
       bDescriptorSubtype                  5 (FRAME_UNCOMPRESSED)
       bFrameIndex                         8
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                            256
       wHeight                           144
       dwMinBitRate                  6635520
       dwMaxBitRate                 13271040
       dwMaxVideoFrameBufferSize       55296
       dwDefaultFrameInterval         333333
       bFrameIntervalType                  2
       dwFrameInterval( 0)            333333
       dwFrameInterval( 1)            666666
     VideoStreaming Interface Descriptor:
       bLength                             6
       bDescriptorType                    36
       bDescriptorSubtype                 13 (COLORFORMAT)
       bColorPrimaries                     1 (BT.709,sRGB)
       bTransferCharacteristics            1 (BT.709)
       bMatrixCoefficients                 4 (SMPTE 170M (BT.601))
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        1
     bAlternateSetting       1
     bNumEndpoints           1
     bInterfaceClass        14 Video
     bInterfaceSubClass      2 Video Streaming
     bInterfaceProtocol      0 
     iInterface              0 
     Endpoint Descriptor:
       bLength                 7
       bDescriptorType         5
       bEndpointAddress     0x81  EP 1 IN
       bmAttributes            5
         Transfer Type            Isochronous
         Synch Type               Asynchronous
         Usage Type               Data
       wMaxPacketSize     0x0180  1x 384 bytes
       bInterval               1
       bMaxBurst               0
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        1
     bAlternateSetting       2
     bNumEndpoints           1
     bInterfaceClass        14 Video
     bInterfaceSubClass      2 Video Streaming
     bInterfaceProtocol      0 
     iInterface              0 
     Endpoint Descriptor:
       bLength                 7
       bDescriptorType         5
       bEndpointAddress     0x81  EP 1 IN
       bmAttributes            5
         Transfer Type            Isochronous
         Synch Type               Asynchronous
         Usage Type               Data
       wMaxPacketSize     0x0280  1x 640 bytes
       bInterval               1
       bMaxBurst               0
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        1
     bAlternateSetting       3
     bNumEndpoints           1
     bInterfaceClass        14 Video
     bInterfaceSubClass      2 Video Streaming
     bInterfaceProtocol      0 
     iInterface              0 
     Endpoint Descriptor:
       bLength                 7
       bDescriptorType         5
       bEndpointAddress     0x81  EP 1 IN
       bmAttributes            5
         Transfer Type            Isochronous
         Synch Type               Asynchronous
         Usage Type               Data
       wMaxPacketSize     0x03b0  1x 944 bytes
       bInterval               1
       bMaxBurst               0
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        1
     bAlternateSetting       4
     bNumEndpoints           1
     bInterfaceClass        14 Video
     bInterfaceSubClass      2 Video Streaming
     bInterfaceProtocol      0 
     iInterface              0 
     Endpoint Descriptor:
       bLength                 7
       bDescriptorType         5
       bEndpointAddress     0x81  EP 1 IN
       bmAttributes            5
         Transfer Type            Isochronous
         Synch Type               Asynchronous
         Usage Type               Data
       wMaxPacketSize     0x0400  1x 1024 bytes
       bInterval               1
       bMaxBurst               0
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        1
     bAlternateSetting       5
     bNumEndpoints           1
     bInterfaceClass        14 Video
     bInterfaceSubClass      2 Video Streaming
     bInterfaceProtocol      0 
     iInterface              0 
     Endpoint Descriptor:
       bLength                 7
       bDescriptorType         5
       bEndpointAddress     0x81  EP 1 IN
       bmAttributes            5
         Transfer Type            Isochronous
         Synch Type               Asynchronous
         Usage Type               Data
       wMaxPacketSize     0x0400  1x 1024 bytes
       bInterval               1
       bMaxBurst               1
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        1
     bAlternateSetting       6
     bNumEndpoints           1
     bInterfaceClass        14 Video
     bInterfaceSubClass      2 Video Streaming
     bInterfaceProtocol      0 
     iInterface              0 
     Endpoint Descriptor:
       bLength                 7
       bDescriptorType         5
       bEndpointAddress     0x81  EP 1 IN
       bmAttributes            5
         Transfer Type            Isochronous
         Synch Type               Asynchronous
         Usage Type               Data
       wMaxPacketSize     0x0400  1x 1024 bytes
       bInterval               1
       bMaxBurst               2
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        1
     bAlternateSetting       7
     bNumEndpoints           1
     bInterfaceClass        14 Video
     bInterfaceSubClass      2 Video Streaming
     bInterfaceProtocol      0 
     iInterface              0 
     Endpoint Descriptor:
       bLength                 7
       bDescriptorType         5
       bEndpointAddress     0x81  EP 1 IN
       bmAttributes            5
         Transfer Type            Isochronous
         Synch Type               Asynchronous
         Usage Type               Data
       wMaxPacketSize     0x0400  1x 1024 bytes
       bInterval               1
       bMaxBurst               1
       Mult                    2
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        1
     bAlternateSetting       8
     bNumEndpoints           1
     bInterfaceClass        14 Video
     bInterfaceSubClass      2 Video Streaming
     bInterfaceProtocol      0 
     iInterface              0 
     Endpoint Descriptor:
       bLength                 7
       bDescriptorType         5
       bEndpointAddress     0x81  EP 1 IN
       bmAttributes            5
         Transfer Type            Isochronous
         Synch Type               Asynchronous
         Usage Type               Data
       wMaxPacketSize     0x0400  1x 1024 bytes
       bInterval               1
       bMaxBurst               2
       Mult                    2
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        1
     bAlternateSetting       9
     bNumEndpoints           1
     bInterfaceClass        14 Video
     bInterfaceSubClass      2 Video Streaming
     bInterfaceProtocol      0 
     iInterface              0 
     Endpoint Descriptor:
       bLength                 7
       bDescriptorType         5
       bEndpointAddress     0x81  EP 1 IN
       bmAttributes            5
         Transfer Type            Isochronous
         Synch Type               Asynchronous
         Usage Type               Data
       wMaxPacketSize     0x0400  1x 1024 bytes
       bInterval               1
       bMaxBurst               3
       Mult                    2
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        1
     bAlternateSetting      10
     bNumEndpoints           1
     bInterfaceClass        14 Video
     bInterfaceSubClass      2 Video Streaming
     bInterfaceProtocol      0 
     iInterface              0 
     Endpoint Descriptor:
       bLength                 7
       bDescriptorType         5
       bEndpointAddress     0x81  EP 1 IN
       bmAttributes            5
         Transfer Type            Isochronous
         Synch Type               Asynchronous
         Usage Type               Data
       wMaxPacketSize     0x0400  1x 1024 bytes
       bInterval               1
       bMaxBurst               4
       Mult                    2
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        1
     bAlternateSetting      11
     bNumEndpoints           1
     bInterfaceClass        14 Video
     bInterfaceSubClass      2 Video Streaming
     bInterfaceProtocol      0 
     iInterface              0 
     Endpoint Descriptor:
       bLength                 7
       bDescriptorType         5
       bEndpointAddress     0x81  EP 1 IN
       bmAttributes            5
         Transfer Type            Isochronous
         Synch Type               Asynchronous
         Usage Type               Data
       wMaxPacketSize     0x0400  1x 1024 bytes
       bInterval               1
       bMaxBurst               5
       Mult                    2
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        1
     bAlternateSetting      12
     bNumEndpoints           1
     bInterfaceClass        14 Video
     bInterfaceSubClass      2 Video Streaming
     bInterfaceProtocol      0 
     iInterface              0 
     Endpoint Descriptor:
       bLength                 7
       bDescriptorType         5
       bEndpointAddress     0x81  EP 1 IN
       bmAttributes            5
         Transfer Type            Isochronous
         Synch Type               Asynchronous
         Usage Type               Data
       wMaxPacketSize     0x0400  1x 1024 bytes
       bInterval               1
       bMaxBurst               6
       Mult                    2
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        1
     bAlternateSetting      13
     bNumEndpoints           1
     bInterfaceClass        14 Video
     bInterfaceSubClass      2 Video Streaming
     bInterfaceProtocol      0 
     iInterface              0 
     Endpoint Descriptor:
       bLength                 7
       bDescriptorType         5
       bEndpointAddress     0x81  EP 1 IN
       bmAttributes            5
         Transfer Type            Isochronous
         Synch Type               Asynchronous
         Usage Type               Data
       wMaxPacketSize     0x0400  1x 1024 bytes
       bInterval               1
       bMaxBurst               7
       Mult                    2
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        1
     bAlternateSetting      14
     bNumEndpoints           1
     bInterfaceClass        14 Video
     bInterfaceSubClass      2 Video Streaming
     bInterfaceProtocol      0 
     iInterface              0 
     Endpoint Descriptor:
       bLength                 7
       bDescriptorType         5
       bEndpointAddress     0x81  EP 1 IN
       bmAttributes            5
         Transfer Type            Isochronous
         Synch Type               Asynchronous
         Usage Type               Data
       wMaxPacketSize     0x0400  1x 1024 bytes
       bInterval               1
       bMaxBurst               9
       Mult                    2
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        2
     bAlternateSetting       0
     bNumEndpoints           0
     bInterfaceClass        14 Video
     bInterfaceSubClass      2 Video Streaming
     bInterfaceProtocol      0 
     iInterface              0 
     VideoStreaming Interface Descriptor:
       bLength                            14
       bDescriptorType                    36
       bDescriptorSubtype                  1 (INPUT_HEADER)
       bNumFormats                         1
       wTotalLength                   0x006c
       bEndpointAddress                 0x82  EP 2 IN
       bmInfo                              0
       bTerminalLink                       5
       bStillCaptureMethod                 0
       bTriggerSupport                     0
       bTriggerUsage                       0
       bControlSize                        1
       bmaControls( 0)                     0
     VideoStreaming Interface Descriptor:
       bLength                            28
       bDescriptorType                    36
       bDescriptorSubtype                 16 (FORMAT_FRAME_BASED)
       bFormatIndex                        4
       bNumFrameDescriptors                2
       guidFormat                            {00000032-0002-0010-8000-00aa00389b71}
       bBitsPerPixel                       8
       bDefaultFrameIndex                  1
       bAspectRatioX                       0
       bAspectRatioY                       0
       bmInterlaceFlags                 0x00
         Interlaced stream or variable: No
         Fields per frame: 2 fields
         Field 1 first: No
         Field pattern: Field 1 only
       bCopyProtect                        0
       bVariableSize                     1
     VideoStreaming Interface Descriptor:
       bLength                            30
       bDescriptorType                    36
       bDescriptorSubtype                 17 (FRAME_FRAME_BASED)
       bFrameIndex                         1
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                            576
       wHeight                           432
       dwMinBitRate                 29859840
       dwMaxBitRate                 29859840
       dwDefaultFrameInterval         666666
       bFrameIntervalType                  1
       dwBytesPerLine                    576
       dwFrameInterval( 0)            666666
     VideoStreaming Interface Descriptor:
       bLength                            30
       bDescriptorType                    36
       bDescriptorSubtype                 17 (FRAME_FRAME_BASED)
       bFrameIndex                         2
       bmCapabilities                   0x00
         Still image unsupported
       wWidth                            640
       wHeight                           480
       dwMinBitRate                 36864000
       dwMaxBitRate                 36864000
       dwDefaultFrameInterval         666666
       bFrameIntervalType                  1
       dwBytesPerLine                    640
       dwFrameInterval( 0)            666666
     VideoStreaming Interface Descriptor:
       bLength                             6
       bDescriptorType                    36
       bDescriptorSubtype                 13 (COLORFORMAT)
       bColorPrimaries                     1 (BT.709,sRGB)
       bTransferCharacteristics            1 (BT.709)
       bMatrixCoefficients                 4 (SMPTE 170M (BT.601))
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        2
     bAlternateSetting       1
     bNumEndpoints           1
     bInterfaceClass        14 Video
     bInterfaceSubClass      2 Video Streaming
     bInterfaceProtocol      0 
     iInterface              0 
     Endpoint Descriptor:
       bLength                 7
       bDescriptorType         5
       bEndpointAddress     0x82  EP 2 IN
       bmAttributes            5
         Transfer Type            Isochronous
         Synch Type               Asynchronous
         Usage Type               Data
       wMaxPacketSize     0x0400  1x 1024 bytes
       bInterval               1
       bMaxBurst               0
   Interface Association:
     bLength                 8
     bDescriptorType        11
     bFirstInterface         3
     bInterfaceCount         2
     bFunctionClass          1 Audio
     bFunctionSubClass       2 Streaming
     bFunctionProtocol       0 
     iFunction               0 
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        3
     bAlternateSetting       0
     bNumEndpoints           0
     bInterfaceClass         1 Audio
     bInterfaceSubClass      1 Control Device
     bInterfaceProtocol      0 
     iInterface              0 
     AudioControl Interface Descriptor:
       bLength                 9
       bDescriptorType        36
       bDescriptorSubtype      1 (HEADER)
       bcdADC               1.00
       wTotalLength       0x0026
       bInCollection           1
       baInterfaceNr(0)        4
     AudioControl Interface Descriptor:
       bLength                12
       bDescriptorType        36
       bDescriptorSubtype      2 (INPUT_TERMINAL)
       bTerminalID             1
       wTerminalType      0x0201 Microphone
       bAssocTerminal          0
       bNrChannels             2
       wChannelConfig     0x0003
         Left Front (L)
         Right Front (R)
       iChannelNames           0 
       iTerminal               0 
     AudioControl Interface Descriptor:
       bLength                 9
       bDescriptorType        36
       bDescriptorSubtype      3 (OUTPUT_TERMINAL)
       bTerminalID             3
       wTerminalType      0x0101 USB Streaming
       bAssocTerminal          0
       bSourceID               5
       iTerminal               0 
     AudioControl Interface Descriptor:
       bLength                 8
       bDescriptorType        36
       bDescriptorSubtype      6 (FEATURE_UNIT)
       bUnitID                 5
       bSourceID               1
       bControlSize            1
       bmaControls(0)       0x03
         Mute Control
         Volume Control
       iFeature                0 
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        4
     bAlternateSetting       0
     bNumEndpoints           0
     bInterfaceClass         1 Audio
     bInterfaceSubClass      2 Streaming
     bInterfaceProtocol      0 
     iInterface              0 
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        4
     bAlternateSetting       1
     bNumEndpoints           1
     bInterfaceClass         1 Audio
     bInterfaceSubClass      2 Streaming
     bInterfaceProtocol      0 
     iInterface              0 
     AudioStreaming Interface Descriptor:
       bLength                 7
       bDescriptorType        36
       bDescriptorSubtype      1 (AS_GENERAL)
       bTerminalLink           3
       bDelay                  2 frames
       wFormatTag         0x0001 PCM
     AudioStreaming Interface Descriptor:
       bLength                11
       bDescriptorType        36
       bDescriptorSubtype      2 (FORMAT_TYPE)
       bFormatType             1 (FORMAT_TYPE_I)
       bNrChannels             2
       bSubframeSize           2
       bBitResolution         16
       bSamFreqType            1 Discrete
       tSamFreq[ 0]        16000
     Endpoint Descriptor:
       bLength                 9
       bDescriptorType         5
       bEndpointAddress     0x84  EP 4 IN
       bmAttributes            5
         Transfer Type            Isochronous
         Synch Type               Asynchronous
         Usage Type               Data
       wMaxPacketSize     0x0044  1x 68 bytes
       bInterval               4
       bRefresh                0
       bSynchAddress           0
       bMaxBurst               0
       AudioStreaming Endpoint Descriptor:
         bLength                 7
         bDescriptorType        37
         bDescriptorSubtype      1 (EP_GENERAL)
         bmAttributes         0x01
           Sampling Frequency
         bLockDelayUnits         0 Undefined
         wLockDelay         0x0000
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        4
     bAlternateSetting       2
     bNumEndpoints           1
     bInterfaceClass         1 Audio
     bInterfaceSubClass      2 Streaming
     bInterfaceProtocol      0 
     iInterface              0 
     AudioStreaming Interface Descriptor:
       bLength                 7
       bDescriptorType        36
       bDescriptorSubtype      1 (AS_GENERAL)
       bTerminalLink           3
       bDelay                  2 frames
       wFormatTag         0x0001 PCM
     AudioStreaming Interface Descriptor:
       bLength                11
       bDescriptorType        36
       bDescriptorSubtype      2 (FORMAT_TYPE)
       bFormatType             1 (FORMAT_TYPE_I)
       bNrChannels             2
       bSubframeSize           2
       bBitResolution         16
       bSamFreqType            1 Discrete
       tSamFreq[ 0]        48000
     Endpoint Descriptor:
       bLength                 9
       bDescriptorType         5
       bEndpointAddress     0x84  EP 4 IN
       bmAttributes            5
         Transfer Type            Isochronous
         Synch Type               Asynchronous
         Usage Type               Data
       wMaxPacketSize     0x00c4  1x 196 bytes
       bInterval               4
       bRefresh                0
       bSynchAddress           0
       bMaxBurst               0
       AudioStreaming Endpoint Descriptor:
         bLength                 7
         bDescriptorType        37
         bDescriptorSubtype      1 (EP_GENERAL)
         bmAttributes         0x01
           Sampling Frequency
         bLockDelayUnits         0 Undefined
         wLockDelay         0x0000
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        5
     bAlternateSetting       0
     bNumEndpoints           1
     bInterfaceClass         3 Human Interface Device
     bInterfaceSubClass      1 Boot Interface Subclass
     bInterfaceProtocol      0 
     iInterface              0 
       HID Device Descriptor:
         bLength                 9
         bDescriptorType        33
         bcdHID               1.01
         bCountryCode            0 Not supported
         bNumDescriptors         1
         bDescriptorType        34 Report
         wDescriptorLength      61
        Report Descriptors: 
          ** UNAVAILABLE **
     Endpoint Descriptor:
       bLength                 7
       bDescriptorType         5
       bEndpointAddress     0x87  EP 7 IN
       bmAttributes            3
         Transfer Type            Interrupt
         Synch Type               None
         Usage Type               Data
       wMaxPacketSize     0x003f  1x 63 bytes
       bInterval               2
       bMaxBurst               0

Gefragt von Jorge Martínez López vor 14 Stunden

Letzte Antwort von jonzn4SUSE vor 5 Stunden

Only a tiny blank window shows when opening Firefox

When I open Firefox a tiny window appears with nothing but a button and it does not open. When I click the button it just closes. same thing happens when I open the devel… (Lesen Sie mehr)

When I open Firefox a tiny window appears with nothing but a button and it does not open. When I click the button it just closes. same thing happens when I open the developer edition as well but in that the main window appears but does not load.

This used to happen intermittently since few months ago. When that happens closing that tiny window and reopening the app usually worked. but it outright does not open anymore

Happened on Win 10 now on Win 11

when I reinstall Firefox it opens up normally. but when I restart my pc this happens again.

Edit: Tried reinstalling to open Firefox now it does not even open like that anymore.

Gefragt von Shehan Feroze vor 1 Tag

Letzte Antwort von cor-el vor 16 Stunden

Need Escalated Help: Firefox Uses Excessive Memory in WIndows 11.x

I asked about this in a previous thread and never got a response from the escalation group. I use my computer all day and keep several tabs open for ongoing use. This is … (Lesen Sie mehr)

I asked about this in a previous thread and never got a response from the escalation group.

I use my computer all day and keep several tabs open for ongoing use.

This is an example of what I see regarding Firefox's memory use. I do not open and close tabs often enough to have this make sense.

Please help! I cannot afford to have so much of my available memory blocked.

Gefragt von JandNL vor 1 Tag

Letzte Antwort von jonzn4SUSE vor 1 Tag

Unable to set Firefox to open pdf documents inside Firefox

In Firefox application settings I go to the General > Applications > Choose how Firefox handles the files you download from the web or the applications you use whil… (Lesen Sie mehr)

In Firefox application settings I go to the General > Applications > Choose how Firefox handles the files you download from the web or the applications you use while browsing. From there when I try to set it to open PDF documents itself, I only see options "Always ask", "Save file" and "Use other". I tried using the "Use other" option and set it to Firefox, but the setting always sets back to "Always ask". I'm unable to set Firefox to open pdf documents inside Firefox, they just always download.

I did read many many threads on this issue on the web, I'm clearly not the only one with this problem, but none of the solutions proposed worked for me. Thanks for any help you can provide.

Gefragt von eco.voyageurs vor 1 Tag

Letzte Antwort von TNorth vor 1 Tag

firefox wont work!

When i start firefox, i get a white window. menu works, but unable to visit any site or even see items like settings and password, etc. (although tab is created). I tried… (Lesen Sie mehr)

When i start firefox, i get a white window. menu works, but unable to visit any site or even see items like settings and password, etc. (although tab is created). I tried to refresh firefox via help, kill the task thru task manager, and finally i tried to uninstall and reinstall. Upon reinstall i got an error regarding a missing DLL??

See image.

Please advise!

Note: i recently upgraded to windows 11.

Gefragt von anubhavshah vor 1 Tag

Letzte Antwort von FredMcD vor 1 Tag

firefox browser issue.

Have latest version of browser running on Windows 11 Pro with all updates. All websites work fine except for Houston Chronicle Paper. Contacted them and they see no prob… (Lesen Sie mehr)

Have latest version of browser running on Windows 11 Pro with all updates. All websites work fine except for Houston Chronicle Paper. Contacted them and they see no problems on there end. Suggested deleting cookie and cache which I did. Site is slow loading pages and the refresh button on top left page is always blinking. Exiting and restarting the browsing of the paper several times get me through it. Any thoughts?? Michael Lindley

Gefragt von mhlindley vor 1 Tag

Letzte Antwort von FredMcD vor 1 Tag

Netflix error F7121-3078

Yesterday afternoon I tried to watch a Netflix movie and the Error #F7121-3078 came up. It told me to update Firefox. I did to no avail. I then uninstalled Firefox and… (Lesen Sie mehr)

Yesterday afternoon I tried to watch a Netflix movie and the Error #F7121-3078 came up. It told me to update Firefox. I did to no avail. I then uninstalled Firefox and reinstalled...no luck. I have updated my Dell computer and ran my Mechanic Systems and still receive the same error. Everything else works fine. That includes the Google browser, You Tube, Amazon Prime etc., even the Netflix trailers. I chatted with Netflix and the young man asked a lot of questions but in the long run couldn't help me...What can I do that I haven't done already. Any suggestions???? Sally Negri

Gefragt von ohmostnoble1 vor 1 Tag

Letzte Antwort von cor-el vor 1 Tag

Netflix Error F7121-3078

I tried to watch Netflix on your browser but got the error message above with a statement along the lines that I needed to install the latest update of firefox. "It means… (Lesen Sie mehr)

I tried to watch Netflix on your browser but got the error message above with a statement along the lines that I needed to install the latest update of firefox.

"It means that the version of Mozilla Firefox you're using on your computer is no longer supported. Follow these steps to fix the problem."

I did update and restarted the browser and later my computer, the same message is appearing.

Gefragt von rangikudoug vor 2 Tagen

Letzte Antwort von jscher2000 vor 1 Tag

Firefox crashing when rendering maps

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar … (Lesen Sie mehr)

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar issue with Safari. This does NOT happen on my iPhone using the same two browsers. This also does not seem to effect Google Maps or embedded Google Maps, but embedded maps from other services. Anyway, I'm posting here because Firefox conveniently provides crash data, I'm not sure what else the cause could be and I'm hoping someone can help.

Two websites this has been consistently happening with are The Empire State Trail bike path (https://empiretrail.ny.gov/) and a NYC vaccine finder website (https://vaccinefinder.nyc.gov/). Firefox immediately crashes, though with the EST website it seems to be tied to the pathway of the trail being drawn (crashing after I've zoomed in a few times and the path has to regenerate). Safari doesn't totally crash, but forces a site reload and after it fails a second time says it can't display the site.

Any ideas what the issue could be? I'm on the latest version of Catalina (10.15.7), Firefox and Safari and seem to have all security updates for all.

Here's a link to the latest crash data: https://crash-stats.mozilla.org/report/index/1389c870-51cf-4790-b0a0-fd01f0211202

Gefragt von conrad vor 1 Tag

Letzte Antwort von FredMcD vor 1 Tag

PR_CONNECT_RESET_ERROR - Kaspersky Internet Security is ON

Have been trying to fix this problem - FF works beautifully if Kaspersky Internet Security is OFF but cannot access any websites when it is ON - just this PR_CONNECT_RESE… (Lesen Sie mehr)

Have been trying to fix this problem - FF works beautifully if Kaspersky Internet Security is OFF but cannot access any websites when it is ON - just this PR_CONNECT_RESET_ERROR page.

Kaspersky support has been assisting but no solutions as yet. Any help from Mozilla is appreciated. This has been going on for 4 days now.

Using FF version 94.0.2 (64-bit) on Windows 10.

I've tried debugging the extension, errors in attachment

Gefragt von rgarzaroli vor 2 Tagen

Letzte Antwort von FredMcD vor 1 Tag

Reopen Closed Tab button unreachable behind unclickable drop-down arrow

Title basically says it all. This newest update of Firefox has had multiple problems, starting with losing ALL my previous bookmarks and making me create them all over ag… (Lesen Sie mehr)

Title basically says it all. This newest update of Firefox has had multiple problems, starting with losing ALL my previous bookmarks and making me create them all over again. The latest issue is something I can't patch up myself. When I right-click the tabs bar to select "Reopen Closed Tab," it's now buried beneath some non-functioning drop-down arrow. Why? The drop arrow takes up the same amount of space the Reopen Closed Tab does. There's no room saved. As an added insult, arrow doesn't actually work. I can't click it. I can't scroll down through the options. I can't do anything. Reopen Closed Tab is now buried and completely unusable. If this continues, I'll be forced to downgrade to the previous Firefox to get rid of this problem. How do I solve this?

Gefragt von Amahowl vor 2 Tagen

Letzte Antwort von TNorth vor 2 Tagen

EMAIL IS BROKEN

WHEN LOGGED IN TO MY EMAIL THROUGH FIREFOX, THE EMAIL WEB SITE CHANGES TO CTV AFTER ABOUT 15 MINUTES. I REINSTALLED FIREFOX AND IT WORKED OK FOR ABOUT 2 DAYS, NOW IT IS … (Lesen Sie mehr)

WHEN LOGGED IN TO MY EMAIL THROUGH FIREFOX, THE EMAIL WEB SITE CHANGES TO CTV AFTER ABOUT 15 MINUTES. I REINSTALLED FIREFOX AND IT WORKED OK FOR ABOUT 2 DAYS, NOW IT IS DOING IT AGAIN. WHENIT IS ACTING LIKE THIS I CAN NOT SEND AN ATTACHMENT ETHER. NOT SURE ABOUT THE PLUG INS. THANKS

Gefragt von JOHNANDDOREEN vor 3 Tagen

Letzte Antwort von jonzn4SUSE vor 2 Tagen

Page rendering issues on certain pages

On certain pages, the rendering is completely off. For example, on Vimeo.com, all the text is gone (see attached pics). I tried Refresh Firefox, but the problem persists.… (Lesen Sie mehr)

On certain pages, the rendering is completely off. For example, on Vimeo.com, all the text is gone (see attached pics). I tried Refresh Firefox, but the problem persists. I tried Troubleshoot Mode and that fixes the problem. But when I restart and disable all of my extensions, the problem continues.

This only happens on my work computer Firefox. The Firefox versions at home on multiple computers work just fine.

Any thoughts?

Gefragt von Aaron vor 1 Monat

Letzte Antwort von FredMcD vor 2 Tagen

Firefox Browser welcome pages: don't open as last tab

I have a lot of tabs open and when I start firefox the welcome page is placed as the last tab. I always have to search where I left off. Please open these pages next to … (Lesen Sie mehr)

I have a lot of tabs open and when I start firefox the welcome page is placed as the last tab. I always have to search where I left off. Please open these pages next to the last used tab. The only other solution I have is to disable this stuff

Gefragt von g.m10 vor 4 Tagen

Letzte Antwort von jscher2000 vor 2 Tagen

Nothing loading

My firefox browser is completely unable to load any tabs. The search bar works but screen remains blank after pressing enter, I have tried uninstalling and reinstalling w… (Lesen Sie mehr)

My firefox browser is completely unable to load any tabs. The search bar works but screen remains blank after pressing enter, I have tried uninstalling and reinstalling with no change. Thank you any help

Gefragt von christopherthieleke vor 3 Tagen

Letzte Antwort von jonzn4SUSE vor 3 Tagen