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Crash on startup

Firefox (and chrome, but not edge) crashes on startup. There's no crash report. The window shows up as an outline for a fraction of a second and then is gone. It doesn't … (Lesen Sie mehr)

Firefox (and chrome, but not edge) crashes on startup. There's no crash report. The window shows up as an outline for a fraction of a second and then is gone. It doesn't show up in task manager. I've uninstalled and reinstalled multiple times. I've updated windows and my antivirus. I've tried a few other fixes that came up from searching for a fix, but so far nothing has helped.

Gefragt von meow2009.20.09 vor 1 Woche

Letzte Antwort von meow2009.20.09 vor 3 Tagen

When typing characters are missed/skipped

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter i… (Lesen Sie mehr)

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter if i am typing slowly or quickly, and it happens in an incognito browser window too. I am certain that key-presses are being sent, they are just not reflected reliably in the browser. There are more than enough resources available for firefox.

Gefragt von juanathan vor 2 Wochen

Letzte Antwort von juanathan vor 3 Tagen

open support ticket for firefox browser

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the ca… (Lesen Sie mehr)

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the cart back to our local Ariba Application, users receive a "Token Expired" error. When they click the button to return to the Ariba application, there are no items in the requisition.

We experienced the same issue when Chrome released version 80 in February of 2020. We have been recommending Firefox as the preferred browser but now it has the same problem.

Can you provide some way for users to run an older version of Firefox? Version 95.0.2 Works great. I have not upgraded to 96 yet due to this issue. However, many campus users have already installed 96.0.1.

Currently in our environment, only Inernet Explorer or EDGE running in IE mode work with our Ariba Application. Should we advise our campus users stop using Firefox now?

Gefragt von morriv vor 3 Tagen

Letzte Antwort von morriv vor 2 Tagen

Mozilla conflicts with Google, Microsoft Windows

Most of the others topics apply here.You override preferences and other serivices to install updates I don't want or need and more -- Firefox now wants ALL of your person… (Lesen Sie mehr)

Most of the others topics apply here.You override preferences and other serivices to install updates I don't want or need and more -- Firefox now wants ALL of your personal information, which iif you don't comply, creates conflicts with every other program. I just bought this lapper a year ago and already had to reinstall WIn 10 twice. I am one inch away from going with Google Chrome, which is just as bad but at least doesn't conflict with Windows, which is equally as invasive and worthless. I'm not a brain surgeon able to digest your "tools" in developer-ese. Help!

Gefragt von Will Wright vor 2 Wochen

Letzte Antwort von Will Wright vor 3 Tagen

Add-ons randomly not working

This is a question in relation to [https://support.mozilla.org/en-US/que.../1302462|this] The fix suggested there seems reasonably easy to follow but I'm a bit unsure abo… (Lesen Sie mehr)

This is a question in relation to [https://support.mozilla.org/en-US/que.../1302462|this]

The fix suggested there seems reasonably easy to follow but I'm a bit unsure about this

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

Apart from compatibility.ini I can see two extensions*, namely extension-preferences.json and extensions.json. Is that correct?

Now I'm supposed to delete those three files. And here comes my question:

What does New files will be created when required. mean? What I'm worried about is that all my extensions will disappear and I will have to start with from scratch reinstalling them all again.

Gefragt von ArneStockholm vor 2 Tagen

Letzte Antwort von ArneStockholm vor 1 Tag

Firefox is MUCH slower, even in safe mode, than other browsers

Firefox is MUCH slower, even in safe mode, than other browsers. The picture that shows a download speed of 223.44 Mbps is Chrome with all extensions enabled. The second … (Lesen Sie mehr)

Firefox is MUCH slower, even in safe mode, than other browsers. The picture that shows a download speed of 223.44 Mbps is Chrome with all extensions enabled. The second picture shows Firefox in Safe Mode with my internet security on pause. How do I fix?

Thanks.

Gefragt von SNY vor 15 Stunden

Letzte Antwort von SNY vor 13 Stunden

Latest update has my files on google docs not loading properly

Hi, I've updated from ff95 to 96.0.2 and found that my files on google docs have not been loading properly. The text is blurred and it gives an error saying 'some fonts c… (Lesen Sie mehr)

Hi, I've updated from ff95 to 96.0.2 and found that my files on google docs have not been loading properly. The text is blurred and it gives an error saying 'some fonts could not be loaded. please reload'. This seems to only happen in firefox and is fine in chrome and as well as when I downgraged to ff95 on my old profile. Back on 96.0.2, I've tried clearing cookies and cache, safe-mode, setting theme to default, all to no avail. Are there any other ways I could troubleshoot this issue? I've attached an image that shows what the text looks like on chrome and the latest version of firefox.

Gefragt von bradwist vor 1 Tag

Letzte Antwort von bradwist vor 1 Tag

Save As Dialog causes FireFox Crash

Hello For past 2 days when I try to download from any website the save as dialog appears but then it crashes firefox and I have to close firefox. I am running version 96.… (Lesen Sie mehr)

Hello For past 2 days when I try to download from any website the save as dialog appears but then it crashes firefox and I have to close firefox. I am running version 96.01 on Windows 10. Latest Nightly also installed and this problem is not on the nightly.

Gefragt von nekromantik vor 3 Tagen

Letzte Antwort von nekromantik vor 3 Tagen

I can't play videos on firefox

I'm having problems with playing some videos on youtube, facebook etc. For example in youtube the video never stop to load and after some minutes the following message ap… (Lesen Sie mehr)

I'm having problems with playing some videos on youtube, facebook etc. For example in youtube the video never stop to load and after some minutes the following message appears :"if playback doesn't begin shortly try restarting your device". In other browser such as edge and Chrome the video works without problem. I have the last version, 96.0.1, 64 bit edition. I'm using a Dell Laptop, with Windows 11 Pro version 21H2 OS Build 22000.434.

I already done the following steps but the problem still exist:

-Update Firefox -Turn Off Hardware Acceleration -Disable Firefox Extensions -Delete Browser Cache and Cookies -Allow Autoplay on Firefox -Allow Cookies, History, and Pop-ups -Refresh Firefox -upgrade graphics driver -unistall and reinstall firefox -create a new firefox profile

How can I solve the problem?

Best Regards

Gefragt von giacomo.pagliai vor 4 Tagen

Letzte Antwort von giacomo.pagliai vor 4 Tagen

Firefox will not reopen

Message: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window. Windows 11 version 21H2, build 22000.434 … (Lesen Sie mehr)

Message: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

Windows 11 version 21H2, build 22000.434

Gefragt von Scott vor 5 Tagen

Letzte Antwort von Scott vor 5 Tagen

96.0/01 update is causing many problems

1. Firefox apparently disconnects in Wordpress when making revisions to pages. 2. Toolbar in Firefox does not work when the main tab is open (or is extremely slow - hard… (Lesen Sie mehr)

1. Firefox apparently disconnects in Wordpress when making revisions to pages. 2. Toolbar in Firefox does not work when the main tab is open (or is extremely slow - hard to tell the difference). 3. Twitter links to threads, articles and embedded videos does not work most of the time. 4. Everything is slower.

I'm using Windows 8 - and have no intention of upgrading as I am gradually migrating to Linux. Should I revert to older version of Firefox? None of this happened with earlier versions.

Thanks

Gefragt von comoxburns vor 6 Tagen

Firefox keeps crashing upon watching Twitch, YouTube, or browsing Reddit

Hi, I'm very lost as to why Firefox has suddenly starting crashing on me very frequently over the past 3 or so days, after Firefox's latest update. I first noticed it whe… (Lesen Sie mehr)

Hi, I'm very lost as to why Firefox has suddenly starting crashing on me very frequently over the past 3 or so days, after Firefox's latest update. I first noticed it when I tried watching streams on Twitch, then I also noticed it on YouTube, and then when casually browsing Reddit. I've gone through all the troubleshooting steps:

  • I've made sure Windows is up to date
  • Firefox is up to date
  • My drivers are all up to date
  • There are no viruses/malware/any issues with my firewall settings and computer security, I've tested and checked everything
  • The crashes DO still happen in Troubleshooting Mode
  • I've checked my RAM using Windows Memory Diagnostic for errors and there are none
  • I've refreshed Firefox, I've cleared my cache, I've done an entire clean uninstall and reinstall of Firefox
  • I'm able to watch streams, videos, and browse Reddit just fine on my other devices and on Google Chrome. This is only an issue I'm encountering with Firefox, which is super disappointing because I've never had a single issue in the past several years I've been using it as my browser ):

I've submitted so many crash reports because it's been crashing so often, but here's the Report ID of the most recent: bp-0b0dac91-ec69-4c9e-a8c0-a622b0220116

I'm so confused and have no idea why this is happening. Any help at all would be greatly appreciated. Thanks!

Gefragt von BumbleBreeBee vor 6 Tagen

When opening new tabs, sometimes they just stay blank and do not work.

When opening new tabs, sometimes they just stay blank and do not work. You can refresh the blank tab or enter another thing in the search bar or website bar and it will s… (Lesen Sie mehr)

When opening new tabs, sometimes they just stay blank and do not work. You can refresh the blank tab or enter another thing in the search bar or website bar and it will still not work. I have to keep opening tabs until I can get one to work. It is really annoying and if it doesn't get fixed I will have to change to a different browser. I have tried resetting firefox and debugging it.

Gefragt von jjordell vor 2 Tagen

Issues with groupwatch services

When I'm watching any groupwatch shows through hulu, prime, or disney+ the show constantly speeds up and slows down, I'm not sure what causes this but its been happening … (Lesen Sie mehr)

When I'm watching any groupwatch shows through hulu, prime, or disney+ the show constantly speeds up and slows down, I'm not sure what causes this but its been happening for years at this point.

Gefragt von alexcaputo312 vor 6 Stunden

Firefox very slug after update to 96.0, 96.01 slihtly better but still sluggish

After updating to Firefox 96.0, Firefox became unusable. Went from happily playing two youtube tabs (one speech, other background music) 2 tabs in separate windows of 10… (Lesen Sie mehr)

After updating to Firefox 96.0, Firefox became unusable. Went from happily playing two youtube tabs (one speech, other background music) 2 tabs in separate windows of 10 to 12 windows open with more than 10 tabs in each window, although many were inactive, alongside Apple Mail and often one or two other apps open such as Preview, VLC or TextEdit; whereas immediately after update to Firefox 96.0 to taking 10 minutes to load a tab when only 2 or 3 tabs were open, and unable to play youtube videos without continuous breaks totalling far more than the video itself, and unable to play embedded videos in BBC news website when only 2 or 3 tabs open in one window with no other apps running, other apps were very sluggish when Firefox running; all other apps ran fine, as normal when Firefox was not running.

Firefox 96.0.1 improved it's ability. Youtube videos will mostly play now if there is only 2 or 3 tabs open, as with BBC embedded videos, tabs are often now taking 3 to 5 minutes to load.

Downloads were like night & day, Firefox was happily working until updated to FF 96, immediately after update FF was almost impossible to use, updating to 96.0.1 created a little more usability, but still cumbersome and very sluggish to the point of pretty well unusable. Was running FF on 2011 Mac Mini, OS 10.12.6 with 16GB RAM

Gefragt von peterchandler108 vor 3 Tagen

Tryb prywatny/incognito i aktualizacja ff

Od co najmniej dwóch aktualizacji ff (zalecanych przez przeglądarkę) zauważyłem że przy korzystaniu z trybu prywatnego i próbie otwarcia nowego okna z nową stroną (gdy je… (Lesen Sie mehr)

Od co najmniej dwóch aktualizacji ff (zalecanych przez przeglądarkę) zauważyłem że przy korzystaniu z trybu prywatnego i próbie otwarcia nowego okna z nową stroną (gdy jest dostępna aktualizacja przeglądarki) ta nie ładuje się w ogóle (w znaczeniu próbuje niby coś załadować ale nic się nie dzieje - sprawdzone na kilku rozmaitych adresach), ze starych (wcześniej otwartych) można korzystać bez problemu. Pomaga dopiero ponowne uruchomienie liska znaczy aktualizacja i ponowne otwarcie linku w trybie prywatnym/incognito. (nie znalazło mi nic w bazie pomocy o tym - jak gdzieś już jest pytanie (z rozwiązaniem) to poproszę o namiary.

Gefragt von veana vor 1 Tag

Working from home: Problems logging into work server with microphone headset via Firefox desktop browser.

Frankly, I find this very confusing, so not sure what is going on. To connect to the server at work in order to perform over the phone interviews, I need two tabs open in… (Lesen Sie mehr)

Frankly, I find this very confusing, so not sure what is going on.

To connect to the server at work in order to perform over the phone interviews, I need two tabs open in Firefox. The first is for a software dialer called Softphone, and the second tab accesses web based interview software called Confirmit CATI.

Attempting to log into the dialer from CATI results in "Incorrect Extension" errors even though the extension number is correct.

What I discovered today purely by chance, is that in the menu on the top left of the Firefox browser, when I have the above setup activated, there appears a new additional menu option called "Tabs sharing devices", and if I click on this, a "Microphone" labeled drop-down displays, then if I click on that, a further option is displayed regarding Permissions for the Softdial app to use my headset microphone with a "Use the microphone - Allowed" dialogue box where you can enable or disable permission for the Softdialer to use my headset microphone.

What is strange is that if I open this above described microphone permissions dialogue box without changing any settings, I am able to log into my work server successfully (?)

This seems like some sort of glitch or bug which is preventing a clean connection to my workplace.

I would be very grateful if some one could advise me as to what I can do to fix this, or is it some sort of software bug that needs to be fixed by Mozilla or Microsoft. It's driving me nuts.

If you need any more information, please let me know.

Thanks in advance for any helpful advice regarding this problem.

Gefragt von Dr Strangemind vor 4 Tagen